Improving care, tackling isolation    and reducing costs? Can newtechnology live up to its promise?                       ...
Welcome             Baroness Sally Greengross                                        Chief Executive                      ...
The New Dynamics of Ageing             Research Programme                                          Alan Walker            ...
THE NEW DYNAMICS OF AGEING RESEARCH            PROGRAMME              2005-13           ALAN WALKER  DIRECTOR OF THE NDA P...
THE NEW DYNAMICS OF AGEING RESEARCH            PROGRAMME   The NDA is a multidisciplinary research   collaboration to both...
THE NEW DYNAMICS OF AGEING RESEARCH            PROGRAMME  PROGRAMME OBJECTIVES   Generate new knowledge: life course infl...
THE NEW DYNAMICS OF AGEING          RESEARCH PROGRAMMEwww.newdynamics.group.shef.ac.uk
Is technology for older people cost effective? Do we know and does it                           matter?                   ...
Is technology for older people cost-                     effective?              Do we know and does it matter?           ...
Cost-effectiveness                                              Cost                                           Health gain...
Technology for Older People• Assistive Technology• Information and Communication  Technology• Smart homes• Telecare• Teler...
Ageing and Technology                               Blaschke et al, Br J Social Work 2009• Assistive Technology      • Beh...
Smart home technology                               Martin et al Cochrane review 2009• „dearth of well-designed studies‟• ...
Telecare                               Barlow et al J Telemed Telecare 2007      • „insufficient rigorous evidence about t...
Telerehabilitation                               Kairy et al Disability and Rehabilitation 2009• „some preliminary evidenc...
Telehealth                               Canadian Agency for Drugs and Technology                               in Health ...
Does it matter?• Ageing population & increasing prevalence  of long-term conditions• Increased emphasis on self-care but  ...
Ageing population25.00%20.00%15.00%                                       1970                                            ...
„support ratio = working age population divided bypensionable age population  • 2002 – 3.35  • 2011 - 3.10  • 2021 - 3.09 ...
Long-term conditions                                                                         Heart Failure• Over 15 millio...
NICE (National Institute for Health                               and Clinical Excellence)• Cost per QALY (Quality-adjuste...
Telecare• „insufficient rigorous evidence about the effects  of alert systems such as fall detectors and  community alarms...
Telehealth• Most studies found that  telehealth was cost  saving from the  healthcare system  perspective• BUT studies of ...
Some factors• Traditions of health vs social care• Government policy and investment• Scale of investment required vs  unce...
Is technology for older                               people cost-effective?• Do we know?• Does it matter?01/06/2012 © The...
What impact does telehealth have        on long-term conditions                  management?                              ...
The role of ICTs in ageing well                              Leela Damodaran              Professor of Participative Desig...
ILC-UK, NDA and the Actuarial Profession debate “Improving care, tackling isolation and reducing costs? Can new technology...
NDA Project gestation2005              NDA First Call for proposals: (only 2 projects were funded in the firstround of    ...
Contents• Defining features of the NDA programme• Overview of NDA technology projects     - Components in common     - Out...
Defining Features of the NDA•   Recognition that complex multi-faceted issues of ageing    demand a multi disciplinary app...
NDA Technology Projects1.   Mappmal, hospitalfoodie: Multidisciplinary Approaches to a Prototype for Prevention of Malnutr...
Components in Common• End user engagement• Collaborative exploration of issues and   potential solutions• Co-design of pro...
Outputs/Outcomes of Investments•   Prototypes e.g.     –   Hospitalfoodie – a food and nutrition management system     –  ...
Benefits from the Investment              •   Individuals:                   – More autonomy/independence                 ...
Policy Implications•   Application of technology needs to meet the expressed    needs of older people.•   Ensuring older p...
So, can new technology live up to          its promise?Yes............    the NDA research evidenceshows      that it has ...
Forward Strategies to Exploit NDA            Research  • Promote awareness of    needs  • Whose responsibility?           ...
Meeting Needs of Older People    Needs include:    • Informed decision making and control    • Affordability (actual or pe...
Whose Responsibility?  Individual   Private sector?   citizens?Government     Agencies/Third(central and      sector?   lo...
How do we Move ForwardTodays debate:• Develop a compelling vision of Ageing Well;• A widely shared vision;• Robust and wel...
Strategic Alliances and•                 Partnerships     Policy makers•    BBC•    Business sector•    Third Sector•    E...
The Big Choice:Strategy planning and preparation               or     Crisis-driven decisions?                            ...
We have the technology, the research know-how, the expertise – and the precedent of bringing  together relevant parties to...
Ready to go...                 64
Thank You           for listening!              AcknowledgementsFunding from the ESRC‟s New Dynamics of Ageing Programme  ...
Can technology improve care?                                    David Sinclair   Assistant Director, Policy and Communicat...
Can technology improve care? David Sinclair, International Longevity Centre - UK  The International Longevity Centre-UK is...
The role for new technologies    134 years ago– first two way     phone call made    In 2000 – ½ world had never     own...
Google knows! Location Based ServicesThe International Longevity Centre-UK is an independent, non-partisan think-tank   de...
My Society/Fixmystreet.comThe International Longevity Centre-UK is an independent, non-partisan think-tank   dedicated to ...
Tripadvisor for Care HomesThe International Longevity Centre-UK is an independent, non-partisan think-tank   dedicated to ...
Ocado for careThe International Longevity Centre-UK is an independent, non-partisan think-tank   dedicated to addressing i...
Technology to facilitate active ageing Volunteering Gradual Retirement   (slithers of time) Opportunities for fun Oppo...
Web facilitating access to Information andAdvice• More confident consumers of care with raising  expectations rather than ...
Challenge 1: Usability The International Longevity Centre-UK is an independent, non-partisan think-tank    dedicated to ad...
UsabilityThe International Longevity Centre-UK is an independent, non-partisan think-tank   dedicated to addressing issues...
Challenge 2: Motivating and inspiring the older  population“But how much smaller do we want a phone?”Some/many do want new...
Challenge 3: Can’t continue to ignore theethical issuesMoral and ethical debates – cant afford to ignore themMust help old...
Challenge 4: Technology wont tackle thefundamental problemsThe first rule of any technology used in a business is  that au...
Challenge 5: Digital Exclusion                                                                                 Quarter 4: ...
Challenge 6: No culture of private purchase ofhealth/care technologies Personalisation? Access to   information and   ad...
Policy implicationsUsability: Perhaps we need a legislative approach?Or would this constrain innovation?Inspiring and enga...
Complacency about technology: Technology is atool. But not a magic bullet.Digital Exclusion: Do we need compulsion? Can we...
Contact                                                                      David Sinclair                               ...
Panel Debate and Q&A• Is technology a red herring. Will it really save money and  improve costs?• Why has healthcare techn...
Improving care, tackling isolation    and reducing costs? Can newtechnology live up to its promise?                       ...
ILC-UK, New Dynamics of Ageing and the Actuarial Profession debate: Improving care, tackling isolation and reducing costs?...
ILC-UK, New Dynamics of Ageing and the Actuarial Profession debate: Improving care, tackling isolation and reducing costs?...
ILC-UK, New Dynamics of Ageing and the Actuarial Profession debate: Improving care, tackling isolation and reducing costs?...
ILC-UK, New Dynamics of Ageing and the Actuarial Profession debate: Improving care, tackling isolation and reducing costs?...
ILC-UK, New Dynamics of Ageing and the Actuarial Profession debate: Improving care, tackling isolation and reducing costs?...
ILC-UK, New Dynamics of Ageing and the Actuarial Profession debate: Improving care, tackling isolation and reducing costs?...
ILC-UK, New Dynamics of Ageing and the Actuarial Profession debate: Improving care, tackling isolation and reducing costs?...
ILC-UK, New Dynamics of Ageing and the Actuarial Profession debate: Improving care, tackling isolation and reducing costs?...
ILC-UK, New Dynamics of Ageing and the Actuarial Profession debate: Improving care, tackling isolation and reducing costs?...
ILC-UK, New Dynamics of Ageing and the Actuarial Profession debate: Improving care, tackling isolation and reducing costs?...
ILC-UK, New Dynamics of Ageing and the Actuarial Profession debate: Improving care, tackling isolation and reducing costs?...
ILC-UK, New Dynamics of Ageing and the Actuarial Profession debate: Improving care, tackling isolation and reducing costs?...
ILC-UK, New Dynamics of Ageing and the Actuarial Profession debate: Improving care, tackling isolation and reducing costs?...
ILC-UK, New Dynamics of Ageing and the Actuarial Profession debate: Improving care, tackling isolation and reducing costs?...
ILC-UK, New Dynamics of Ageing and the Actuarial Profession debate: Improving care, tackling isolation and reducing costs?...
ILC-UK, New Dynamics of Ageing and the Actuarial Profession debate: Improving care, tackling isolation and reducing costs?...
ILC-UK, New Dynamics of Ageing and the Actuarial Profession debate: Improving care, tackling isolation and reducing costs?...
ILC-UK, New Dynamics of Ageing and the Actuarial Profession debate: Improving care, tackling isolation and reducing costs?...
ILC-UK, New Dynamics of Ageing and the Actuarial Profession debate: Improving care, tackling isolation and reducing costs?...
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ILC-UK, New Dynamics of Ageing and the Actuarial Profession debate: Improving care, tackling isolation and reducing costs? Can new technology live up to its promise?

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Telecare and telemedicine can improve health outcomes and save money, argued the Prime Minister late last year. The Whole System Demonstrator (WSD) programme was set up by the Department of Health to attempt to, amongst other things, explore the evidence base as to the effectiveness and cost-effectiveness of these technologies.

The findings were striking. “If delivered properly, telehealth can substantially reduce mortality, reduce the need for admissions to hospital, lower the number of bed days spent in hospital and reduce the time spent in A&E” argued the DH.

The randomised control trial of over 6,000 patients found that if delivered properly, telehealth can deliver:

45% reduction in mortality rates
20% reduction in emergency admissions
15% reduction in A&E visits
14% reduction in elective admissions
14% reduction in bed days
8% reduction in tariff costs

Yet whilst claims about the potential of technology have been made for many years, embedding such technologies into people’s homes and lives has proved difficult.

The usability and accessibility of new technologies, the digital divide, a lack of funding for prevention, and a lack of trust and knowledge among healthcare professionals are among the many reasons why new technologies have sometimes failed to meet their potential.

At this event, Leela Damodaran, discussed how research into new technologies can help us age well and provide an overview of NDA research findings. She also highlight how we can most effectively deliver new technology.

Speakers presented the current evidence base in relation to the cost effectiveness of healthcare technologies.

ILC-UK presented findings of new work, supported by Nominet Trust, which will explore whether we can nudge people online.

As well as the debate, there were a number of Technology Showcases: Mappmal: hospitalfoodie; SomnIA; Design for Ageing Well; TACT3; Envision to envisage; Making the Kitchen Easier; NANA; Keeping Older People Connected; Safety on Stairs

Agenda from the event

15.00 – 16.30
Technology Showcases
16.30 – 16.35
Baroness Sally Greengross – Chief Executive, International Longevity Centre – UK
16.35 – 16.40
Alan Walker - Professor of Social Policy and Social Gerontology, Director of the New Dynamics
16.40 – 17.00
Mark Hawley – Professor of Health Service Research, University of Sheffield
17.00 – 17.10
Dr Nick Goodwin – Senior Fellow, Health Policy, The King’s Fund
17.10 – 17.25
Leela Damodaran – Professor of Participative Design and Change Management, Loughborough University
17.25 – 17.35
David Sinclair – Assistant Director, Research and Strategy, International Longevity Centre – UK
17.35 – 18.25
Discussion and Debate
18.25 – 18.30
Close - Baroness Sally Greengross – Chief Executive, International Longevity Centre – UK
18:30
Refreshments/Networki

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  • ANOTHER CONSEQUENCE – ISSUE FOR SOCIETYAnother consequence of the growing older population is the growing number of people with long-term conditions, such as heart failure, COPD etc. (STATISTICS) So this is a huge issue for society - the government, for the NHS and for local councils, and as the older population grows, this issue will only become more acute
  • 2006 -Innovation of Preparatory Networks by ESRC.2006 -Our bid for funding for a “prepnet” succeeded.Nov 2006 – Oct 2007 12 month network “Adapting support to sustain autonomy: understanding the implications of changing capabilities for older ICT users” – todevelop a proposal for a collaborative research project (CRP)
  • ILC-UK, New Dynamics of Ageing and the Actuarial Profession debate: Improving care, tackling isolation and reducing costs? Can new technology live up to its promise?

    1. 1. Improving care, tackling isolation and reducing costs? Can newtechnology live up to its promise? 16 May 2012 This event is kindly supported by the New Dynamics of Ageing #tech4care
    2. 2. Welcome Baroness Sally Greengross Chief Executive ILC-UKThis event is kindly supported by the New Dynamics of Ageing #tech4care
    3. 3. The New Dynamics of Ageing Research Programme Alan Walker DirectorThe New Dynamics of Ageing Research Programme This event is kindly supported by the New Dynamics of Ageing #tech4care
    4. 4. THE NEW DYNAMICS OF AGEING RESEARCH PROGRAMME 2005-13 ALAN WALKER DIRECTOR OF THE NDA PROGRAMME
    5. 5. THE NEW DYNAMICS OF AGEING RESEARCH PROGRAMME The NDA is a multidisciplinary research collaboration to both investigate the new dynamics of ageing and the various influences shaping them; and to show how their consequences can be managed to achieve the maximum benefits for older people and society  ESRC, EPSRC, BBSRC, MRC, AHRC  Budget = £22 million  2005 – 2013  35 projects, 136 senior researchers, 29 post docs, 22 PhDs, 128 others
    6. 6. THE NEW DYNAMICS OF AGEING RESEARCH PROGRAMME PROGRAMME OBJECTIVES  Generate new knowledge: life course influences, changes and increasing diversity in meaning and experience of ageing  To encourage and support the development of new multi- and interdisciplinary perspectives on ageing  To encourage comparative research and provide new opportunities for UK science to link with other countries  To support a new generation of multidisciplinary researchers  To provide a sound evidence base for policy, practice and product development so that research contributes to well-being and quality of life
    7. 7. THE NEW DYNAMICS OF AGEING RESEARCH PROGRAMMEwww.newdynamics.group.shef.ac.uk
    8. 8. Is technology for older people cost effective? Do we know and does it matter? Mark Hawley Professor of Health Services Research University of Sheffield This event is kindly supported by the New Dynamics of Ageing #tech4care
    9. 9. Is technology for older people cost- effective? Do we know and does it matter? Mark Hawley University of Sheffield01/06/2012 © The University of Sheffield
    10. 10. Cost-effectiveness Cost Health gain01/06/2012 © The University of Sheffield
    11. 11. Technology for Older People• Assistive Technology• Information and Communication Technology• Smart homes• Telecare• Telerehabilitation• Telehealth01/06/2012 © The University of Sheffield
    12. 12. Ageing and Technology Blaschke et al, Br J Social Work 2009• Assistive Technology • Behaviour monitoring, telehealth, smart homes • „no clear evidence at present that any one technology will be both efficient and cost-effective‟• ICTs • Email, internet, chat rooms, on-line support, videoconferencing • „ little evidence to date to address the cost-benefit analysis in this area‟01/06/2012 © The University of Sheffield
    13. 13. Smart home technology Martin et al Cochrane review 2009• „dearth of well-designed studies‟• „does not provide significant evidence‟01/06/2012 © The University of Sheffield
    14. 14. Telecare Barlow et al J Telemed Telecare 2007 • „insufficient rigorous evidence about the effects of alert systems such as fall detectors and community alarms on either individual or system outcomes‟01/06/2012 © The University of Sheffield
    15. 15. Telerehabilitation Kairy et al Disability and Rehabilitation 2009• „some preliminary evidence of potential cost savings for the healthcare facility‟01/06/2012 © The University of Sheffield
    16. 16. Telehealth Canadian Agency for Drugs and Technology in Health 2008• Most studies found that telehealth was cost saving from the healthcare system perspective• Studies of poor quality therefore evidence not strong01/06/2012 © The University of Sheffield
    17. 17. Does it matter?• Ageing population & increasing prevalence of long-term conditions• Increased emphasis on self-care but reduction in family care• Static or reducing public sector budgets 01/06/2012 © The University of Sheffield
    18. 18. Ageing population25.00%20.00%15.00% 1970 200010.00% 2050 2050 5.00% 2000 0.00% 1970 65+ years 80+ years
    19. 19. „support ratio = working age population divided bypensionable age population • 2002 – 3.35 • 2011 - 3.10 • 2021 - 3.09 • 2031 - 2.53 • 2050s - < 2.2 in the 2050s
    20. 20. Long-term conditions Heart Failure• Over 15 million people in Chronic England have a Long-Term Obstructive Condition (LTC) Pulmonary Disease• The treatment and care of Diabetes those with LTCs accounts for around 70% of total Stroke health and social care spend Chronic Pain etc.....Department of Health: Raising the Profile of Long Term Conditions CareA Compendium of Information
    21. 21. NICE (National Institute for Health and Clinical Excellence)• Cost per QALY (Quality-adjusted life year) £20,000 - £30,00001/06/2012 © The University of Sheffield
    22. 22. Telecare• „insufficient rigorous evidence about the effects of alert systems such as fall detectors and community alarms on either individual or system outcomes‟ 1.6 million people in UK with telecare01/06/2012 © The University of Sheffield
    23. 23. Telehealth• Most studies found that telehealth was cost saving from the healthcare system perspective• BUT studies of poor quality therefore evidence not strong 5000 current telehealth users in England 01/06/2012 © The University of Sheffield
    24. 24. Some factors• Traditions of health vs social care• Government policy and investment• Scale of investment required vs uncertainty of cost savings• Lack of proven service and business models for large-scale deployment• Staff and user acceptance http://malt.group.shef.ac.uk/01/06/2012 © The University of Sheffield
    25. 25. Is technology for older people cost-effective?• Do we know?• Does it matter?01/06/2012 © The University of Sheffield
    26. 26. What impact does telehealth have on long-term conditions management? Dr Nick Goodwin Senior Fellow, Health Policy The King‟s Fund This event is kindly supported by the New Dynamics of Ageing #tech4care
    27. 27. The role of ICTs in ageing well Leela Damodaran Professor of Participative Design and Change Management Loughborough UniversityThis event is kindly supported by the New Dynamics of Ageing #tech4care
    28. 28. ILC-UK, NDA and the Actuarial Profession debate “Improving care, tackling isolation and reducing costs? Can new technology live up to its promise?” Staple Inn Hall, High Holborn, London. 16th May 2012. The role of ICTs in ageing well Can new technology live up to its promise? Leela Damodaran and Wendy Olphert Department of Information Science, Loughborough University
    29. 29. NDA Project gestation2005 NDA First Call for proposals: (only 2 projects were funded in the firstround of NDA ).Nov 2007 Submission of outline bids for Collaborative Research Projects (CRP)Dec 2007 Invitation to submit a full proposals for CRPMar 2008 Submission of full proposals for a CRPOct 2008 Funding awarded for CRPsJan 2009 CRP project work began!Feb/Mar 2012 Pulling it all together.....Apr/June 2012 Dissemination and ExploitationApr 1st 2012 - ImpactMar 31st 2013 48
    30. 30. Contents• Defining features of the NDA programme• Overview of NDA technology projects - Components in common - Outputs/outcomes of investments in technology projects - Policy implications• Forward strategies to promote implementation of NDA outcomes and recommendations.. 49
    31. 31. Defining Features of the NDA• Recognition that complex multi-faceted issues of ageing demand a multi disciplinary approach.• Innovation of the preparatory network grant - (adopted in the form of a catalyst grant on LLWB programme).• Central role of older people as research participants.• Research user engagement from early stages in the research process.• Policy formulation as an integral component of the project work. 50
    32. 32. NDA Technology Projects1. Mappmal, hospitalfoodie: Multidisciplinary Approaches to a Prototype for Prevention of Malnutrition in Older People: Products, Places, People and Procedures.2. SomnIA: Optimising Quality of Sleep Among Older People3. Design for Ageing Well: Improving the Quality of Life for the Ageing Population Using a Technology Enabled Garment System4. TACT3 – Tackling Ageing Continence through Theory, Tools and Technology5. Envision – envision to envision: Innovation in Envisioning Dynamic Biomechanical Data to Inform Healthcare and Design Practice6. Making the Kitchen Easier: Transitions in Kitchen Living7. NANA: Novel Assessment of Nutrition and Ageing8. Sus-IT: Sustaining IT Use by Older People to Promote Autonomy and Independence9. Safety on Stair: Biomechanical and Sensory Constraints of Step and Stair Negotiation in Old Age 51
    33. 33. Components in Common• End user engagement• Collaborative exploration of issues and potential solutions• Co-design of prototypes and demonstrators• Early engagement of users of research• Motivating/facilitating adoption of solutions through demonstrators and prototypes• Sharing emerging findings with policy-makers 52
    34. 34. Outputs/Outcomes of Investments• Prototypes e.g. – Hospitalfoodie – a food and nutrition management system – Musical pillow and background lighting unit to promote quality of sleep – Wearable technologies in activewear to encourage healthy exercise and social engagement• Demonstrators e.g. – Adaptivity framework – identifying appropriate accessibility options for computer users – Software tool to support envisioning of biomechanical/movement data• Training aids e.g. – An on-line resource where the voices, experiences and actions of older people enhance existing guidance on kitchen design across the life course – Tailor made exercise training – to enhance the competence and confidence of older people to mitigate both the reality and fear of falls.• Design tools and toolkits e.g. – Measurement toolkit for capture of data on nutrition, cognition, physical and mental health. – Inclusive design guide to publicly accessible toilets – Design concept catalogue• Engaged research users (including older people, service providers, designers, developers etc.)• Policy recommendations 53
    35. 35. Benefits from the Investment • Individuals: – More autonomy/independence – Better health, safety and wellbeing – Improved quality of life • Providers and developers of services and equipment: – Better match to needs of older people £7 million – Greater uptake of technology research – Fewer „failures‟investment • Society: – Improved social inclusion – Economic benefits – Sustainability 54
    36. 36. Policy Implications• Application of technology needs to meet the expressed needs of older people.• Ensuring older people stay engaged in design and planning.• Encouraging attention to research findings and their implications.• Eliciting solutions from business, government and third sector.• Changing hearts and minds of many stakeholders.• Promoting investment. 55
    37. 37. So, can new technology live up to its promise?Yes............ the NDA research evidenceshows that it has the potential to do so but...... only as part of an integrated sociotechnical strategy 56
    38. 38. Forward Strategies to Exploit NDA Research • Promote awareness of needs • Whose responsibility? 57
    39. 39. Meeting Needs of Older People Needs include: • Informed decision making and control • Affordability (actual or perceived) • Social inclusion • Addressing concerns about - privacy - security of data - stigmatization (being seen to need support - relates to appearance of devices) • Adequate support in the community • ICT skills/confidence and access (Damodaran & Olphert 2010)
    40. 40. Whose Responsibility? Individual Private sector? citizens?Government Agencies/Third(central and sector? local)? 59
    41. 41. How do we Move ForwardTodays debate:• Develop a compelling vision of Ageing Well;• A widely shared vision;• Robust and well-found policies (to support and promote implementation of the vision);• Strategic alliances, partnerships and collaborations• Leadership! 60
    42. 42. Strategic Alliances and• Partnerships Policy makers• BBC• Business sector• Third Sector• Education and Healthcare• Professional bodies – all have an important part to play in achieving a „joined-up‟ strategy for Ageing Well 61
    43. 43. The Big Choice:Strategy planning and preparation or Crisis-driven decisions? 62
    44. 44. We have the technology, the research know-how, the expertise – and the precedent of bringing together relevant parties to achieve societal change e.g. the Digital Switchover support for older people – lets get off the starting blocks 63
    45. 45. Ready to go... 64
    46. 46. Thank You for listening! AcknowledgementsFunding from the ESRC‟s New Dynamics of Ageing Programme (Grant Number RES-353-25-0008) 65
    47. 47. Can technology improve care? David Sinclair Assistant Director, Policy and Communications ILC-UKThis event is kindly supported by the New Dynamics of Ageing #tech4care
    48. 48. Can technology improve care? David Sinclair, International Longevity Centre - UK The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
    49. 49. The role for new technologies 134 years ago– first two way phone call made In 2000 – ½ world had never owned a phone By 2007 ½ the world had a mobile phone It took 75 years for telephones to reach 50 million users It took 4 years for the internet to reach 50 million The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
    50. 50. Google knows! Location Based ServicesThe International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
    51. 51. My Society/Fixmystreet.comThe International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
    52. 52. Tripadvisor for Care HomesThe International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
    53. 53. Ocado for careThe International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
    54. 54. Technology to facilitate active ageing Volunteering Gradual Retirement (slithers of time) Opportunities for fun Opportunities to participate in society http://www.flickr.com/photos/richardstubbs/593367 9919/sizes/m/in/photostream/The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
    55. 55. Web facilitating access to Information andAdvice• More confident consumers of care with raising expectations rather than patients• More tests available online/instant response (telehealth/care/monitoring)• Greater access to information about conditions (accuracy?)• Expectations to become more focused on “fix it”, prevent it, cure it?• Growth in health tourism. What about care tourism? (Travelodge/recuperation in Spain)The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
    56. 56. Challenge 1: Usability The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
    57. 57. UsabilityThe International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
    58. 58. Challenge 2: Motivating and inspiring the older population“But how much smaller do we want a phone?”Some/many do want new technology but: “I don‟t want to live in a smart- home – I‟d rather be dead” http://www.flickr.com/photos/un_photo/5 832685007/sizes/z/in/photostream/ The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
    59. 59. Challenge 3: Can’t continue to ignore theethical issuesMoral and ethical debates – cant afford to ignore themMust help older people choose technology when it is right for them (tagging/urine tests)PrivacyThe International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
    60. 60. Challenge 4: Technology wont tackle thefundamental problemsThe first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency. Bill Gates(Let‟s get the basics right first!)The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
    61. 61. Challenge 5: Digital Exclusion Quarter 4: 2011: Q 4 2011: 8.2 8.2 million never million n used the internet Proportion of age cohorts ever having used the internet (Source: ONS)The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
    62. 62. Challenge 6: No culture of private purchase ofhealth/care technologies Personalisation? Access to information and advice? But Health Apps are biggest growth area http://www.flickr.com/photos/thousandshipz/4679235/sizes/m/in/phot ostream/ for Iphone.The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
    63. 63. Policy implicationsUsability: Perhaps we need a legislative approach?Or would this constrain innovation?Inspiring and engaging the older consumer: Howcan we tackle “its not for me”Addressing ethics: Need to be more up front withconsumers about the use of technologyThe International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
    64. 64. Complacency about technology: Technology is atool. But not a magic bullet.Digital Exclusion: Do we need compulsion? Can wenudge?Creating a culture of private purchase: Needhealthcare technology on the BBC breakfast sofa.The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
    65. 65. Contact David Sinclair Head of Policy and Research International Longevity Centre – UK davidsinclair@ilcuk.org.uk Twitter.com/ilcuk Twitter.com/sinclairdaThe International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
    66. 66. Panel Debate and Q&A• Is technology a red herring. Will it really save money and improve costs?• Why has healthcare technology not reached the consumer at the same speed as other consumer technologies?• What can we learn from the NDA and other research presented today to improve access to technology?• How can we create a market for new products and convince people to buy them?• Will personalisation drive greater demand for new products and new technology?• How can we deal with some older people’s hesitation to use technology (and should we?)
    67. 67. Improving care, tackling isolation and reducing costs? Can newtechnology live up to its promise? 16 May 2012 This event is kindly supported by the New Dynamics of Ageing #tech4care
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