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  • Key talking points All RR Donnelley print facilities in the U.S. and Canada have been certified under the Forest Stewardship Council Chain of Custody (FSC CoC) program. In addition, our sites in China and Reynosa, Mexico, have also achieved this distinction. RR Donnelley operates over 175 plants globally with FSC certification RR Donnelley is also involved in Responsible Forestry Management. These programs promote sustainable forest management, reforestation and continuous improvement in standards and practices. If you are interested in participating in the Forest Stewardship Council (FSC) program, please let us know and we will ensure that we get you the appropriate logo to include in your document. The use of the FSC logo gives you credit for your efforts and signify that recycled paper was used and the paper was procured and manufactured under strict FSC guidelines. SAS 70 Certified Type I and Type II Statements on Auditing Standards, No. 70 (SAS 70) validates a company’s systems and processes, ensuring the right processes and controls are in place and have been tested for ongoing effectiveness. RR Donnelley is the only financial printer with both Type I and Type II SAS 70 certification. ISO 14001 Certifications in 25 facilities in Asia, Europe and the United States
  • Key talking points: Serve over 50,000 customers Serve 100% of Fortune 100 and 93% of the Fortune 500, and have approximately 15% of their print spend Opportunity to continue to grow our Fortune 500 Relationships
  • RR Donnelley offers a comprehensive network of resources across our delivery platform. Our solutions are customized to support the complete requirements of each client – including on-site, off-site and/or offshore resources.
  • Leveraging its integrated global platform, RRD enables the corporate, legal and banking communities of the world to create, manage and deliver critical, time-sensitive communications. As a premier provider of financial printing, data & content management, integrated solutions and distribution services, RRD offers a range of services to meet all transactional and compliance reporting needs.
  • Dual page and Single-page viewing mode options “ Fish-eye” thumbnails jump up at user with cursor-over for jump navigation Expanded view of navigable thumbnails
  • Create a custom-branded website to host proxy documents without Issuer IT involvement THE RULE As of July 26, 2007, public companies must provide proxy materials over the Internet . New rules require issuer to select between two options: 1. Notice Only: Company sends written Notice to all shareholders stating the issuer’s proxy material has been posted on an Internet website 2. Full Set Delivery: Company still sends paper proxy material to all shareholders and complies with “notice and access” by A. Posting proxy material on the Internet and notifying shareholders of the access site Incorporating all information required by the “Notice of Internet Availability of Proxy Materials” into the Proxy Statement and Proxy Card or separate Notice
  • Create a custom-branded website to host proxy documents without Issuer IT involvement THE RULE As of July 26, 2007, public companies must provide proxy materials over the Internet . New rules require issuer to select between two options: 1. Notice Only: Company sends written Notice to all shareholders stating the issuer’s proxy material has been posted on an Internet website 2. Full Set Delivery: Company still sends paper proxy material to all shareholders and complies with “notice and access” by A. Posting proxy material on the Internet and notifying shareholders of the access site Incorporating all information required by the “Notice of Internet Availability of Proxy Materials” into the Proxy Statement and Proxy Card or separate Notice
  • Venue is the tool that people in a company use to collaborate on a document
  • Venue is the tool that people in a company use to collaborate on a document
  • RR Donnelley Global Investment Markets (GIM) prepares, produces and delivers the right solutions to clients to help ensure a seamless, efficient and timely adherence to SEC rules and regulations. We partner with clients to provide useful decision-making tools for their investors and manage key elements of communications for investment funds, insurance companies, and variable annuities, such as annual and quarterly reports, confirmation statements, content management, directories, EDGAR™ filings, healthcare kits, investor communications and kits, marketing materials, prospectuses and proxy statements. Global Investment Markets has the right product for your needs: RightMix analyzes patterns of investment ownership and works with your business rules to determine the optimal mix of traditional and digital print and/or e-delivery to reduce costs of producing and delivering “all-book” prospectuses and shareholder reports. RightMix First Dollar Prospectus Delivery applies RR Donnelley’s optimization technology to the daily fulfillment of First Dollar prospectuses as required by regulators. Our newest product – RightProspectusSM is the latest enhancement to RightMix®, and automates the prospectus capture process, tracking SEC filings to assure that only the most current, accurate prospectuses are delivered to mutual fund and annuity customers. RightProspectus also addresses the needs of the broker/dealer marketplace in a unique way by providing an accurate way to capture the delivery and tracking of the most up-to-date prospectuses, supplements, and other investor communications provided to clients and prospects. FactNet®, Reportbuilder® and ProspectusBuilder® are all applications to help you manage your content for fact sheets, shareholder reports, and prospectuses, respectively. RR Donnelley is introducing a new product in 2009 that will leverage the resources of these three popular content management applications allowing users to easily create, repurpose and share content across documents and functional areas.
  • This slide will provide a simple illustration of the inner workings of the RightProspectus repository. The current repository consists of Prospectuses, Supplements and SAIs for over 18,000 different fund offerings. Permanent Links are maintained directly to Fund Company websites. Scans on these links are run throughout the day monitoring changes to these links. At the same time, there is a temporary or backup link maintained to the same document in the EDGAR database. If the primary link is broken or the fund site is down, the document remains viewable via EDGAR. As the fund companies file updates with the SEC, RightProspectus receives an auto-generated notice of each filing which triggers a series of automated and semi-automated validation steps. These SEC updates occur throughout the day and the action behind the scenes is continuous. As these documents are verified, the SEC link is enacted until the time that the Fund Company website is updated to reflect the document with the most recent change. The only limitation on the number of documents is that we currently maintain all documents and fund families that current clients access. We can add the rest of the families or other SEC documents as new clients’ requirements dictate.
  • RR Donnelley Global Services offers a full array of related and integrated services including Creative Communications, Legal / Transaction Processing Services, Research & Analytics, and Financial Management Services Combined Years in Operation: 20 + Number of Presentations and Creative Services and Digital Print Employees: 10,000+ ( Located across on-site, near-shore and offshore operations in North America, EMEA and APAC )
  • Key talking points: GRES provides its time-tested solutions to more than 150 of the world’s most recognizable names in real estate and finance. The team began in 1985 as part of Univest and has been known in the industry as MortgageRamp and OfficeTiger GRES. We have teams in 3 US locations: Atlanta, Dallas and Salt Lake City. We also utilize a global platform with an office in Chennai, India. The services listed on the slide only represent a small sampling of our capabilities. We offer more than 20 various professional support services allowing our clients to spend less time on tasks and more time focusing on their business. Technology is the backbone of all our services. We’ve captured nearly 25 years of industry experience and integrated that knowledge into our secure, web-enabled technology applications. Utilizing time-tested methodologies and proven business rules, our clients benefit from dependable loan-level data reported at the portfolio level.
  • Key talking points: 1. The translation process follows a 3 step approach that ensures that quality and service levels are maintained. Creation of a source-to-target language translation that follows the terminology and stylistic preferences of our clients. The goal is to not simply translate literally, but to work within the target language so that nuances and tone reflect the target language audience preferences and the original message is conveyed without compromise. A consistent, high level of quality is maintained by thoroughly editing the translated text, which is performed by experienced native speakers of the respective target language(s) who are also knowledgeable in the specific vocabulary of the material The final QC step is the responsibility of the RRD project coordinator responsible for the project. 2. The languages mentioned are some of our most 'popular' languages, though we can translate from/into over 95 written languages.
  • Key talking points: 1. The translation process follows a 3 step approach that ensures that quality and service levels are maintained. Creation of a source-to-target language translation that follows the terminology and stylistic preferences of our clients. The goal is to not simply translate literally, but to work within the target language so that nuances and tone reflect the target language audience preferences and the original message is conveyed without compromise. A consistent, high level of quality is maintained by thoroughly editing the translated text, which is performed by experienced native speakers of the respective target language(s) who are also knowledgeable in the specific vocabulary of the material The final QC step is the responsibility of the RRD project coordinator responsible for the project. 2. The languages mentioned are some of our most 'popular' languages, though we can translate from/into over 95 written languages.

Donnelley business overview_fnancialservices Donnelley business overview_fnancialservices Presentation Transcript

  • RR Donnelley Financial Services Group Business Overview March 14, 2010
  • Agenda
      • Company Overview
      • Financial Services Group Business Lines
      • Our Locations
      • Segment Share
      • Global Capital Markets
      • Global Investment Markets
      • Global Services
      • Global Translation Services
      • Global Real Estate Services
  • Company Overview
    • Global locations 600+
    RR Donnelley At-a-Glance Issued & Pending Technology Patents 800+ Years in operation More than 145 years Number of full-time employees Nearly 55,000 2009 net sales Nearly $9.9 billion Manufacturing locations Nearly 160 2010 Fortune 500 rank 240 S&P Rating BBB Capital investment over the past five years More than $1.8 billion Over a Century of Integrity
  • Fact Sheet MARKET CAPITALIZATION ($s in Thousands) RR Donnelley Corporate Overview Headquarters: 111 South Wacker Drive Chicago, Illinois 60606-4301 (U.S.A.) 312-326-8000 www.rrdonnelley.com 2009 sales: $11.58 billion Locations: Worldwide locations, with operations in North America, Latin America, Europe and Asia (including U.A.E.) Stock trading symbol (NASD: RRD Year Founded: 1864 Employees: Nearly 55,000 worldwide 2010 ranking: 240 on the Fortune 500 listing of America’s largest corporations
  • Did You Know? We operate one of Europe’s largest electronic document archives with over 5 billion data items serving 4.5 million retrieval requests per month for a major financial services organization We are the largest independent payment processor in the UK processing in excess of 300,000 check payments per day We receive, prepare, scan and process 11 million paper claims each year for NHS Dentistry We inject over 10% of the business mail into the UK postal system We have the capacity to process and print over 1.6 billion mail pieces per year We manage over £100 million of commercial print annually for our customers We purchase over 25,000 tons of paper per year for our clients We receive, scan and index over 40 million items of documentation per year We have the capacity to scan and index over 750,000 pages per day
  • Certifications
  • Growth and Acquisition Timeline Note: (1) In addition, RRD completed the acquisition of Ad-Plex Rhodes Charlestown facility in August, 2005, Spencer Press in November, 2005, CMCS in December, 2005 and Canadian Bank Note in October, 2006. May 2003 February 2004 June 2005 April 2006 December 2005 October 2004 Package Logistics July 2005 Sept 2005 Poligrafia January 2007 May 2007 December 2007 March 2008 January 2009 PROSA Divestitures Acquisitions (1)
  • Scale and Breadth MARKET CAPITALIZATION ($s in Thousands) Selected printers: 2008E revenue (actual or estimated $ in billions)
  • Capital Investment MARKET CAPITALIZATION ($s in Thousands)
    • More than $1.8 billion in capital investment over the past five years
  • Size and Strength MARKET CAPITALIZATION ($s in Thousands)
    • RR Donnelley works with
      • 100% of the Fortune 100
      • 94% of the Fortune 500
      • 85% of the Fortune 1000
    • RR Donnelley is recognized as a leader in innovation, manufacturing, and production
      • More Gold Ink Awards than any other printer
      • Named one of “ America’s Best Big Companies ” by Forbes magazine
      • Ranked No. 3 among the most innovative media and entertainment companies by Information Week
      • Included in top 100 manufacturing innovators by PC Week
      • Ranked 19th among top e-business network innovators by eWeek
      • SAS 70 Type I and II Certified
  • Client Relationships
  • Competitive Offerings Selected printers: product and service offerings Company Commercial Direct Marketing MCR and Directories Books Forms and Labels Financial Print Statement Outsourcing Document BPO Print Management Quebecor World Quad Graphics Brown Printing (Bertelsmann) Cenveo Toppan Printing Transcontinental Vertis Deluxe Corp Bowne & Co. Dai Nippon Printing Merrill Standard Register Consolidated Graphics Workflow DST Williams Lea Xerox Pitney Bowes ADP Innerworkings
  • Where Service is the Product Client First Always! We create, manage, produce and deliver regulatory, transaction and compliance communications required by the financial services community. Composition Platform Print Capabilities Global Reach People & Processes Tools & Technology (VDR, Ez Blue) Deep Experience Translations
  • Integrated Portfolio of Products and Services Prepare Produce Deliver Process
    • Color services and prepress
    • Content conversion for the web
    • Digital asset management
    • Composition
    • Translation services
    • Facilities management
    • Direct mail campaigns
    • Photography
    • Soft and collaborative proofing
    • Creative services
    • Books
    • Financial print
    • Catalogs
    • Commercial print
    • Digital printing
    • Direct mail
    • Directories
    • Forms
    • Signage and banners
    • Labels
    • HTML Conversion
    • Magazines
    • Retail inserts
    • SEC EDGAR filings
    • Database and list processing services
    • Expedited services
    • International mail and bulk distribution
    • Fulfillment
    • Inventory management
    • Print distribution
    • Postal affairs
    • Returns processing/ reverse logistics
    • Business process outsourcing
    • Custom services
    • Business communication services
    • Call centers
    • Database services
    • Financial analysis and reporting
    • Global real estate services
    • Supply chain management
    • Sourcing and materials management
    • Print management
  • Products and Services Books Catalogs Directories Magazines Retail Inserts Office Products Variably-Imaged Statement Printing Commercial Printing Direct Mail Forms Labels & Label Systems Financial Printing & Communications BPO & Document Management Services In-Box & Global Turnkey Solutions Co- Mailing & Logistics Services eCommerce Tools Premedia Services
  • Product Portfolio Unparalled Printing Capacity Innovation through Technology Unparalled customer service and market expertise Business Communication Services
      • One-to-one Dynamic Documents
      • Kitting and roll out management
      • Customer loyalty packages
      • Product launches and welcome kits
      • Personalized statements
      • Invoices
      • Reminders
      • Confirmations
      • Via print
      • Internet presentment
      • Mail
      • e-mail
      • Fax
      • CD-ROM
    Commercial Print
      • Presentation folders
      • Easels
      • Directories
      • Calendars
      • Corporate communications
      • Point-of-purchase
      • Media Kits and more
    Logistics
      • Print Logistics
      • Mail Distribution
      • Retail Inserts
      • Newsstand
      • Co-Palletization
      • International Mail
      • Expedited
      • 3rd Party Freight Management
      • Fulfillment Services
      • Kitting
    Forms
      • Continuous
      • Cut sheet
      • Unit set forms
      • Large roll forms
      • Pressure seal
      • Glued pockets
      • Bar codes and custom numbering
      • Card carriers
    Labels
      • Packaging labels
      • Identification labels
      • Silk screen decals
      • Graphic overlays
      • RFID
      • Security products
      • Pharmaceutical labels
    Books & Ancillary Products
      • BookTrack
      • International Navigator (China and Mexico)
      • Versioning
      • PubSelect
      • Graphics Management
      • Short-run digital book printing
    Financial Print
      • 175 manufacturing plants with 361 presses
      • Responsible for ~ 50% of United States Postal Service mail
      • Venue
      • EZStart ® XBRL
      • EZProxy™
      • Edgar HTML review solutions
      • ProFile composition system
      • Deal management
  • Product Portfolio (Cont’d) Premedia
      • Creative/Design
      • Photography
      • Page production and layout
      • Color management and matching
      • Facilities management
      • Workflow design and deployment
    Magazines
      • Consumer
      • Business-to-business
      • Trade
      • Special interest
      • City and regional publications
      • Associations and journals
      • Sunday magazines
    Directories
      • Electronic directories
      • High-quality, large-volume, customized variable print and electronic communications for business-to-consumer transactions such as billing statements and checks
      • Operational documents and marketing materials for local, long distance, Internet and wireless companies
    Print Fulfillment Services
      • Directories
      • Instruction Manuals
      • Brochures
      • Newsletters
      • Corporate Stationery Programs
    Solutions and Custom Point
      • Custom web-sites that drive web-to-print services for variably imaged documents
      • Digital document creation and electronic delivery
      • Digital Asset Management services
      • Integrated Print Solutions with CustomPoint
      • Document repurposing to automate the delivery of on-line documentation
      • e-mail direct marketing with e-Blast
      • CustomPoint customization services
    Catalogs
      • Consumer
      • Business-to-business
      • Multi-channel advertisers (e.g. web, direct mail catalog, retail)
    Response Marketing Services
      • Self and collated mailers
      • Envelope packages
      • Specialty products
      • Copywriting and design
      • Data driven customization
  • Our Locations
  • Global Locations MARKET CAPITALIZATION ($s in Thousands) Los Angeles Carson New Port Beach Temecula San Diego Palo Alto San Francisco Salt Lake City Denver Dallas Houston New Orleans Atlanta Washington DC Charlotte Richmond Baltimore Philadelphia Pittsburgh Cleveland Raleigh Chicago Milwaukee Minneapolis Portland Seattle Lancaster Miami Tampa Sydney Hobart Toronto Calgary Boston Tokyo Osaka-shi Manila Beijing Taipei Shanghai Chennai Colombo Seoul Dubai Buenos Aires Garin Sao Paulo Bogota Santiago Lima Zurich London Paris Frankfurt Leicester Huntington Bolton Warsaw Widnes Worthing Eastbourne Geneva Vienna Luxembourg Milan Montreal New York Moscow Trivandrum Columbus Singapore City Mumbai New Delhi Jakarta Kuala Lumpur Bangkok Hong Kong Perth Brisbane Adelaide Melbourne BPO locations Client service centers RRD manufacturing facilities
  • World-Wide Conferencing Facilities MARKET CAPITALIZATION ($s in Thousands) Domestic International New Orleans, LA New York City (Downtown), NY New York City (Midtown), NY Newport Beach, CA Palo Alto, CA Philadelphia, PA Pittsburgh, PA Portland, OR Raleigh, NC Richmond, VA San Diego, CA San Francisco, CA Seattle, WA Tampa, FL Washington, DC Aldrans, Austria Beijing, China Budaors, Hungary Buenos Aires, Argentina Calgary, Canada Chennai, India Dubai, United Arab Emirates Eindhoven, Netherlands Erembodegem, Belgium Frankfurt, Germany Hong Kong, China Komarom, Hungary Krakow, Poland Leudelange, Luxembourg London, England Mexico City, Mexico Milan, Italy Montreal, Canada Moscow, Russia Mumbai, India New Delhi, India Paris, France Rio de Janeiro, Brazil Santiago, Chile Sao Paulo, Brazil Seoul, Korea Shanghai, China Singapore Tokyo, Japan Toronto, Canada Warsaw, Poland Atlanta, GA Baltimore, MD Boston, MA Charlotte, NC Chicago, IL Cleveland, OH Columbus, OH Dallas, TX Denver, CO Houston, TX Lancaster, PA Los Angeles, CA (Downtown) Los Angeles, CA (Century City) Miami, FL Minneapolis, MN
  • Global Capital Markets
  • Global Capital Markets
    • Filings and documents for capital raising transactions
      • Mergers and acquisitions, initial public offerings, equity and debt offerings, and bankruptcies/reorganizations
    • Compliance requirements
      • Annual reports and form 10-K wraps, EDGAR ™ filings with SEC, proxy statements, and all SEC compliance filings
    • Solutions
      • Electronic delivery, notice and access, self-service filing, virtual data rooms, translations and XBRL
    Clients include corporations, securities law firms, private equity firms, and investment banks across the globe
  • Annual Reports Sun Microsystems Nike Progressive Colgate Palmolive Humana, Inc. Visa Inc. Macys Inc. CVS Caremark Pfizer UPS Marriott Limited Brands Whirlpool Southwest Airlines Coca-Cola Manpower Amazon Avon Xerox Unisys Fortune Brands Cisco Interpublic Group Mattel PPG Industries Pulte Homes Fifth Third Bancorp Navistar U.S. Steel Corp. Gannett Charles Schwab Lincoln Financial Group Leggett & Platt Citibank Bank of America Barnes & Noble ExxonMobil Verizon American Express Prudential Pepsico CapitalOne JP Morgan Chase Altria Dillard’s Amgen SunTrust McDonald’s Wellpoint Kimberly Clark Wal-Mart Universal Health Services, Inc. Duke Energy Alcoa ConEdison
  • Enhanced HTML for Annual Reports and Proxy Statements
  • Notice and Access Create a custom-branded website to host proxy documents without Issuer IT involvement
  • RR Donnelley XBRL Solution Suite Delivering options to meet your needs Full Service Self Service Integrated Solution Solution description The easiest way to comply with the XBRL mandate. All tagging is completed for you by our XBRL experts. You review. We validate and file. The efficient way to take XBRL in-house. Access the powerful Crossfire platform and tag your company's financials using the template we've created for you. Embedded solution for automatic integration of XBRL into GL system. BFN and DFN XBRL template creation EDGAR filing Tag guidance Single source project management General ledger integration Financial report consolidation Technical application support Unlimited Unlimited Unlimited XBRL consulting support Up to 4 hours Up to 10 hours Implementation and on-site training
  • NET.Filer Meeting accelerated filing requirements for forms 3, 4 and 5m forms 8-k, 6-k, 12b-25, correspondence and form D filings
  • Venue Virtual Data Rooms Venue, our propriety virtual data room, is an intuitive, feature-rich portal for effective document collaboration.
  • Venue: Where Businesses Connect and Collaborate Investor Relations Finance Legal Accounting Senior Management RR Donnelley Auditor Investment Bank Company A Law Firm
  • Global Investment Markets
  • Global Investment Markets
    • Financial printing and fulfillment
      • Investor communications
      • SEC compliance documents: annual and quarterly reports, proxy statements, EDGAR ™ filings, and ember kits
    • Solutions
      • Optimized communications platform, digital and on-demand print, fund fact sheets, fund repository, electronic delivery, shareholder reporting, XBRL and summary prospectus
    Clients include investment funds, healthcare companies, and variable annuities, primarily in the United States
  • RightContent ®
    • RightContent is the next generation in content sharing technology. It is an online, self-service composition tool which allows you to store and manage information in a central repository so compliance documents can be easily accessed, edited, rendered and tracked.
    • Over 700 prospectuses, SAIs and reports are in implementation today in RightContent
    RightContent: Content Management Experience Over 35 clients currently using our content management products Currently, there are approximately 750 prospectuses, 65 annual reports, and 1,700 fact sheets being produced by our clients, resulting in the creation of more than 137,000 PDFs by RR Donnelley These clients are managing over 1200 funds In 2008, RR Donnelley published close to 3 million pages on our system Over 14 years experience of providing content management services
  • RightContent: Features Content Management Collaboration and Workflow Publishing Services
    • Content editing and repurposing
    • Content libraries
    • Variable data
    • Full text search
    • Table management
    • Graphics management
    • Document construction
    • Project organization
    • Workflow automation
    • Commenting
    • Notifications
    • Reports
    • Tracking
    • Homepage alerts
    • Scheduling
    • Automated publishing
    • Blacklining
    • Print-ready PDF
    • Web-ready files
    • EDGAR files
      • ASCII
      • HTML
      • XBRL
    • Integrated services
  • RightProspectus® Document Repository Providing the right document and compliance solutions at the right time, every time Powered by Prospectus Central and featuring a state-of-the-art online platform, RightProspectus is the easiest-to-use pre-sale prospectus delivery and tracking system available.
  • RightProspectus - Benefits
  • RightProspectus - Offerings
  • RightProspectus Processing
  • Global Outsourcing
  • Global Outsourcing Legal/Transaction Processing Services
      • Document review
      • Claims processing
      • Litigation support
      • Large-scale data capture
      • Correspondence handling services
      • Credit card/exceptions processing
      • Sales support services
    Research & Analytics
      • Business information services
      • Financial analytics
      • Strategic market research
    Financial Management Services
      • Financial reporting
      • General accounting services
      • Industry-specific support services
      • Portfolio analysis
      • Real estate support services
      • Treasury management
    Creative Communications
      • Design studio services
      • Desktop publishing
      • Financial statement services
      • Typesetting/composition & publishing services
  • Global Outsourcing: Legal Services Offering Our legal services platform is designed to reduce both the cost and turnaround time of high volume legal processes. Our global footprint provides us with a large pool of talent to draw from and a 24/7 operating platform. We are also capable of scaling quickly and providing “burst” capacity during periods of peak demand.
      • Collection
      • Data Hosting
        • Litigation Review
        • Virtual Data Rooms
      • E-discovery
        • Culling & Analysis
        • Electronic Conversion
      • Paper Processing (Scanning, Coding and OCR)
      • Project Management
    Litigation Support and Hosting
      • Contract Databases
      • Contract Drafting
      • Contract Playbooks
      • Contract Review
        • Abstractions
        • Mark-ups
      • Records Management
        • Consulting
        • Remediation
    Contract Management Services
      • Compliance Reviews
      • Corporate Transactions
        • Due Diligence
        • Integration
      • Litigation Review
        • Deposition Summaries
        • Privilege
        • Relevance / Issue Coding
      • Translations
    Document Review Services
  • Global Outsourcing: Program Highlights (Legal Services)
      • Global delivery platform
        • Offices in major cities across the US, Asia, and Europe
        • Offshore operating facilities in India and the Philippines
        • Benefits of Global Scale including the ability to establish “local” relationships, the provision of staffing options across onsite and offsite locations, operational scalability and flexibility as well as robust Business Continuity
      • Scalable and diverse talent pool
        • More than 1,500 professionals of various skill sets (lawyers, paralegals, technical, document specialists, etc.)
        • Diverse background of professionals enabling unique staffing options
      • Comprehensive suite of services and technology
        • Robust service offering ranging from data hosting and processing to document drafting and review
        • Technology and application suite ranges from workflow automation to a variety of data processing and hosting tools
      • Blue-chip client base
        • Top global law firms and in-house legal departments of Fortune 500 companies
  • Global Outsourcing: Creating Value for Our Clients
      • Substantial Cost Savings
        • Average of 20% to 40% savings realized
        • Creative and aggressive cost models implemented to drive the most beneficial program as compared to current cost structure
        • More flexible and scalable operating platforms
      • Efficiency Gains
        • Refocus of our clients’ employees on higher value tasks
        • Leverage of RR Donnelley Best Practices and sector specific knowledge/practices
        • Resilient Operating Strategies including BCP
      • Increased Quality
        • Scalable and diverse pool of talent
        • Comprehensive and client specific training programs
        • Robust talent management program
    RR Donnelley’s solutions are customized to support the complete requirements of each client. Our teams are committed to and focused on ensuring that we deliver numerous opportunities for enhanced service support and cost efficiencies including but not limited to:
  • Global Real Estate Services MARKET CAPITALIZATION ($s in Thousands)
    • Professional support services for the commercial and residential real estate and financial industries
    • Loan-level detail on large portfolios
    • Services include:
      • Due diligence, underwriting & data validation
      • Property inspections & market analysis
      • Servicing surveillance
    • Technology:
      • Secure and scalable
      • Digital document storage and robust reporting
      • Web-enabled
    Clients include investment banks, mortgage bankers, originators and servicers, primarily in the United States.
  • Global Translation Services
  • Global Translation Services
    • Our services include: translation, editing, project management, multilingual desktop publishing. and terminology management
    • Dedicated and professional project management and customer relations teams in offices worldwide
    • Experienced with large-scale challenging projects on tight schedules
    • 24/7 coverage across our global service platform
    • Over 1,000 qualified and skilled in-country linguists providing high quality professional translations; experts in industry specific subject matter
    MARKET CAPITALIZATION ($s in Thousands)
  • Translation and Multilingual Communication Services MARKET CAPITALIZATION ($s in Thousands)
    • Access to over 1,000 pre-qualified and pre-screened in-country translators
    • Services include: translation, editing, multilingual desktop publishing, and terminology management
    • Languages include:
      • All western languages, Spanish for all markets, French for all markets, Portuguese for both markets, all Scandinavian languages
      • Russian, Greek, Polish, Hungarian, Latvian, Lithuanian, Slovakian
      • Bulgarian, Czech, Hebrew, Arabic and Persian  
      • Chinese for all markets including Indonesian, Tagalog, Thai, Japanese, Korean, and Hindi