FITT  (Fostering Interregional Exchange in ICT Technology Transfer)
<ul><li>KREATEK is an collaboration cooperation platform developed to give cluster managers and other cluster stakeholders...
Overview: Process in Practice <ul><li>Structure of the Platform: www.kreatek.de  </li></ul>Cluster Manual see Practice Clu...
Structure of the online collaboration platform <ul><li>General website:   - news, information relevant to the KREATEK plat...
Structure of KREATEK (II) <ul><li>Community-area for cluster initiatives   Private area (in WIKI format) for each initiati...
Who?  <ul><li>Stakeholders </li></ul><ul><ul><li>Cluster mangers of German speaking area  (Platform is currently only avai...
KREATEK  PRO’s <ul><li>Provides a collaborative work space and guidelines for cluster managers </li></ul><ul><li>Bundles k...
Why was the KREATEK Platform started?  <ul><li>No central pool of information within the area of cluster management   </li...
Outcome <ul><li>First (direct/via mail) feedback of users was positive  </li></ul><ul><li>Currently over 120 members three...
Lessons Learned <ul><li>Recommendations </li></ul><ul><ul><li>Calculate the costs of implementation AND maintenance </li><...
Suggested Readings <ul><li>Link to bibliography:  The cluster initiative Green book Clusters: Balancing Evolutionary and C...
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Fitt Toolbox Best Practice Cluster Collaboration Final

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Fitt Toolbox Best Practice Cluster Collaboration Final

  1. 1. FITT (Fostering Interregional Exchange in ICT Technology Transfer)
  2. 2. <ul><li>KREATEK is an collaboration cooperation platform developed to give cluster managers and other cluster stakeholders access to current information and trends. </li></ul><ul><li>The aim of the online platform is to </li></ul><ul><li>document success stories and best practise examples to build up a repository of internal generated knowledge (‘learn from the best’) </li></ul><ul><li>further develop current strategies / approaches </li></ul><ul><li>give cluster beginners a guideline </li></ul><ul><li>offer cluster stakeholders an efficient and easy way of cooperation and networking </li></ul><ul><li>publish and present cluster initiatives to a broader public </li></ul>Online Platform for Cluster Managers
  3. 3. Overview: Process in Practice <ul><li>Structure of the Platform: www.kreatek.de </li></ul>Cluster Manual see Practice Cluster Manual News & Information Community Monitoring Tool see Practice Network Management Scorecard Focus of this document
  4. 4. Structure of the online collaboration platform <ul><li>General website: - news, information relevant to the KREATEK platform - a summary of the MFG cluster services portfolio, - event calendar, - contact data, etc. </li></ul><ul><li>Features (accessible after registration) Members can - advertise events - read & edit the Cluster Manual - listen to audio contributions (interviews with cluster experts) - subscribe RSS feed - connect and exchange with other members - download the latest publications - leave messages - integrate profiles of well-known social networks like LinkedIn or XING - comment on cluster topics </li></ul>
  5. 5. Structure of KREATEK (II) <ul><li>Community-area for cluster initiatives Private area (in WIKI format) for each initiative - collaborative work space - communication possibilities - working possibilities on documents and strategy development - direct linkage to cluster websites </li></ul>
  6. 6. Who? <ul><li>Stakeholders </li></ul><ul><ul><li>Cluster mangers of German speaking area (Platform is currently only available in German) </li></ul></ul><ul><ul><li>Facts & Figures </li></ul></ul><ul><ul><ul><li>Number of registered Members: 120 </li></ul></ul></ul><ul><ul><ul><li>6 months planning and implementation (in combination with Cluster Guide) </li></ul></ul></ul><ul><ul><ul><li>External agency for platform design </li></ul></ul></ul><ul><ul><ul><li>1 person part-time (30%) responsible for community support and animation </li></ul></ul></ul>
  7. 7. KREATEK PRO’s <ul><li>Provides a collaborative work space and guidelines for cluster managers </li></ul><ul><li>Bundles know-how and competencies in a very specific area </li></ul><ul><li>Establishes MFG as a professional cluster services provider </li></ul><ul><li>Promotional tool for Cluster Services </li></ul><ul><li>Increases awareness within networks and other incubators by developing innovative tools </li></ul><ul><li>New business models can be developed </li></ul><ul><li>It is available 24/7 and from everywhere </li></ul>CON’s <ul><li>Members have to first learn how to use this innovative tool </li></ul><ul><li>User acceptance level can be unsatisfying. There is the risk the tool is not used. </li></ul><ul><li>A lively community has to be initiated. Professional surveillance and initiation in the long-run is necessary </li></ul><ul><li>Relying on one service provider  Problems may occur if provider is changed (compatibility, maintenance) </li></ul><ul><li>Implementation costs AND ongoing costs of support </li></ul>
  8. 8. Why was the KREATEK Platform started? <ul><li>No central pool of information within the area of cluster management </li></ul><ul><li>The MFG cluster portfolio </li></ul><ul><li>professionalizes cluster management </li></ul><ul><li>enhances the visibility of clusters </li></ul><ul><li>facilitates efficient cooperation and networking </li></ul><ul><li>offers access to an international network </li></ul><ul><li>alleviates the strategy definition and the visibility of progress </li></ul><ul><li>provides a unique platform regarding cluster-linked topics </li></ul>
  9. 9. Outcome <ul><li>First (direct/via mail) feedback of users was positive </li></ul><ul><li>Currently over 120 members three months after the start of the KREATEK platform </li></ul><ul><li>In 2010, a survey among the members is planned. The feedback will be used for improvement and development of the platform </li></ul><ul><li>Other projects, planning to set up an international platform in the area of cluster management are interested in the experience gained during the development and implementation of the online platform </li></ul>
  10. 10. Lessons Learned <ul><li>Recommendations </li></ul><ul><ul><li>Calculate the costs of implementation AND maintenance </li></ul></ul><ul><ul><li>Choose carefully a service provider you have confidence in </li></ul></ul><ul><ul><li>Have a nominated person that takes care of the technical side </li></ul></ul><ul><ul><li>Have one person for the content/editorial /user interaction </li></ul></ul><ul><ul><li>Do take into account that further developments, updates (technical and content-wise) and maintenance are time-consuming and costly </li></ul></ul>
  11. 11. Suggested Readings <ul><li>Link to bibliography: The cluster initiative Green book Clusters: Balancing Evolutionary and Constructive Forces </li></ul><ul><li>Link to code book: Cluster, Network, Know How </li></ul><ul><li>Link to relevant websites </li></ul><ul><li>www.kreatek.de </li></ul><ul><li>www.clusterobservatory.eu </li></ul><ul><li>www.cluster-excellence.eu </li></ul>

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