FITT (Fostering Interregional Exchange in ICT Technology Transfer)
Marketing is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large.
Source: American Marketing Association (2007)
Marketing is the wide range of activities involved in making sure that you're continuing to meet the needs of your customers and getting value in return. Marketing is usually focused on one product or service. Thus, a marketing plan for one product might be very different from that for another product.
Marketing activities include
1) “Inbound marketing ," such as market research to find out, for example, what groups of potential customers exist, what their needs are, which of those needs you can meet, how you should meet them, etc. Inbound marketing also includes analyzing the competition, positioning your new product or service (finding your market niche), and pricing your products and services.
2) " Outbound marketing " which includes promoting a product through continued advertising, promotions, public relations and sales.
In the setting of Technology Transfer Officers, inbound marketing is important in order to commercialize the research results of researchers. It is extremely important to perform market research to get more information about the market potential of the invention.
Inbound marketing allows getting detailed insight into the positioning of new products and services by using new media on the internet e.g. search engine optimization may be very effective.
In-market testing allows you to observe customer response in an actual purchasing situation
Templates for Technological Marketing
Living Labs in ICT
Market Assessment Investigation of the market potential of new incoming project proposals Technological Analysis Technology Transfer Team Potential Rejection Market Analysis Commercial Services No Go 90% of ideas On Hold Go 10% of ideas Licensing Spin-Off Company Formation New Ventures Team Investment Decision Investment Team Idea
Templates for Technological Marketing Process of technological marketing studies at CEA Specifications
Definition of the issue, scope of the study
Objectives, expected results, timing, cost
Value chain, segmentation, legislation
Way to find information
Interview guide, doc of presentation,,….
Phase 1 : Data collection
Face to face, phone, focus group
Phase 2 : interviews
Synthesis and data analysis
Minutes of the interviews
Demand and offer analysis
Phase 3 : Synthesis Study Pre-study
After the study
Satisfaction questionnaire directly after the presentation of the study and also 4 months later
Letters to the interviewed to thank them
Follow up of the contacts and of the action plan decided
Follow up and satisfaction Post-study Template for specifications
Living Labs in ICT Industry Convergence Increased Competition Shortened Life Cycles Only Incremental Innovation Failing Innovation Even more Competition Living Lab A Unique Environment to Experiment with Real Innovation, with Users and the Complete Value Network =
Outbound marketing is less important in the setting of Technology Transfer Officers as it regards the process of promoting new products and services. Marketing is all about getting business, knowing your customer, segmenting the market, structuring the action plan to go to market. This is a process that largely takes place once the venture has been created. Therefore, no practices of outbound marketing were included in the toolbox.