INTO Scotland Pre-Departure Guide 2011-2012

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  • 1. Pre-departure guide 2011–2012
  • 2. Pre-departure guide 2011–2012WelcomeBody text Dear student Welcome to INTO Scotland at Glasgow Caledonian University. We are delighted that you have chosen us for your future study plans and we promise you will enjoy your educational journey with us. INTO Scotland is home to students from different cultures and nationalities around the world. This diverse environment will be ideal for you to make new friends while learning and studying in a very positive place. We pride ourselves in being a friendly and welcoming centre. Our INTO Scotland staff are experienced in dealing with international students and will always be there for you if you need any help or guidance throughout your time with us. As the time is getting closer we are excited to meet and welcome you at INTO Scotland. I would like to encourage you to always come and see me if you have any enquiries. As you are starting a new phase of your life, moving to a different country and studying in a UK university, I would strongly advise you to read the attached pre-departure guide. We have designed this guide to provide you with important information regarding your arrival in the UK and your life as a student. Please read it carefully and make sure you have understood the information included in this guide. We wish you a safe flight and will be looking forward to meeting you soon. Brenda McMahon Centre Director Start dates All students should plan to arrive two days prior to your programme start date – please ensure you arrive on time!2
  • 3. In case of emergency call INTO Scotland on +44 (0) 7816 883 040Meet the INTO Scotland teamTony Gilroy Amanda Brooks Kristen Nichol Monica SmithStudent Support Manager Head of Student Services Student Services Coordinator Student Services Coordinator and SystemsIbrahim Alkhader Lilly Hou Robert Graham Lorna CampbellArabic Language Advisor Chinese Language Advisor Head of Marketing Marketing and and Sales Communications CoordinatorCraig McKellar Marie MartinFinance Officer Student Services CoordinatorContentsWelcome 2 Orientation programme 11Meet the INTO Scotland team 3 Registering for your course 12Before you leave 4 Making the most of your first week 14Before you arrive in the UK 5 Social programme 15Arrival at the airport 6 Health and safety 16Arriving at INTO Scotland 7 Key contacts, useful numbersAirport collection form 8 and websites 17Money 10 Maps 18
  • 4. Pre-departure guide 2011–2012Before you leaveChecklist – before you leave homePlease make sure you have completed everything on this checklist before you leave home. As soon as possible:1. Have you paid full fees for your tuition, accommodation and insurance (if applicable)?2. Have you returned your Arrival Details Form to admissions.finance@into.uk.com?3. Do you require an INTO airport taxi transfer? If so, please complete Section 3 of the Arrival Details Form and the Credit Card form.4. Have you booked your accommodation?5. Have you checked your passport is valid for at least six months?6. Have you applied for and received your visa for sponsor licence J5TNG1750?One or two weeks before you leave for the UK:7. Have you organised cash and pound sterling traveller’s cheques to bring with you?8. Do you know your airline’s luggage allowance and have you packed accordingly?What to bring with you:9. Have you packed all relevant original documentation or certified copies including your: • INTO Offer Letter • INTO CAS statement – if required • IELTS certificate or original English Language test result • ny other original documents/transcripts listed in your Offer Letter/CAS Statement, for A example your high school certificate or home university certificates including translations (if originals are not in English). You will need these to register and enrol on your course and to extend your visa in the UK when you need to • Passport and Visa/Identity card • 2 passport photographs • ank statement (no more than 1 month old showing the required funds for 28 days) as evidence to B show the Immigration Officer on arrival at the airport in the UK10. Have you got your documents for medical registration? • Immunisation History Book • UK Foreign and Commonwealth Office Visa Tuberculosis Screening Certificate (if you have one)11. Have you put the emergency telephone numbers into your mobile phone (to be put into your hand luggage)?12. Do you have: • Photographs from home? • Waterproof coat and shoes? • Addresses, phone numbers and email addresses of friends and family?4
  • 5. In case of emergency call INTO Scotland on +44 (0) 7816 883 040Before you arrive in the UKApplying for a UK student visa • The start date is published on your CAS Statement. If youMost international students from outside the European Union plan to arrive on a different date you must let us know.who wish to take a full-time course in the UK must apply for a This is very important as we must inform the UK Bordervisa prior to leaving their home country. Agency (UKBA) if you do not arrive on time. You can check your status on the following website: • If you change your mind and want to study at anotherwww.ukba.homeoffice.gov.uk/policyandlaw/ institution, you have to tell us before you come to the UKimmigrationlaw/immigrationrules/appendix1/ so we can cancel your CAS with UKBA, and you canIf you are a visa national you can apply for a re-apply for your visa with a CAS from a different sponsor.• Student Visitor Visa for courses of six months or less; Changes to your student registration status• an Extended Student Visitor Visa for English language We must tell the UK Border Agency about any students who courses only for courses of between 6–11 months; have an entry clearance visa issued under PBS rules who fail• a Tier 4 (General) Student visa for English language to arrive for the start of a course, withdraw from a course, courses at or above B1 on the Common European defer or suspend their studies, or fail to attend for significant Framework of Reference for Languages (CEFR) – the periods of time. UK Border agency have assessed this as equivalent Meeting immigration staff at the airport to an IELTS score of 4.0 – with no less than 4.0 in When you arrive at a UK airport, you should be prepared to each sub-skill; answer some questions about yourself, including where you• or a Tier 4 (General) Student visa for courses at Level 3 or will be staying and what you intend to do during your time in above on the National Qualifications framework (NQF) at the UK. You may be asked to undergo a brief, routine health an institution which is a Highly Trusted Sponsor. check by the airport doctor, which might include an X-ray.How will the Points Based System (PBS) affect The health check will take place in a separate room.my entry clearance/student visa application? Afterwards, you will need to return to Immigration Control.If you are a visa national and you apply for a Tier 4 (General) Please note that if you have already studied in the UK and areStudent visa you will need a ‘Confirmation of Acceptance for changing your education provider, you will need to apply for aStudies’(CAS), which is an electronic number we will provide visa for your new course with us. This could take up to 40for you. days. It is a criminal offence to start a course with a differentApplying for your Tier 4 (General) Student visa educational provider before you have applied for your new visa from the Home Office. We will not be able to register youto come to the UK on the course unless you have a valid visa.When you apply for a Tier 4 (General) Student visayou must include a Confirmation of Acceptance for To find out more:Studies (CAS) number. We advise that you check these websites regularly for up to• We will send your CAS details when you confirm your date and accurate information. unconditional offer of a place to study and pay your UK Border Agency: deposit/full fees. http://www.ukvisas.gov.uk/en/doineedvisa/• Your CAS will not be sent more than six months before British Embassy/High Commission – advice on where you the start of your course. can apply for a visa:• The CAS number will be included in a letter called a ‘CAS http://www.ukvisas.gov.uk/en/howtoapply/ Statement’. This will also include important information wheretoapply needed for your visa application. UKCISA (Council for International Student Affairs) – Advice for• You can only apply for your visa three months or less international students: before the start of your course. http://www.ukcisa.org.uk/student/immigration.php 5
  • 6. Pre-departure guide 2011–2012Arrival at the airportPlanning your journey GLASGOW PRESTWICK AIRPORT Tel: +44 (0) 129 251 1000We would recommend that you travel by air direct to www.gpia.co.ukGlasgow through any of the airports serving the city. www.prestwick-airport-guide.co.ukOnce you have booked and confirmed your flight By train from Prestwick Airport you can take a traindetails, you must inform us of your travel and arrival straight to Glasgow Central Station. Tickets toplans. All students must complete the Arrival Details Central Station can be bought at the desk in theForm, which can be found on pages 8 and 9 of this airport, and there are signs to point you in theguide, and return it by fax or email. direction of the correct platform. All flight passengers are entitled to a 50%Arriving in Scotland by air discount off the price of a rail ticket – simply showThere are two airports serving Glasgow: Glasgow your flight details when you are buying your ticket.International Airport (13 km from the city), which is Time: around 50 minutes.the city’s most convenient airport to get to and from Cost: between £5 and £10.Europe and the rest of the world; and GlasgowPrestwick Airport (46 km from the city). Edinburgh By bus: service number X77 runs outside ofAirport is approximately one hour from Glasgow. train service hours. Time: Between 45 minutes and 1.5 hours.GLASGOW INTERNATIONAL AIRPORT Cost: Approximately £8.Tel: +44 (0) 870 040 0008www.glasgowairport.com EDINBURGH AIRPORTBy bus: several services leave from the terminal Tel: +44 (0) 870 040 0007forecourt and terminate at Buchanan Street Bus www.edinburghairport.comStation, just next to Glasgow Caledonian University. The easiest way to get from Edinburgh Airport toTravel time is approximately 25 minutes and there Glasgow is by taxi, although it is cheaper to travelare frequent services on offer from the following by bus into Edinburgh city centre (there are severalcompanies. services which depart from outside the UK Arrivals Airlink 747 runs from 7.00–22.30 (Bus Stop 3), doors on the terminal forecourt), then travel toService 905 runs 6.00–24.00 (Bus Stop 2), Glasgow by bus or train. The journey should takeThe Glasgow Flyer (service 500) runs 24 hours a day from 1–2 hours. See www.travelinescotland.com for(Bus Stop 1). See www.glasgowflyer.com for detailed journey information.more information. Fares range from £2.90–£4.20.6
  • 7. In case of emergency call INTO Scotland on +44 (0) 7816 883 040Arriving at INTO ScotlandINTO Scotland Airport Transfer We strongly recommend that you arrive at INTOService (Meet and Greet) Scotland on the weekend before your orientation programme begins. This will allow us to give you theWe look forward to arranging your airport collection. warmest of welcomes and ensure that you moveThis service can be arranged from Glasgow directly into your accommodation. If you have notInternational Airport, Glasgow Prestwick Airport and reserved an airport collection – or are living in privateEdinburgh Airport. Payment for the transfer service accommodation – you still need to confirm yourmust be made at least seven working days in arrival by calling us on our arrival numberadvance as per the charges below: (+44 (0) 7810 883 040), and by completing your arrival details form.Glasgow International Airport £45 Please check your welcome information uponGlasgow Prestwick Airport £85 arrival which gives details on where to go on the firstEdinburgh Airport £125 day of your course which will be the INTO Centre. You should report to the INTO Centre at 9am.If you have booked an airport transfer, you should All students will take an English Language Testpass through Immigration and Baggage Reclaim into during induction week and need to achieve thethe Arrivals Hall. Our ‘Meet & Greet’ representative required grade to progress to their chosen course.will be carrying a name card for you. The taxi driverwill have your address details and will know your It is important that you attend all inductiondestination but have it ready with you as well. activities which commence at 9am on the first If you have any problems with the airport transfer day of the course. Failure to do so may resultservice, please contact us on the INTO Scotland in you being unable to register on time forArrival Number (+44 (0) 7810 883 040) or phone your course.Glasgow Taxis (+44 (0) 141 429 7070). 7
  • 8. Pre-departure guide 2011–2012 ✁Arrival details formAll students mUST complete this arrival details form and return one week beforeyour course start date by email to admissions.finance@into.uk.com orfax to +44 (0) 1273 328 595 / +44 (0) 1273 329 746Section 1 (compulsory)Personal detailsFamily name (surname)Other/given names (first name)Email addressMobile phone numberINTO number (please refer to offer letter)Section 2 (compulsory)Arrival details into the UK and confirmation of accommodationCountry flight departs fromDate of arrival in Scotland Time of arrival in Scotland (am/pm)Arrival Airport TerminalFlight number Name of airlineIf you are organising your own transfer from the airport:Arrival date at INTO Scotland: Accommodation/CentreArrival time at INTO Scotland (am/pm): Accommodation/CentreAny special requirementsPlease make sure that you book a flight which arrives on the weekend before your course start date. If onarrival you require a taxi to meet you and will be staying in a hotel or other accommodation not arranged byINTO then please provide the addressSection 3 (optional)Airport transfer bookingIf you would like a taxi to meet you at your UK arrival airport and take you to your accommodation please tick oneof the following boxes and complete the credit card section below £45 Glasgow International Airport £85 Glasgow Prestwick Airport £125 Edinburgh Airport I do not require an airport transfer8
  • 9. In case of emergency call INTO Scotland on +44 (0) 7816 883 040✁ Section 4 If you will be under 18 on arrival and do not require INTO to meet you at the airport and arrange a transfer then the following section must be completed Name of person meeting the student: Address of person meeting the student: Mobile telephone number: Name of parent: Signature of parent: Date: Credit card form Payments over £50 by credit card are subject to a 2% surcharge and debit cards to a £1 surcharge. This will be taken from the card in addition to the amount stated in section 3 of this form. CREDIT CARD DETAILS To enable fees to be debited from your credit card, please complete the details below. VISA CREDIT MASTERCARD DEBIT If DEBIT, please specify type: Please note, the University will only accept transactions using the following cards: Mastercard, Visa, Solo, Maestro, Electron or Visa debit. Credit/debit card number / Card start date —— —— (mm/yy) / Card expiry date —— —— (mm/yy) Issue number Security code This is the last three digits of the code found on the back of your card. Cardholder name Billing address Please return this form by email to admissions.finance@into.uk.com or fax to +44 (0) 1273 328 595 / +44 (0) 1273 329 746 9
  • 10. Pre-departure guide 2011–2012MoneyCurrency Bank accountsCurrency across the UK is the pound sterling (£GBP). If you are going to be here for longer than six months,One pound is divided into one hundred pence (100p). we strongly recommended you open a UK bankNotes are issued to the value of £50, £20, £10, and £5 account, as soon as possible, after arriving in the UK.and coins to the value of £2, £1, 50p, 20p, 10p, 5p, UK banks are open 9am to 4.30pm on weekdays2p and 1p. Please note that £50 notes are very and some are open on Saturday mornings. If you bringuncommon and should be avoided as they can often a banker’s draft in sterling with you (payable to yourself)be the target of counterfeiters. In addition to Bank of or arrange for it to be sent, then you can open anEngland Sterling notes, the major banks in Northern account at a bank after you have registered on yourIreland and Scotland are entitled to issue their own course. It may also be useful to bring a letter from yoursterling notes, so it may take some time to get used to bank at home (or some other documentation) toall these different types of paper money! We do not confirm your credit status. We will provide you withadvise carrying large sums of cash with you on arrival. further information and support on opening accounts We recommend that you bring enough money during your induction week. In order to open a bankwith you to cover the first couple of weeks after your account you will need the following:arrival – no more than £250 in cash for your immediate • your passportneeds should suffice. It is safer to bring large sums of • proof you are a student – we will issue you with anmoney in travellers’ cheques, which can be cashed in official bank letter after registrationbanks, post offices and airports but often there is a • proof of address.minimum commission charge. Please avoid carrying For further advice on opening bank accounts in thelarge sums of cash or keeping large amounts in your UK, you can visit:room for safety reasons. Credit and debit cards are www.ukcisa.org.uk/student/bank_account.phpwidely accepted in the UK, MasterCard (Access) andVisa credit cards being the most common. Diner’s Club Living costsand American Express are less so. You can withdrawcash from a cashpoint machine (also known as an It is estimated that a single student will need‘ATM’) if you have a Personal Identification Number approximately £650–£750 a month to meet their basic(PIN) for that card. You may want to inform your current living expenses. This is just an indication and will alterbank that you are going to the UK and to ask if you depending on your lifestyle and spending habits. It iscan use your card here. important to plan and budget your finances for living in the UK; it’s not just your course fees you need to think about. If you want help with planning and budgeting your finances, the following international student website may be useful: www.studentcalculator.org.uk/international/ index.asp10
  • 11. In case of emergency call INTO Scotland on +44 (0) 7816 883 040Orientation programmeInduction programme ‘Orientation week is very useful. There is an introduction to all the teachers, the classes and theAt the start of your course you will receive a full opportunity to meet and greet other students. We wereinduction (providing you arrive the weekend before given Information about the Centre and the essentialthe start date of the course). This will vary in length information about your chosen course. The Studentaccording to which course you will be studying and Services Staff provide you with the necessaryit is a great opportunity to meet staff and students information to ensure your study is as best quality as itand find out more about the University and local area. can be.’You should attend all sessions. The inductionprogramme will usually include: Eronjha Adderley mcIntosh• welcome talks The Bahamas• information sessions with INTO Student Services, the Students’ Union, security staff• an English language placement test• social activities• a city orientation tour of Glasgow• a campus tour.The following is an example time table for the September and January orientation programme.TImE mONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY09.30 WELCOmE FrOm SPEAKINg TESTS STUdENT NOrmAL CLASSES AS NOrmAL CLASSES AS HEAd OF STUdENT (STUdENTS gIVEN ASSOCIATION PEr TImETABLE PEr TImETABLE SErVICES ANd APPOINTmENTS ON PrESENTATION ANd CENTrE dIrECTOr MONDAy) TOUR9.50 WELCOmE FrOm FINANCE CHECKS ACAdEmIC / ENgLISH 10.00 PrOgrAmmE INTErNATIONAL INFOrmATION mOP UP STUdENT SUPPOrT mANAgEr SESSION SErVICES 10.10 HEALTH ANd SAFETy CAmPUS TOUrS PrESENTATION PrESENTATION10.20 ATTENdANCE PrESENTATION10.30 BrEAK BrEAK11.00 rEgISTrATION SOCIAL PrOgrAmmE SESSION PrESENTATION11.30 QUESTION ANd ANSWEr SESSION12.00 LUNCH LUNCH12.30 LUNCH LUNCH LUNCH13.0013.30 ENgLISH LANgUAgE UNIVErSITy gLASgOW CITy BUS NOrmAL CLASSES AS NOrmAL CLASSES AS TESTINg rEgISTrATION TOUR PEr TImETABLE PEr TImETABLE14.00 (IUPT ANd WrITINg)14.3015.00 gLASgOW CITy WALKINg TOUr15.3016.0016.30 SOCIAL EVENT TO BE CONFIrmEd17.00Students starting programmes not in September and January will enjoy a shorter orientation programme
  • 12. Pre-departure guide 2011–2012Registering for your courseEnglish language testingYou must come to the INTO Scotland centre to register Police registrationfor your course at 9am on the first working day after Some nationalities are required to complete policeyour arrival. registration within seven days of arrival (please check You will be met at the reception desk by a member your Visa conditions to see if this applies to you). Theof our reception team who will direct you to the INTO Scotland Office require a copy of the policeinduction room where you will be welcomed by registration certificate.members of the INTO Scotland team. You will be required to bring the following GP registrationdocumentation on the first day to allow you to register:• Passport and Visa (Tier 4, sponsor licence number: All students must register with a GP. INTO Scotland J5TNG1750). will assist students wishing to register with Woodside• Fees (if not already paid). Health Centre.• IELTS or other relevant evidence of English proficiency. Embassy registration• Original qualification certificates relevant to the ALL INTO Scotland students MUST register with the course you have applied for. embassy of their home country after arrival in the UK.• Up to date address for home country and next of kin details. Very important• Contact details for your residence in the UK, including mobile telephone number. Any change to personal details (phone number, address etc.) must be reported to INTODuring induction you will have a welcome talk from SCOTLAND (forms are kept at reception).The Head of Student Services, the relevantprogramme manager and the Centre Director. Therest of the week’s timetable will also be explainedby the Induction Coordinator, which will include theregistration process and the English verification tests. You will have already provided evidence of yourEnglish language qualifications and we will give youan online test so that we can verify your ability. Once you are fully registered on your course youwill be able to collect your username and passwordwhich will allow you to register with the Universityand your student ID card. This will also give youaccess to University computers – essential foraccessing Blackboard where all programme handoutswill be uploaded. All students will be given a GCUemail account.12
  • 13. In case of emergency call INTO Scotland on +44 (0) 7816 883 040‘On the first day at INTO Scotland and the University, the staff showed us aroundthe city of Glasgow; they will show you the direction of the banks, shops, postoffice and police station and help you to open a bank account. The team at INTOScotland also gives new students welcome packs that contain information aboutthe university, the city and everything else you need to know about living andstudying in Glasgow. If you have any problems and questions about the city orthe classes, the Students Services team at INTO Scotland is always there to giveyou some good advice and help the students work out the problem.’Yolanda GuoChina 13
  • 14. Pre-departure guide 2011–2012Making the most of your first weekOn arrival we will provide you with a free SIM card to Other things to remember:use in the UK which also has one free international • attend ALL your classes and tutorialscall on it, so you can call home and let your family • always be on timeknow you have arrived safely. This will give you cheap • be prepared for your classesrates to phone internationally and will be much • care for others’ feelings and culturescheaper than your current SIM card or any other UK • feel free to ask questions whenever you need tonetwork providers. • join social events and sports clubs. There are lots Alternatively, you can always download Skype, a to choose from so ask the INTO stafffree computer programme that allows you to use • keep your accommodation clean and tidyyour computer like a phone and place international • overcome problems by sharing them with yourcalls for free to other Skype users. Depending on friends, teachers and INTO staffyour computer web cameras are also supported. • practise English as much as you can and in as Please remember that when you arrive in the UK many places as you canyou will have travelled a long way from home and • your academic progress and your behaviour willalthough this will be an exciting time, please do always be monitored.remember that your family and friends may worryabout you. Remember to contact them and let themknow that you are safe!14
  • 15. In case of emergency call INTO Scotland on +44 (0) 7816 883 040Social programmeA number of events will be organised during your Attractions we have previously run at INTO Scotlandstay with INTO Scotland. We hope that by attending include trips to:these, you will become a little more familiar with • Pollock Country Parkthe local area, and will have the opportunity to • Glasgow’s West End – Botanic Gardens andmake friends and practise speaking English in Kelvingrove Parksocial situations. • Edinburgh Castle There will be many occasions when you can mix • Loch Lomondsocially with both staff and other students. We will • Stirling Castleattempt to give you a flavour of the kinds of things • Lanark and New LanarkBritish people do in their spare time. Regular features • Whisky Distillersare football, basketball, trips to the cinema and • trips to the Glasgow transport museum.international lunches. We also have a social events Some attractions also include an entrance fee andsuggestion box and welcome ideas for days out from you will be required to bring or buy lunch. Alwaysour current students. take waterproof and warm clothes, and strong shoes As well as our own social programme our if you want to walk long distances.International Student Service department offers arange of events and activities, all of which aredisplayed on our social programme notice board inthe main reception area. 15
  • 16. Pre-departure guide 2011–2012Health and safetyDeciding to study overseas can be an exciting yet medical centre will be given to you during yourdaunting opportunity. To ensure that you can make induction programme.the most of this experience, once your arrive in the Private Health InsuranceUK our dedicated student support teams will help Full travel, medical and health insurance is mandatoryyou settle in to student life. During your induction for all INTO Scotland students. Unless proof ofprogramme they will deliver safety talks, as well as suitable alternative cover is provided during theprovide you with information about services available application process, Uniplan Insurance willto support international students. In the case of an automatically be added to your course fees.emergency you can always contact a member of theteam by calling +44 (0) 7816 883 040. Personal Safety The UK is a safe place to study and live in. You canBefore you travel to the UK make your time here as an international student evenIt is always advisable to have a health check before safer by using common sense. For practical tips onyou leave your home country. In some cases, when how keep safe during your studies please visityou arrive in the UK you may be asked to produce www.britishcouncil.org/eumd-immigration.htm,health certificates detailing your vaccinations. For where you can download a copy of ‘First Steps’example, if you are coming from a tuberculosis (TB) pre-departure publication.high-risk area, a chest x-ray report may be required.It’s a good idea to carry these documents in your Safety in your accommodationhand luggage in case you need to show them UK To ensure a safe living environment, students living inimmigration. For more information visit INTO University residences must keep to all of thewww.ukvisas.gov.uk/en/howtoapply/tbscreening rules and regulations. Within the accommodation we If you are undergoing any medical treatment, we have also appointed a number of Students Wardensadvise you to bring your current prescriptions and a to ensure your well-being and provide you with andoctor’s report (translated into English). Similarly if alternative source of support.you wear glasses consider bringing a spare pair with Safety in Centreyou, or if you wear contact lenses bring a sufficient Safety in the INTO Centre is everyone’s responsibility.supply to use while you are in the UK or a If you see anything that is a cause of concern, pleaseprescription (translated into English) to ensure you report it to the reception desk and we will ensure thatcan secure a ready supply. it is dealt with immediately. Please note that smokingHealth services in the UK is not permitted in any public place in the UK and soIf you are coming to the UK as a full-time student on you cannot smoke in the INTO Centre.a course lasting six months or more, you will be Useful websiteseligible for free or subsidised treatment in the UK British Council – www.educationuk.orgunder the National Health Service (NHS). This means UKCISA – www.ukcisa.org.ukthat you can see a doctor or go to hospital for free. NHS Direct – www.nhsdirect.nhs.ukYou only have to pay for prescription medicines, Glasgow Caledonian University –which is currently £7.40 per item. All you have to do http://www.gcu.ac.uk/student/international/when you arrive in the UK is register with a local glasgow/safety.htmldoctor. Full details of how to register at the nearest
  • 17. In case of emergency call INTO Scotland on +44 (0) 7816 883 040Key contacts, useful numbersand websitesIMPORTANT TELEPHONE NUMBERSPlease make sure that you put these numbers in your phone:INTO Scotland Glasgow taxi firm+44 (0) 141 331 8080 Glasgow Taxi’s +44 (0) 141 429 7070Website:www.intohigher.com/scotland Local contactsFacebook: A guide to what’s on in Glasgow:www.facebook.com/INTOScotlandatGlasgow www.seeglasgow.comCaledonianUniversity Food, entertainment and lifestyle promotions:Twitter: www.snapfax.co.uktwitter.com/intoscotland Travelling around Scotland:INTO TV: www.visitscotland.com/guide/travel/travel-www.youtube.com/user/INTOTV around-scotland www.spt.co.ukINTO Emergency number www.firstgroup.com+44 (0) 7810 883 040Out of office hours for emergency use only Useful websites Visa information:Emergencies www.ukvisas.gov.uk999 UKBA: www.ukba.homeoffice.gov.uk/studyingintheukIf you need the Police, Fire Brigade or Ambulance Studying in the UK and excellent advice onService in an emergency, the telephone number to call budgeting:is 999. If you are unfortunate enough to experience www.educationuk.orgcrime, have been involved in an attack or threatened, UKCISA advice for International Students:you should report it to the police and INTO. www.ukcisa.org.uk/student/ UK living and culture:Immigration Advisory Service (IAS) www.britishcouncil.org+44 (0) 207 967 1200 UK weather:www.iasuk.org www.bbc.co.uk/weather/ukweatherIf you have any problems at Immigration Control, International Student Calculator: www.studentcalculator.org.uk/internationalplease call this number for free advice. National Health Service: www.nhs.uk/Pages/HomePage.aspx Transport for London (underground/tube, buses, etc): www.tfl.gov.uk 17
  • 18. Pre-departure guide 2011–2012MapsUniversity buildings1 INTO Scotland Centre, John Smith’s Bookshop and Real Learning Café2 Arc Health and Fitness Facility3 Students’ Association4 Govan Mbeki Health Building5 Teaching and International Student Support Service6 Saltire Centre – learning resources7 The Refectory8 University accommodation 818
  • 19. In case of emergency call INTO Scotland on +44 (0) 7816 883 040A Glasgow Caledonian University Local regional travel:B INTO Scotland Train stations F Charing CrossNational and regional travel: G AnderstonTrain stations H Argyle StreetC Central Station M8 J17D Queen Street Station Local travel: Subway stationsBus station I CowcaddensE Buchanan Bus Station J Buchanan Street K St Enoch 19
  • 20. INTO ScotlandGlasgow Caledonian UniversityCowcaddens RoadGlasgow, G4 0BAScotland, United KingdomT: +44 (0)141 331 8080F: +44 (0)141 331 8088E: intoscotland@gcal.ac.ukwww.intohigher.com/scotland© INTO Scotland LLP, May 2011. All content published in this document is believed accurateat time of publication. INTO reserves the right to alter details of all aspects of its operationwithout notice.INTO University Partnerships Limited is a limited company registered in England and Wales,registered number 05507863. Registered office: 102 Middlesex Street, London E1 7EZScotland education provider sponsor number J5TNG1750