Idcb2 b integration_3rdplatform

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IDC Research Manager Chandana Gopal's presentation: B2B Integration: Are You Ready for the 3rd Platform?

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Idcb2 b integration_3rdplatform

  1. 1. B2B Integration: Are You Ready for the 3rd Platform? Chandana Gopal IDC Research Manager
  2. 2. Agenda  What is the 3rd Platform?  How does the 3rd Platform apply to B2Bi?  Are you ready for the 3rd Platform? © IDC Visit us at IDC.com and follow us on Twitter: @IDC 2
  3. 3. Source: IDC Evolution of the 3rd Platform
  4. 4. Innovation in the 3rd Platform © IDC Visit us at IDC.com and follow us on Twitter: @IDC 4
  5. 5. The 3rd platform is the Only IT market that Matters © IDC Visit us at IDC.com and follow us on Twitter: @IDC 5
  6. 6. Technology Buying Centers Have Permanently Shifted © IDC Visit us at IDC.com and follow us on Twitter: @IDC 6 Source: IDC Business Technology Study, May 2013 n=1,227 Technology Buyers in the Business Q: When thinking about the total money your functional areas will spend on external technology initiatives in 2013, how would you divide these expenditures?
  7. 7. All Pillars are Rapidly Expanding © IDC Visit us at IDC.com and follow us on Twitter: @IDC 7
  8. 8. How Does This Apply To B2B Integration? Shifts in B2B Integration Patterns Buyer Case Studies Trends in B2B Integration 3rd Platform Enabled B2B Architecture © IDC Visit us at IDC.com and follow us on Twitter: @IDC 8
  9. 9. First Shift: Operational Excellence Today  Operational excellence built on core B2Bi  Standard offering across enterprise • Communications • Mapping • Translation  Least cost design that may include combination of on- premise, value-added network and managed services Evolution  Use of open API’s  Orientation toward backbone • Shift from point-to-point to process orchestration • Standardized approach to identification of problems in near-real-time • Support of non-EDI mapping & translation  More trading partner self- service © IDC Visit us at IDC.com and follow us on Twitter: @IDC 9 Rapid, cost-effective use of infrastructure to exchange data with partners
  10. 10. Second Shift: Customer Excellence Today Focus on adapting quickly to onboard new customers, change management and support of new document types  Adhere to SLAs  Better visibility into integration problems  Compliance with new trading rules Evolution Customer investments in great efficiency, faster cycles and mobile in the field will be supported in B2Bi  Web services and events supported for real-time and near-real-time uses  Visibility expands to business domain to be responsive to trends  Greater collaboration to solve situational problems and to adapt more rapidly to new trends  Collaborative B2B process design © IDC Visit us at IDC.com and follow us on Twitter: @IDC 10 Supports customer demand for faster cycles & lower processing costs
  11. 11. Third Shift: Support of Innovation Today Innovation primarily focused on cost controls upstream and responsiveness downstream  Started integrating B2Bi with BPM to go end-to-end from gateway to backend systems Evolution B2Bi becomes part of core service offerings that extend business relationships with existing and customers  Ability to be discoverable from within a trading network  Participate in larger end-to-end multi- enterprise business processes across trading networks  Internet of things will create opportunity to add business and consumer services to manufactured products  Ability to respond dynamically through analytics and predictive services © IDC Visit us at IDC.com and follow us on Twitter: @IDC 11 Integration always on for new business from new customers
  12. 12. Buyers Are Demanding More… Cost reduction and expansion beyond EDI B2B center of excellence was mandated with reducing costs by 25% • IT reduced costs/transaction from $1.50 in 2004 to 9 cents in 2012 • Business started receiving huge quantities of point-of-sale data from retailers • Needed to onboard small retailer partners from around the globe accepting all types of documents © IDC Visit us at IDC.com and follow us on Twitter: @IDC 12
  13. 13. Buyers Are Demanding More…. Doing global business in an automated way Channel data management company receives weekly data feeds from 1000s of retailers all over the world in a variety of non-standard formats • Business users need to have the ability to onboard trading partners rapidly to keep up with the pace of doing business • Non-standard data has to be validated and aggregated to provide channel intelligence information to clients • Troubleshooting transaction data is a key element of success and is carried out by business analysts not IT © IDC Visit us at IDC.com and follow us on Twitter: @IDC 13
  14. 14. Trends That Are Affecting B2B Integration  Visibility across the trading network supply chain with predictive analytics and troubleshooting  Volumes of data to feed analytical systems is exploding. Business is demanding verbosity  More straight-through-processing with no human touch points irrespective of the type of data (EDI or non-EDI)  Increased demand for real time transaction processing with integrated visibility and analytics  Increasing volumes of data coming from internet enabled devices o Mobile devices o Internet enabled sensors
  15. 15. B2Bi Architecture in the 3rd Platform © IDC Visit us at IDC.com and follow us on Twitter: @IDC 15 Partner Community APIs G a t e w a y G a t e w a y VAN APIs Private Cloud Apps Trading Partner A Trading Partner B Private Cloud Apps
  16. 16. Are You Ready for 3rd Platform and Beyond? Readiness Checklist © IDC Visit us at IDC.com and follow us on Twitter: @IDC 16
  17. 17. Readiness Checklist © IDC Visit us at IDC.com and follow us on Twitter: @IDC 17  Make innovation a priority. Map your current capabilities to 3rd platform technologies. Identify investment areas and prioritize  Fund innovation based on the shifts • Shift work (e.g. customer onboarding, mapping changes) to analysts and lines of business • Use developers sparingly and only for high value or innovation efforts • Outsource troubleshooting to single center  Make the case that operational efficiencies and cost savings will pay for improvements in B2Bi  Get business buy-in for the need for evolving to the 3rd platform. Prove how it will make them more effective  Link other 3rd platform initiatives within your organizations to B2Bi
  18. 18. Questions? CONTACT Chandana Gopal cgopal@idc.com Twitter: cgopalidc Connect via LinkedIn: Chandana Gopal (IDC Analyst) © IDC Visit us at IDC.com and follow us on Twitter: @IDC 18

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