How and why to recommend New Zealand
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How and why to recommend New Zealand



Nearly 100,000 international students chose New Zealand for their studies abroad in 2012, contributing NZ $2 billion to the economy and supporting approximately 32,000 jobs. This makes international ...

Nearly 100,000 international students chose New Zealand for their studies abroad in 2012, contributing NZ $2 billion to the economy and supporting approximately 32,000 jobs. This makes international education a significant export sector in the country, and the government aims to see it bigger still, having set a target of doubling the sector’s value to NZ $5 billion by 2025.

For more information on recent funding boosts, visa processing improvements, and enrolment trends, please see our article: "New Zealand aims to double value of international education by 2025" on ICEF Monitor:

For more industry news, market intelligence, research and commentary for international student recruitment please visit, subscribe for daily or weekly updates, and follow us on Twitter



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How and why to recommend New Zealand How and why to recommend New Zealand Presentation Transcript

  • How and why to recommend New Zealand Rema Maiava, Branch Manager Palmerston North
  • Presentation Outline  INZ and its Vision 2015  Global Service Delivery Model  Immigration Global Management System  Visa Application Centres  INZ and Export Education  NZ Study & Work Website
  • Immigration NZ’s Vision In 2015 we are recognised as a trusted partner, delivering outstanding immigration services and bringing in the best people New Zealand needs in order to prosper. To achieve this, INZ is moving towards a new operating model in which it will: increase it’s global reach centralise processing improve access to services rationalise its branch network simplify data and processes View slide
  • Global Service Delivery Model  Immigration New Zealand (INZ) is working towards a more flexible, customer focused and cost effective global service delivery model  The new model centralises visa processing, rationalises the branch network, simplifies processes, increases online access and includes greater partnership with third parties  The model takes into account that INZ is introducing a new ICT system – the Immigration Global Management System (IGMS) View slide
  • Immigration Global Management System  Enable a global service delivery model that is no longer reliant on physical branches, paper application forms and manual processing  New processes and supporting technology that will improve and support the operations and services of INZ and INZ partners  What will be achieved once IGMS is rolled out?  Visa services will be delivered online  A more flexible business model  Improved “Attract and Retain” functionality  More consistent decision making  Improved fraud and compliance detection and prevention  Better information sharing for INZ partners
  • Global Footprint  Hub offices (Area Office) for larger scale visa processing  Offshore: Apia, Bangkok, Mumbai, Shanghai, London.  Onshore: Auckland Central, Henderson, Palmerston North and Christchurch  Satellite Offices  Closures  Sydney and Dunedin from late 2013  Further branch review and implementation
  • Visa Application Centres  The new service delivery model includes increased partnering with specialist third party providers to outsource lodgement of visa applications, via the establishment of Visa Application Centres (VACs)  The increase in use of VAC’s has initially been focussed on the replacement of visa services previously provided by MFAT.  INZ has successfully established 37 VACs around the world  April: Los Angeles  May onwards: Dubai, Ankara, Pretoria and Sydney
  • INZ and Export Education INZ’s key role here is facilitating the entry of international students to support the export education industry. But we face specific risks/issues:  Non genuine or bona fide students  Facilitating more graduates through to residence, while maintaining quality standards (i.e. skilled people in skilled jobs)  vulnerable students being at greater risk of exploitation in the labour market  Potential labour market displacement if too many international students and graduates are seeking work.
  • How?  Enhancements to current policy settings  Amended health and character requirements  Canterbury English Language students and work rights  Facilitate access to study and training for genuine students  Facilitate pathways to work and residence for highly skilled graduates  Incentives target students undertaking high level courses
  • NZ Study and Work Website
  • Thank You Please come and see us if you have any queries, we are at Booth #49 by the Refreshment Points.