10 Career Crushers That Threaten Every Business Analyst
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10 Career Crushers That Threaten Every Business Analyst

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Tony Higgins' talk from the 13th of March on 10 Career Crushers That Threaten Every Business Analyst.

Tony Higgins' talk from the 13th of March on 10 Career Crushers That Threaten Every Business Analyst.

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10 Career Crushers That Threaten Every Business Analyst 10 Career Crushers That Threaten Every Business Analyst Presentation Transcript

  • 10 Career Crushers That Threaten Every Business Analyst1 ⓒ 2012 Blueprint Systems Inc. - Confidential & Proprietary
  • Introduction Your Speaker: Tony Higgins VP Product Management, Blueprint Career in Software & Systems development. Specializing in Business Analysis / Requirements for last nine years.2 ⓒ 2012 Blueprint Systems Inc. - Confidential & Proprietary
  • HOT ISSUES FOR BAs• lack of communication within the company.• Its like pulling teeth to separate needs from wants.• Getting the time of all needed• Breaking through decades-old mentality: “I never had requirements in the 70s so why do I need them now?”• Change of Project Scope. SMEs adding additional scope• Articulating clearly & concisely so business and technical get it.• Knowledge of the existing system. It’s complex and undocumented.• Line of Business people overwhelmed, minimal availability• Playing catch up. This is a new role - finding its footing• Simplifying complex requirements & fostering their understanding• Understanding English sentences varies by requirements consumer• The struggle between doing things effectively versus achieving the requirements due date.   3 ⓒ 2012 Blueprint Systems Inc. - Confidential & Proprietary
  • TOP 10 CAREER CRUSHERS
  • Career Crusher #1 Settling into the role of the ‘custodian of the document’5 ⓒ 2012 Blueprint Systems Inc. - Confidential & Proprietary
  • Career Crusher #1Settling into the role of the ‘custodian of the document’ … but most BAs are too busy producing and revising the BRD to focus on analysis and critical thinking6 ⓒ 2012 Blueprint Systems Inc. - Confidential & Proprietary
  • Career Crusher #2Using email by default to communicate with busy, hard-to-reach people7 ⓒ 2012 Blueprint Systems Inc. - Confidential & Proprietary
  • Career Crusher #2Using email by default to communicate with busy, hard to reach people The average office worker spends 41% of each workday managing email 8 ⓒ 2012 Blueprint Systems Inc. - Confidential & Proprietary
  • Career Crusher #3 Being left in the dark when key discussions are going on9 ⓒ 2012 Blueprint Systems Inc. - Confidential & Proprietary
  • Career Crusher #3Being left in the dark when key discussions are going on … the impact of finding out about changes too late can range from mildly annoying to entirely catastrophic!10 ⓒ 2012 Blueprint Systems Inc. - Confidential & Proprietary
  • Career Crusher #4 Falling victim to the Blind Approvals nightmare11 ⓒ 2012 Blueprint Systems Inc. - Confidential & Proprietary
  • Career Crusher #4 Falling victim to the ‘blind approvals’ nightmare Often times, the very same people who “signed off” on the BRD later ask for changes to the very details they approved. How can this be??12 ⓒ 2012 Blueprint Systems Inc. - Confidential & Proprietary
  • Career Crusher #5 Relying on Track Changes to Manage feedback and revisions13 ⓒ 2012 Blueprint Systems Inc. - Confidential & Proprietary
  • Career Crusher #5 Using “Track Changes” to manage feedback and revisions … but BAs frequently invite stakeholders to deliver the majority of their feedback in complete isolation14 ⓒ 2012 Blueprint Systems Inc. - Confidential & Proprietary
  • Have you experienced these? Custodian of the document Email by default to communicate Being left in the dark Blind Approvals Relying on track-changes for feedback15 ⓒ 2012 Blueprint Systems Inc. - Confidential & Proprietary
  • Career Crusher #6Settling for text to communicate ideas16 ⓒ 2012 Blueprint Systems Inc. - Confidential & Proprietary
  • Career Crusher #6 Settling for text to communicate ideas BRDs are full of text. People don’t think in text.17 ⓒ 2012 Blueprint Systems Inc. - Confidential & Proprietary
  • Career Crusher #7 Using spreadsheets to manage dependencies18 ⓒ 2012 Blueprint Systems Inc. - Confidential & Proprietary
  • Career Crusher #7 Using spreadsheets to manage dependencies … this is a staggering number of BAs who have placed the risk of major requirements errors squarely on their shoulders!19 ⓒ 2012 Blueprint Systems Inc. - Confidential & Proprietary
  • Career Crusher #8 Hand-assembling every User Acceptance Test20 ⓒ 2012 Blueprint Systems Inc. - Confidential & Proprietary
  • Career Crusher #8 Hand-assembling every User Acceptance Tests … trying to cover off all use case scenarios manually is highly error-prone process. 73% of BAs create User Acceptance Tests manually.21 ⓒ 2012 Blueprint Systems Inc. - Confidential & Proprietary
  • Career Crusher #9 Losing most of your work at the end of every project22 ⓒ 2012 Blueprint Systems Inc. - Confidential & Proprietary
  • Career Crusher #9 Losing most of your work at the end of every project FACT: All the work that lead up to the creation of the BRD has TREMENDOUS reference and repurpose value. Where is it all?23 ⓒ 2012 Blueprint Systems Inc. - Confidential & Proprietary
  • Career Crusher #10Using documents and spreadsheets as your primary Business Analysis tools24 ⓒ 2012 Blueprint Systems Inc. - Confidential & Proprietary
  • Career Crusher #10Using documents and spreadsheets as your primary Business Analysis tools Job performance is SEVERLY restricted by these rudimentary office tools. 88% of BAs still use documents and spreadsheets to some degree to perform their job.25 ⓒ 2012 Blueprint Systems Inc. - Confidential & Proprietary
  • Have you experienced these? Settling for text to communicate ideas Using spreadsheets to manage dependencies Hand-assembling every User Acceptance Test Losing most of your work at the end of every project Using documents and spreadsheets as your primary Business Analysis tools26 ⓒ 2012 Blueprint Systems Inc. - Confidential & Proprietary
  • A major root cause: Poor Requirements …• Poorly defined applications (requirements) contribute to a 66% project failure rate [Forrester Research]• 31% of all software application defects originate in the requirements, and they are the hardest to both prevent and fix. [Capers-Jones 2012]27 ⓒ 2012 Blueprint Systems Inc. - Confidential & Proprietary
  • The Problem Software Project Failure Continues …• Ford Motor Co. purchasing system – abandoned. Spent: $400M• New York City ‘CityTime’ payroll system over budget. Original: $63M Final: $760M• IRS electronic fraud detection system – abandoned. Spent: $185Million• UK Electronic Health Records program – abandoned. Spent: $12Billion28 ⓒ 2012 Blueprint Systems Inc. - Confidential & Proprietary
  • The Problem Software Project Failure Continues …• Ford Motor Co. purchasing sytem – abandoned. Spent: $400M• New York City ‘CityTime’ payroll system overbudget. Original: $63M Final: $760M• IRS electronic fraud detection • Estimated loss in fraudulent system – abandoned. refunds because system not in Spent: $185Million place: $894M• UK Electronic Health Records program – abandoned. Spent: $12Billion Total loss .. $1.1B29 ⓒ 2012 Blueprint Systems Inc. - Confidential & Proprietary
  • Blueprint • Founded in 2004 • Focused on Requirements • Over 30% of company developing product • Mature solution – 8 Major releases • Vibrant user group • Strategic partnerships (MS, HP)30 ⓒ 2012 Blueprint Systems Inc. - Confidential & Proprietary
  • Blueprint Helps Remove the Career CrushersCareer Crusher Blueprint Solutioncustodian of the document Generate Documents AutomaticallyUsing email by default Inherent Social FeaturesBeing left in the dark Activity CenterBlind Approvals Lightweight, online reviewRelying on Track Changes Inline discussions with statesCommunicating ideas with text Visual requirements and SimulationSpreadsheets for Dependencies Automatic Trace MatrixHand-crafting user acceptance tests Automatically Generated TestsLosing your work at project end Repository with history and discussionsUsing MSOffice as primary BA tool Integrated Business Analyst “Workbench” 31 ⓒ 2012 Blueprint Systems Inc. - Confidential & Proprietary
  • Example: Purpose-built application for Business Analysis32 ⓒ 2012 Blueprint Systems Inc. - Confidential & Proprietary
  • Return on Investment‘Measurable’ Benefits• BA Time saving (25-40%)• *Rework reduction (50-75%)• Automated Test scenario creation (70-90%)*Notes:• 25-50% of project budgets are wasted on rework• 70-85% of rework attributable to requirements issues33 ⓒ 2012 Blueprint Systems Inc. - Confidential & Proprietary
  • Thank you !34 ⓒ 2012 Blueprint Systems Inc. - Confidential & Proprietary
  • Example: Generate requirements documents automatically35 ⓒ 2012 Blueprint Systems Inc. - Confidential & Proprietary
  • Example: Communicate within the Requirements Application36 ⓒ 2012 Blueprint Systems Inc. - Confidential & Proprietary
  • Blueprint: Being kept aware37 ⓒ 2012 Blueprint Systems Inc. - Confidential & Proprietary
  • Example: Communicate within the Requirements Application38 ⓒ 2012 Blueprint Systems Inc. - Confidential & Proprietary
  • Example: Communicate within the Requirements Application39 ⓒ 2012 Blueprint Systems Inc. - Confidential & Proprietary
  • Example: Visualize your requirements40 ⓒ 2012 Blueprint Systems Inc. - Confidential & Proprietary
  • Example: Managed Dependencies41 ⓒ 2012 Blueprint Systems Inc. - Confidential & Proprietary
  • Example: Automatically generated tests42 ⓒ 2012 Blueprint Systems Inc. - Confidential & Proprietary
  • Example: Requirements ‘rationale’ stored and accessible. Requirements Mapped to original Business Need Discussions that lead to decisions are ‘attached’ to individual requirements artifactsRequirements Traced to sourcedocuments and materials 43 ⓒ 2012 Blueprint Systems Inc. - Confidential & Proprietary