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Are they watching…the SEE system

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Lifeguard-scanning, inhibitors and enhancement variables and a system that allows supervisory staff quantifiably evaluate a lifeguard’s supervision performance. ...

Lifeguard-scanning, inhibitors and enhancement variables and a system that allows supervisory staff quantifiably evaluate a lifeguard’s supervision performance.

Author: Michael Shane
(01-11)

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Are they watching…the SEE system Are they watching…the SEE system Presentation Transcript

    • Lifesaving Society Canada
    • The SEE System
  • The SEE System
    • The Process of Scanning and Recognition
  • The SEE System
  • The SEE System
  • The SEE System
  • The SEE System
  • The SEE System
  • The SEE System
    • Scanning and recognition
  • The SEE System
    • Scanning and Recognition
    • systematic process of observing/evaluating bathers
    • Focus on peoples behavior, swimming ability and activities
    • ability to identify those that require more attention
    • ability to cover designated “zone” within a specified time period… SCANNING WINDOW
    • ability to observe all areas within the zone..especially the bottom of the aquatic facility (exception may be waterfront settings)
      • observe through patterns of eye/head movement to cover the zone…circular, zigzag, back and forth, etc.
  • The SEE System
  • The SEE System
  • The SEE System
  • The SEE System
    • The Process of Scanning and Recognition
      • of course effective scanning relies on ability of the lifeguard to see the entire area within their designated zone
      • this requires some standard for visual acuity
        • Visual acuity of 20/20 corrected with at least one eye and minimum of 20/40 corrected in the poorer eye.
        • Corrective lenses of 20/20 corrected vision must be worn and be secure at all times.
        • Peripheral vision of 120 degrees with both eyes used together.
        • Sunglasses should be worn when lifeguarding or instructing outdoors.
        • Sunglasses should not be worn indoors or after dark
  • The SEE System
    • The Process of Scanning and Recognition
    • Scanning Standards
      • internationally there is no one recognized standard for scanning
      • in Australia… the 30:120 rule
      • in the United States… the 10:20 rule
      • in Canada … the 10:30 second window rule
  • The SEE System
    • The Process of Scanning and Recognition
    • 30:120 rule (surf)
      • in surf conditions lifeguards must scan their zone of coverage in 30 seconds and respond to persons in need within the 120 seconds.
  • The SEE System
    • The Process of Scanning and Recognition
    • 10:20 rule
      • in the US, lifeguards must scan their zone of coverage in 10 seconds and respond to persons in need within the next 20 seconds.
  • The SEE System
    • The Process of Scanning and Recognition
    • 10:30 second scanning window rule
      • in Canada, lifeguards must scan their zone of coverage in no faster than 10 seconds and no slower than 30 seconds (from one starting point and back to that point)
  • The SEE System
    • Scanning Evaluative Techniques
  • The SEE System
    • Scanning Evaluative Techniques
      • so what about staff training sessions…what can you do to enhance your lifeguards scanning abilities
        • Spot the colors
        • Timed spotting
        • Beat the Clock
        • Faces (see Appendix)
        • 20/20 is not enough (see Appendix)
        • Photographic Scan
  • The SEE System
    • Scanning Inhibitors and Enhancers
      • Spot the Colors
        • different color objects are placed on the pool bottom
        • lifeguards have a set amount of time to scan the pool area to identify the object and its location
  • The SEE System
    • Scanning Evaluative Techniques
      • Photographic Scan
        • setting a stage
        • photographic images across the zone
        • timed
        • spot the issues
        • lets try this out…look for issues in this timed scan…...
    • Lifesaving Society Canada
    • The SEE System
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    • Lifesaving Society Canada
    • The SEE System
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  • The SEE System
    • Scanning Evaluative Techniques
  • The SEE System
    • Scanning Evaluative Techniques
      • SEE (see Appendix)
        • S upervision/ E valuation and E nhancement
        • criteria established from existing standards used to evaluate candidates seeking NLS status
        • form created
        • numeric values …quantitative rather than qualitative
  • The SEE System
    • Scanning Evaluative Techniques
      • SEE
        • evaluation done over a period of time (5-10 minutes)
        • other components checked
        • signed
  • The SEE System
    • Scanning Evaluative Techniques
      • SEE
        • evaluated by SEE Evaluators
        • Secret shopper premise
        • frequency
          • daily
          • weekly
          • monthly
          • seasonal
  • The SEE System
    • Scanning Evaluative Techniques
      • SEE
        • two tier evaluation system
          • level 1 for overall evaluation of lifeguard team performance
          • level 2 for a single lifeguard only
          • allows you to focus evaluation on areas that have been reported as weak and then design training to address specific weaknesses found
  • The SEE System
    • Scanning Evaluative Techniques
      • lets look at these two forms (two level evaluation)
      • both SEE Forms
        • Data at top:
          • date
          • facility
          • time
        • Scores and Weighing or parameters
  • The SEE System
    • Scanning Evaluative Techniques
      • SEE Form- Level 1
        • Visitation Parameters
          • Admission Standard
          • Staff in Uniform
          • Communications with Public /Staff
          • Equipment Placement
          • Proper stationing of lifeguard
          • Proper bather/lifeguard ratio
          • Preventative lifeguarding
          • Rescue Ready
          • Scanning Standard
  • The SEE System
    • Scanning Evaluative Techniques
      • SEE Form - Level 1
        • Visitation Parameters
          • Admission Standard
    • 0- lifeguard not imposing admission standard
    • 3- some evidence applied admission standard
    • 5- signage present and evidence of application of policy
  • The SEE System
    • Scanning Evaluative Techniques
      • SEE Form - Level 1
        • Visitation Parameters
          • Staff in Uniform
    • 0- lifeguard not in designated uniform
    • 3- lifeguard in partial designated uniform, or missing components (whistle)
    • 5- lifeguard in designated uniform
  • The SEE System
    • Scanning Evaluative Techniques
      • SEE Form - Level 1
        • Visitation Parameters
          • Communications with Public /Staff
    • 0- no verbal communication with the public
    • 3- very limited verbal communication with the public
    • 5- frequent verbal communication with the public
  • The SEE System
    • Scanning Evaluative Techniques
      • SEE Form - Level 1
        • Visitation Parameters
          • Equipment Placement
    • 0- rescue equipment not present
    • 3- some equipment present or not in suitable location
    • 5- all required safety/lesson equipment in place
  • The SEE System
    • Scanning Evaluative Techniques
      • SEE Form - Level 1
        • Visitation Parameters
          • Proper stationing of lifeguard
    • 0- lifeguard not at designated stations
        • 3- some lifeguard in designated locations or lifeguard relocating to secondary stations
    • 5- all lifeguard in designated stations
  • The SEE System
    • Scanning Evaluative Techniques
      • SEE Form - Level 1
        • Visitation Parameters
          • Proper bather/lifeguard ratio
    • 0- illegal bather/lifeguard ratios
        • 3- ratios correct but specialized equipment not supervised (ropes, mats, slides)
    • 5- correct bather/lifeguard-Instructor ratios
  • The SEE System
    • Scanning Evaluative Techniques
      • SEE Form - Level 1
        • Visitation Parameters
          • Preventative lifeguarding
    • 0- no communication from lifeguard to correct bather dangerous activity
    • 3- strategies in place but not applied by lifeguard
      • 5- good communication and prevention strategies in place and used by lifeguard
  • The SEE System
    • Scanning Evaluative Techniques
      • SEE Form - Level 1
        • Visitation Parameters
          • Rescue Ready
        • 0- inappropriate behaviour-leg over tower, no rescue equipment, not watching water
        • 3- turns away from water, wrapped in towel,
    • 5- consistently watches zone, looks for problems, issues
  • The SEE System
    • Scanning Evaluative Techniques
      • SEE Form - Level 1
        • Visitation Parameters
          • Scanning Standard
    • 0- standard not met
    • 3- standard met more than 50 % of the time but less than 100%
    • 5- standard met 100 % of the time
  • The SEE System
    • Scanning Evaluative Techniques
      • SEE Form- Level 2
        • Visitation Parameters
          • Head movement
          • Coverage of zone
          • scanning pattern
          • scanning window
  • The SEE System
    • Scanning Evaluative Techniques
      • SEE Form Level 2
        • Visitation Parameters
          • Head movement
        • 0- no head movement, staring
        • 3- limited movement, pausing occasionally
    • 5- good movement, rarely pausing
  • The SEE System
    • Scanning Evaluative Techniques
      • SEE Form Level 2
        • Visitation Parameters
          • Coverage of Zone
        • 0- fails to cover entire area of designated zone
        • 3- covers most of zone
    • 5- covers entire area of zone
  • The SEE System
    • Scanning Evaluative Techniques
      • SEE Form Level 2
        • Visitation Parameters
          • Scanning Pattern Consistent
        • 0- irregular pattern, areas not viewed
        • 3- follows pattern some of the time
    • 5- consistent pattern, good coverage
  • The SEE System
    • Scanning Evaluative Techniques
      • SEE Form Level 2
        • Visitation Parameters
          • Scanning Window
    • 0- standard not met
    • 3- standard met more than 50 % of the time but less than 100%
    • 5- standard met 100 % of the time
  • The SEE System
    • Wrap Up
      • Thanks
    • Lifesaving Society Canada
    • The SEE System