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iConex: Capture. Transform. Deliver.

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Do you find that many of your trading partners lack the financial and technical resources to conduct electronic data interchange (EDI)? Do errors from manual order entry and slow order cycles add cost …

Do you find that many of your trading partners lack the financial and technical resources to conduct electronic data interchange (EDI)? Do errors from manual order entry and slow order cycles add cost to your business? Would you like to convert high-volume manual order customers to an automated process? During this webinar, we’ll show you how IDEA’s iConex solution combines an innovative text-to-EDI solution with the Industry Data Exchange (IDX). This integrated application enables you to automate order management with trading partners that are not EDI-capable while leveraging the existing systems, processes and people you already have in place. The webinar will include a demo of iConex to show how it can help to lower your operational costs, maximize ROI and improve customer service.

Speakers:
Mike Wentz, VP Marketing & Operations, IDEA
Mark Toffoli, Director of Sales, ecmarket


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  • 1. iConex: Capture. Transform. Deliver.Real Solutions. Real Results. © Copyright 2012. All rights reserved. November 8, 2012
  • 2. Agenda Environment Overview Solution: iConex Demo Please type questions here. Conclusion/Next Steps © Copyright 2012. All rights reserved.
  • 3. Speakers/Presenters Introductions Mike Wentz, VP Sales & Operations - IDEA • Identifies & develops solutions to take cost out of electrical supply chain • 20+ years of distribution and tech experience • Active with NAED, NEMA, ISA, ALA and ASA; Previously active in regional EDI groups Mark Toffoli, Director of Sales – ecmarket • Involved in IT industry for 10+ years • 20+ years in sales/sales management for mature & new products • ecmarket focuses on helping companies benefit from eBiz using current processes and people © Copyright 2012. All rights reserved.
  • 4. Environment © Copyright 2012. All rights reserved.
  • 5. Cost of Manual Trading Per Order Purchase Invoices Payment Error Rate Orders Remittance Manual $10.10 $12.35 $12.35 10% Processing Cost EDI Cost 850 - $0.18 810 - $0.23 820 - $0.25 < 2% 855 - $0.16 823 - $1.14 856 - $0.16 Total EDI Cost: $0.50 $0.23 $1.39 Savings $9.60 $12.12 $10.96Cost - Manual: $34.80Cost - EDI: - $ 2.12Savings: $32.68 Source: Sterling Commerce/IBM © Copyright 2012. All rights reserved.
  • 6. Benefits of Eliminating Manual ProcessingFully-automated order processing**: 30% cycle time improvements 5-10% improvement in customer service levels • (= 2% revenue improvement or 1 day working capital) Move inside sales & CSRs away from data entry to problem-solving ** Source: Gartner: Aug. 22, 2011 – Improve Order Fulfillment for Customer Service and Working Capital Gains © Copyright 2012. All rights reserved.
  • 7. Current Market Environment70% of all documents NOT exchanged electronically ** Trading partners lack financial/technical resources to integrate electronically Trading partners are unwilling to change their current process New approach needed ! ** Source: http://www.ebusines-watch.org/key_reports/documents/BRO08.pdf © Copyright 2012. All rights reserved.
  • 8. Market Problems Not getting the majority of your orders electronically? Trading partners are not EDI capable and lack theresources to become EDI-capable? Trading partners with ERP systems refuse to performdual-entry? Errors from manual order entry/slow order cycles adding cost to your business? Want to convert high-volume manual order customers to automated process? © Copyright 2012. All rights reserved.
  • 9. Solution: iConex © Copyright 2012. All rights reserved.
  • 10. iConex SolutionDelivered as service to simplify implementation & support• Capture documents via email or iConex printer• Transform into EDI through iConex mapping engine• Deliver documents via IDX to your EDI mailbox• Receive turnaround EDI documents via IDX• Deliver turnaround documents (confirmations & acknowledgements) with manage-by-exception intelligence via email © Copyright 2012. All rights reserved.
  • 11. iConex SolutionCustomers EDI CONVERSION . © Copyright 2012. All rights reserved.
  • 12. iConex SolutionCustomers Seller Company EDI CONVERSION . © Copyright 2012. All rights reserved.
  • 13. iConex SolutionCustomers Seller Company PDF . © Copyright 2012. All rights reserved.
  • 14. iConex SolutionCustomers Seller Company PDF . © Copyright 2012. All rights reserved.
  • 15. CaptureExcel/CSV Text File Email PDFWord document HTML Printer file © Copyright 2012. All rights reserved.
  • 16. TransformTransform documents to electronic transactions: POs Order Acknowledgements Advance Shipping Notices Invoices Freight Bills Remittance Advice Point-of-Sale Reporting And more! © Copyright 2012. All rights reserved.
  • 17. Validated Customer Benefits Minimum 50% Cost Reduction 100% Data Accuracy Increased Customer Satisfaction Increased Revenue from Existing Customers Lower Bad Debts Green Technology – eliminates paper Enables New customers Seamlessly © Copyright 2012. All rights reserved.
  • 18. iConex AdvantageComplimentary to EDI and On-Line Portals: Customers unable to use EDI & unwilling to perform double entry EDI Transmit documents electronically without dual-entry No process changes Dual Entry No additional costs © Copyright 2012. All rights reserved.
  • 19. iConex Advantage OCR Solutions iConex 100% Data AccuracyNo additional costs for check accuracyFully-automated LOOP © Copyright 2012. All rights reserved.
  • 20. Demos© Copyright 2012. All rights reserved.
  • 21. iConex with IDX - Demonstration2 Scenarios: Customer Emails Orders To Customer Service Today Customer Prints and Faxes Orders to Customer Service Today © Copyright 2012. All rights reserved.
  • 22. Conclusion © Copyright 2012. All rights reserved.
  • 23. iConex Solution SummaryProven capability to convert more high-value trading partners to eBiz using iConex’s ability to transform email & print100% data accuracyNo process changesQuick and seamless rolloutStrong reference accounts © Copyright 2012. All rights reserved.
  • 24. Benefits SummaryLeverage existing IDX systems, processes & peopleIncrease productivity & lower costsEnhance customer service & loyaltyIncrease sales with existing customersEnable growth with new customersStrategic competitive advantage © Copyright 2012. All rights reserved.
  • 25. Next Steps Contact IDEA Sales Team for Proof of Concept Prove out benefits with real customers / data ● Improved productivity ● Enhanced customer service Engage in low investment starter contract ● Affordable subscription pricing ● Leverage existing people, processes, and systems © Copyright 2012. All rights reserved.
  • 26. Mike Wentz Mark Toffolimwentz@idea-esolutions.com mtoffoli@ecmarket.com 2900 Crystal Drive | Suite 500 | Arlington, VA 22202 P 703.562.4600 | F 703.562.4650 | info@idea-esolutions.com www.idea-es olutions .c om/webinars Website | RSS | LinkedIn | YouTube | Flickr | Slideshare | Twitter #IDEAwebinars © Copyright 2012. All rights reserved.

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