Ernest Scalberg "Attributes Of Successful Global Professionals"


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  • Ernest Scalberg "Attributes Of Successful Global Professionals"

    1. 1. The Attributes of Successful Global Professionals Presentation for International Career Fair ‘09 February 20, 2009 Ernest J. Scalberg, Dean Fisher School Monterey Institute of International Studies
    2. 2. Aims of this Presentation <ul><li>Identify the attributes of successful global professionals </li></ul><ul><li>Explain how global professionals develop </li></ul><ul><li>Explore new career areas that are emerging for global professionals </li></ul>
    3. 3. What is a Global Professional? <ul><li>Background attributes include: </li></ul><ul><ul><li>open to experience </li></ul></ul><ul><ul><li>flexible </li></ul></ul><ul><ul><li>comfortable with moving </li></ul></ul><ul><ul><li>open to other cultures </li></ul></ul><ul><ul><li>an honest, direct style </li></ul></ul><ul><ul><li>interest in other people </li></ul></ul><ul><ul><li>an eagerness to learn languages </li></ul></ul>
    4. 4. What is a Global Professional? <ul><li>Competencies for success include: </li></ul><ul><ul><li>Core business and global business (or appropriate scientific or technical) knowledge – a global mindset </li></ul></ul><ul><ul><li>Cultural interest and sensitivity </li></ul></ul><ul><ul><li>Honesty and integrity, ethics, servant and steward </li></ul></ul><ul><ul><li>Ability to think creatively and lead or facilitate innovation </li></ul></ul><ul><ul><li>Ability to take broad systemic views </li></ul></ul><ul><ul><li>Ability to learn from experience </li></ul></ul><ul><ul><li>Self-awareness </li></ul></ul>
    5. 5. How do Global Professionals Succeed? <ul><li>conflict management </li></ul><ul><li>negotiation </li></ul><ul><li>influencing </li></ul><ul><li>team building </li></ul><ul><li>active listening </li></ul><ul><li>ability to give feedback </li></ul><ul><li>communication </li></ul><ul><li>adaptation </li></ul><ul><li>Empower others (brings out the best in people) </li></ul><ul><li>Teacher, coach, mentor, and model learner </li></ul><ul><li>Ability to work effectively in social systems </li></ul>Skills for social interaction include:
    6. 6. How are Global Professionals Developed? <ul><li>Identify high potential student or organizational candidates, such as those who: </li></ul><ul><ul><li>like travel, novelty and international work </li></ul></ul><ul><ul><li>speak multiple languages </li></ul></ul><ul><ul><li>have worked with or lived and worked in foreign cultures </li></ul></ul><ul><li>Identify knowledge, skills, and abilities which need to be developed </li></ul><ul><li>Design a plan to achieve goals and provide feedback </li></ul>
    7. 7. How are Global Professionals Developed? <ul><li>Example global professional development activities include (in order of complexity and challenge): </li></ul><ul><ul><li>Host foreign guests </li></ul></ul><ul><ul><li>Be exposed to cultural differences in one’s own country </li></ul></ul><ul><ul><li>Become knowledgeable about broad global problems and opportunities </li></ul></ul><ul><ul><li>Be assigned on-site and distance multi-country projects </li></ul></ul>
    8. 8. How are Global Professionals Developed? <ul><li>Global professional development activities (continued): </li></ul><ul><ul><li>Work as a member of a cross-cultural team </li></ul></ul><ul><ul><li>Take an expatriate assignment </li></ul></ul><ul><ul><li>Manage a multi-country project, or be responsible for a global project </li></ul></ul><ul><ul><li>Work on a task force that designs and implements a business ethics code </li></ul></ul><ul><ul><li>Training Programs </li></ul></ul>
    9. 9. How can Students and Employees Prepare for Responsible Global Leadership Roles? <ul><li>Career Stages and The Four T’s </li></ul>Black, Morrison, and Gregersen (1999, p. 215) Training Transfers Teams Travel Late Mid-Career Early
    10. 10. How are Global Professionals Developed? <ul><li>Professional development is moving away from a focus on the personal characteristics of an individual toward the interdependence of an individual with others in the group or organization. </li></ul>
    11. 11. Succeeding Across Cultures <ul><li>Attributes for success are culturally contingent </li></ul><ul><li>Approaches dependent on: </li></ul><ul><ul><li>National or regional culture </li></ul></ul><ul><ul><li>Organizational and group culture </li></ul></ul><ul><li>Hofstede’s dimension of “power distance” </li></ul><ul><ul><li>Hierarchical </li></ul></ul><ul><ul><li>Non-Hierarchical </li></ul></ul><ul><li>“ Responsible Professionals” </li></ul><ul><ul><li>may differ from country to country and be interpreted differently across countries e.g. being honest, trustworthy and just are universally effective but enacted differently across cultures. </li></ul></ul>
    12. 12. Succeeding Across Cultures <ul><li>Impediments to success across cultures include being a loner or non-cooperative, ruthless, non-explicit, irritable, and dictatorial. </li></ul><ul><li>Culturally dependent attributes include risk-taking, enthusiastic, and charismatic. </li></ul><ul><li>Business performance improves when management practices are congruent with national culture, i.e. where societal preferences are matched by leadership behavior. </li></ul>
    13. 13. <ul><li>Be cautious about job trends </li></ul><ul><li>Green/Sustainabilty – water treatment, alternative energy, waste management, eco-friendly products, greening organizational operations </li></ul><ul><li>New financial models </li></ul><ul><li>Cross-border Entrepreneurship </li></ul><ul><li>Glocalization </li></ul><ul><ul><li>Product/service design (Human Factor Engineering) </li></ul></ul><ul><li>Health Care </li></ul><ul><li>Cross-border education and training </li></ul><ul><li>Space </li></ul>New Global Professional Careers
    14. 14. Resources for Successful Global Professionals <ul><li>General References: </li></ul>Black, J.S., A.J. Morrison, and H.B. Gregersen (1999), Global Explorers; The Next Generation of Leaders , New York and London: Routledge. Dalton, M., C. Ernst, J. Deal, and J. Leslie (2002), Success for the New Global Manager: What You Need to Know to Work Across Distances, Countries, and Cultures , San Francisco: Jossey-Bass. McCall, M.W., and G.P. Hollenbeck (2002), Developing Global Executives: The Lessons of Global Experience , Boston: Harvard Business School Press. Doh, J. and Stumpf, S. (eds.) (2005), Handbook of Responsible Leadership and Governance in Global Business , London: Edward Elgar. Trompenaars, A (1993), Riding the Waves of Culture: Understanding Cultural Diversity in Global Business , New York: McGraw-Hill.
    15. 15. Resources for Successful Global Professionals <ul><li>Material for this presentation is taken from : </li></ul><ul><li>Scalberg, E.J. Responsible leadership and governance in global business, p. 380 – 398 </li></ul><ul><li>Sackmann, S.A. Responsible leadership: a cross-cultural perspective, p. 307 – 331 </li></ul><ul><li>In: J.P. Doh and S.A. Stumpf, eds. Handbook on Responsible Leadership and Governance in Global Business. Cheltenham, UK: Edward Elgar, 2005. </li></ul>