INTO Newcastle Pre-Departure Guide


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INTO Newcastle Pre-Departure Guide

  2. 2. Pre-departure guide 2010-2011Welcome Dear INTO student, We are delighted that you have decided to study at INTO Newcastle University and hope your preparations for coming to join us are well underway. Staff within the INTO centre are getting ready to welcome you and the many other new students joining us from overseas and it is important to us that your experience as a student at INTO Newcastle University is a happy and rewarding time. You are about to embark on an exciting adventure where you will meet new people, live in new surroundings and experience new cultures. In addition to being incredibly exciting, this can also be very daunting for new students and this guide has been created to help you ensure your arrival to the UK and to Newcastle goes as smoothly as possible. Newcastle is one of the most exciting and friendly cities in the UK and we hope that you will enjoy your stay in Newcastle and that the course will meet your needs and expectations. If at any time during your time at INTO Newcastle University you have any problems with your course, accommodation, health, money etc, there will always be someone available to help you - either your course tutors or INTO support staff. INTO is dedicated to ensuring that our students feel totally safe and supported. All INTO Newcastle University students are issued with an emergency telephone number which can be used to ask for assistance from INTO staff at any time of the day or night. We look forward to meeting you! Kevin Conroy Centre Director Start dates All students should plan to arrive two days prior to your programme start date - please ensure you arrive on time!
  3. 3. In case of emergency call INTO Newcastle University on +44 (0) 7504 082 421Meet the INTO NewcastleUniversity teamKevin Conroy Helen Douglas Shonagh Doig Alex PerrinCentre Director Academic Director Head of Student Services Student Progress ManagerNikki Spires Christine Upright Jo Dovey John-paul AppletonAdmissions Team Leader Welfare Officer Accommodation Officer Student Services OfficerSangita Bhatti Jan SoulsbyStudent Services Officer Accommodation officerContentsWelcome 2 Orientation programme 11Meet the INTO Newcastle Registering for your course 12University team 3 Making the most of your first week 14Before you leave 4 Social programme 15Before you arrive in the UK 5 Health and safety 16Arrival at the airport 6 Key contacts, useful numbersArriving at INTO Newcastle University 7 and websites 17Airport collection form 8 Maps 18Money 10 3
  4. 4. Pre-departure guide 2010-2011Before you leaveChecklist – before you leave homePlease make sure you have completed everything on this checklist before you leave home. 1. Have you paid full fees for your tuition, accommodation and insurance (if applicable)?2. Have you returned your Arrivals Details Form to Do you require an INTO airport taxi transfer? If so, please complete the Airport Transfer Booking Credit Card form.4. Have you booked your accommodation?5. Have you organised cash and pound sterling traveller’s cheques to bring with you?6. Have you checked your passport is valid for at least six months?7. Have you applied for and received your visa?8. Have you packed all relevant original documentation or certified copies including your: • INTO Offer Letter • INTO CAS statement – if required • IELTS certificate or original English Language test result • ny other original documents/transcripts listed in your INTO Visa Letter, for example your A high school certificate or home university certificates. You will need these to FULLY register and enroll on your course, and to make a visa extension in the UK • Passport • B ank statements (for the last three months and stamped by the bank) as evidence of sufficient funds to show the Immigration Officer on arrival at the airport in the UK.9. Have you got your documents for medical registration? • Immunisation History Book • UK Foreign Commonwealth Office Visa Tuberculosis Screening Certificate (if you have one)10. Have you put the emergency telephone numbers into your mobile phone (to be put into your hand luggage)?11. Do you know your airline’s luggage allowance and have you packed accordingly?12. Do you have: • Photographs from home? • Waterproof coat and shoes? • Address and phone numbers of friends and family? • Adaptor for UK electricity sockets? 4
  5. 5. In case of emergency call INTO Newcastle University on +44 (0) 7504 082 421Before you arrive in the UKApplying for a UK student visa • When your visa is issued it will include your CAS numberMost international students from outside the European Union as supplied on the CAS Statement.who wish to take a full-time course in the UK must apply for a • If you change your mind and want to study at anothervisa prior to leaving their home country. institution, you have to tell us before you come to the You can check your status on the following website: UK so we can cancel your CAS with UKBA, you can re-apply for your visa with a CAS from a If you are a visa national you can apply for a Student different sponsor.Visitor Visa for courses of six months or less; a General Changes to your student registration statusStudent Visa (Tier 4) for English language courses at or above We must tell the UK Border Agency about any students whoB2 on the CEFR; or a General Student Visa (Tier 4) for have an entry clearance visa issued under PBS rules who failcourses at Level 3 on the National Qualifications framework to arrive for the start of a course, withdraw from a course,(NQF) at an institution which is deemed to be, or is on, the defer or suspend their studies, or fail to attend for significantRegister of Highly Trusted Sponsors. periods of time.How will the Points Based System (PBS) affect Further information about the points based system canmy entry clearance/student visa application? be found at the following websites. We advise that you checkIf you are a visa national and you apply for a General Student these websites regularly for up to date information.Visa you will need a ‘Confirmation of Acceptance for UK Border Agency:Studies’(CAS), which is an electronic number, that will provide for you. British Embassy/High Commission:Applying for your General Student Visa (TIER 4) come to the UK UKCISA (Council for International Student Affairs):When you apply for a General Student Visa (Tier 4) must include a Confirmation of Acceptance for Studies(CAS) number. Meeting immigration staff at the airport• We will send your CAS details when you confirm your When you arrive at a UK airport, you should be prepared to unconditional offer of a place to study and pay your answer some questions about yourself, including where you deposit/full fees. will be staying and what you intend to do during your time• Your CAS will not be sent more than six months before in the UK. the start of your course. You may be asked to undergo a brief, routine health• The CAS number will be included in a letter called a ‘CAS check by the airport doctor, which might include an X-ray. Statement’. This will also include important information The health check will take place in a separate room. needed for your visa application. Afterwards, you will need to return to Immigration Control.• You can only apply for your visa three months or less Please note that if you have already studied in the UK and before the start of your course. are changing your education provider, you will need to apply for a visa for your new course at INTO Newcastle University.• The start date is published on your CAS Statement. If you This could take up to 40 days. It is a criminal offence to plan to arrive on a different date you must let us know. change educational providers before you have received This is very important as we must inform the UK Border your new visa from the Home Office. INTO Newcastle University will not be able to register you on the course Agency (UKBA) if you do not arrive on time. unless you have a valid visa, and will ask you to leave. 5
  6. 6. Pre-departure guide 2010-2011Arrival at the airportHow to get to Newcastle Newcastle International Airport Tel: +44 0871 882 1121The following information is to help you if you intend make your own way to Newcastle. We recommend Newcastle International Airport is the closest airportthat you travel by air to Newcastle International to Newcastle University. There are regular flightsAirport, either direct, or via Amsterdam, Brussels, to Newcastle from London Heathrow, Amsterdam,Copenhagen or Paris. Brussels, Copenhagen and Paris. The flight from We do NOT recommend that you travel via Amsterdam to Newcastle takes 1 hour 30 minutes.London as transiting London can be difficult, but for The easiest way to reach Newcastle University fromthose who cannot avoid travelling via London we Newcastle International Airport is by local taxi. Thesuggest you book a connecting flight to Newcastle trip takes about 20 minutes and should cost aroundInternational Airport. £20.00. A connecting flight is the easiest (and often thecheapest!) way to travel from Heathrow to Newcastle. London Heathrow AirportBritish Airways fly directly to Newcastle International Tel: +44 0870 0000123Airport ( with the flight taking about 1 15mins. Heathrow is the world’s busiest airport with flights to and from more than 170 different destinations worldwide. Heathrow is on the outskirts of London and is about 300 miles from Newcastle. Important Please also allow plenty of time for any onwards connections as there are often long queues at Passport Control. If you intend to travel to the UK via Amsterdam or another airport in a third country, you may need a ‘transit’ visa even if you will not be leaving the transit lounge. You should ask at the embassy of the transit destination in your home country about the visas you will require. Be aware that you may be charged at the transit airport for any goods in your hand baggage which would normally be subject to customs duty. However, baggage consigned to the hold of the aircraft will not be searched at the transit airport.6
  7. 7. In case of emergency call INTO Newcastle University on +44 (0) 7504 082 421Arriving at INTO Newcastle UniversityAirport taxi transfers Arriving at INTO Newcastle UniversityINTO Newcastle University can arrange for a taxi tomeet you upon arrival at the airport and take you If you have been allocated residential accommodationdirectly to your accommodation. Payment for the in Newcastle you will have received confirmation fromtransfer must be made 7 working days in advance. INTO Newcastle University that this has been If you would like us to meet you at the airport, reserved. If you have not had confirmation you shouldplease complete the attached Arrivals Details Form check before you leave for the UK.and the Airport Taxi Transfer Credit Card Form and fax You should have already arranged youror email them to INTO Newcastle seven days before accommodation before you arrive. If, for whateveryou arrive. Upon receipt, we will arrange a transfer reason, that has not been possible, our accommodationon your behalf and confirm this booking with you team will be able to advise you on how to look forby email. private accommodation (Monday – Friday, 0900- Even if you do not require a taxi transfer, you 1730) or if outside office hours, advise you of amust send us your arrivals details so we can make suitable hotel in Newcastle which you should paysure everything is ready for you upon arrival at the for yourself.INTO Centre. You should plan to arrive on the weekend before the course start date. The INTO Newcastle Centre is located at 6 Kensington Terrace; staff will arrange to meet you outside your residential accommodation on the first day of your course and walk you to the centre for registration. 7
  8. 8. Pre-departure guide 2010-2011 ✁Airport collection formArrivals details formAll students mUsT complete this arrivals details form and returnone week before your course start date by email to fax to +44 (0)1273 328595 / +44 (0)1273 329746Section 1Personal detailsFamily name (surname)Other/given names (first name)Email addressMobile phone numberINTO number (please refer to offer letter)Section 2Arrival details into the UK and confirmation of accommodationCountry flight departs fromDate of arrival Time of arrival (am/pm)UK airport TerminalFlight number Name of airlineArrival date in Newcastle Arrival time in NewcastleAny special requirementsPlease make sure that you book a flight which arrives on the weekend before your course start date. If onarrival you require a taxi to meet you and will be staying in a hotel or other accommodation not arranged byINTO then please provide the addressSection 3Airport transfer bookingPlease tick one of the following boxes to show whether you would like a taxi to meet you at your UK arrival airportand take you to your accommodation £30.00 Newcastle International Airport I do not require an airport transfer8
  9. 9. In case of emergency call INTO Newcastle University on +44 (0) 7504 082 421✁ Section 4 If you will be under 18 on arrival and do not require INTO to meet you at the airport and arrange a transfer then the following section must be completed Name of person meeting the student: Address of person meeting the student: Mobile telephone number: Name of parent: Signature of parent: Date: Credit card form Payments over £50 by credit card are subject to a 2% surcharge and debit cards to a £1 surcharge. This will be taken from the card in addition to the amount stated in section 3 of this form. CREDIT CARD DETAILS To enable fees to be debited from your credit card, please complete the details below. VISA CREDIT MASTERCARD DEBIT If DEBIT, please specify type: Please note, the University will only accept transactions using the following cards: Mastercard, Visa, Solo, Maestro, Electron or Visa debit. Credit/debit card number / Card start date —— —— (mm/yy) / Card expiry date —— —— (mm/yy) Issue number Security code This is the last three digits of the code found on the back of your card. Cardholder name Billing address Please return this form by email to or fax to +44 (0)1273 328595 / +44 (0)1273 329746 9
  10. 10. Pre-departure guide 2010-2011MoneyCurrency Bank accountsCurrency across the UK is the pound sterling (£GBP). If you are going to be here for longer than six months,One pound is divided into one hundred pence (100p). we strongly recommended you open a UK bankNotes are issued to the value of £50, £20, £10, and account, as soon as possible, after arriving in the UK.£5 and coins to the value of £2, £1, 50p, 20p, 10p, UK Banks are open 9am to 4.30pm on weekdays5p, 2p and 1p. Please note that £50 notes are very and some are open on Saturday mornings. If you bringuncommon and should be avoided as they can often a banker’s draft in sterling with you (payable to yourself)be the target of counterfeiters. We do not advise or arrange for it to be sent, then you can open ancarrying large sums of cash with you on arrival. account at a bank after you have registered on your We recommend that you bring enough money course. It may also be useful to bring a letter from yourwith you to cover the first couple of weeks after your bank at home (or some other documentation) toarrival – no more than £250 in cash for your confirm your credit status. We will provide you withimmediate needs should suffice. It is safer to bring further information and support on opening accountslarge sums of money in travellers’ cheques, which can during your induction week. In order to open a bankbe cashed in banks, post offices and airports but be account you will need the following:aware that there is often a minimum commission • your passportcharge. Please avoid carrying large sums of cash or • proof you are a student – we will issue you with ankeeping large amounts in your room for safety official bank letter after registrationreasons. Credit and debit cards are widely accepted • proof of the UK, MasterCard (Access) and Visa credit cards For further advice on opening bank accounts in thebeing the most common. Diners Club and American UK, you can visit:Express are less so. You can withdraw cash from a machine (also known as an ‘ATM’) if youhave a Personal Identification Number (PIN) for that Living costscard. You may want to inform your current bank thatyou are going to the UK and to ask if you can use It is estimated that a single student will needyour card here. approximately £650 - £750 a month to meet their basic living expenses. This is just an indication and will alter depending on your lifestyle and spending habits. It is important to plan and budget your finances for living in the UK; it’s not just your course fees you need to think about. If you want help with planning and budgeting your finances, the following international student website may be useful: index.asp10
  11. 11. In case of emergency call INTO Newcastle University on +44 (0) 7504 082 421Orientation programmeInduction programme ‘I don’t think I could have asked for anything better. I attended all the welcome week activities, where I got toAt the start of your course you will receive a full meet so many people. Not just from INTO, but otherinduction (providing you arrive the weekend before students from the University and all with very differentthe start date of the course). This will vary in length backgrounds from mine. The quiz night was so muchaccording to which course you will be studying and fun because of the sheer energy of everyone involvedit is a great opportunity to meet staff and students and the sea at Tynemouth was just totally mesmerising,and find out more about the University and the local apart from being extremely chilly as I swam in it!’area. You should attend all sessions. The inductionprogramme will usually include: Achint soni• Welcome talks India• Information sessions with INTO Student Services, the Students’ Union, security staff• An English language placement test• Social activities• A city orientation tour of Newcastle• A campus tour.The following is an example time table for theSeptember and January orientation programme.TIme mONdAY TUesdAY WedNesdAY THUrsdAY FrIdAY9.00 UNIVErSITy ACAdEmIC PrESENTATIONS, TImETABLES09.30 WELCOmE TALK ENgLISH TEST ACAdEmIC WELFArE ANd PrOgrAmmE STUdENT PrOgrESS10.00 rEgISTrATION ANd INFORMATION FINANCE PAymENT10.1010.2010.3011.0011.30 SMARTCARD rEgISTrATION12.00 BrEAK12.30 HEALTH ANd SAFETy LUNCH LUNCH PrESENTATION13.0013.30 LUNCH NEWCASTLE CITy LUNCH TOUr BrINg COATS, 14.00 OUTdOOr SHOES ANd 14.30 NEWCASTLE CAmErAS STUdENT SErVICES BANK ANd POLICE CAmPUS TOUr PrESENTATION LETTEr rEqUEST 15.00 SESSION15.30 STUdENT SErVICES VISA TALK PrESENTATION16.00 BrEAK16.30 STUdENT PrOgrESS IT SKILLS ANd WELFArE 17.00 PrESENTATIONEVENINg WELCOmE mEETINg BOWLINg NIgHTStudents starting programmes not in September and January will enjoy a shorter orientation 11programme
  12. 12. Pre-departure guide 2010-2011Registering for your course,English language testingCourse registration Smart card and photographsINTO will register you onto your course within the first Once you have registered with INTO Newcastlefew days. You will be told when you should register University, you will be able to collect a Newcastlewhen you arrive and what items to bring. If you have University Smart Card and a UCS (Universitynot paid your full tuition and accommodation fees, Computing Service) login name and will need to pay the outstanding amount before We advise you to carry your Smart Card with youyou register. at all times on the University campus. It allows you Students will not be able to start classes until they access to the University libraries and it also works ashave registered for their course. a library card for you to borrow books. During registration, we will also book you a police The UCS login name and password will give youregistration and health appointment, if required. If you access to the University computer network from anyare studying in the UK for more than 6 months you of the University computer clusters.are entitled to register with the National HealthService (NHS) for free healthcare. rememBer IF YOU reQUesT A LeTTer FrOm Us Or HANd IN HOmeWOrK YOU mUsT sHOW YOUr smArT CArd. English language testing Upon arrival, your English level will be assessed so we can ensure you are placed in the right class. Moving to the UK was a big change for me. Before I came here everything was done for me by my parents. Now I have to clean, cook, pay my bills and fend for myself. Though this was strange to get used to, it has helped me to grow as a person and I have therefore enjoyed my new independence a lot. I have learned how to manage my money and my time. I am given a lot of work from my course, and I also have a very active social life, so the ability to keep everything running smoothly requires a lot of responsibility, which is helping me now and will in the future.” Felipe Acuna Colombia12
  13. 13. In case of emergency call INTO Newcastle University on +44 (0) 7504 082 421 13
  14. 14. Pre-departure guide 2010-2011Making the most of your first weekOn arrival we will provide you with a FREE SIM card Other things to remember:to use in the UK which also has one free international • Attend ALL your classes and on it, so you can call home and let your family • Always be on time!know you have arrived safely. This will give you cheap • Be prepared for your classes!rates to phone internationally and will be much • Care for others’ feelings and cultures.cheaper than your current SIM card or any other UK • Feel free to ask questions whenever you need providers. • Join social events and sports clubs. There are lots Alternatively, you can always download Skype, a to choose from so ask the INTO computer programme that allows you to use • Keep your accommodation clean and tidy.your computer like a phone and place international • Overcome problems by sharing them with yourcalls for free to other Skype users. Depending on friends, teachers and INTO staff.your computer, web cameras are also supported. • Practise English as much as you can and in as Please remember that when you arrive in the UK many places as you will have travelled a long way from home and • Your academic progress and your behaviour willalthough this will be an exciting time, please do always be monitored.remember that your family and friends may worryabout you. REMEMBER to contact them and let themknow that you are safe!14
  15. 15. In case of emergency call INTO Newcastle University on +44 (0) 7504 082 421Social programmeWhilst the main reason for coming to Newcastle is to Evening events allow you to experiencestudy, in our experience involvement in non-academic Newcastle’s mix of cultural offerings, by introducingactivities will help you adjust to life in the UK, improve a range of activities such as Scottish Ceilidh dancesyour English and allow you to develop a network of and quiz nights, to evenings in one of Newcastle’sfriends to make your stay more enjoyable. famous nightclubs. The INTO Centre, University and city all offer a For both exercise and socialising, sportsrange of activities and events for you to get involved in evenings provide a great opportunity for meetingfrom trips to Edinburgh, football matches and parties! people whilst enjoying team sports such as To ensure that there is something to interest badminton, table tennis, football and basketball.everyone, there are a range of options to choosefrom, allowing you to get involved with anything from ‘Newcastle University provides a lot of clubs andsporting activities to sight-seeing and socialising; societies for the students. Many of them are reallyplease let us know if you have any suggestions for attractive for me to join, such as Mountaineering andevents or activities that you would like the INTO Parachute! Joining the Thai-boxing club allowed meteam to organise! to get to know more of the local students. I feel this Weekend excursions will take you to famous is one of the ways that you can interact with thecities such as York and Edinburgh, as well as letting local students and make friends with them!’you experience places of natural beauty such as theLake District and Northumberland Coast. For Jedsada sakdasukoninsights into British history and culture, these trips Thailandwill also include destinations such as DurhamCathedral and Beamish Open Air museum. 15
  16. 16. Pre-departure guide 2010-2011Health and safetyComing to a new country can be difficult, but INTO Private Health Insurancestaff are here to help you. We provide induction and Full medical and travel insurance is mandatory for allsafety talks and services to help international students. INTO Newcastle University students, therefore,You can also call us on our emergency number Uniplan Insurance will automatically be added to(+44 (0)7504 082421) 24 hours a day, 7 days a week. course fees unless proof of suitable alternative cover Please remember to add this number to your is phone. All students MUST provide INTO with evidence that either:Personal • they have their own valid and comprehensiveYour good health is vital to your studies – make sure medical and accident insurance policy for theyou look after yourself! duration of their stay You will be given information about registering • that they have paid for INTO’s Uniplan Insurancewith a doctor upon your arrival and please make sure before they leave do this. We will also give you information aboutdentists, walk-in centres and how to look after In centreyourself in general. You will also receive advice about Health and Safety in centre is everyone’sstaying safe in Newcastle and how best to do this responsibility. If you do see anything that you think isand what to do in the event of an emergency. a concern to you or your classmates then pleaseNHS Direct is a service provided by the government, report it to the reception desk and we will make surerwhich gives information on health issues. You can it is attended to or dealt with immediatelysearch their website for the addresses of GP Please note that smoking is not permitted in anysurgeries and other health services near where you public place in the UK - so students cannot smoke inlive, log onto: the INTO Centre.16
  17. 17. In case of emergency call INTO Newcastle University on +44 (0) 7504 082 421Key contacts, useful numbersand websitesIMPORTANT TELEPHONE NUMBERSPlease make sure that you put these numbers in your phone:INTO Newcastle University Immigration Advisory Service (IAS)+44 (0)191 222 7535 +44 (0)20 79671200.Our reception is open Monday to Friday 8.30am to www.iasuk.org5.30pm for all your questions and to assist you on If you have any problems at Immigration Control,arrival please call this number for free advice.INTO Emergency Number Newcastle Taxi Firms+44 (0)7504 082 421 You can stop a black taxi in the street orOut of office hours for emergency use only telephone for one: NOdA Taxis: +44 (0)191 222 1888Emergencies dean Taxis: +44 (0)191 444 4444999 Ace Taxis: +44 (0)191 287 7777If you need the Police, Fire Brigade or Ambulance Five star Taxis: 0191 285 8111Service in an emergency, the telephone number to callis 999. If you are unfortunate enough to experiencecrime, have been involved in an attack or threatened,you should report it to the police and INTO. 17
  18. 18. Pre-departure guide 2010-2011Maps 4 1 Hatton Gallery: Great North Great North 3 Museum Museum: Hancock 1 INTO Centre Open Access Centre 5 3 Robinson Library 6 4 Sports Centre 5 Students’ Union 6 King’s Gate18
  19. 19. In case of emergency call INTO Newcastle University on +44 (0) 7504 082 421 1 2 Royal Victoria Infirmary GREAT (RVI) NORTH MUSEUM: HANCOCK 3 NORTHERN STAGE 5 4 61 INTO Centre (Kensington Terrace)2 Claremont Bridge3 Open Access Centre4 Union Society Building5 Bedson Teaching Centre6 King George VI Building 19
  20. 20. INTO Newcastle University6 Kensington Terrace, Newcastle UniversityNewcastle upon Tyne, NE1 7RUUnited KingdomT: +44 (0) 191 222 7535F: +44 (0) 191 222 5239E:© INTO Newcastle University LLP, June 2010. All content published in this document isbelieved accurate at time of publication. INTO reserves the right to alter details of all aspectsof its operation without notice.INTO University Partnerships Limited is a limited company registered in England and Wales,registered number 05507863. Registered office: 102, Middlesex Street, London E1 7EZNewcastle University education provider sponsor number CKTK52NU0