ICEflo - a SaaS solution for Implementing Change?

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    ICEflo - a SaaS solution for Implementing Change? - Presentation Transcript

    1. Why ICEflo?
      http://www.iceflo.com
      October 2009
      v1d2
    2. ICEflo – What is it ?
      An innovativeweb basedSaaS solution, designed specifically to manage time constrained change whilst protecting service availability
      A solution with a unique real-time forecasting engine, continuous status monitoring and automated threshold alerting
      A flexible and generic solution that can be applied to any business or technical change scenario
      Changes of this type are managed via a Schedule of Events (SoE)
      ICEflo facilitates the construction and execution of SoEs
      ICEflo is neither Project Management software nor Service Management software – but fills the significant gap between these product families
      2
       © 2009 Agenor Technology Ltd
    3. When would you use it?
      Introducing a new application or infrastructure solution into Production service
      Upgrading an existing application or infrastructure solution – with either a functional enhancement or a maintenance release
      Planning and executing a Business Continuity / Disaster Recovery event – both regular planned rehearsals and the “real-thing”
      Re-locating an existing business service to a new physical platform, perhaps in a new datacentre.
      ICEflo is best used when time is constrained and when Service Level Agreements mean that availability is the top priority.
      3
       © 2009 Agenor Technology Ltd
    4. ICEflo Positioning
      Gartner Market Size
      Global - £800m pa
      UK - £100m pa
      Gartner Market Size
      Global - £10bn pa
      UK - £1bn pa
      Solution
      Gap
      Deployment or Implementation
      Project Mgmt Solutions
      IT Operations Solutions
       © 2009 Agenor Technology Ltd
      4
    5. The Solution Gap
      5
       © 2009 Agenor Technology Ltd
    6. Product Features
      6
    7. The Spreadsheet Version
      7
    8. The ICEflo Version
      8
    9. ICEflo – Increased Control
      9
    10. Real-Time Gauge Status
      10
    11. Home Page
      11
    12. Defining Tasks
      12
    13. SoE Structure
      Header
      Stage 4
      3.12 Task Level Detail – Team – Role - Person
      Task Status & Dependency Indicators
      3.13 Task Level Detail – Team – Role - Person
      3.14 Task Level Detail – Team – Role - Person
      3.15 Task Level Detail – Team – Role - Person
      Checkpoint
      Stage 1
      Header
      Checkpoint
      Stage 5
      Header
      Checkpoint
      Stage 6
      Header
      Checkpoint
      Stage 2
      Header
      Checkpoint
      Stage 3
      Header
      Checkpoint
      Stage 4
      Header
      Checkpoint
      Pre-Imp Phase
      Implementation Phase
      Post-Imp Phase
      Structure Replicated for Backout SoE
      13
       © 2009 Agenor Technology Ltd
    14. Scheduling Schematic
      SoEActual/Forecast
      End
      SoEActual/Forecast
      End
      SoEActual/Forecast
      End
      SoEActual/Forecast
      Start
      Green RAG
      Amber RAG
      Red RAG
      Agreed Change Window
      Service Protection Period
      Maintenance Window / DR RTO
      Timeline
      Service Up Time
      Service Down Time
      14
       © 2009 Agenor Technology Ltd
    15. Task Lifecycle
      During Construction
      15
       © 2009 Agenor Technology Ltd
    16. SoE Lifecycle
      During Construction
      Initial
      16
       © 2009 Agenor Technology Ltd
    17. During Execution
      Task Lifecycle
      17
       © 2009 Agenor Technology Ltd
    18. SoE Lifecycle
      During Execution
      Post Implementation
      Phase
      Implementation
      Phase
      18
       © 2009 Agenor Technology Ltd
      Pre-Implementation
      Phase
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