Staff Education, Motivation & Retention
--A Different Perspective on China
Tony Xu
China National Convention Center
SF Express
Est. 1993
Fleet: 32 cargo aircraft
Staff: 130,000 (2011)
Revenue: RMB16 billion (USD2.5 billion)(2011)
China’s FedEx
China’s besties
China’s dating
6.99 million

China’s fresh graduates in 2013
Squeezed by owner

Competition from hotels

China’s convention venues
PENS
roud
Fencing and pistol shooting competitions
International Broadcasting Center (IBC)
Main Press Center (MPC)

2008 Beijing ...
Number of Events in CNCC
283
Meetings & Events
Exhibitions

2,903

01 Nov 2009 – 31 Oct 2013
Beijing International Film Festival
ducation
etworking
8 staff clubs
alary
3 Bedrooms (153 sqm)
RMB 6.5 million (sale)

USD 1.04 million

1 Bedroom (43 sqm)
RMB 2.3 million (sale)
USD 370,000

1 Be...
RMB500 (USD80)
RMB700 (USD112)
Staff Salary Increase
Staff Salary Increase

14%
30%

2010年

2011年

2012年
Se03  Staff education, motivation and retention - Tony Xu
Se03  Staff education, motivation and retention - Tony Xu
Se03  Staff education, motivation and retention - Tony Xu
Se03  Staff education, motivation and retention - Tony Xu
Se03  Staff education, motivation and retention - Tony Xu
Se03  Staff education, motivation and retention - Tony Xu
Se03  Staff education, motivation and retention - Tony Xu
Se03  Staff education, motivation and retention - Tony Xu
Se03  Staff education, motivation and retention - Tony Xu
Se03  Staff education, motivation and retention - Tony Xu
Se03  Staff education, motivation and retention - Tony Xu
Se03  Staff education, motivation and retention - Tony Xu
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Se03 Staff education, motivation and retention - Tony Xu

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Se03 Staff education, motivation and retention - Tony Xu

  1. 1. Staff Education, Motivation & Retention --A Different Perspective on China Tony Xu China National Convention Center
  2. 2. SF Express Est. 1993 Fleet: 32 cargo aircraft Staff: 130,000 (2011) Revenue: RMB16 billion (USD2.5 billion)(2011)
  3. 3. China’s FedEx
  4. 4. China’s besties
  5. 5. China’s dating
  6. 6. 6.99 million China’s fresh graduates in 2013
  7. 7. Squeezed by owner Competition from hotels China’s convention venues
  8. 8. PENS
  9. 9. roud
  10. 10. Fencing and pistol shooting competitions International Broadcasting Center (IBC) Main Press Center (MPC) 2008 Beijing Olympic Games
  11. 11. Number of Events in CNCC 283 Meetings & Events Exhibitions 2,903 01 Nov 2009 – 31 Oct 2013
  12. 12. Beijing International Film Festival
  13. 13. ducation
  14. 14. etworking
  15. 15. 8 staff clubs
  16. 16. alary
  17. 17. 3 Bedrooms (153 sqm) RMB 6.5 million (sale) USD 1.04 million 1 Bedroom (43 sqm) RMB 2.3 million (sale) USD 370,000 1 Bedroom (50 sqm) RMB 4,000 (Rental) USD 645 1 Bedroom (50 sqm) RMB 3,700 (Rental) USD 600 565
  18. 18. RMB500 (USD80)
  19. 19. RMB700 (USD112)
  20. 20. Staff Salary Increase Staff Salary Increase 14% 30% 2010年 2011年 2012年
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