Meetings Mindset First timers Attendees Session / Presentation #icca11 #iccaworld #icca SATURDAY 22/10/11
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Meetings Mindset First timers Attendees Session / Presentation #icca11 #iccaworld #icca SATURDAY 22/10/11

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Jon Bradshaw giving introducing his Meetings Mindset presentation during the First Timers Attendees session at the 50th ICCA Congress. #icca11 #iccaworld #icca SATURDAY 22/10/11 ...

Jon Bradshaw giving introducing his Meetings Mindset presentation during the First Timers Attendees session at the 50th ICCA Congress. #icca11 #iccaworld #icca SATURDAY 22/10/11

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  • 1. Meetings MindsetJonathan BradshawMeetings Performance ConsultantInternational Congress and Convention Association.congress.icca.mobi | Twitter: #ICCA11
  • 2. WELCOMEOUTCOME ORIENTATION Are you in the Meetings Mindset ? ® Jonathan Bradshaw Founder & CEO ® Meetings Mindset October 22nd 2011 ICCA Congress, Leipzig
  • 3. WHO ARE WE?
  • 4. TODAY’S SESSIONOUTCOME ORIENTATION • Outcome Orientation • Practical Performance • Mental Performance • Physical Performance • Reaping the Rewards
  • 5. PHYSICAL PERFORMANCEPRACTICAL PERFORMANCE
  • 6. TODAY’S SESSIONOUTCOME ORIENTATION • Outcome Orientation • Practical Performance • Mental Performance • Physical Performance • Reaping the Rewards
  • 7. OUTCOME ORIENTATION
  • 8. OUTCOME ORIENTATIONWhy are you here?
  • 9. OUTCOME ORIENTATIONLearn Networking
  • 10. OUTCOME ORIENTATIONSpecific objectives• Sell (to who/how much?)• Learn (what subject?)• Meet experts (from which area?)• New perspective (what benefit?)• Best practice (to implement where?)
  • 11. OUTCOME ORIENTATIONOUTCOME ORIENTATIONWhy are you here?
  • 12. OUTCOME ORIENTATIONCommit to your goals & objectives…
  • 13. TODAY’S SESSIONOUTCOME ORIENTATION • Outcome Orientation • Practical Performance • Mental Performance • Physical Performance • Reaping the Rewards
  • 14. PRACTICAL PERFORMANCE
  • 15. PRACTICAL PERFORMANCE Cross cultural communicationNegotiation Social skills Networking Sales Good memory Influence & persuasion Rapport building Communication
  • 16. PRACTICAL PERFORMANCE Rapport building
  • 17. PRACTICAL PERFORMANCEEach of us creates our own uniqueview and experience of the world. If wewant to build rapport/bond/connect withothers it is essential to considertheir personal view of the worldand adapt accordingly.
  • 18. PRACTICAL PERFORMANCE
  • 19. PRACTICAL PERFORMANCE
  • 20. PRACTICAL PERFORMANCE See Hear Taste Your Reality Smell Touch
  • 21. PRACTICAL PERFORMANCEWhat do we FEEL about what we experience?
  • 22. PRACTICAL PERFORMANCE Gatekeepers• Values• Beliefs• Parent’s influence• Interests• Occupation• You experience what you believe
  • 23. PRACTICAL PERFORMANCE See Gate keepers Hear Tast Your e Reality Smell Touc Gatekeepers h
  • 24. PRACTICAL PERFORMANCE
  • 25. PRACTICAL PERFORMANCE
  • 26. PRACTICAL PERFORMANCE
  • 27. PRACTICAL PERFORMANCE
  • 28. PRACTICAL PERFORMANCE
  • 29. PRACTICAL PERFORMANCE
  • 30. PRACTICAL PERFORMANCE
  • 31. PRACTICAL PERFORMANCE
  • 32. PRACTICAL PERFORMANCE See Hear Taste Your Reality Smell Touch
  • 33. PRACTICAL PERFORMANCE See Hear Taste Your Reality Smell Touch
  • 34. PRACTICAL PERFORMANCE So what? Time keeping Rudeness Listening Body language Business etiquette Hygiene Personal presentation
  • 35. PRACTICAL PERFORMANCE Cross cultural communicationNegotiation Social skills Networking Sales Good memory Influence & persuasion Rapport building Communication
  • 36. PRACTICAL PERFORMANCE Cross cultural communication
  • 37. PRACTICAL PERFORMANCE“Hmm...interesting idea” “Are you mad?!!!”“You could say that” “I wouldn’t”“We shall certainly consider it” “We won’t do it”“I’m not quite with you on that “What a stupid idea!” one”“I agree with you to a point” “I disagree”
  • 38. PRACTICAL PERFORMANCE“I’m not quite with you on that one
  • 39. PRACTICAL PERFORMANCE “I don’t agree”
  • 40. PRACTICAL PERFORMANCE “You gotta be kidding?”
  • 41. PRACTICAL PERFORMANCE “Let’s go and have a Campari and talk about it tomorrow!”
  • 42. PRACTICAL PERFORMANCE Cross cultural communicationNegotiation Social skills Networking Sales Good memory Influence & persuasion Rapport building Communication
  • 43. PRACTICAL PERFORMANCE Influence & persuasion
  • 44. PRACTICAL PERFORMANCEEar to ear
  • 45. PRACTICAL PERFORMANCEJust a touch
  • 46. PRACTICAL PERFORMANCELook into my eyes
  • 47. PRACTICAL PERFORMANCEPacing and leading
  • 48. PRACTICAL PERFORMANCEDo a favour
  • 49. PRACTICAL PERFORMANCESit in the right place
  • 50. PRACTICAL PERFORMANCEThe power of food
  • 51. PRACTICAL PERFORMANCEBe honest – early!
  • 52. PRACTICAL PERFORMANCEThe spotlight effect
  • 53. PRACTICAL PERFORMANCEIn impact of gossip
  • 54. PRACTICAL PERFORMANCELooking your best?
  • 55. TODAY’S SESSIONOUTCOME ORIENTATION • Outcome Orientation • Practical Performance • Mental Performance • Physical Performance • Reaping the Rewards
  • 56. MENTAL PERFORMANCE1: Brain Performance2: Thoughts and feelings
  • 57. MENTAL PERFORMANCE
  • 58. MENTAL PERFORMANCE
  • 59. MENTAL PERFORMANCE
  • 60. MENTAL PERFORMANCE
  • 61. MENTAL PERFORMANCE Blue Yellow Green Black Pink Brown Red Red Yellow Pink
  • 62. MENTAL PERFORMANCE Blue Yellow Green Black Pink Brown Red Red Yellow Pink
  • 63. MENTAL PERFORMANCE Yellow Yellow Black Pink Brown Pink Red Yellow Blue Pink
  • 64. MENTAL PERFORMANCE Blue Red Red Black Pink Brown Red Red Yellow Pink
  • 65. MENTAL PERFORMANCE1: Brain Performance2: Thoughts and feelings
  • 66. MENTAL PERFORMANCEWhat mindset would be useful?
  • 67. MENTAL PERFORMANCE Open Minded?
  • 68. PHYSICAL PERFORMANCEPRACTICAL PERFORMANCE
  • 69. MENTAL PERFORMANCE Why are you here?
  • 70. MENTAL PERFORMANCEI can make you relax……guaranteed!
  • 71. MENTAL PERFORMANCE
  • 72. MENTAL PERFORMANCEI can make you smile……guaranteed!
  • 73. MENTAL PERFORMANCE
  • 74. MENTAL PERFORMANCE
  • 75. MENTAL PERFORMANCE
  • 76. MENTAL PERFORMANCE
  • 77. MENTAL PERFORMANCE
  • 78. MENTAL PERFORMANCE Do you believe?
  • 79. MENTAL PERFORMANCE ? Events Personal experience Thoughts Attitude; Beliefs; Meanings; Values Emotions Feelings Behavior Actions
  • 80. MENTAL PERFORMANCE Five toxic thoughts
  • 81. MENTAL PERFORMANCE 1: Mind Reading Deciding what someone is thinking
  • 82. MENTAL PERFORMANCE 1: Mind Reading Deciding what someone is thinking 2: Fortune Telling Predicting a negative 3: Over Generalisation Always. Never, Everyone is 4: Inflexible Thinking Should, Need, Have to, Got to 5: Disqualifying the Positive Anyone can so that
  • 83. MENTAL PERFORMANCE• Step 1: Get present• Step 2: Set an objective(s)• Step 3. Commit to actions• Step 4. Create daily ‘me’ time• Step 5. Be aware of your diet• Step 6. Review/Preview the day
  • 84. TODAY’S SESSIONOUTCOME ORIENTATION • Outcome Orientation • Practical Performance • Mental Performance • Physical Performance • Reaping the Rewards
  • 85. PHYSICAL PERFORMANCE
  • 86. PHYSICAL PERFORMANCE Increased self-esteem Increased mental focus Decreased risk of a heart attack Decreased stress levelsFitter (larger more efficient heart) Natural highs Improve mood Look & feel good
  • 87. PHYSICAL PERFORMANCEPRACTICAL PERFORMANCEImproved digestion. Makes the body use calories more efficiently.Enhances quality of sleep. Lowers resting heart rate.Adds a sparkle and radiance to complexion. Increases muscle size through an increase inImproves body shape. muscle fibres.Tones and firms muscles. Increases enzymes in the body which burn fat.Provides more muscular definition. Increases the number and size of mitochondria inEnables weight loss and keeps it off. muscle cells.Makes you limber. Increases concentration of myoglobin (carriesImproves endurance. oxygen in muscles) in skeletal muscles.Burns extra calories. Enhances oxygen transport throughout the body.Improves circulation and helps reduce blood Improves liver functioning.pressure. Increases speed of muscle contraction andIncreases lean muscle tissue in the body. reaction time.Improves appetite for healthy foods. Enhances feedback through the nervous system.Alleviates menstrual cramps. Strengthens the heart.Alters and improves muscle chemistry. Improves blood flow.Increases metabolic rate. Helps to alleviate varicose veins.Enhances coordination and balance. Increases maximum cardiac output.Improves posture. Increases contractility of the hearts ventricles.Eases and possibly eliminates back problems and Increases the weight and size of the heart.pain. Improves contractile function of the whole heart. Makes calcium transport in the heart and body more efficient.
  • 88. PHYSICAL PERFORMANCELet’s get physical?
  • 89. PHYSICAL PERFORMANCE
  • 90. PHYSICAL PERFORMANCE
  • 91. PHYSICAL PERFORMANCE
  • 92. PHYSICAL PERFORMANCE
  • 93. PHYSICAL PERFORMANCE
  • 94. PHYSICAL PERFORMANCEPRACTICAL PERFORMANCE
  • 95. TODAY’S SESSIONOUTCOME ORIENTATION • Outcome Orientation • Practical Performance • Mental Performance • Physical Performance • Reaping the Rewards
  • 96. REAP THE REWARDS
  • 97. REAP THE REWARDSPrioritize & follow up with those you metAdd people to your social networksShare experiences with colleaguesWhat to do with business cards?Review your performance and plan to implement what you learn
  • 98. REAP THE REWARDSLearn Networking
  • 99. PHYSICAL PERFORMANCEPRACTICAL PERFORMANCE
  • 100. THANK YOUOUTCOME ORIENTATION
  • 101. Thank you and wishing you a greatCongress!50th ICCA Congress – Leipzig, Germany22 October 2011International Congress and Convention Association.congress.icca.mobi | Twitter: #ICCA11