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ICCA Meetings Management Internal Sector Meeting #ICCA12 SUNDAY 21/10/2012
ICCA Meetings Management Internal Sector Meeting #ICCA12 SUNDAY 21/10/2012
ICCA Meetings Management Internal Sector Meeting #ICCA12 SUNDAY 21/10/2012
ICCA Meetings Management Internal Sector Meeting #ICCA12 SUNDAY 21/10/2012
ICCA Meetings Management Internal Sector Meeting #ICCA12 SUNDAY 21/10/2012
ICCA Meetings Management Internal Sector Meeting #ICCA12 SUNDAY 21/10/2012
ICCA Meetings Management Internal Sector Meeting #ICCA12 SUNDAY 21/10/2012
ICCA Meetings Management Internal Sector Meeting #ICCA12 SUNDAY 21/10/2012
ICCA Meetings Management Internal Sector Meeting #ICCA12 SUNDAY 21/10/2012
ICCA Meetings Management Internal Sector Meeting #ICCA12 SUNDAY 21/10/2012
ICCA Meetings Management Internal Sector Meeting #ICCA12 SUNDAY 21/10/2012
ICCA Meetings Management Internal Sector Meeting #ICCA12 SUNDAY 21/10/2012
ICCA Meetings Management Internal Sector Meeting #ICCA12 SUNDAY 21/10/2012
ICCA Meetings Management Internal Sector Meeting #ICCA12 SUNDAY 21/10/2012
ICCA Meetings Management Internal Sector Meeting #ICCA12 SUNDAY 21/10/2012
ICCA Meetings Management Internal Sector Meeting #ICCA12 SUNDAY 21/10/2012
ICCA Meetings Management Internal Sector Meeting #ICCA12 SUNDAY 21/10/2012
ICCA Meetings Management Internal Sector Meeting #ICCA12 SUNDAY 21/10/2012
ICCA Meetings Management Internal Sector Meeting #ICCA12 SUNDAY 21/10/2012
ICCA Meetings Management Internal Sector Meeting #ICCA12 SUNDAY 21/10/2012
ICCA Meetings Management Internal Sector Meeting #ICCA12 SUNDAY 21/10/2012
ICCA Meetings Management Internal Sector Meeting #ICCA12 SUNDAY 21/10/2012
ICCA Meetings Management Internal Sector Meeting #ICCA12 SUNDAY 21/10/2012
ICCA Meetings Management Internal Sector Meeting #ICCA12 SUNDAY 21/10/2012
ICCA Meetings Management Internal Sector Meeting #ICCA12 SUNDAY 21/10/2012
ICCA Meetings Management Internal Sector Meeting #ICCA12 SUNDAY 21/10/2012
ICCA Meetings Management Internal Sector Meeting #ICCA12 SUNDAY 21/10/2012
ICCA Meetings Management Internal Sector Meeting #ICCA12 SUNDAY 21/10/2012
ICCA Meetings Management Internal Sector Meeting #ICCA12 SUNDAY 21/10/2012
ICCA Meetings Management Internal Sector Meeting #ICCA12 SUNDAY 21/10/2012
ICCA Meetings Management Internal Sector Meeting #ICCA12 SUNDAY 21/10/2012
ICCA Meetings Management Internal Sector Meeting #ICCA12 SUNDAY 21/10/2012
ICCA Meetings Management Internal Sector Meeting #ICCA12 SUNDAY 21/10/2012
ICCA Meetings Management Internal Sector Meeting #ICCA12 SUNDAY 21/10/2012
ICCA Meetings Management Internal Sector Meeting #ICCA12 SUNDAY 21/10/2012
ICCA Meetings Management Internal Sector Meeting #ICCA12 SUNDAY 21/10/2012
ICCA Meetings Management Internal Sector Meeting #ICCA12 SUNDAY 21/10/2012
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ICCA Meetings Management Internal Sector Meeting #ICCA12 SUNDAY 21/10/2012

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Presentation held at the 51st ICCA Congress which took place in San Juan, Puerto Rico from 20 - 24 October 2012. For more information on ICCA please visit www.iccaworld.com.

Presentation held at the 51st ICCA Congress which took place in San Juan, Puerto Rico from 20 - 24 October 2012. For more information on ICCA please visit www.iccaworld.com.

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  • 1. 51st ICCA Congress ICCA Meetings Management Internal Sector Meeting Sunday 21 October 2012 Co-Chairs: Miranda Ioannou, SCS Limited Francesca Manzani, AIM Group InternationalInternational Congress and Convention Association.Twitter: #ICCA12
  • 2. Welcome!• Welcome to all MM membersInternational Congress and Convention Association
  • 3. Agenda – PART A (09:00-10:30)1. Welcome2. Welcome to new Members3. ICCA Board Meeting Feedback4. MAG Activity5. ICCA activities after IMEX 2012 up to today6. ICCA Activities after ICCA Congress San Juan up to IMEX 20137. ICCA Congress in San Juan8. ICCA Congress 2013 and next Congresses9. ICCA Research Sales and Marketing Programme10. Call for topics for future meetings11. The Puertorican perspective12. Update from around the globe13. Take 15’ with Ray Bloom - Strategic Thinking on Attracting Participants14. Elections to be held during ICCA GA 2012: Presentation by Board candidates for elections of Meetings Management Co-Chair positions15. Wrap up & ConclusionsInternational Congress and Convention Association
  • 4. Agenda – PART B (11:00-12:00)Session SE102 : Time to Rethink your Pricing Strategy(Ballroom B)Speaker: Dr. Andreas Hinterhuber Hinterhuber & Partners, AustriaModerator: Jurriaen Sleijster, MCI•Improve Profitability•Value-based pricing•Pricing capability grid•Case study examples from service industryInternational Congress and Convention Association
  • 5. Agenda – PART C (13:30-14:30)Session SE201: Times of Turbulence are Always the Best Times… Because Everything ChangesJoint session of the Meetings Management and Destination Marketing Sectors(Ballroom B)Panelists: Christian Mutschlechner, Vienna Convention Bureau, Austria Ivo Franschitz, dm&c | destination management & consulting, Austria Marie-France Polidori, Montreal Convention Centre, Canada Martin N. Jensen, IPCAA - International Pharmaceutical Congress Advisory Association, Switzerland Xavier Guillemin, Accor Hotels, FranceModerators: Eric Chou, Metro Toronto Convention Centre, Canada•Rapid changes in global Meetings Industry•Stakeholders competing with innovative way•How can the value chain work closely for better results?International Congress and Convention Association
  • 6. 16 New Members since May2012 International Congress and Convention Association
  • 7. Welcome to New Members• Liberty Congress, Austria• The Blue Yellow Company, France• Goldair Congress, Greece• Tailor Made Tours Israel, Israel• e+o meeting, event & travel management GMBH, Austria• Next Spa, Italy• M.A.F. Servizi Srl, Italy• Target Travel Srl, ItalyInternational Congress and Convention Association
  • 8. Welcome to New Members• Factor Chave - Design, Communication and Image, Portugal• Plus Nine Zero, Turkey• Centaur Exhibitions, UK• Seamon Corporation, USA• Business Congress Mexico, Mexico• Terramar Los Cabos, Mexico• Shades of Green Safaris, Tanzania• UCSI Communications Sdn Bhd, MalaysiaInternational Congress and Convention Association
  • 9. 29 New Members since Congress 2011 International Congress and Convention Association . Twitter: #ICCA12
  • 10. Overview of MM MembersInternational Congress and Convention Association
  • 11. ICCA BOD FeedbackFinancial Update•2012 showing strong performance overall•Recruitment at near-record levels•Membership fee collection very strong•Anticipate starting 2013 with 959 members(up from 917)International Congress and Convention Association.Twitter: #ICCA12
  • 12. ICCA BOD Feedback• Financial Update• Board preparing 3 year investment priority plan• General principle: re-invest financial reserves above target ‘safety’ rangeInternational Congress and Convention Association.Twitter: #ICCA12
  • 13. ICCA BOD Feedback2013 Finances•Proposing 2.1% membership fee increase =Netherlands inflation•Break-even budget•Covering annual costs of two new regionaloffices within budgetInternational Congress and Convention Association.Twitter: #ICCA12
  • 14. ICCA BOD FeedbackCongress strategy•Major review of decision-making processand criteria•Changes will be included in next edition ofBid ManualInternational Congress and Convention Association.Twitter: #ICCA12
  • 15. ICCA BOD Feedback• Key policy decision: from 2012 onwards each 7 year period the Congress should be hosted in all 5 regionsInternational Congress and Convention Association.Twitter: #ICCA12
  • 16. ICCA BOD Feedback• Decision regarding the 2016 Congress will be formally announced to media and members prior to mid year Sector meetings at IMEX Frankfurt 2013International Congress and Convention Association.Twitter: #ICCA12
  • 17. MAG activity• Walk through congress floor on Saturday October 20th• Meeting for debriefing to be held on Wednesday 24 in the early morning• Any suggestion to improve ICCA congress, ROI and benefits for its attendees is more than welcomeInternational Congress and Convention Association.Twitter: #ICCA12
  • 18. ICCA activities after IMEX 20121. Meeting Place Mexico 03 June 2012 - 06 June 20122. FIEXPO 2012 05 June 2012 - 06 June 20123. ICCA Research, Sales & Marketing Programme 2012 13 June 2012 - 16 June 20124. ICCA activities at AIBTM 19 June 2012 - 21 June 20125. BTC - Italys Events Exhibition 21 June 2012 - 22 June 20126. ICCA Sector Destination Marketing European Client/Supplier Business Workshop, Dublin, Ireland 28 June 2012 - 30 June 20127. ICCA Sector Destination Marketing European Client/Supplier Business Workshop, Vienna, Austria 27 June 2012 - 29 June 20128. ICCA Asia Pacific Chapter Client Supplier Business Workshop 2012 04 July 2012 - 06 July 20129. EXPOEVENTOS 14 August 2012 - 16 August 201210. ICCA Sector Venues European Client/Supplier Business Workshop, Marseille, France 13 September 2012 - 14 September 201211. ICCA Sector Venues European Client/Supplier Business Workshop, Lisbon, Portugal 05 September 2012 - 06 September 201212. IMEX America 09 October 2012 - 11 October 2012 International Congress and Convention Association . Twitter: #ICCA12
  • 19. ICCA activities until IMEX 20131. Forum for Young Professionals – 24-27 November 20122. EIBTM 2012 - 27 November 2012 – 29 November 20123. ICCA Data training at EIBTM – 27 November 2012 - 29 November 20124. Conventa – (South-East European Exhibition) – 16-17 January 2013 - Liubliana5. ICCA Mediterranean Chapter Summit, Thessaloniki, Greece – end February 20136. Bedouk Exhibition MC&IT – 06-07 February 2013 – Paris - France7. ICCA activities at AIME 2013 – 26-27 February 2013 – Melbourne - Australia8. Meetings Africa 2013 – 28 February – 01 March 20129. ICCA Stand at International Confex - 19 March 2013 – 21 March 201310. ICCA representatives attending COCAL 2013 – 6-8 March 2013 – Mendoza, Argentina11. EMIF – 15-16 March 2013 Brussels - Belgium12. GIBTM - 25 March 2013 - 27 March 2013 – Abu Dhabi13. Association Expert Seminar - 19 May 2013 - 20 May 201314. Association Networking Evening - 20 May 201315. ICCA activities at IMEX 2013 - 21 May 2013 - 23 May 2013International Congress and Convention Association.Twitter: #ICCA12
  • 20. 51st ICCA Congress 2012• Take advantage of the meet with the expert one-to-one meeting opportunities• Use Spotme device on your iPhone or rent a device• Enjoy scientific programme• Enjoy social functions: uncommensurable networking opportunity• Whole congress dress code: smart casual• Be yourself and keep in mind WHY you are here International Congress and Convention Association.Twitter: #ICCA12
  • 21. Congress Session SuggestionsMonday 22th•ME101 – The rise and rise of patient power: implications andopportunities for Medical events•ME102 – Ethics in Bidding for internationals events•ME103 – Principles of Key Account Management – wisdom and freshperspectives from other industries•ME105 – Opportunities for developing new association events attrade fairs•ME201 - The future of “official airline status”•ME202 – Everything you wanted to know about working with AMCs•ME203 – iPads and Tablets – new apps for meeting planners•ME204 – Meetings Sickness – my research for a scientific cure•ME303 – Fundamentals of bidding•ME304 – Advanced Bidding (pre-requisites)International Congress and Convention Association.Twitter: #ICCA12
  • 22. Congress Session SuggestionsTuesday 23rd•TE204 – Into the unknown: How to find events you never knewexisted!•TE205 - understanding Brazil and Brazilians: meetings-relatedopportunitiesWednesday 24th•WE101 – Strategic Thinking: what intl associations are trying toachieve for their members and delegates•WE103 – Intl Healthcare congresses: compliance, etc. – big dangers,big opportunities?•WE202 – Attendee interactions by design: the future of eventnetworkingInternational Congress and Convention Association.Twitter: #ICCA12
  • 23. 52nd ICCA Congress 2013 Registration will open early 2013 http://www.iccaworld.com/dbs/congress2013International Congress and Convention Association.Twitter: #ICCA12
  • 24. Next ICCA Congresses• 52nd ICCA Congress (2013) 02 November 2013 - 06 November 2013 Shanghai, China-P.R.• 53rd ICCA Congress (2014) Antalya – Turkey• 54th ICCA Congress (2015) Buenos Aires - ArgentinaInternational Congress and Convention Association
  • 25. ICCA Research Sales andMarketing Programme Registration will open early 2013 http://www.iccaworld.com/dbs/programme2013International Congress and Convention Association
  • 26. Call for Topics Any specific topic you would like to discuss at next congress and at IMEX? International Congress and Convention Association
  • 27. Meetings in Puerto Rico: a local perspectiveWe invite Puertorican colleagues to shareexperience with usInternational Congress and Convention Association.Twitter: #ICCA12
  • 28. Update from Around the GlobeWhat’s going on in your Region?  Europe  Middle East - Africa  Asia Pacific  North America  Latin AmericaInternational Congress and Convention Association
  • 29. Take 15’ with…Ray BloomChairman, IMEX Group Strategic Thinking on Attracting ParticipantsInternational Congress and Convention Association.Twitter: #ICCA12
  • 30. ICCA Elections today, MM SectorMiranda IoannouCEO, SCS Limited, CyprusFrancesca ManzaniBusiness Manager - Head of Florence Office,AIM Group International - AIM Congress S.r.l., ItalyJurriaen SleijsterExecutive Vice President, MCI, SwitzerlandInternational Congress and Convention Association.Twitter: #ICCA12
  • 31. Voting Rights• RED dot on the back of your badge• MM members ALSO a YELLOW dot!• Any questions see Patricia Soen at the Registration desk before 12:00 todayInternational Congress and Convention Association.Twitter: #ICCA12
  • 32. Wrap Up & ConclusionsInternational Congress and Convention Association
  • 33. Thank you! Let’s have a coffee!! 10:30 – 11:00 and see you in Ballroom BInternational Congress and Convention Association
  • 34. Agenda – PART B (11:00-12:00)Session SE102 : Time to Rethink your Pricing Strategy(Ballroom B)Speaker: Dr. Andreas Hinterhuber Hinterhuber & Partners, AustriaModerator: Jurriaen Sleijster, MCI•Improve Profitability•Value-based pricing•Pricing capability grid•Case study examples from service industryInternational Congress and Convention Association
  • 35. Thank you! Lunch time!! 13:30 – 14:30 and see you in Ballroom BInternational Congress and Convention Association
  • 36. Agenda – PART C (13:30-14:30)Session SE201: Times of Turbulence are Always the Best Times… Because Everything ChangesJoint session of the Meetings Management and Destination Marketing Sectors(Ballroom B)Panelists: Christian Mutschlechner, Vienna Convention Bureau, Austria Ivo Franschitz, dm&c | destination management & consulting, Austria Marie-France Polidori, Montreal Convention Centre, Canada Martin N. Jensen, IPCAA - International Pharmaceutical Congress Advisory Association, Switzerland Xavier Guillemin, Accor Hotels, FranceModerators: Eric Chou, Metro Toronto Convention Centre, Canada•Rapid changes in global Meetings Industry•Stakeholders competing with innovative way•How can the value chain work closely for better results?International Congress and Convention Association
  • 37. Thank you! Have a great Congress!International Congress and Convention Association

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