Railroad Asset Management and Reservation Systems: IBM Travel And Transportation Framework

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IBM's Travel and Transportation Framework for the railroad industry includes asset management and reservation systems and software. …

IBM's Travel and Transportation Framework for the railroad industry includes asset management and reservation systems and software.

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  • 1. IBM Software TransportationIBM Travel and TransportationFramework for railroads
  • 2. 2 IBM Travel and Transportation Framework for railroadsRailroads and the smarter planet Building a framework for growthTransportation is the circulatory system of our economy. Essen- The IBM Travel and Transportation Framework is a combina-tially all tangible goods — food, clothing, medicine, fuel and tion of IBM software products and assets that, together withconsumer products — have been transported to us from some- IBM’s experience providing solutions to the rail industry, offerswhere else. This ecosystem of vehicles, infrastructure and a platform for a family of solutions. The framework can enableterminals is undergoing dramatic changes driven by a world- railroads to address the needs of complex sales and deliverywide population explosion, urbanization, globalization and channels, optimize passenger and freight operations, and bettertechnological innovation. Today, the world’s railroads carry manage their extensive assets to deliver on the promise of a morebillions of tons of freight and tens of billions of passengers efficient, safe and secure freight and traveler experience. Theeach year — and the demand is steadily increasing. But rail- framework is open standards based and built on commonroads today are challenged by an aging infrastructure, a wide software building blocks. It is designed to support advancedvariety of geographically dispersed assets that must be man- information management, analytics, automation and integra-aged, and traditional business practices that lead to inefficien- tion of processes such as reservations; multichannel sales andcies and bottlenecks. service; asset management; operation control; and safety, security, and surveillance.By taking a smarter approach, by marrying digital technologywith physical infrastructure, railroads can capitalize on change Addressing the business challenges ofand create new opportunities. To do this, they must more accu- today’s rail systemsrately predict demand and optimize capacity, assets and infrastruc- The IBM Travel and Transportation Framework focuses onture. They must improve the end-to-end passenger experience. five key business domains that are specific to passenger andThey need to increase operational efficiency, and finally, rail- freight rail systems.roads must assure passengers and government regulators thatoperations are safe and secure. • Reservation system modernization: IBM provides innovative tools to modernize core reservation systems. We can help railroads create a highly reliable, performance-optimized reservation system that can help them deliver a wide variety of innovative customer services while modernizing their pricing and service models. IBM’s approach to modernizing reservation systems is aligned with widely accepted industry standards. • Multichannel sales and service: The framework can help railroads provide a more seamless customer experience across pretravel sales channels and on-trip touch points by creating a “single view” of a passenger. The single view is accomplished by integrating information from disparate data sources and making it available to customer-centric processes.
  • 3. IBM Software 3• Asset optimization: The framework provides the capability This incremental path to modernization, built on open standards for railroads to better manage capital assets throughout their and the collaboration, optimization and analytical capabilities revenue-producing life cycle, including acquisition, utilization, needed to integrate with your existing applications, can lower maintenance, repair, overhaul and disposition. Assets can costs and reduce risk while improving the speed, safety, reli- include rolling stock, locomotives and right-of-way equip- ability and profitability of today’s global rail systems. ment such as signals and facilities.• Operations control systems: The framework provides solu- For more information tions that can help railroads improve operational effectiveness To learn more about the IBM Travel and Transportation and reduce environmental impact through better planning of Framework, please contact your IBM sales representative or schedules, load plans, facilities, crews and equipment. For rail- IBM Business Partner, or visit: roads, this includes optimizing rolling stock and crews. The solutions use business rules and business intelligence tools for ibm.com/software/industry/transportation decision support.• Security, safety and surveillance: The framework can help railroads integrate data from video and other monitoring devices and apply advanced analytics to improve security, reduce security overhead and move from a reactive to a more proactive response.Addressing the challenges of the modernrailroadThe IBM Travel and Transportation Framework can help railcompanies transform the way they operate their business, fromthe rail yard to the station, from the most isolated section oftrack to the back office. A scalable, modular, integrated plat-form built on industry standards, it enables rail companies tostart by solving a particular business problem in one of the fivedomains — for example, reservation system modernization —and then move on to execute a multichannel sales and servicesystem that enables a single view of the passenger. By leveragingthe first project to develop a second, then a third and so on,economies of scale are achieved.
  • 4. © Copyright IBM Corporation 2010 IBM Corporation Software Group Route 100 Somers, NY 10589 U.S.A. Produced in the United States of America June 2010 All Rights Reserved IBM, the IBM logo, and ibm.com are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at ibm.com/legal/copytrade.shtml References in this publication to IBM products or services do not imply that IBM intends to make them available in all countries in which IBM operates. The information contained in this documentation is provided for informa- tional purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this documentation, it is pro- vided “as is” without warranty of any kind, express or implied. In addition, this information is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this doc- umentation or any other documentation. Nothing contained in this docu- mentation is intended to, nor shall have the effect of, creating any warranties or representations from IBM (or its suppliers or licensors), or altering the terms and conditions of the applicable license agreement governing the use of IBM software. Each IBM customer is responsible for ensuring its own compliance with legal requirements. It is the customer’s sole responsibility to obtain advice of competent legal counsel as to the identification and interpretation of any relevant laws and regulatory requirements that may affect the customer’s business and any actions the customer may need to take to comply with such laws. IBM does not provide legal advice or represent or warrant that its services or products will ensure that the customer is in compliance with any law. All customer examples described are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual environmental costs and performance characteristics may vary by customer. Please RecycleIBM Software SWB14025-USEN-00