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Podcast Everything and Assault the
Classroom
Eoin McDonnell

Ask me questions on Twitter: @EoinMcDnnll using #ITTC
What will I be talking about?

a) What is the system we use at QMUL?

b) The project – good and bad

c)   An emerging key fear for staff and students

d) A small scale blended learning project that led to…

e)   A (nascent) institutional approach




                                                         2
Context



          3
Arthur C. Clarke



          “Any teacher who can
            be replaced by a
          computer...should be”



                                  4
Larry Summers – President of Harvard

“It’s slightly absurd that in
   the English-speaking
world on 15,000 separate
 occasions each year a
lecture is given parroting
         the basics of
          capitalism…
Surely watching a video
  of the expert on the
topic would be better?”

                                           5
Challenges to HE

 An environment characterised by increasing student
  numbers and limited teaching space has led to:
   A move toward rote learning and away from critical thought
   Contact time between lecturers and learners becoming less
    interactive
   A reliance on digital resources to meet that scale
   A temptation to adopt a „one size fits‟ all approach to
    education




                                                                 6
What is lecture capture?




                           7
Q-Review - What is it?

 Echo360 is a „lecture capture‟ system branded locally as
  “Q-Review”
 With no extra work for the lecturer it automatically
  records, processes and distributes those recordings
 It can be automated to record a complete schedule a
  year in advance
 A standard install in new building projects and is
  expanding into every large teaching space
 It is intended to meet massive student numbers


                                                             8
PowerPoint




             9
Visualiser




             10
Smartboard




             11
Mobile Media - podcasts




                          12
Distribution is automated




                            13
Project at QMUL

 Still small scale:
    About 20 L/T‟s fitted out
    About 3,000 views a week
    About 40 recordings a week

 Now being integrated into a larger programme:
    Three dedicated service posts
    Integration into the VLE, exams systems, etc.
    48 installations across four campuses




                                                     14
Student opinion

           Survey - 614 responses from students.
           “Thestudent summarised the benefits
            One recorded lectures
            as:
           have been invaluable
              to my current high
            “(a) Can go back and listen to them
                        grades”
               again if you don’t understand a
             point, (b) can listen to them in your
                own time. (c) can make more
               thorough notes by pausing and
             playing them, (d) can catch up on
               any missed lectures, (e) helps to
             refresh memory during exam time”




                                                     15
Some Staff Comments
Of staff who used Q-Review,
100% said that they would
recommend Q-Review to others


                              “Any form of multi-media that
                              facilitates the passing of
                              information from teacher to
                              student is a valuable tool both in
                              learning and teaching.”




     “I was nervous about doing it at first… I
     was worried about mistakes that I may
     make. But so far, so good! Students
     thanks me for participating”


                                                                   16
… staff
Interference             Budget absenteeism
with recording                  from recorded
devices…                        lectures…



        Quote - “The deeply entrenched
        naked hostility of academics to
        this project”


… microphones                           … and so on...
disabled in
rooms…
                                                         17
So… I expected the project to…
Non-
adopters
                             Pilot successful
Majority                     and majority are
                             using it


Early
Majority


Early
Adopters


Innovators begin
   Innovators
   routine recordings


                                                18
Overall good but…
Non-
adopters

Majority



Early
Majority


Early
Adopters


Innovators



                         19
Exposure

 Lecture capture is a technology that exposes areas
  of debate that have been neglected for too long…
  • Exposes teaching staff fearful of performance
    management
  • Opens up fears of privatization
  • Opens up debates over copyright and academic
    freedom

• … and it does this at a time of biting cuts and
  redundancies in the public sector



                                                       20
It exposes anxieties…What is a lecture? What
is it for?

 That anxiety manifests itself as specific concerns:

   1.   I will be recorded without my permission
   2.   My recordings will be used for performance
        management
   3.   Students won‟t come to class
   4.   I don‟t have time to learn how to record
   5.   I won‟t be able to edit the recording
   6.   The recording will replace the lecturer
   7.   I will lose face-to-face time with students
   8.   Recording lectures is for distance learning institutions


                                                                   21
It exposes anxieties…What is a lecture? What
is it for?

 That anxiety manifests itself as specific concerns:

   1.   I will be recorded without my permission - policy
   2.   My recordings will be used for performance
        management – policy
   3.   Students won‟t come to class
   4.   I don‟t have time to learn how to record
   5.   I won‟t be able to edit the recording
   6.   The recording will replace the lecturer
   7.   I will lose face-to-face time with students
   8.   Recording lectures is for distance learning institutions


                                                                   22
It exposes anxieties…What is a lecture? What
is it for?

 That anxiety manifests itself as specific concerns:

   1.   I will be recorded without my permission - policy
   2.   My recordings will be used for performance
        management – policy
   3.   Students won‟t come to class – yes, they will
   4.   I don‟t have time to learn how to record – automatic
   5.   I won‟t be able to edit the recording – yes, you can
   6.   The recording will replace the lecturer
   7.   I will lose face-to-face time with students
   8.   Recording lectures is for distance learning institutions


                                                                   23
It exposes anxieties…What is a lecture? What
is it for?

 That anxiety manifests itself as specific concerns:

   1.   I will be recorded without my permission - policy
   2.   My recordings will be used for performance
        management – policy
   3.   Students won‟t come to class – yes, they will
   4.   I don‟t have time to learn how to record – automatic
   5.   I won‟t be able to edit the recording – yes, you can
   6.   The recording will replace the lecturer
   7.   I will lose face-to-face time with students
   8.   Recording lectures is for distance learning institutions


                                                                   24
They‟re actually
concerned about losing
interaction with students


                            25
“I ONLY want to
teach face to
face - I want THEIR
interaction as it
helps me to
teach”




                      26
Students back this up…
                                                       “Recordings should be a
“It is much more                                       back up like a cd. it is
motivating and inspiring to                            like music, it is better live
see the actual EXPERT                                  but after the concert
talking in real life about                             replaying a cd helps
their subject <rather than                             refresh the memories”
just see videos>!”



                                                               “Don't just record the
“The viewpoint of a tutor
                                                               year's lectures and then
or lecturer is essentially                                     put them up online, for
what a university student                                      God's sake - this isn't the
pays for”                                                      bloody OU you know!”


                   "...It helped us to check whether we've done
                   it right... But I also would have liked it if there
                   was an actual revision class, where we can
                   ask questions”
                                                                                             27
Arthur C. Clarke

 “Any teacher who can be replaced by a
  computer...should be”


OR… we need to let teachers do what only they can do by
  letting computers do all that they can do.



  ”… But I also would have liked it if
  there was an actual revision class,
  where we can ask questions”


                                                          28
Larry Summers

  “Surely watching a video of the expert on the topic
   would be better?”



  No, because our students want our lecturers.


“It is much more
motivating and inspiring to
see the actual EXPERT              “The viewpoint of a tutor
                                   or lecturer is essentially
talking in real life about         what a university student
their subject <rather than         pays for”
just see videos>!”


                                                                29
We need to build something that…

 … meets massive numbers,

 And also maintains teaching quality through interaction
  at scale

 … and keeps the ethos and „flavour‟ of our institution
  intact.




                                                            30
31
Enterprise-level learning („post stuff‟)


  We have enterprise-level
  integrated systems…. But what
  about the massive learning
  that takes place inside these
  systems?


                                           32
Blended Learning in Genetics
 An example with Dr. Brendan Curran with a class of 150

Day          Event
Monday       Recordings are made in advance
Tuesday to       The recording is released to students inside the VLE
Friday           An online quiz is also released to students
                 Upon passing (85% or higher) the student gains access to
                  two discussion fora:

             1.   A group forum groups selects one question they cannot
                  answer
             2.   A main forum, open to the entire class, where each group
                  posts one question


Friday       The video, quiz and discussion forums are automatically hidden
             from students at noon on Friday.

Monday       The face-to-face lecture time is used to answer the questions


                                                                              33
What happened? - students

 Students read their text books more
 Students collaborated more
 They argued for the method stating that “the
  idea is that we think for ourselves”
 They felt it should be used in other modules
  where facts were not immutable



                                                 34
What happened? - lecturer

"The most exciting lecture I have
 ever had"
"Deeper questions that I've ever
 had before”



                                     35
Landmark
 Optional          lecture

 modules
                   Rolling blended
                   learning
1. Discussion
   forums,
2. Formative       Landmark
   online tests,   lecture
3. Materials
   repository,
4. etc.            Rolling blended
                   learning



                   Landmark
                   lecture
                                     36
Optional modules




Optional modules
                   37
38
Conclusion

Challenge:
  We have to face a reality of increasing student numbers
  matched to dwindling finances and a wealth of free high quality
  materials available to anyone with an internet connection.
  They will ask „what is a university for‟? And we need a better
  answer than a piece of paper.

Solution
  We have to overcome the idea that questioning methods is a
  centralist dogma and teaching methodologies are vital and
  sacrosanct.
  We have to build new teaching models that accept the
  massificaiton of education and focus on interaction with subject
  experts.



                                                                     39
Questions?

 I hope this has given some food for thought. I hope you
  enjoy today and I‟m open to any questions you may
  have.



 Email me to ask questions (or slate the whole idea) at

 eoin.eoin@gmail.com

 @EoinMcDnnll using #ITTC



                                                            40
 All images licensed under Creative Commons

 Nuts and bolts image -
  http://openclipart.org/detail/78445/nuts-and-bolts-by-
  mazeo

 Lecture hall –
  http://www.flickr.com/photos/andriux_uk_events/473026
  5732/




                                                           41
Appendices / extra slides




                            42
Reporting
           •Business Intelligence
           •Echo Engage ?
           •Custom Reporting tools




           View and Publish
           •SharePoint
           Repository of
           Learning Materials ?
           •Mobile Devices
           EchoPlayer
           •Moodle /
           EchoEngage ?
           •RSS
           •Portal
           •Echo360 Direct
           Access ?
           •iTunes U
Database   •College Websites




                                     43
Will students still take notes?
                           “They allow a review of the
                           lecture in full, freeing me to
                           fully concentrate on and
                           consider what is being said,
                           rather than scrabbling to take
                           notes!!!”




                      “The more notes I
                      take, the more I
“Taking notes helps   learn”
me concentrate”




                                                            44
Attendance




http://universityblog.files.wordpress.com/2008/03/lecture-time-photo-by-kitsu.jpg




                                                                                    45
Attendance


                                  •Attendance

                                  “Recordings are helpful
                                  when you‟re absent –
                                  recordings aren‟t the
                                  cause for absence”

                             It will not effect my
                             attendance “because if I
                             haven't gone to the
                             lecture, chances are I
                             won't bother to watch the
“I would be annoyed if       recording either”
tutor's thought they could
have less face time
because of recordings”

                                                            46
Joy Hinson on Attendance

 One academic, who routinely
  films and uploads her lectures,
  Professor Joy Hinson,
  commented that it has made
  "not a scrap of difference" to
  attendance, and that her
  students use recordings both to
  revise and fill in any missed
  concepts, not to skip class. The
  same academic also reported
  overwhelmingly positive and
  encouraging feedback on the
  recordings from students; “they
  really want this,” she said, “and
  appreciate it.”


                                      47
Attendance

 The evidence (both anecdotal and
  quantitative) indicates that this will not happen.
 94% of students at LSE (where lectures are
  routinely recorded) stated that the availability
  of recorded lectures had not changed their
  lecture attendance.
 82.2% of student survey respondents indicated
  that their attendance would remain the same.


                                                       48
Institutional concerns

 I will be recorded without my permission

 My recordings will be used for performance
  management

 I won‟t be able to remove the recording if I don‟t like it

 I won‟t be allowed to edit the recording

 Recordings don‟t help student learning




                                                               49
First Principles of Policy

1. Q-Review is opt-in service for staff to use when they want to
   record their own lectures for educational purposes
2. Recordings will be accessible for no more than twelve months
   unless through prior agreement between the presenter and
   the DELU
3. It aims to encourage innovative teaching methods
4. It aims to encourage excellence in learning and teaching in
   line with the College mission and is not a tool to monitor staff




                                                                      50
Delivery Style

 83.4% would choose a recording without edits
  made available rapidly over a more polished
      “Straight away unless major
  production. needed to be made, like a
      changes
      mistake in speech or query not
      answered during lecture. ”




                                                 51
52
GENERATING THE QUESTIONS REQUIRED TO RE-
ANIMATE OUR STUDENTS‟ MINDS.
   WE NEED TO USE QUESTIONS

  (TO INITIATE DIALOGUES WITH AND BETWEEN STUDENTS.)



   WE NEED STUDENTS TO USE QUESTIONS

    (TO INITIATE DIALOGUES WITH OTHER STUDENTS AND
    WITH US.)




                                                       53
HOW SHOULD WE BE „NOURISHING‟
    OUR STUDENTS‟ MINDS?

 BY TEACHING FAR FEWER FACTS.



 BY ASKING LOTS MORE QUESTIONS.



 BY GETTING STUDENTS TO ASK QUESTIONS.




                                          54
Students at QMUL say...
                                                  96% of us think recording
                                                  lectures is a good idea
         Students at
          QMUL said....

                                                              47% of us came to QM with
45% of us have                                                the expectations that online
previously accessed                                           video and podcasts would
online recorded seminars                                      form a part of our studies
or lectures as part of
your studies in another
institution

                           “It’s 2010… Come               73% of us have, during our
                                                          time at QM, accessed online
                           join the rest of the           videos and podcasts from
                           world in the 21st              another institution to help in
                                                          our studies
                           century”
                                                                                             55
Have you used podcasts from other
institutions?




                                    57
Eoin Mc Donnell

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Eoin Mc Donnell

  • 1. Podcast Everything and Assault the Classroom Eoin McDonnell Ask me questions on Twitter: @EoinMcDnnll using #ITTC
  • 2. What will I be talking about? a) What is the system we use at QMUL? b) The project – good and bad c) An emerging key fear for staff and students d) A small scale blended learning project that led to… e) A (nascent) institutional approach 2
  • 4. Arthur C. Clarke “Any teacher who can be replaced by a computer...should be” 4
  • 5. Larry Summers – President of Harvard “It’s slightly absurd that in the English-speaking world on 15,000 separate occasions each year a lecture is given parroting the basics of capitalism… Surely watching a video of the expert on the topic would be better?” 5
  • 6. Challenges to HE  An environment characterised by increasing student numbers and limited teaching space has led to:  A move toward rote learning and away from critical thought  Contact time between lecturers and learners becoming less interactive  A reliance on digital resources to meet that scale  A temptation to adopt a „one size fits‟ all approach to education 6
  • 7. What is lecture capture? 7
  • 8. Q-Review - What is it?  Echo360 is a „lecture capture‟ system branded locally as “Q-Review”  With no extra work for the lecturer it automatically records, processes and distributes those recordings  It can be automated to record a complete schedule a year in advance  A standard install in new building projects and is expanding into every large teaching space  It is intended to meet massive student numbers 8
  • 12. Mobile Media - podcasts 12
  • 14. Project at QMUL  Still small scale:  About 20 L/T‟s fitted out  About 3,000 views a week  About 40 recordings a week  Now being integrated into a larger programme:  Three dedicated service posts  Integration into the VLE, exams systems, etc.  48 installations across four campuses 14
  • 15. Student opinion  Survey - 614 responses from students. “Thestudent summarised the benefits One recorded lectures as: have been invaluable to my current high “(a) Can go back and listen to them grades” again if you don’t understand a point, (b) can listen to them in your own time. (c) can make more thorough notes by pausing and playing them, (d) can catch up on any missed lectures, (e) helps to refresh memory during exam time” 15
  • 16. Some Staff Comments Of staff who used Q-Review, 100% said that they would recommend Q-Review to others “Any form of multi-media that facilitates the passing of information from teacher to student is a valuable tool both in learning and teaching.” “I was nervous about doing it at first… I was worried about mistakes that I may make. But so far, so good! Students thanks me for participating” 16
  • 17. … staff Interference Budget absenteeism with recording from recorded devices… lectures… Quote - “The deeply entrenched naked hostility of academics to this project” … microphones … and so on... disabled in rooms… 17
  • 18. So… I expected the project to… Non- adopters Pilot successful Majority and majority are using it Early Majority Early Adopters Innovators begin Innovators routine recordings 18
  • 20. Exposure  Lecture capture is a technology that exposes areas of debate that have been neglected for too long… • Exposes teaching staff fearful of performance management • Opens up fears of privatization • Opens up debates over copyright and academic freedom • … and it does this at a time of biting cuts and redundancies in the public sector 20
  • 21. It exposes anxieties…What is a lecture? What is it for?  That anxiety manifests itself as specific concerns: 1. I will be recorded without my permission 2. My recordings will be used for performance management 3. Students won‟t come to class 4. I don‟t have time to learn how to record 5. I won‟t be able to edit the recording 6. The recording will replace the lecturer 7. I will lose face-to-face time with students 8. Recording lectures is for distance learning institutions 21
  • 22. It exposes anxieties…What is a lecture? What is it for?  That anxiety manifests itself as specific concerns: 1. I will be recorded without my permission - policy 2. My recordings will be used for performance management – policy 3. Students won‟t come to class 4. I don‟t have time to learn how to record 5. I won‟t be able to edit the recording 6. The recording will replace the lecturer 7. I will lose face-to-face time with students 8. Recording lectures is for distance learning institutions 22
  • 23. It exposes anxieties…What is a lecture? What is it for?  That anxiety manifests itself as specific concerns: 1. I will be recorded without my permission - policy 2. My recordings will be used for performance management – policy 3. Students won‟t come to class – yes, they will 4. I don‟t have time to learn how to record – automatic 5. I won‟t be able to edit the recording – yes, you can 6. The recording will replace the lecturer 7. I will lose face-to-face time with students 8. Recording lectures is for distance learning institutions 23
  • 24. It exposes anxieties…What is a lecture? What is it for?  That anxiety manifests itself as specific concerns: 1. I will be recorded without my permission - policy 2. My recordings will be used for performance management – policy 3. Students won‟t come to class – yes, they will 4. I don‟t have time to learn how to record – automatic 5. I won‟t be able to edit the recording – yes, you can 6. The recording will replace the lecturer 7. I will lose face-to-face time with students 8. Recording lectures is for distance learning institutions 24
  • 25. They‟re actually concerned about losing interaction with students 25
  • 26. “I ONLY want to teach face to face - I want THEIR interaction as it helps me to teach” 26
  • 27. Students back this up… “Recordings should be a “It is much more back up like a cd. it is motivating and inspiring to like music, it is better live see the actual EXPERT but after the concert talking in real life about replaying a cd helps their subject <rather than refresh the memories” just see videos>!” “Don't just record the “The viewpoint of a tutor year's lectures and then or lecturer is essentially put them up online, for what a university student God's sake - this isn't the pays for” bloody OU you know!” "...It helped us to check whether we've done it right... But I also would have liked it if there was an actual revision class, where we can ask questions” 27
  • 28. Arthur C. Clarke  “Any teacher who can be replaced by a computer...should be” OR… we need to let teachers do what only they can do by letting computers do all that they can do. ”… But I also would have liked it if there was an actual revision class, where we can ask questions” 28
  • 29. Larry Summers  “Surely watching a video of the expert on the topic would be better?”  No, because our students want our lecturers. “It is much more motivating and inspiring to see the actual EXPERT “The viewpoint of a tutor or lecturer is essentially talking in real life about what a university student their subject <rather than pays for” just see videos>!” 29
  • 30. We need to build something that…  … meets massive numbers,  And also maintains teaching quality through interaction at scale  … and keeps the ethos and „flavour‟ of our institution intact. 30
  • 31. 31
  • 32. Enterprise-level learning („post stuff‟) We have enterprise-level integrated systems…. But what about the massive learning that takes place inside these systems? 32
  • 33. Blended Learning in Genetics  An example with Dr. Brendan Curran with a class of 150 Day Event Monday Recordings are made in advance Tuesday to  The recording is released to students inside the VLE Friday  An online quiz is also released to students  Upon passing (85% or higher) the student gains access to two discussion fora: 1. A group forum groups selects one question they cannot answer 2. A main forum, open to the entire class, where each group posts one question Friday The video, quiz and discussion forums are automatically hidden from students at noon on Friday. Monday The face-to-face lecture time is used to answer the questions 33
  • 34. What happened? - students  Students read their text books more  Students collaborated more  They argued for the method stating that “the idea is that we think for ourselves”  They felt it should be used in other modules where facts were not immutable 34
  • 35. What happened? - lecturer "The most exciting lecture I have ever had" "Deeper questions that I've ever had before” 35
  • 36. Landmark Optional lecture modules Rolling blended learning 1. Discussion forums, 2. Formative Landmark online tests, lecture 3. Materials repository, 4. etc. Rolling blended learning Landmark lecture 36
  • 38. 38
  • 39. Conclusion Challenge: We have to face a reality of increasing student numbers matched to dwindling finances and a wealth of free high quality materials available to anyone with an internet connection. They will ask „what is a university for‟? And we need a better answer than a piece of paper. Solution We have to overcome the idea that questioning methods is a centralist dogma and teaching methodologies are vital and sacrosanct. We have to build new teaching models that accept the massificaiton of education and focus on interaction with subject experts. 39
  • 40. Questions?  I hope this has given some food for thought. I hope you enjoy today and I‟m open to any questions you may have.  Email me to ask questions (or slate the whole idea) at  eoin.eoin@gmail.com  @EoinMcDnnll using #ITTC 40
  • 41.  All images licensed under Creative Commons  Nuts and bolts image - http://openclipart.org/detail/78445/nuts-and-bolts-by- mazeo  Lecture hall – http://www.flickr.com/photos/andriux_uk_events/473026 5732/ 41
  • 42. Appendices / extra slides 42
  • 43. Reporting •Business Intelligence •Echo Engage ? •Custom Reporting tools View and Publish •SharePoint Repository of Learning Materials ? •Mobile Devices EchoPlayer •Moodle / EchoEngage ? •RSS •Portal •Echo360 Direct Access ? •iTunes U Database •College Websites 43
  • 44. Will students still take notes? “They allow a review of the lecture in full, freeing me to fully concentrate on and consider what is being said, rather than scrabbling to take notes!!!” “The more notes I take, the more I “Taking notes helps learn” me concentrate” 44
  • 46. Attendance •Attendance “Recordings are helpful when you‟re absent – recordings aren‟t the cause for absence” It will not effect my attendance “because if I haven't gone to the lecture, chances are I won't bother to watch the “I would be annoyed if recording either” tutor's thought they could have less face time because of recordings” 46
  • 47. Joy Hinson on Attendance  One academic, who routinely films and uploads her lectures, Professor Joy Hinson, commented that it has made "not a scrap of difference" to attendance, and that her students use recordings both to revise and fill in any missed concepts, not to skip class. The same academic also reported overwhelmingly positive and encouraging feedback on the recordings from students; “they really want this,” she said, “and appreciate it.” 47
  • 48. Attendance  The evidence (both anecdotal and quantitative) indicates that this will not happen.  94% of students at LSE (where lectures are routinely recorded) stated that the availability of recorded lectures had not changed their lecture attendance.  82.2% of student survey respondents indicated that their attendance would remain the same. 48
  • 49. Institutional concerns  I will be recorded without my permission  My recordings will be used for performance management  I won‟t be able to remove the recording if I don‟t like it  I won‟t be allowed to edit the recording  Recordings don‟t help student learning 49
  • 50. First Principles of Policy 1. Q-Review is opt-in service for staff to use when they want to record their own lectures for educational purposes 2. Recordings will be accessible for no more than twelve months unless through prior agreement between the presenter and the DELU 3. It aims to encourage innovative teaching methods 4. It aims to encourage excellence in learning and teaching in line with the College mission and is not a tool to monitor staff 50
  • 51. Delivery Style  83.4% would choose a recording without edits made available rapidly over a more polished “Straight away unless major production. needed to be made, like a changes mistake in speech or query not answered during lecture. ” 51
  • 52. 52
  • 53. GENERATING THE QUESTIONS REQUIRED TO RE- ANIMATE OUR STUDENTS‟ MINDS.  WE NEED TO USE QUESTIONS (TO INITIATE DIALOGUES WITH AND BETWEEN STUDENTS.)  WE NEED STUDENTS TO USE QUESTIONS (TO INITIATE DIALOGUES WITH OTHER STUDENTS AND WITH US.) 53
  • 54. HOW SHOULD WE BE „NOURISHING‟ OUR STUDENTS‟ MINDS?  BY TEACHING FAR FEWER FACTS.  BY ASKING LOTS MORE QUESTIONS.  BY GETTING STUDENTS TO ASK QUESTIONS. 54
  • 55. Students at QMUL say... 96% of us think recording lectures is a good idea  Students at QMUL said.... 47% of us came to QM with 45% of us have the expectations that online previously accessed video and podcasts would online recorded seminars form a part of our studies or lectures as part of your studies in another institution “It’s 2010… Come 73% of us have, during our time at QM, accessed online join the rest of the videos and podcasts from world in the 21st another institution to help in our studies century” 55
  • 56.
  • 57. Have you used podcasts from other institutions? 57