ICEflo - a SaaS solution for Implementing Change?

Why ICEflo?
http://www.iceflo.com
October 2009
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ICEflo – What is it ?
An innovativeweb basedSaaS solution, designed specifically to manage time constrained change whilst protecting service availability
A solution with a unique real-time forecasting engine, continuous status monitoring and automated threshold alerting
A flexible and generic solution that can be applied to any business or technical change scenario
Changes of this type are managed via a Schedule of Events (SoE)
ICEflo facilitates the construction and execution of SoEs
ICEflo is neither Project Management software nor Service Management software – but fills the significant gap between these product families
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© 2009 Agenor Technology Ltd

When would you use it?
Introducing a new application or infrastructure solution into Production service
Upgrading an existing application or infrastructure solution – with either a functional enhancement or a maintenance release
Planning and executing a Business Continuity / Disaster Recovery event – both regular planned rehearsals and the “real-thing”
Re-locating an existing business service to a new physical platform, perhaps in a new datacentre.
ICEflo is best used when time is constrained and when Service Level Agreements mean that availability is the top priority.
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ICEflo Positioning
Gartner Market Size
Global - £800m pa
UK - £100m pa
Gartner Market Size
Global - £10bn pa
UK - £1bn pa
Solution
Gap
Deployment or Implementation
Project Mgmt Solutions
IT Operations Solutions
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The Solution Gap
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Product Features
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The Spreadsheet Version
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The ICEflo Version
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ICEflo – Increased Control
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Real-Time Gauge Status
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Home Page
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Defining Tasks
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SoE Structure
Header
Stage 4
3.12 Task Level Detail – Team – Role - Person
Task Status & Dependency Indicators
Checkpoint
Stage 1
Header
Checkpoint
Stage 5
Header
Checkpoint
Stage 6
Header
Checkpoint
Stage 2
Header
Checkpoint
Stage 3
Header
Checkpoint
Stage 4
Header
Checkpoint
Pre-Imp Phase
Implementation Phase
Post-Imp Phase
Structure Replicated for Backout SoE
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Scheduling Schematic
SoEActual/Forecast
End
SoEActual/Forecast
End
SoEActual/Forecast
End
SoEActual/Forecast
Start
Green RAG
Amber RAG
Red RAG
Agreed Change Window
Service Protection Period
Maintenance Window / DR RTO
Timeline
Service Up Time
Service Down Time
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Task Lifecycle
During Construction
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SoE Lifecycle
During Construction
Initial
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During Execution
Task Lifecycle
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SoE Lifecycle
During Execution
Post Implementation
Phase
Implementation
Phase
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Pre-Implementation
Phase