Pre-departure guide 2011-2012          gINTO NEWCASTLE UNIVERSITYYOUR BEST ROUTE TO UNIVERSITY SUCCESS
Pre-departure guide 2011–2012Welcome                  Dear INTO student,                  We are delighted that you have d...
In case of emergency call INTO Newcastle University on +44 (0) 7504 082 421Meet the INTO NewcastleUniversity teamKevin Con...
Pre-departure guide 2011–2012Before you leaveChecklist – before you leave homePlease make sure you have completed everythi...
In case of emergency call INTO Newcastle University on +44 (0) 7504 082 421Before you arrive in the UKApplying for a UK st...
Pre-departure guide 2011–2012Arrival at the airportHow to get to Newcastle                                   Newcastle Int...
In case of emergency call INTO Newcastle University on +44 (0) 7504 082 421Arriving at INTO Newcastle UniversityAirport ta...
Pre-departure guide 2011–2012                                                                                             ...
In case of emergency call INTO Newcastle University on +44 (0) 7504 082 421✁    Section 4    If you will be under 18 on ar...
Pre-departure guide 2011–2012MoneyCurrency                                                 Bank accountsCurrency across th...
In case of emergency call INTO Newcastle University on +44 (0) 7504 082 421Orientation programmeInduction programme       ...
Pre-departure guide 2011–2012Registering for your course,English language testingCourse registration                      ...
In case of emergency call INTO Newcastle University on +44 (0) 7504 082 421                                               ...
Pre-departure guide 2011–2012Making the most of your first weekOn arrival we will provide you with a free SIM card to   Ot...
In case of emergency call INTO Newcastle University on +44 (0) 7504 082 421Social programmeWhilst the main reason for comi...
Pre-departure guide 2011–2012Health and safetyDeciding to study overseas can be an exciting yet         doctor. Full detai...
In case of emergency call INTO Newcastle University on +44 (0) 7504 082 421Key contacts, useful numbersand websitesIMPORTA...
Pre-departure guide 2011–2012Maps     4                                                  1                                ...
In case of emergency call INTO Newcastle University on +44 (0) 7504 082 421                                               ...
INTO Newcastle University6 Kensington Terrace, Newcastle UniversityNewcastle upon Tyne, NE1 7RUUnited KingdomT: +44 (0) 19...
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INTO Newcastle University Pre-Departure Guide 2011-2012

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INTO Newcastle University Pre-Departure Guide 2011-2012

  1. 1. Pre-departure guide 2011-2012 gINTO NEWCASTLE UNIVERSITYYOUR BEST ROUTE TO UNIVERSITY SUCCESS
  2. 2. Pre-departure guide 2011–2012Welcome Dear INTO student, We are delighted that you have decided to study at INTO Newcastle University and hope your preparations for coming to join us are well underway. Staff within the INTO centre are getting ready to welcome you and the many other new students joining us from overseas and it is important to us that your experience as a student at INTO Newcastle University is a happy and rewarding time. You are about to embark on an exciting adventure where you will meet new people, live in new surroundings and experience new cultures. In addition to being incredibly exciting, this can also be very daunting for new students and this guide has been created to help you ensure your arrival to the UK and to Newcastle goes as smoothly as possible. Newcastle is one of the most exciting and friendly cities in the UK and we hope that you will enjoy your stay in Newcastle and that the course will meet your needs and expectations. If at any time during your time at INTO Newcastle University you have any problems with your course, accommodation, health, money etc, there will always be someone available to help you - either your course tutors or INTO support staff. INTO is dedicated to ensuring that our students feel totally safe and supported. All INTO Newcastle University students are issued with an emergency telephone number which can be used to ask for assistance from INTO staff at any time of the day or night. We look forward to meeting you! Kevin Conroy Centre Director Start dates All students should plan to arrive two days prior to your programme start date – please ensure you arrive on time!
  3. 3. In case of emergency call INTO Newcastle University on +44 (0) 7504 082 421Meet the INTO NewcastleUniversity teamKevin Conroy Helen Douglas Shonagh Doig Alex PerrinCentre Director Academic Director Head of Student Services Student Progress ManagerNikki Spires Christine Upright Jo Dovey John-paul AppletonAdmissions Team Leader Welfare Officer Accommodation Officer Student Services OfficerSangita Bhatti Jan SoulsbyStudent Services Officer Accommodation officerContentsWelcome 2 Orientation programme 11Meet the INTO Newcastle Registering for your course 12University team 3 Making the most of your first week 14Before you leave 4 Social programme 15Before you arrive in the UK 5 Health and safety 16Arrival at the airport 6 Key contacts, useful numbersArriving at INTO Newcastle University 7 and websites 17Airport collection form 8 Maps 18Money 10 3
  4. 4. Pre-departure guide 2011–2012Before you leaveChecklist – before you leave homePlease make sure you have completed everything on this checklist before you leave home. As soon as possible:1. Have you paid full fees for your tuition, accommodation and insurance (if applicable)?2. Have you returned your Arrival Details Form to admissions.finance@into.uk.com?3. Do you require an INTO airport taxi transfer? If so, please complete Section 3 of the Arrival Details Form and the Credit Card form.4. Have you booked your accommodation?5. Have you checked your passport is valid for at least six months?6. Have you applied for and received your visa?One or two weeks before you leave for the UK:7. Have you organised cash and pound sterling traveller’s cheques to bring with you?8. Do you know your airline’s luggage allowance and have you packed accordingly?What to bring with you:9. Have you packed all relevant original documentation or certified copies including your: • INTO Offer Letter • INTO CAS statement – if required • IELTS certificate or original English Language test result • ny other original documents/transcripts listed in your Offer Letter/CAS Statement, for A example your high school certificate or home university certificates including translations (if originals are not in English). You will need these to register and enrol on your course and to extend your visa in the UK when you need to • Passport and Visa/Identity card • ank statement (no more than 1 month old showing the required funds for 28 days) as evidence to B show the Immigration Officer on arrival at the airport in the UK10. Have you got your documents for medical registration? • Immunisation History Book • UK Foreign and Commonwealth Office Visa Tuberculosis Screening Certificate (if you have one)11. Have you put the emergency telephone numbers into your mobile phone (to be put into your hand luggage)?12. Do you have: • Photographs from home? • Waterproof coat and shoes? • Addresses, phone numbers and email addresses of friends and family? 4
  5. 5. In case of emergency call INTO Newcastle University on +44 (0) 7504 082 421Before you arrive in the UKApplying for a UK student visa • The start date is published on your CAS Statement. If youMost international students from outside the European Union plan to arrive on a different date you must let us know.who wish to take a full-time course in the UK must apply for a This is very important as we must inform the UK Bordervisa prior to leaving their home country. Agency (UKBA) if you do not arrive on time. You can check your status on the following website: • If you change your mind and want to study at anotherwww.ukba.homeoffice.gov.uk/policyandlaw/ institution, you have to tell us before you come to the UKimmigrationlaw/immigrationrules/appendix1/ so we can cancel your CAS with UKBA, and you canIf you are a visa national you can apply for a re-apply for your visa with a CAS from a different sponsor.• Student Visitor Visa for courses of six months or less; Changes to your student registration status• an Extended Student Visitor Visa for English language We must tell the UK Border Agency about any students who courses only for courses of between 6–11 months; have an entry clearance visa issued under PBS rules who fail• a Tier 4 (General) Student visa for English language to arrive for the start of a course, withdraw from a course, courses at or above B1 on the Common European defer or suspend their studies, or fail to attend for significant Framework of Reference for Languages (CEFR) – the periods of time. UK Border agency have assessed this as equivalent Meeting immigration staff at the airport to an IELTS score of 4.0 – with no less than 4.0 in When you arrive at a UK airport, you should be prepared to each sub-skill; answer some questions about yourself, including where you• or a Tier 4 (General) Student visa for courses at Level 3 or will be staying and what you intend to do during your time in above on the National Qualifications framework (NQF) at the UK. You may be asked to undergo a brief, routine health an institution which is a Highly Trusted Sponsor. check by the airport doctor, which might include an X-ray.How will the Points Based System (PBS) affect The health check will take place in a separate room.my entry clearance/student visa application? Afterwards, you will need to return to Immigration Control.If you are a visa national and you apply for a Tier 4 (General) Please note that if you have already studied in the UK and areStudent visa you will need a ‘Confirmation of Acceptance for changing your education provider, you will need to apply for aStudies’(CAS), which is an electronic number we will provide visa for your new course with us. This could take up to 40for you. days. It is a criminal offence to start a course with a differentApplying for your Tier 4 (General) Student visa educational provider before you have applied for your new visa from the Home Office. We will not be able to register youto come to the UK on the course unless you have a valid visa.When you apply for a Tier 4 (General) Student visayou must include a Confirmation of Acceptance for To find out more:Studies (CAS) number. We advise that you check these websites regularly for up to• We will send your CAS details when you confirm your date and accurate information. unconditional offer of a place to study and pay your UK Border Agency: deposit/full fees. http://www.ukvisas.gov.uk/en/doineedvisa/• Your CAS will not be sent more than six months before British Embassy/High Commission – advice on where you the start of your course. can apply for a visa:• The CAS number will be included in a letter called a ‘CAS http://www.ukvisas.gov.uk/en/howtoapply/ Statement’. This will also include important information wheretoapply needed for your visa application. UKCISA (Council for International Student Affairs) – Advice for• You can only apply for your visa three months or less international students: before the start of your course. http://www.ukcisa.org.uk/student/immigration.php 5
  6. 6. Pre-departure guide 2011–2012Arrival at the airportHow to get to Newcastle Newcastle International Airport Tel: +44 (0) 871 882 1121The following information is to help you if you intend www.newcastleairport.com/to make your own way to Newcastle. We recommend Newcastle International Airport is the closest airportthat you travel by air to Newcastle International to Newcastle University. There are regular flightsAirport, either direct, or via Amsterdam, Brussels, to Newcastle from London Heathrow, Amsterdam,Copenhagen or Paris. Brussels, Copenhagen and Paris. The flight from We do NOT recommend that you travel via Amsterdam to Newcastle takes 1 hour 30 minutes.London as transiting London can be difficult, but for The easiest way to reach Newcastle University fromthose who cannot avoid travelling via London we Newcastle International Airport is by local taxi. Thesuggest you book a connecting flight to Newcastle trip takes about 20 minutes.International Airport. A connecting flight is the easiest (and often the London Heathrow Airportcheapest!) way to travel from Heathrow to Newcastle. Tel: +44 (0) 870 000 0123British Airways fly directly to Newcastle International www.baa.co.uk/main/airports/heathrowAirport (www.ba.com) with the flight taking about Heathrow is the world’s busiest airport with flights to1 hour 15 mins. and from more than 170 different destinations worldwide. Heathrow is on the outskirts of London and is about 300 miles from Newcastle. Important Please also allow plenty of time for any onwards connections as there are often long queues at Passport Control. If you intend to travel to the UK via Amsterdam or another airport in a third country, you may need a ‘transit’ visa even if you will not be leaving the transit lounge. You should ask at the embassy of the transit destination in your home country about the visas you will require. Be aware that you may be charged at the transit airport for any goods in your hand baggage which would normally be subject to customs duty. However, baggage consigned to the hold of the aircraft will not be searched at the transit airport.6
  7. 7. In case of emergency call INTO Newcastle University on +44 (0) 7504 082 421Arriving at INTO Newcastle UniversityAirport taxi transfers Arriving at INTO Newcastle UniversityINTO Newcastle University can arrange for a taxi tomeet you upon arrival at the airport and take you If you have been allocated residential accommodationdirectly to your accommodation. Payment for the in Newcastle you will have received confirmation fromtransfer must be made 7 working days in advance. INTO Newcastle University that this has been reserved. If you have not had confirmation you shouldIf you would like us to meet you at Newcastle check before you leave for the UK.International Airport, please complete the Arrivals You should have already arranged yourDetails Form and the Airport Taxi Transfer Creditcard accommodation before you arrive. If, for whateverCard form, which can be found on pages 8 and 9 of reason, that has not been possible, our accommodationthis guide, and fax or email them to the Centre seven team will be able to advise you on how to look fordays before you arrive. private accommodation (Monday–Friday, 0900–1730) or if outside office hours, advise you of a suitableEven if you do not require a taxi transfer, you hotel in Newcastle which you should paymust send us your arrivals details so we can make for yourself.sure everything is ready for you upon arrival at the You should plan to arrive on the weekend beforeINTO Centre. the course start date. The INTO Newcastle Centre is located at 6 Kensington Terrace; staff will arrange to meet you outside your residential accommodation on the first day of your course and walk you to the centre for registration. 7
  8. 8. Pre-departure guide 2011–2012 ✁Arrival details formAll students mUST complete this arrival details form and returnone week before your course start date by email to admissions.finance@into.uk.comor fax to +44 (0) 1273 328 595 / +44 (0) 1273 329 746Section 1Personal detailsFamily name (surname)Other/given names (first name)Email addressMobile phone numberINTO number (please refer to offer letter)Section 2Arrival details into the UK and confirmation of accommodationCountry flight departs fromDate of arrival in the UK Time of arrival in the UK (am/pm)Arrival Airport TerminalFlight number Name of airlineIf you are organising your own transfer from the airport:Arrival date at INTO Newcastle University: Accommodation/CentreArrival time at INTO Newcastle University (am/pm): Accommodation/CentreAny special requirementsPlease make sure that you book a flight which arrives on the weekend before your course start date. If onarrival you require a taxi to meet you and will be staying in a hotel or other accommodation not arranged byINTO then please provide the addressSection 3Airport transfer bookingPlease tick one of the following boxes to show whether you would like a taxi to meet you at your UK arrival airportand take you to your accommodation £30.00 Newcastle International Airport I do not require an airport transfer8
  9. 9. In case of emergency call INTO Newcastle University on +44 (0) 7504 082 421✁ Section 4 If you will be under 18 on arrival and do not require INTO to meet you at the airport and arrange a transfer then the following section must be completed Name of person meeting the student: Address of person meeting the student: Mobile telephone number: Name of parent: Signature of parent: Date: Credit card form Payments over £50 by credit card are subject to a 2% surcharge and debit cards to a £1 surcharge. This will be taken from the card in addition to the amount stated in section 3 of this form. CREDIT CARD DETAILS To enable fees to be debited from your credit card, please complete the details below. VISA CREDIT MASTERCARD DEBIT If DEBIT, please specify type: Please note, the University will only accept transactions using the following cards: Mastercard, Visa, Solo, Maestro, Electron or Visa debit. Credit/debit card number / Card start date —— —— (mm/yy) / Card expiry date —— —— (mm/yy) Issue number Security code This is the last three digits of the code found on the back of your card. Cardholder name Billing address Please return this form by email to admissions.finance@into.uk.com or fax to +44 (0) 1273 328595 / +44 (0) 1273 329746 9
  10. 10. Pre-departure guide 2011–2012MoneyCurrency Bank accountsCurrency across the UK is the pound sterling (£GBP). If you are going to be here for longer than six months,One pound is divided into one hundred pence (100p). we strongly recommended you open a UK bankNotes are issued to the value of £50, £20, £10, and account, as soon as possible, after arriving in the UK.£5 and coins to the value of £2, £1, 50p, 20p, 10p, UK Banks are open 9am to 4.30pm on weekdays5p, 2p and 1p. Please note that £50 notes are very and some are open on Saturday mornings. If you bringuncommon and should be avoided as they can often a banker’s draft in sterling with you (payable to yourself)be the target of counterfeiters. We do not advise or arrange for it to be sent, then you can open ancarrying large sums of cash with you on arrival. account at a bank after you have registered on your We recommend that you bring enough money course. It may also be useful to bring a letter from yourwith you to cover the first couple of weeks after your bank at home (or some other documentation) toarrival – no more than £250 in cash for your confirm your credit status. We will provide you withimmediate needs should suffice. It is safer to bring further information and support on opening accountslarge sums of money in travellers’ cheques, which can during your induction week. In order to open a bankbe cashed in banks, post offices and airports but be account you will need the following:aware that there is often a minimum commission • your passportcharge. Please avoid carrying large sums of cash or • proof you are a student – we will issue you with ankeeping large amounts in your room for safety official bank letter after registrationreasons. Credit and debit cards are widely accepted • proof of address.in the UK, MasterCard (Access) and Visa credit cards For further advice on opening bank accounts in thebeing the most common. Diners Club and American UK, you can visit:Express are less so. You can withdraw cash from a www.ukcisa.org.uk/student/bank_account.phpcashpoint machine (also known as an ‘ATM’) if youhave a Personal Identification Number (PIN) for that Living costscard. You may want to inform your current bank thatyou are going to the UK and to ask if you can use It is estimated that a single student will needyour card here. approximately £650–£750 a month to meet their basic living expenses. This is just an indication and will alter depending on your lifestyle and spending habits. It is important to plan and budget your finances for living in the UK; it’s not just your course fees you need to think about. If you want help with planning and budgeting your finances, the following international student website may be useful: www.studentcalculator.org.uk/international/ index.asp10
  11. 11. In case of emergency call INTO Newcastle University on +44 (0) 7504 082 421Orientation programmeInduction programme ‘I don’t think I could have asked for anything better. I attended all the welcome week activities, where I got toAt the start of your course you will receive a full meet so many people. Not just from INTO, but otherinduction (providing you arrive the weekend before students from the University and all with very differentthe start date of the course). This will vary in length backgrounds from mine. The quiz night was so muchaccording to which course you will be studying and fun because of the sheer energy of everyone involvedit is a great opportunity to meet staff and students and the sea at Tynemouth was just totally mesmerising,and find out more about the University and the local apart from being extremely chilly as I swam in it!’area. You should attend all sessions. The inductionprogramme will usually include: Achint Soni• welcome talks India• information sessions with INTO Student Services, the Students’ Union, security staff• an English language placement test• social activities• a city orientation tour of Newcastle• a campus tour.The following is an example time table for the September and January orientation programme. TImE mONdAY TUESdAY WEdNESdAY THUrSdAY FrIdAY 9.00 UNIVErSITy ACAdEmIC PrESENTATIONS, TImETABLES 09.30 WELCOmE TALK ENgLISH TEST ACAdEmIC WELFArE ANd PrOgrAmmE STUdENT PrOgrESS 10.00 rEgISTrATION ANd INFORMATION FINANCE PAymENT 10.10 10.20 10.30 11.00 11.30 SMARTCARD rEgISTrATION 12.00 BrEAK 12.30 HEALTH ANd SAFETy LUNCH LUNCH PrESENTATION 13.00 13.30 LUNCH NEWCASTLE CITy LUNCH TOUr BrINg COATS, 14.00 OUTdOOr SHOES ANd 14.30 NEWCASTLE CAmErAS STUdENT SErVICES BANK ANd POLICE CAmPUS TOUr PrESENTATION LETTEr rEqUEST 15.00 SESSION 15.30 STUdENT SErVICES VISA TALK PrESENTATION 16.00 BrEAK 16.30 STUdENT PrOgrESS IT SKILLS ANd WELFArE 17.00 PrESENTATION EVENINg WELCOmE mEETINg BOWLINg NIgHTStudents starting programmes not in September and January will enjoy a shorter orientation programme 11
  12. 12. Pre-departure guide 2011–2012Registering for your course,English language testingCourse registration Smart card and photographsINTO will register you onto your course within the first Once you have registered with INTO Newcastlefew days. You will be told when you should register University, you will be able to collect a Newcastlewhen you arrive and what items to bring. If you have University Smart Card and a UCS (Universitynot paid your full tuition and accommodation fees, Computing Service) login name and password.you will need to pay the outstanding amount before We advise you to carry your Smart Card with youyou register. at all times on the University campus. It allows you Students will not be able to start classes until they access to the University libraries and it also works ashave registered for their course. a library card for you to borrow books. During registration, we will also book you a police The UCS login name and password will give youregistration and health appointment, if required. If you access to the University computer network from anyare studying in the UK for more than 6 months you of the University computer clusters.are entitled to register with the National HealthService (NHS) for free healthcare. remember if you request a letter from us or You will be required to bring the following hand in homework you must show yourdocumentation on the first day to allow you smart card.to register:• Passport and Visa/Identity card English language testing• Visa (Tier 4, sponsor licence number: Upon arrival, your English level will be assessed so CKTK52NU0) we can ensure you are placed in the right class.• All payment receipts or fees if not already paid• Academic Transcripts (original)• Academic Certificates (original) Very important• IELTS or other relevant evidence of English proficiency (original) Any change to personal details (phone number,• Course confirmation letter address etc) must be reported to INTO reception.• Up to date address for home country and next of kin details• Contact details for your residence in the UK, including mobile telephone number12
  13. 13. In case of emergency call INTO Newcastle University on +44 (0) 7504 082 421 13
  14. 14. Pre-departure guide 2011–2012Making the most of your first weekOn arrival we will provide you with a free SIM card to Other things to remember:use in the UK which also has one free international • attend ALL your classes and tutorialscall on it, so you can call home and let your family • always be on timeknow you have arrived safely. This will give you cheap • be prepared for your classesrates to phone internationally and will be much • care for others’ feelings and cultures.cheaper than your current SIM card or any other UK • feel free to ask questions whenever you need tonetwork providers. • join social events and sports clubs. There are lots Alternatively, you can always download Skype, a to choose from so ask the INTO stafffree computer programme that allows you to use • keep your accommodation clean and tidyyour computer like a phone and place international • overcome problems by sharing them with yourcalls for free to other Skype users. Depending on friends, teachers and INTO staffyour computer, web cameras are also supported. • practise English as much as you can and in as Please remember that when you arrive in the UK many places as you canyou will have travelled a long way from home and • your academic progress and your behaviour willalthough this will be an exciting time, please do always be monitored.remember that your family and friends may worryabout you. Remember to contact them and let themknow that you are safe!14
  15. 15. In case of emergency call INTO Newcastle University on +44 (0) 7504 082 421Social programmeWhilst the main reason for coming to Newcastle is to Evening events allow you to experiencestudy, in our experience involvement in non-academic Newcastle’s mix of cultural offerings, by introducingactivities will help you adjust to life in the UK, improve a range of activities such as Scottish Ceilidh dancesyour English and allow you to develop a network of and quiz nights, to evenings in one of Newcastle’sfriends to make your stay more enjoyable. famous nightclubs. The INTO Centre, University and city all offer a For both exercise and socialising, sportsrange of activities and events for you to get involved in evenings provide a great opportunity for meetingfrom trips to Edinburgh, football matches and parties! people whilst enjoying team sports such as To ensure that there is something to interest badminton, table tennis, football and basketball.everyone, there are a range of options to choosefrom, allowing you to get involved with anything from ‘Newcastle University provides a lot of clubs andsporting activities to sight-seeing and socialising; societies for the students. Many of them are reallyplease let us know if you have any suggestions for attractive for me to join, such as Mountaineering andevents or activities that you would like the INTO Parachute! Joining the Thai-boxing club allowed meteam to organise! to get to know more of the local students. I feel this Weekend excursions will take you to famous is one of the ways that you can interact with thecities such as York and Edinburgh, as well as letting local students and make friends with them!’you experience places of natural beauty such as theLake District and Northumberland Coast. For Jedsada Sakdasukoninsights into British history and culture, these trips Thailandwill also include destinations such as DurhamCathedral and Beamish Open Air museum. 15
  16. 16. Pre-departure guide 2011–2012Health and safetyDeciding to study overseas can be an exciting yet doctor. Full details of how to register at the nearestdaunting opportunity. To ensure that you can make medical centre will be given to you during yourthe most of this experience, once your arrive in the induction programme.UK our dedicated student support teams will help Private Health Insuranceyou settle in to student life. During your induction Full travel, medical and health insurance is mandatoryprogramme they will deliver safety talks, as well as for all INTO Newcastle University students. Unlessprovide you with information about services available proof of suitable alternative cover is provided duringto support international students. In the case of an the application process, Uniplan Insurance willemergency you can always contact a member of the automatically be added to your course fees.team by calling +44 (0) 7504 082 421. Personal SafetyBefore you travel to the UK The UK is a safe place to study and live in. You canIt is always advisable to have a health check before make your time here as an international student evenyou leave your home country. In some cases, when safer by using common sense. For practical tips onyou arrive in the UK you may be asked to produce how keep safe during your studies please visithealth certificates detailing your vaccinations. For www.britishcouncil.org/eumd-immigration.htm,example, if you are coming from a tuberculosis (TB) where you can download a copy of ‘First Steps’high-risk area, a chest x-ray report may be required. pre-departure publication.It’s a good idea to carry these documents in yourhand luggage in case you need to show them UK Safety in your accommodationimmigration. For more information visit To ensure a safe living environment, students living inwww.ukvisas.gov.uk/en/howtoapply/tbscreening INTO University residences must keep to all of the If you are undergoing any medical treatment, we rules and regulations. Within the accommodation weadvise you to bring your current prescriptions and a have also appointed a number of Students Wardensdoctor’s report (translated into English). Similarly if to ensure your well-being and provide you with anyou wear glasses consider bringing a spare pair with alternative source of support.you, or if you wear contact lenses bring a sufficient Safety in Centresupply to use while you are in the UK or a Safety in the INTO Centre is everyone’s responsibility.prescription (translated into English) to ensure you If you see anything that is a cause of concern, pleasecan secure a ready supply. report it to the reception desk and we will ensure thatHealth services in the UK it is dealt with immediately. Please note that smokingIf you are coming to the UK as a full-time student on is not permitted in any public place in the UK and soa course lasting six months or more, you will be you cannot smoke in the INTO Centre.eligible for free or subsidised treatment in the UK Useful websitesunder the National Health Service (NHS). This means British Council – www.educationuk.orgthat you can see a doctor or go to hospital for free. UKCISA – www.ukcisa.org.ukYou only have to pay for prescription medicines, NHS Direct – www.nhsdirect.nhs.ukwhich is currently £7.40 per item. All you have to do Newcastle University – http://www.ncl.ac.uk/when you arrive in the UK is register with a local undergraduate/life/support/safety/16
  17. 17. In case of emergency call INTO Newcastle University on +44 (0) 7504 082 421Key contacts, useful numbersand websitesIMPORTANT TELEPHONE NUMBERSPlease make sure that you put these numbers in your phone:INTO Newcastle University Newcastle taxi firms+44 (0) 191 222 7535 NODA TaxisOur reception is open Monday to Friday 8.30am to +44 (0) 191 222 18885.30pm for all your questions and to assist you Dean Taxison arrival +44 (0) 191 444 4444 Ace TaxisWebsite: +44 (0) 191 287 7777www.intohigher.com/newcastle Five Star TaxisFacebook: +44 (0) 191 285 8111www.facebook.com/INTONewcastleUniversityTwitter: Useful websitestwitter.com/INTO_Newcastle Visa informationINTO TV: www.ukvisas.gov.ukwww.youtube.com/user/INTOTV UKBA www.ukba.homeoffice.gov.uk/studyingintheukINTO Emergency number+44 (0) 7504 082 421 Studying in the UK and excellent advice on budgetingOut of office hours for emergency use only www.educationuk.orgEmergencies UKCISA advice for International Students999 www.ukcisa.org.uk/student/If you need the Police, Fire Brigade or AmbulanceService in an emergency, the telephone number to call UK living and cultureis 999. If you are unfortunate enough to experience www.britishcouncil.orgcrime, have been involved in an attack or threatened, UK weatheryou should report it to the police and INTO. www.bbc.co.uk/weather/ukweatherImmigration Advisory Service (IAS) International Student Calculator+44 (0) 207 967 1200 www.studentcalculator.org.uk/internationalwww.iasuk.orgIf you have any problems at Immigration Control, National Health Serviceplease call this number for free advice. www.nhs.uk/Pages/HomePage.aspx Transport for London (underground/tube, buses, etc) www.tfl.gov.uk 17
  18. 18. Pre-departure guide 2011–2012Maps 4 1 Hatton Gallery: Great North Great North 3 Museum Museum: Hancock 1 INTO Centre Open Access Centre 5 3 Robinson Library 6 4 Sports Centre 5 Students’ Union 6 King’s Gate18
  19. 19. In case of emergency call INTO Newcastle University on +44 (0) 7504 082 421 1 2 Royal Victoria Infirmary GREAT (RVI) NORTH MUSEUM: HANCOCK 3 NORTHERN STAGE 5 4 61 INTO Centre (Kensington Terrace)2 Claremont Bridge3 Open Access Centre4 Union Society Building5 Bedson Teaching Centre6 King George VI Building 19
  20. 20. INTO Newcastle University6 Kensington Terrace, Newcastle UniversityNewcastle upon Tyne, NE1 7RUUnited KingdomT: +44 (0) 191 222 7535F: +44 (0) 191 222 5239E: into@newcastle.ac.ukwww.intohigher.com/newcastle© INTO Newcastle University LLP, May 2011. All content published in this document isbelieved accurate at time of publication. INTO reserves the right to alter details of all aspectsof its operation without notice.INTO University Partnerships Limited is a limited company registered in England and Wales,registered number 05507863. Registered office: 102, Middlesex Street, London E1 7EZNewcastle University education provider sponsor number CKTK52NU0

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