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20 September 2012 Brussels, Belgium 1Gendered Innovations WorkshopIIID
Gendered Innovations in
Science, Medicine and Engin...
20 September 2012 Brussels, Belgium 2Gendered Innovations WorkshopIIID
Information for Ground & Air Travelers
IC-IC:
“Enha...
20 September 2012 Brussels, Belgium 3Gendered Innovations WorkshopIIID
Field investiagtions
Description of Work:
Field inv...
20 September 2012 Brussels, Belgium 4Gendered Innovations WorkshopIIID
Information requirements
Information requirements
o...
20 September 2012 Brussels, Belgium 5Gendered Innovations WorkshopIIID
Journeys and Stages
"Take-off journey", headed towa...
20 September 2012 Brussels, Belgium 6Gendered Innovations WorkshopIIID
Journeys and Stages
20 September 2012 Brussels, Belgium 7Gendered Innovations WorkshopIIID
Self-Service facilities
Benchmarking Self-Service F...
20 September 2012 Brussels, Belgium 8Gendered Innovations WorkshopIIID
Assessing the effect of physical impairments
The “S...
20 September 2012 Brussels, Belgium 9Gendered Innovations WorkshopIIID
Traveller needs/requirements
Traveller needs/requir...
20 September 2012 Brussels, Belgium 10Gendered Innovations WorkshopIIID
Traveller needs/requirements (2)
– moreover, the I...
20 September 2012 Brussels, Belgium 11Gendered Innovations WorkshopIIID
Expected results
An InfoConnectivity System
that w...
20 September 2012 Brussels, Belgium 12Gendered Innovations WorkshopIIID
Goals and objectives
The ICS will utilize the capa...
20 September 2012 Brussels, Belgium 13Gendered Innovations WorkshopIIID
Goals and objectives
1.
The ICS handbook will desc...
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IC-IC gendered innovation

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Transcript of "IC-IC gendered innovation"

  1. 1. 20 September 2012 Brussels, Belgium 1Gendered Innovations WorkshopIIID Gendered Innovations in Science, Medicine and Engineering 20 September 2012 Rue du Trône 62, Brussels Enhancing interconnectivity of short and long distance transport networks through passenger focused interlinked information-connectivity Project 266250. Coordinator: STAR, Nuray Kous Information for Ground & Air Travelers Participatory Research and Design Peter Simlinger
  2. 2. 20 September 2012 Brussels, Belgium 2Gendered Innovations WorkshopIIID Information for Ground & Air Travelers IC-IC: “Enhancing interconnectivity of short and long distance transport networks through passenger focused interlinked information connectivity”
  3. 3. 20 September 2012 Brussels, Belgium 3Gendered Innovations WorkshopIIID Field investiagtions Description of Work: Field investigations have to be done at airports and connwecting ground transport services. Purpose: – to determine both the current level and quality of information provision to travelers and – the possibilities - if not needs - for improvements, aiming at accelerated passenger transfers via an ICS (InfoConnectivity System), to be developed and demonstrated by means of ICS model applications.
  4. 4. 20 September 2012 Brussels, Belgium 4Gendered Innovations WorkshopIIID Information requirements Information requirements of travellers on the move were identified. • in situations - prior to where upcoming tasks are to be accomplished, but - close enough to cater for urgently needed information spawned by uncertainty • taking into account - low working memory of travellers
  5. 5. 20 September 2012 Brussels, Belgium 5Gendered Innovations WorkshopIIID Journeys and Stages "Take-off journey", headed towards an onward air-travel ICS information can be provided along a journey by various (analogue & digital) media in defined stages: "Landing journey", leading from a landing plane home or a hotel
  6. 6. 20 September 2012 Brussels, Belgium 6Gendered Innovations WorkshopIIID Journeys and Stages
  7. 7. 20 September 2012 Brussels, Belgium 7Gendered Innovations WorkshopIIID Self-Service facilities Benchmarking Self-Service Facilities: The test set-up requested a mix - of low, medium and high frequency travellers - of defined age groups - and a minimum of 33% of both non-European and female travellers. Goal: Assessment of - effectiveness (time taken by the traveller) - efficiency (number of errors) - satisfaction.
  8. 8. 20 September 2012 Brussels, Belgium 8Gendered Innovations WorkshopIIID Assessing the effect of physical impairments The “Sakamoto New Aged Simulation Suit” was employed to assess impairments that effect elderly travellers when they operate ticket machines.
  9. 9. 20 September 2012 Brussels, Belgium 9Gendered Innovations WorkshopIIID Traveller needs/requirements Traveller needs/requirements: – Approx. 160 requirements from ”Accessoires“ to ”Voice recognition (hands-free-functionality)” were established – also considering information supplied by Prof. Londa Schiebinger on results from previously held workshops on "Gendered Innovations in Science, Health & Medicine, and Engineering“, e.g. Baby care /Parenting room Day care services Lactation rooms Plyrooms for children Unaccompanied minors / children travelling alone
  10. 10. 20 September 2012 Brussels, Belgium 10Gendered Innovations WorkshopIIID Traveller needs/requirements (2) – moreover, the ICS user group ”Care givers“ was introduced – in 21 categories (problem statement to the need to explain not self explanatory requirements by asking questions like What? When? Where? Who? How? etc.)
  11. 11. 20 September 2012 Brussels, Belgium 11Gendered Innovations WorkshopIIID Expected results An InfoConnectivity System that will provide currently missing information travellers already wish to have on facilities and services for their next immediate destination and/or next transport provider(s). Such e.g. may concern wayshowing, lost & found, health care, security, immigration, customs, check- in, connecting transport & ticketing.
  12. 12. 20 September 2012 Brussels, Belgium 12Gendered Innovations WorkshopIIID Goals and objectives The ICS will utilize the capabilities of camera mobile phones which can automatically connect to information provided via QR (Quick Response) codes. For the multi-language target group of travellers, Systran automatic language translation software will be employed. The ICS applications will provide all information in 14 languages.
  13. 13. 20 September 2012 Brussels, Belgium 13Gendered Innovations WorkshopIIID Goals and objectives 1. The ICS handbook will describe in detail the benefits and implementation criteria of the ICS. It will be "public", thus stimulating stakeholders to get together to adopt the ICS for their "airport region". 2. An ICS app, briding the gap where traveller information is missing. Handbook ICS app
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