Tom Loosemore - Government Digital Service (UK) - NEO2012 IKT-Norge

567 views

Published on

Storbritannias kontor for digitale innbyggertjenester: Tom Loosemore 2012-04-16 på IKT-Norges konferanse NEO2012 i Oslo

Published in: Business, Technology
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
567
On SlideShare
0
From Embeds
0
Number of Embeds
48
Actions
Shares
0
Downloads
5
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Tom Loosemore - Government Digital Service (UK) - NEO2012 IKT-Norge

  1. 1. Tom Loosemore
  2. 2. Digital was once magic. It is now mainstream.
  3. 3. Create GDSPublishingTransactionsWholesale, not just retail
  4. 4. Create GDSPublishingTransactionsWholesale, not just retail
  5. 5. Create GDSPublishingTransactionsWholesale, not just retail
  6. 6. In 2004 the UKgovernment webwent from alooselycoordinatedcollection ofwebsites...
  7. 7. Directgov BusinessLink to something a Direct.gov.uk Businesslink.gov.uk bit simpler...
  8. 8. A tremendousachievement, Directgov BusinessLink which brought Direct.gov.uk Businesslink.gov.uk enormousbenefits, but it’s time tomove on again
  9. 9. The web is now mainstreamUsers expect high quality serviceexperiencesAnd businesses know how todeliver them
  10. 10. Small teams of world-classdevelopers, designers andmanagersTight control of experience designIterative, agile, user-focusedproduct development
  11. 11. Were building GOV.UK the wayGoogle build Google and Amazonbuild Amazon
  12. 12. We’re doing less
  13. 13. We’re focused on tasks - gettingto the ‘quick do’
  14. 14. We’re optimising for the commoncase but not ignoring the edge case
  15. 15. We’re acknowledging that peoplestart with search
  16. 16. We’re acknowledging that peoplestart with search
  17. 17. We’re acknowledging that peoplestart with search
  18. 18. We’re acknowledging that peoplestart with search
  19. 19. We’re acknowledging that peoplestart with search
  20. 20. We’re designing with smartphones in mind
  21. 21. We’re designing with smartphones in mind
  22. 22. directgov businesslink directgov businesslink We’re goingfrom this...
  23. 23. GOV.UK Mainstream Users Needs ...to a singledomain Specialist Users Needs
  24. 24. GOV.UK previously Mainstreamcovered by Users Directgov Needs Business Link Specialist Users Needs
  25. 25. GOV.UK beta: gov.uk
  26. 26. GOV.UK previously Mainstreamcovered by Users Directgov Needs Business Link ‘whitehall’ Specialistspecialist Users Needs technical
  27. 27. INSIDE GOVERNMENT beta: gov.uk/government
  28. 28. GOV.UK Mainstream Users With a Needs consistentdesign Specialistapproach Users Needs
  29. 29. GOV.UK Mainstream Users Needs With properlymanaged Specialistsearch Users Needs
  30. 30. GOV.UK Mainstream Users Needs And a singletechnology Specialistplatform Users Needs
  31. 31. GOV.UK
  32. 32. Simpler, Clearer, Fasterservices for UsersSavings and Innovationfor Government
  33. 33. Create GDSPublishingTransactionsWholesale, not just retail
  34. 34. GOV.UK Design Principles gov.uk/designprinciples
  35. 35. GOV.UK Design Principles: gov.uk/designprinciples
  36. 36. GDS blog: digital.cabinetoffice.gov.uk
  37. 37. Thank You Web: digital.cabinetoffice.gov.uk Twitter: @govuk Email: tom.loosemore@digital.cabinet-office.gov.uk

×