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It's not what we make, 
it's what we make possible. ™ 
Presented by Robert Buhrke 
(Founder and MD of ICEBERG Innovation) 
1 September 2014 at the Hilton Hotel in Cairns 
1
2
3 
It is not the strongest of the 
species that survive, nor the most 
intelligent, but the one most 
responsive to change. 
Charles Darwin
WELCOME 
TO 
4 
Using 
INNOVATION 
to “get in” 
or “get an edge” 
or get to the top!
•Something NEW or 
NOVEL that has 
VALUE and IMPACT 
in the marketplace 
•It can be so much 
more than a new 
product 
What is INNOVATION? 
5
Lookout for 
• Short Intro 
1. Innovation 
• Some Basics 
• Profits 
• Techniques 
2. Access to Funding 
3. Tips & Case Study 
Overview for today’s session 
6
About Robert 
• Qualified Sparky (in EU) 
• Dipl.-Ing. (MSc) Electrical and Computer Engineering 
• Lived in DE, CA and AU 
• 20+ years experience with New Product Development 
• Innovation Expert, international clients 
• 1st Innovation Coach in Australia 
• Developed and pioneered 3 Innovation Programs for Gov 
• Co-Founder of the Tropical Innovation Awards in Cairns 
• well over 10,000 hours of practical Consulting 
+ Commercialisation work experience 
• LOVES small business and traveling (25+ countries) 
• LOVES GREAT IDEAS & AWESOME PRODUCTS 
7
Why listen? 
8
9
10
We assist business owners to 
“Make Innovation easier & profitable” 
through unlocking hidden value 
1. Innovation Products & Services 
2. Commercialisation Consultancy 
3. Access to Capital 
• Proven products, methods and tools 
• Collaboration & Strong Partnerships 
• Access to Technology & Manufacturing 
11
From Idea 
12
13 
1st Product 
iPhone 3 / 4 / 5 / 6 Cases 
• Dust- and Waterproof 
• Shockproof 
• Useful Accessories
14 
New Models
15
USP? CPA? 
What makes you 
and your product 
special? 
16
17
18
• Short Video Clip 
20
21
Mercedes outranked all other automotive brands 
in terms of customer loyalty and satisfaction. 
22
• highest-ranked 
luxury brand 
• Driving sales 
“Best or Nothing” 
•Excellence in Engineering 
+ Performance 
+ Design 
+ Safety 
23 
125th Birthday
Low-Cost 
High 
Impact 
Innovation 
Example 
from 
Mexico 
24
What Customers want 
26 
What you can provide 
What your competitors 
can provide 
 
 
 
  
 
What your competitors 
cannot provide
27
Why innovate? 
61% of CEOs worldwide say that 
INNOVATION IS A PRIORITY 
(or a PRIMARY FOCUS) within their business. 
So… what’s wrong with the other 39%? 
28
The price of not innovating? 
29
? 
30
3x Growth in 5 years 
Year 1 2 3 4 5 
8% 56% 
Difference Difference 
Top Innovators outperform others by a growth factor of (84% / 28% =) 3 
31
Worth 
a closer 
look? 
32
Levers to Increase Profitability and Growth 
33 
#1
WHY INNOVATE? 
• Solving a meaningful problem / Helping others 
• Profit / Survival of the Company 
• Revenue per Employee 
• Cost & Risk Reduction 
• Social and Environmental Benefits 
• Sense of Achievement 
• Retirement / Exit Plan 
• … ? 
34
Need another REASON? 
Innovation skills are a KEY to 
FUTURE-PROOF ANY BUSINESS35
36
Beyond creativity, ideas and 
inventions… 
What is a REAL INNOVATION? 
1. typically something that has 
impact and value in the marketplace 
2. A profit driver & cash-cow! 
3. It may have other benefits 
e.g. cost savings, social or 
environmental benefits 
37
Innovation Basics 
• It’s all about 
future-proofing your business 
38
Biggest problem for many firms? 
1. What new products/services 
can/should we offer? 
2. What else can we do? 
39
41
The Problem 
42
Different Types 
of Innovation 
Main Types 
• Product 
• Service 
• Process 
• Organisational 
• Business Model Innovation 
… 
43
Tips 
1. Focus on the customer! 
• Pain or Problem 
• Needs 
• Wants 
• Desires/Dreams? 
2. Get a Phd! 
(in your clients’ problems) 
3. Combine different types 
and levels of innovation 
44
Example: Evolution of a product 
Hasn’t it been around a long, long time? 
Version 1 
45
Version 2 
Year: 
1972 
46
Version 3 
47
Version 4 
48
Version 5 
49
How many wheels does your current 
product (service or business) have? 
50
How to innovate? 
51 
Method Result 
Wait for inspiration  
Get help  
Learn to innovate  
Get help and learn to innovate 
Useful Tools 
52
Horizons Concept 
time 
$ 
1 
3 
2 
54
Horizons Concept 
55 
H1 
H3 
H2 
1 Max 80 % 
2 Max 20% 
3 1-5%
Do we like the 
HORIZON concept? 
57
How about a different business model? 
• Web-based 
• Asset-low 
• Cash-rich 
Status: 
April 2014 in Cairns: 
•58 Rentals 
•$20 - $200 
58
Aug 2014 
59 
• 280 rentals 
in Cairns
60
61
Start up! 
62
Founded in August of 2008 
2013: sales of 1.9b | revenue: $250m 
Valuation: $2.5 billion 2012 $10 billion in 2014? 
63
From ZERO to HERO 
2008 = ZERO 
2013 = 1.9b in sales 
20XX = HERO 
TIP from the Founder: 
THINK BIG! 
64
Ready 
for a real gem? 
65
66
Revenue from Innovation 
67 
By type and method 
BMI Network Process Product & Service Channel/Brand/Experience
68
69
For whom are we creating value? Who are our most important customers? 
What is our customers’ major problem? 
70
What value do we deliver to the customer? Which one of our customer’s 
problems are we helping to solve? Which customer needs are we 
satisfying? What bundles of products and services are we offering to each 
Customer Segment? 
71
Through which Channels do our Customer Segments want to be reached? 
How are we reaching them now? How are our Channels integrated? Which 
ones work best? Which ones are most cost-efficient? How are we 
integrating them with customer routines? 
72
What type of relationship does each of our Customer Segments expect us 
to establish and maintain with them? Which ones have we established? 
How costly are they? 
How are they integrated with the rest of our business model? 
73
For what value are our customers really willing to pay? For what do they 
currently pay? How are they currently paying? How would they prefer to 
pay? How much does each Revenue Stream contribute to overall revenues? 
74
What Key Resources do our Value Propositions require? Our Distribution 
Channels? Customer Relationships? Revenue Streams? 
Which assets are essential? 
75
What Key Activities do our Value Propositions require? Our Distribution 
Channels? Customer Relationships? Revenue Streams? Information 
System? Logistic Platform? 
76
Who are our Key Partners? Who are our key suppliers? Which Key 
Resources are we acquiring from partners? Which Key Activities do 
partners perform? Who do we rely on to run our business? 
77
What are the most important costs inherent in our business model? Which 
Key Resources are most expensive? Which Key Activities are most 
expensive? HR cost? Engineering cost? Manufacturing cost? 
78
VISUAL Business Model = QUICK. EASY. POWERFUL. 
79
Back to our real life example 
Core VP 
•Monetise an underutilized asset (house, room, castle) 
• international easy-to-use platform 
•Trust 
• User reviews to establish credibility 
• Providing insurance (just in case) 
80
81
FUNDING & 
Access to CAPITAL 
83
Some well-known (old) options 
DEBT EQUITY 
Family, Friends and Fools Family, Friends and Fools 
Banks and Building Societies Business Angels 
Overdrafts Venture Capital 
Commercial Line of Credits Private Equity 
Investment Banks Initial Public Offering 
84
What are the 
REAL OPTIONS? 
1. Banks 
2. Government 
3. Crowdfunding 
4. Investors 
85
Option 1: 
You have to 
• Pay interest 
• Pay it back 
• Have and offer security 
86
Option 2: Grants 
87
Option 3: Crowdfunding 
88
89
Option 4: INVESTORS & SMART MONEY 
90
Our sweet spot: 
$200k – $ 5m 
91
CAPITAL (typically 200k to $5m) 
other BENEFITS (not-so-visible for most people) 
• interest-free and 
• non-repayable Funds 
= Asset (instead of debt) 
• SMART Money 
• Increased Credibility 
• We can advertise 
– you cannot 
• Easier way to exit 
Access to 
• Funding Strategist 
• Expert Lawyer 
• Tools, Templates 
• Secondary Share 
Sales Platform 
92
Why 
(privately-run 
or individually 
organised) 
Capital Raisings 
don’t succeed 
93
From the 
Entrepreneurs 
view: 
1. No success with Angels 
and VC’s especially rural 
2. No success with 
bank lending 
3. No success with others 
4. People don’t understand how 
great the opportunity is 
94
From the Investors view: 
• It’s not what they want 
• wrong niche, not their sweet spot 
• not viable, money not right 
• they don’t understand what the 
opportunity is 
• they can’t find your opportunity 
• credibility is lacking 
95
What do you need to raise capital? 
• A passionate, credible and likeable TEAM 
• At least one smart person in the team 
• Ideally at least one charismatic person in the team 
• High profit margins 
• Clear value proposition + unique competitive advantage 
• sustainable business model 
• A good story and people to tell the story to 
96
Not a walk in the park, 
but… 
97
98
The best way to predict the future 
is to create it. Peter Drucker 
99
Next Steps 
100
101
What makes or breaks innovation success? 
Vision 
Culture 
Life Cycle Management 
Foundation 
102
103
104
A good start is a proper company assessment 
Ability to make money from ideas and innovation 
Most profitable 
companies 
106
Does such an assessment really help? 
107 
It works for big and small companies – even for startups! 
turnover in $m
Professional and detailed assessment: 
Benefits 
•Detailed Diagnosis (100p) 
•Objective 
•Identifies all key areas for improvement 
•Future focussed 
•Helpful to Raise Capital 
109
How businesses perform at new product development 
110
time 
$ 
115
Understanding Critical Elements of New Product Development 
Hopefully sales explode 
and profits go through 
the roof! 
time 
$ 
A new idea is born! 
Product Launch! 
As time progresses more 
and more money is 
invested in the idea 
If things go well then 
the idea is launched 
as a new product 
Very critical: short 
Time-to-Market 
Money spent Money earned 
1st 2nd 3rd Sale 
We finally start making some money 
Highly desirable: short Time-to-Profit 
Break Even 
Happy Days: 
More money is coming in! 
© 2014 by Robert Buhrke 
All rights reserved by ICEBERG Innovation 
116
Summary: Why innovate? 
TOP REASONS: 
1.profit and growth 
2.competitiveness 
3.increasing productivity 
A smaller but growing proportion of businesses 
innovate for social and environmental reasons. 
117
Motivation? 
118
Now let’s innovate 
and build some cool 
and valuable things 
for your customers! 
119
A very good method (but it needs explaining)! 
• See flipchart and 
• Ask me in the workshop or 
• let’s schedule a follow up session 
120
Thank you for coming along! 
If you need help, we’re just a phone call away. 
Our Office Phone: 1300 037 679 
Please ask for Robert Buhrke if you have any questions in regards to this presentation. 
or you wish to follow up or discuss how we can help your company or project. 
Alternatively contact us through our website at 
www.ICEBERG-Innovation.com 
121

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ICEBERG Innovation - Summary of Slides for the 2014 Small Company - Big Business Workshop

  • 1. It's not what we make, it's what we make possible. ™ Presented by Robert Buhrke (Founder and MD of ICEBERG Innovation) 1 September 2014 at the Hilton Hotel in Cairns 1
  • 2. 2
  • 3. 3 It is not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change. Charles Darwin
  • 4. WELCOME TO 4 Using INNOVATION to “get in” or “get an edge” or get to the top!
  • 5. •Something NEW or NOVEL that has VALUE and IMPACT in the marketplace •It can be so much more than a new product What is INNOVATION? 5
  • 6. Lookout for • Short Intro 1. Innovation • Some Basics • Profits • Techniques 2. Access to Funding 3. Tips & Case Study Overview for today’s session 6
  • 7. About Robert • Qualified Sparky (in EU) • Dipl.-Ing. (MSc) Electrical and Computer Engineering • Lived in DE, CA and AU • 20+ years experience with New Product Development • Innovation Expert, international clients • 1st Innovation Coach in Australia • Developed and pioneered 3 Innovation Programs for Gov • Co-Founder of the Tropical Innovation Awards in Cairns • well over 10,000 hours of practical Consulting + Commercialisation work experience • LOVES small business and traveling (25+ countries) • LOVES GREAT IDEAS & AWESOME PRODUCTS 7
  • 9. 9
  • 10. 10
  • 11. We assist business owners to “Make Innovation easier & profitable” through unlocking hidden value 1. Innovation Products & Services 2. Commercialisation Consultancy 3. Access to Capital • Proven products, methods and tools • Collaboration & Strong Partnerships • Access to Technology & Manufacturing 11
  • 13. 13 1st Product iPhone 3 / 4 / 5 / 6 Cases • Dust- and Waterproof • Shockproof • Useful Accessories
  • 15. 15
  • 16. USP? CPA? What makes you and your product special? 16
  • 17. 17
  • 18. 18
  • 19. • Short Video Clip 20
  • 20. 21
  • 21. Mercedes outranked all other automotive brands in terms of customer loyalty and satisfaction. 22
  • 22. • highest-ranked luxury brand • Driving sales “Best or Nothing” •Excellence in Engineering + Performance + Design + Safety 23 125th Birthday
  • 23. Low-Cost High Impact Innovation Example from Mexico 24
  • 24. What Customers want 26 What you can provide What your competitors can provide       What your competitors cannot provide
  • 25. 27
  • 26. Why innovate? 61% of CEOs worldwide say that INNOVATION IS A PRIORITY (or a PRIMARY FOCUS) within their business. So… what’s wrong with the other 39%? 28
  • 27. The price of not innovating? 29
  • 28. ? 30
  • 29. 3x Growth in 5 years Year 1 2 3 4 5 8% 56% Difference Difference Top Innovators outperform others by a growth factor of (84% / 28% =) 3 31
  • 30. Worth a closer look? 32
  • 31. Levers to Increase Profitability and Growth 33 #1
  • 32. WHY INNOVATE? • Solving a meaningful problem / Helping others • Profit / Survival of the Company • Revenue per Employee • Cost & Risk Reduction • Social and Environmental Benefits • Sense of Achievement • Retirement / Exit Plan • … ? 34
  • 33. Need another REASON? Innovation skills are a KEY to FUTURE-PROOF ANY BUSINESS35
  • 34. 36
  • 35. Beyond creativity, ideas and inventions… What is a REAL INNOVATION? 1. typically something that has impact and value in the marketplace 2. A profit driver & cash-cow! 3. It may have other benefits e.g. cost savings, social or environmental benefits 37
  • 36. Innovation Basics • It’s all about future-proofing your business 38
  • 37. Biggest problem for many firms? 1. What new products/services can/should we offer? 2. What else can we do? 39
  • 38. 41
  • 40. Different Types of Innovation Main Types • Product • Service • Process • Organisational • Business Model Innovation … 43
  • 41. Tips 1. Focus on the customer! • Pain or Problem • Needs • Wants • Desires/Dreams? 2. Get a Phd! (in your clients’ problems) 3. Combine different types and levels of innovation 44
  • 42. Example: Evolution of a product Hasn’t it been around a long, long time? Version 1 45
  • 43. Version 2 Year: 1972 46
  • 47. How many wheels does your current product (service or business) have? 50
  • 48. How to innovate? 51 Method Result Wait for inspiration  Get help  Learn to innovate  Get help and learn to innovate 
  • 50. Horizons Concept time $ 1 3 2 54
  • 51. Horizons Concept 55 H1 H3 H2 1 Max 80 % 2 Max 20% 3 1-5%
  • 52. Do we like the HORIZON concept? 57
  • 53. How about a different business model? • Web-based • Asset-low • Cash-rich Status: April 2014 in Cairns: •58 Rentals •$20 - $200 58
  • 54. Aug 2014 59 • 280 rentals in Cairns
  • 55. 60
  • 56. 61
  • 58. Founded in August of 2008 2013: sales of 1.9b | revenue: $250m Valuation: $2.5 billion 2012 $10 billion in 2014? 63
  • 59. From ZERO to HERO 2008 = ZERO 2013 = 1.9b in sales 20XX = HERO TIP from the Founder: THINK BIG! 64
  • 60. Ready for a real gem? 65
  • 61. 66
  • 62. Revenue from Innovation 67 By type and method BMI Network Process Product & Service Channel/Brand/Experience
  • 63. 68
  • 64. 69
  • 65. For whom are we creating value? Who are our most important customers? What is our customers’ major problem? 70
  • 66. What value do we deliver to the customer? Which one of our customer’s problems are we helping to solve? Which customer needs are we satisfying? What bundles of products and services are we offering to each Customer Segment? 71
  • 67. Through which Channels do our Customer Segments want to be reached? How are we reaching them now? How are our Channels integrated? Which ones work best? Which ones are most cost-efficient? How are we integrating them with customer routines? 72
  • 68. What type of relationship does each of our Customer Segments expect us to establish and maintain with them? Which ones have we established? How costly are they? How are they integrated with the rest of our business model? 73
  • 69. For what value are our customers really willing to pay? For what do they currently pay? How are they currently paying? How would they prefer to pay? How much does each Revenue Stream contribute to overall revenues? 74
  • 70. What Key Resources do our Value Propositions require? Our Distribution Channels? Customer Relationships? Revenue Streams? Which assets are essential? 75
  • 71. What Key Activities do our Value Propositions require? Our Distribution Channels? Customer Relationships? Revenue Streams? Information System? Logistic Platform? 76
  • 72. Who are our Key Partners? Who are our key suppliers? Which Key Resources are we acquiring from partners? Which Key Activities do partners perform? Who do we rely on to run our business? 77
  • 73. What are the most important costs inherent in our business model? Which Key Resources are most expensive? Which Key Activities are most expensive? HR cost? Engineering cost? Manufacturing cost? 78
  • 74. VISUAL Business Model = QUICK. EASY. POWERFUL. 79
  • 75. Back to our real life example Core VP •Monetise an underutilized asset (house, room, castle) • international easy-to-use platform •Trust • User reviews to establish credibility • Providing insurance (just in case) 80
  • 76. 81
  • 77. FUNDING & Access to CAPITAL 83
  • 78. Some well-known (old) options DEBT EQUITY Family, Friends and Fools Family, Friends and Fools Banks and Building Societies Business Angels Overdrafts Venture Capital Commercial Line of Credits Private Equity Investment Banks Initial Public Offering 84
  • 79. What are the REAL OPTIONS? 1. Banks 2. Government 3. Crowdfunding 4. Investors 85
  • 80. Option 1: You have to • Pay interest • Pay it back • Have and offer security 86
  • 83. 89
  • 84. Option 4: INVESTORS & SMART MONEY 90
  • 85. Our sweet spot: $200k – $ 5m 91
  • 86. CAPITAL (typically 200k to $5m) other BENEFITS (not-so-visible for most people) • interest-free and • non-repayable Funds = Asset (instead of debt) • SMART Money • Increased Credibility • We can advertise – you cannot • Easier way to exit Access to • Funding Strategist • Expert Lawyer • Tools, Templates • Secondary Share Sales Platform 92
  • 87. Why (privately-run or individually organised) Capital Raisings don’t succeed 93
  • 88. From the Entrepreneurs view: 1. No success with Angels and VC’s especially rural 2. No success with bank lending 3. No success with others 4. People don’t understand how great the opportunity is 94
  • 89. From the Investors view: • It’s not what they want • wrong niche, not their sweet spot • not viable, money not right • they don’t understand what the opportunity is • they can’t find your opportunity • credibility is lacking 95
  • 90. What do you need to raise capital? • A passionate, credible and likeable TEAM • At least one smart person in the team • Ideally at least one charismatic person in the team • High profit margins • Clear value proposition + unique competitive advantage • sustainable business model • A good story and people to tell the story to 96
  • 91. Not a walk in the park, but… 97
  • 92. 98
  • 93. The best way to predict the future is to create it. Peter Drucker 99
  • 95. 101
  • 96. What makes or breaks innovation success? Vision Culture Life Cycle Management Foundation 102
  • 97. 103
  • 98. 104
  • 99. A good start is a proper company assessment Ability to make money from ideas and innovation Most profitable companies 106
  • 100. Does such an assessment really help? 107 It works for big and small companies – even for startups! turnover in $m
  • 101. Professional and detailed assessment: Benefits •Detailed Diagnosis (100p) •Objective •Identifies all key areas for improvement •Future focussed •Helpful to Raise Capital 109
  • 102. How businesses perform at new product development 110
  • 104. Understanding Critical Elements of New Product Development Hopefully sales explode and profits go through the roof! time $ A new idea is born! Product Launch! As time progresses more and more money is invested in the idea If things go well then the idea is launched as a new product Very critical: short Time-to-Market Money spent Money earned 1st 2nd 3rd Sale We finally start making some money Highly desirable: short Time-to-Profit Break Even Happy Days: More money is coming in! © 2014 by Robert Buhrke All rights reserved by ICEBERG Innovation 116
  • 105. Summary: Why innovate? TOP REASONS: 1.profit and growth 2.competitiveness 3.increasing productivity A smaller but growing proportion of businesses innovate for social and environmental reasons. 117
  • 107. Now let’s innovate and build some cool and valuable things for your customers! 119
  • 108. A very good method (but it needs explaining)! • See flipchart and • Ask me in the workshop or • let’s schedule a follow up session 120
  • 109. Thank you for coming along! If you need help, we’re just a phone call away. Our Office Phone: 1300 037 679 Please ask for Robert Buhrke if you have any questions in regards to this presentation. or you wish to follow up or discuss how we can help your company or project. Alternatively contact us through our website at www.ICEBERG-Innovation.com 121