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Meetings MindsetJonathan BradshawMeetings Performance ConsultantInternational Congress and Convention Association.congress...
WELCOMEOUTCOME ORIENTATION    Are you in the  Meetings Mindset ?         ®   Jonathan Bradshaw       Founder & CEO        ...
WHO ARE WE?
TODAY’S SESSIONOUTCOME ORIENTATION •   Outcome Orientation •   Practical Performance •   Mental Performance •   Physical P...
PHYSICAL PERFORMANCEPRACTICAL PERFORMANCE
TODAY’S SESSIONOUTCOME ORIENTATION •   Outcome Orientation •   Practical Performance •   Mental Performance •   Physical P...
OUTCOME ORIENTATION
OUTCOME ORIENTATIONWhy are you here?
OUTCOME ORIENTATIONLearn               Networking
OUTCOME ORIENTATIONSpecific objectives• Sell (to who/how much?)• Learn (what subject?)• Meet experts (from which area?)• N...
OUTCOME ORIENTATIONOUTCOME ORIENTATIONWhy are you here?
OUTCOME ORIENTATIONCommit to your goals  & objectives…
TODAY’S SESSIONOUTCOME ORIENTATION •   Outcome Orientation •   Practical Performance •   Mental Performance •   Physical P...
PRACTICAL PERFORMANCE
PRACTICAL PERFORMANCE                  Cross cultural                 communicationNegotiation          Social skills     ...
PRACTICAL PERFORMANCE        Rapport        building
PRACTICAL PERFORMANCEEach of us creates our own uniqueview and experience of the world. If wewant to build rapport/bond/co...
PRACTICAL PERFORMANCE
PRACTICAL PERFORMANCE
PRACTICAL PERFORMANCE           See          Hear          Taste                         Your                        Reali...
PRACTICAL PERFORMANCEWhat do we FEEL about what we experience?
PRACTICAL PERFORMANCE     Gatekeepers•   Values•   Beliefs•   Parent’s influence•   Interests•   Occupation•   You experie...
PRACTICAL PERFORMANCE           See          Gate                        keepers          Hear           Tast            Y...
PRACTICAL PERFORMANCE
PRACTICAL PERFORMANCE
PRACTICAL PERFORMANCE
PRACTICAL PERFORMANCE
PRACTICAL PERFORMANCE
PRACTICAL PERFORMANCE
PRACTICAL PERFORMANCE
PRACTICAL PERFORMANCE
PRACTICAL PERFORMANCE           See          Hear          Taste                         Your                        Reali...
PRACTICAL PERFORMANCE           See          Hear          Taste                         Your                        Reali...
PRACTICAL PERFORMANCE       So what?     Time keeping       Rudeness       Listening    Body language  Business etiquette ...
PRACTICAL PERFORMANCE                  Cross cultural                 communicationNegotiation          Social skills     ...
PRACTICAL PERFORMANCE           Cross cultural          communication
PRACTICAL PERFORMANCE“Hmm...interesting idea”        “Are you mad?!!!”“You could say that”            “I wouldn’t”“We shal...
PRACTICAL PERFORMANCE“I’m not quite with you on that one
PRACTICAL PERFORMANCE      “I don’t agree”
PRACTICAL PERFORMANCE   “You gotta be kidding?”
PRACTICAL PERFORMANCE    “Let’s go and have a       Campari and talk      about it tomorrow!”
PRACTICAL PERFORMANCE                  Cross cultural                 communicationNegotiation          Social skills     ...
PRACTICAL PERFORMANCE                Influence &                persuasion
PRACTICAL PERFORMANCEEar to ear
PRACTICAL PERFORMANCEJust a touch
PRACTICAL PERFORMANCELook into my eyes
PRACTICAL PERFORMANCEPacing and leading
PRACTICAL PERFORMANCEDo a favour
PRACTICAL PERFORMANCESit in the right place
PRACTICAL PERFORMANCEThe power of food
PRACTICAL PERFORMANCEBe honest – early!
PRACTICAL PERFORMANCEThe spotlight effect
PRACTICAL PERFORMANCEIn impact of gossip
PRACTICAL PERFORMANCELooking your best?
TODAY’S SESSIONOUTCOME ORIENTATION •   Outcome Orientation •   Practical Performance •   Mental Performance •   Physical P...
MENTAL PERFORMANCE1: Brain Performance2: Thoughts and feelings
MENTAL PERFORMANCE
MENTAL PERFORMANCE
MENTAL PERFORMANCE
MENTAL PERFORMANCE
MENTAL PERFORMANCE            Blue           Yellow           Green           Black            Pink           Brown       ...
MENTAL PERFORMANCE            Blue            Yellow            Green            Black            Pink            Brown   ...
MENTAL PERFORMANCE            Yellow            Yellow            Black            Pink            Brown            Pink  ...
MENTAL PERFORMANCE            Blue            Red            Red            Black            Pink            Brown        ...
MENTAL PERFORMANCE1: Brain Performance2: Thoughts and feelings
MENTAL PERFORMANCEWhat mindset would   be useful?
MENTAL PERFORMANCE                     Open Minded?
PHYSICAL PERFORMANCEPRACTICAL PERFORMANCE
MENTAL PERFORMANCE Why are you here?
MENTAL PERFORMANCEI can make you relax……guaranteed!
MENTAL PERFORMANCE
MENTAL PERFORMANCEI can make you smile……guaranteed!
MENTAL PERFORMANCE
MENTAL PERFORMANCE
MENTAL PERFORMANCE
MENTAL PERFORMANCE
MENTAL PERFORMANCE
MENTAL PERFORMANCE    Do you believe?
MENTAL PERFORMANCE                               ?                                Events                        Personal e...
MENTAL PERFORMANCE   Five toxic thoughts
MENTAL PERFORMANCE        1: Mind Reading   Deciding what someone is thinking
MENTAL PERFORMANCE        1: Mind Reading   Deciding what someone is thinking        2: Fortune Telling         Predicting...
MENTAL PERFORMANCE•   Step 1: Get present•   Step 2: Set an objective(s)•   Step 3. Commit to actions•   Step 4. Create da...
TODAY’S SESSIONOUTCOME ORIENTATION •   Outcome Orientation •   Practical Performance •   Mental Performance •   Physical P...
PHYSICAL PERFORMANCE
PHYSICAL PERFORMANCE        Increased self-esteem      Increased mental focus Decreased risk of a heart attack     Decreas...
PHYSICAL PERFORMANCEPRACTICAL PERFORMANCEImproved digestion.                               Makes the body use calories mor...
PHYSICAL PERFORMANCELet’s get physical?
PHYSICAL PERFORMANCE
PHYSICAL PERFORMANCE
PHYSICAL PERFORMANCE
PHYSICAL PERFORMANCE
PHYSICAL PERFORMANCE
PHYSICAL PERFORMANCEPRACTICAL PERFORMANCE
TODAY’S SESSIONOUTCOME ORIENTATION •   Outcome Orientation •   Practical Performance •   Mental Performance •   Physical P...
REAP THE REWARDS
REAP THE REWARDSPrioritize & follow up with those you metAdd people to your social networksShare experiences with colleagu...
REAP THE REWARDSLearn               Networking
PHYSICAL PERFORMANCEPRACTICAL PERFORMANCE
THANK YOUOUTCOME ORIENTATION
Thank you and wishing you a greatCongress!50th ICCA Congress – Leipzig, Germany22 October 2011International Congress and C...
Meetings Mindset First timers Attendees Session / Presentation #icca11 #iccaworld #icca SATURDAY 22/10/11
Meetings Mindset First timers Attendees Session / Presentation #icca11 #iccaworld #icca SATURDAY 22/10/11
Meetings Mindset First timers Attendees Session / Presentation #icca11 #iccaworld #icca SATURDAY 22/10/11
Meetings Mindset First timers Attendees Session / Presentation #icca11 #iccaworld #icca SATURDAY 22/10/11
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Meetings Mindset First timers Attendees Session / Presentation #icca11 #iccaworld #icca SATURDAY 22/10/11

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Jon Bradshaw giving introducing his Meetings Mindset presentation during the First Timers Attendees session at the 50th ICCA Congress. #icca11 #iccaworld #icca SATURDAY 22/10/11

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Transcript of "Meetings Mindset First timers Attendees Session / Presentation #icca11 #iccaworld #icca SATURDAY 22/10/11"

  1. 1. Meetings MindsetJonathan BradshawMeetings Performance ConsultantInternational Congress and Convention Association.congress.icca.mobi | Twitter: #ICCA11
  2. 2. WELCOMEOUTCOME ORIENTATION Are you in the Meetings Mindset ? ® Jonathan Bradshaw Founder & CEO ® Meetings Mindset October 22nd 2011 ICCA Congress, Leipzig
  3. 3. WHO ARE WE?
  4. 4. TODAY’S SESSIONOUTCOME ORIENTATION • Outcome Orientation • Practical Performance • Mental Performance • Physical Performance • Reaping the Rewards
  5. 5. PHYSICAL PERFORMANCEPRACTICAL PERFORMANCE
  6. 6. TODAY’S SESSIONOUTCOME ORIENTATION • Outcome Orientation • Practical Performance • Mental Performance • Physical Performance • Reaping the Rewards
  7. 7. OUTCOME ORIENTATION
  8. 8. OUTCOME ORIENTATIONWhy are you here?
  9. 9. OUTCOME ORIENTATIONLearn Networking
  10. 10. OUTCOME ORIENTATIONSpecific objectives• Sell (to who/how much?)• Learn (what subject?)• Meet experts (from which area?)• New perspective (what benefit?)• Best practice (to implement where?)
  11. 11. OUTCOME ORIENTATIONOUTCOME ORIENTATIONWhy are you here?
  12. 12. OUTCOME ORIENTATIONCommit to your goals & objectives…
  13. 13. TODAY’S SESSIONOUTCOME ORIENTATION • Outcome Orientation • Practical Performance • Mental Performance • Physical Performance • Reaping the Rewards
  14. 14. PRACTICAL PERFORMANCE
  15. 15. PRACTICAL PERFORMANCE Cross cultural communicationNegotiation Social skills Networking Sales Good memory Influence & persuasion Rapport building Communication
  16. 16. PRACTICAL PERFORMANCE Rapport building
  17. 17. PRACTICAL PERFORMANCEEach of us creates our own uniqueview and experience of the world. If wewant to build rapport/bond/connect withothers it is essential to considertheir personal view of the worldand adapt accordingly.
  18. 18. PRACTICAL PERFORMANCE
  19. 19. PRACTICAL PERFORMANCE
  20. 20. PRACTICAL PERFORMANCE See Hear Taste Your Reality Smell Touch
  21. 21. PRACTICAL PERFORMANCEWhat do we FEEL about what we experience?
  22. 22. PRACTICAL PERFORMANCE Gatekeepers• Values• Beliefs• Parent’s influence• Interests• Occupation• You experience what you believe
  23. 23. PRACTICAL PERFORMANCE See Gate keepers Hear Tast Your e Reality Smell Touc Gatekeepers h
  24. 24. PRACTICAL PERFORMANCE
  25. 25. PRACTICAL PERFORMANCE
  26. 26. PRACTICAL PERFORMANCE
  27. 27. PRACTICAL PERFORMANCE
  28. 28. PRACTICAL PERFORMANCE
  29. 29. PRACTICAL PERFORMANCE
  30. 30. PRACTICAL PERFORMANCE
  31. 31. PRACTICAL PERFORMANCE
  32. 32. PRACTICAL PERFORMANCE See Hear Taste Your Reality Smell Touch
  33. 33. PRACTICAL PERFORMANCE See Hear Taste Your Reality Smell Touch
  34. 34. PRACTICAL PERFORMANCE So what? Time keeping Rudeness Listening Body language Business etiquette Hygiene Personal presentation
  35. 35. PRACTICAL PERFORMANCE Cross cultural communicationNegotiation Social skills Networking Sales Good memory Influence & persuasion Rapport building Communication
  36. 36. PRACTICAL PERFORMANCE Cross cultural communication
  37. 37. PRACTICAL PERFORMANCE“Hmm...interesting idea” “Are you mad?!!!”“You could say that” “I wouldn’t”“We shall certainly consider it” “We won’t do it”“I’m not quite with you on that “What a stupid idea!” one”“I agree with you to a point” “I disagree”
  38. 38. PRACTICAL PERFORMANCE“I’m not quite with you on that one
  39. 39. PRACTICAL PERFORMANCE “I don’t agree”
  40. 40. PRACTICAL PERFORMANCE “You gotta be kidding?”
  41. 41. PRACTICAL PERFORMANCE “Let’s go and have a Campari and talk about it tomorrow!”
  42. 42. PRACTICAL PERFORMANCE Cross cultural communicationNegotiation Social skills Networking Sales Good memory Influence & persuasion Rapport building Communication
  43. 43. PRACTICAL PERFORMANCE Influence & persuasion
  44. 44. PRACTICAL PERFORMANCEEar to ear
  45. 45. PRACTICAL PERFORMANCEJust a touch
  46. 46. PRACTICAL PERFORMANCELook into my eyes
  47. 47. PRACTICAL PERFORMANCEPacing and leading
  48. 48. PRACTICAL PERFORMANCEDo a favour
  49. 49. PRACTICAL PERFORMANCESit in the right place
  50. 50. PRACTICAL PERFORMANCEThe power of food
  51. 51. PRACTICAL PERFORMANCEBe honest – early!
  52. 52. PRACTICAL PERFORMANCEThe spotlight effect
  53. 53. PRACTICAL PERFORMANCEIn impact of gossip
  54. 54. PRACTICAL PERFORMANCELooking your best?
  55. 55. TODAY’S SESSIONOUTCOME ORIENTATION • Outcome Orientation • Practical Performance • Mental Performance • Physical Performance • Reaping the Rewards
  56. 56. MENTAL PERFORMANCE1: Brain Performance2: Thoughts and feelings
  57. 57. MENTAL PERFORMANCE
  58. 58. MENTAL PERFORMANCE
  59. 59. MENTAL PERFORMANCE
  60. 60. MENTAL PERFORMANCE
  61. 61. MENTAL PERFORMANCE Blue Yellow Green Black Pink Brown Red Red Yellow Pink
  62. 62. MENTAL PERFORMANCE Blue Yellow Green Black Pink Brown Red Red Yellow Pink
  63. 63. MENTAL PERFORMANCE Yellow Yellow Black Pink Brown Pink Red Yellow Blue Pink
  64. 64. MENTAL PERFORMANCE Blue Red Red Black Pink Brown Red Red Yellow Pink
  65. 65. MENTAL PERFORMANCE1: Brain Performance2: Thoughts and feelings
  66. 66. MENTAL PERFORMANCEWhat mindset would be useful?
  67. 67. MENTAL PERFORMANCE Open Minded?
  68. 68. PHYSICAL PERFORMANCEPRACTICAL PERFORMANCE
  69. 69. MENTAL PERFORMANCE Why are you here?
  70. 70. MENTAL PERFORMANCEI can make you relax……guaranteed!
  71. 71. MENTAL PERFORMANCE
  72. 72. MENTAL PERFORMANCEI can make you smile……guaranteed!
  73. 73. MENTAL PERFORMANCE
  74. 74. MENTAL PERFORMANCE
  75. 75. MENTAL PERFORMANCE
  76. 76. MENTAL PERFORMANCE
  77. 77. MENTAL PERFORMANCE
  78. 78. MENTAL PERFORMANCE Do you believe?
  79. 79. MENTAL PERFORMANCE ? Events Personal experience Thoughts Attitude; Beliefs; Meanings; Values Emotions Feelings Behavior Actions
  80. 80. MENTAL PERFORMANCE Five toxic thoughts
  81. 81. MENTAL PERFORMANCE 1: Mind Reading Deciding what someone is thinking
  82. 82. MENTAL PERFORMANCE 1: Mind Reading Deciding what someone is thinking 2: Fortune Telling Predicting a negative 3: Over Generalisation Always. Never, Everyone is 4: Inflexible Thinking Should, Need, Have to, Got to 5: Disqualifying the Positive Anyone can so that
  83. 83. MENTAL PERFORMANCE• Step 1: Get present• Step 2: Set an objective(s)• Step 3. Commit to actions• Step 4. Create daily ‘me’ time• Step 5. Be aware of your diet• Step 6. Review/Preview the day
  84. 84. TODAY’S SESSIONOUTCOME ORIENTATION • Outcome Orientation • Practical Performance • Mental Performance • Physical Performance • Reaping the Rewards
  85. 85. PHYSICAL PERFORMANCE
  86. 86. PHYSICAL PERFORMANCE Increased self-esteem Increased mental focus Decreased risk of a heart attack Decreased stress levelsFitter (larger more efficient heart) Natural highs Improve mood Look & feel good
  87. 87. PHYSICAL PERFORMANCEPRACTICAL PERFORMANCEImproved digestion. Makes the body use calories more efficiently.Enhances quality of sleep. Lowers resting heart rate.Adds a sparkle and radiance to complexion. Increases muscle size through an increase inImproves body shape. muscle fibres.Tones and firms muscles. Increases enzymes in the body which burn fat.Provides more muscular definition. Increases the number and size of mitochondria inEnables weight loss and keeps it off. muscle cells.Makes you limber. Increases concentration of myoglobin (carriesImproves endurance. oxygen in muscles) in skeletal muscles.Burns extra calories. Enhances oxygen transport throughout the body.Improves circulation and helps reduce blood Improves liver functioning.pressure. Increases speed of muscle contraction andIncreases lean muscle tissue in the body. reaction time.Improves appetite for healthy foods. Enhances feedback through the nervous system.Alleviates menstrual cramps. Strengthens the heart.Alters and improves muscle chemistry. Improves blood flow.Increases metabolic rate. Helps to alleviate varicose veins.Enhances coordination and balance. Increases maximum cardiac output.Improves posture. Increases contractility of the hearts ventricles.Eases and possibly eliminates back problems and Increases the weight and size of the heart.pain. Improves contractile function of the whole heart. Makes calcium transport in the heart and body more efficient.
  88. 88. PHYSICAL PERFORMANCELet’s get physical?
  89. 89. PHYSICAL PERFORMANCE
  90. 90. PHYSICAL PERFORMANCE
  91. 91. PHYSICAL PERFORMANCE
  92. 92. PHYSICAL PERFORMANCE
  93. 93. PHYSICAL PERFORMANCE
  94. 94. PHYSICAL PERFORMANCEPRACTICAL PERFORMANCE
  95. 95. TODAY’S SESSIONOUTCOME ORIENTATION • Outcome Orientation • Practical Performance • Mental Performance • Physical Performance • Reaping the Rewards
  96. 96. REAP THE REWARDS
  97. 97. REAP THE REWARDSPrioritize & follow up with those you metAdd people to your social networksShare experiences with colleaguesWhat to do with business cards?Review your performance and plan to implement what you learn
  98. 98. REAP THE REWARDSLearn Networking
  99. 99. PHYSICAL PERFORMANCEPRACTICAL PERFORMANCE
  100. 100. THANK YOUOUTCOME ORIENTATION
  101. 101. Thank you and wishing you a greatCongress!50th ICCA Congress – Leipzig, Germany22 October 2011International Congress and Convention Association.congress.icca.mobi | Twitter: #ICCA11
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