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Utility AP - Best Practice, out of the box with Maximo Asset Management

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Utility AP - Best Practice, out of the box with Maximo Asset Management. Presenter: Glen Clark

Utility AP - Best Practice, out of the box with Maximo Asset Management. Presenter: Glen Clark

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  • 1. Best Practice – Out of the Box Glenn Clark EAM Service Delivery Manager, Certus Solutions IBM Insight Forum 09 Make change work for you ®
  • 2. 2 Best Practice – Out of the Box Extracting real business benefits using best practice b fit i b t ti methodologies embedded in innovative solutions like IBM Maximo IBM Insight Forum 09 Make change work for you ®
  • 3. 4 Technology seen as an enabler The 2008 IBM Global CEO Study revealed the top 3 external business drivers IBM Insight Forum 09 Make change work for you ®
  • 4. 5 Business expectations Optimal outcome from investment in new systems “Bang for buc s a g o bucks” Realising additional business benefits Improved Productivity Cost savings Better performance from asset and human resources Reducing operational down-times Expectation is increasingly that enablers are available out-of-the-box IBM Insight Forum 09 Make change work for you ®
  • 5. Business Unit Designation or other information 6 Optimising Systems Investment Delivering additional business benefits from replacements and upgrades cf. Replacement/Like for Like Identifying the benefits Processes Efficiency Integrity Information Availability Currency y IBM Insight Forum 09 Make change work for you ®
  • 6. Business Unit Designation or other information 7 The successful IT Project Historically… o on time, a d o budge e, and on budget Holistically….. delivers additional business benefits, that are: foreseeable measurable achievable Achieved !!! IBM Insight Forum 09 Make change work for you ®
  • 7. Business Unit Designation or other information 8 Measureable Business Benefits Quantitative Benefits Qualitative Benefits: •Labour Utilisation up by 10-20% •Improved warehouse productivity •Asset utilisation up by 3-5% •Support for Sarbanes-Oxley compliance •Increased planned maintenance by 50-80% y •Improved regulatory/safety compliance •New Equipment purchases down by 3-5% •More accurate data for improved •Lost warranty recoveries up by 10-50% decision making and process definition •On-hand inventory needs down by 20-30% •Improved work planning/coordination •Inventory carrying costs down by 5 - 20% •Sales growth through improved service •Material costs reduced by 5-10% • Repository for skills and experience •Purchasing Labour reduced by 10-50% (corporate memory) IBM Insight Forum 09 Make change work for you ®
  • 8. Business Unit Designation or other information 9 Evolution of Asset Management Traditionally, Traditionally maintenance of equipment Reactive Preventative Corrective …… Extention into operations management Trend is move towards service management Maintenance now seen as a service internally/externally Services the organisation procures (eg outsourcing) Services the organisation delivers IBM Insight Forum 09 Make change work for you ®
  • 9. Business Unit Designation or other information 10 Evolution of Asset Management It s It’s no longer just about the asset … It’s also about its history and future condition … it’s about what the asset does … ..and what it costs both now and into the future … and it’s increasingly about the service delivered to the customer … and the safety of the delivery workforce, compliance with industry regulation and customer service level needs needs. IBM Insight Forum 09 Make change work for you ®
  • 10. Business Unit Designation or other information 12 Innovations in Asset Mgt Systems Select innovative systems from solution vendors and business partners who have invested time and capital in catering for the demands of your marketplace IBM Insight Forum 09 Make change work for you ®
  • 11. Business Unit Designation or other information 13 Accessibility of Best Practice Required system attributes: Highly co gu ab e p ocesses g y configurable processes Minimal development & customisation Upgradeability g y Process automation Flexible presentation techniques Information in context Role-based presentation IBM Insight Forum 09 Make change work for you ®
  • 12. Business Unit Designation or other information 14 Some examples of Best Practice Role-Based User-Interfaces Process Automation Outsourced Resource Management Procurement to Payment (P2P) Labour R L b Resource M Management t Realtime KPI’s Condition Based Condition-Based Maintenance Failure Reporting Mandated Safety Plans Mobility Solutions Linear Assets IBM Insight Forum 09 Make change work for you ®
  • 13. Business Unit Designation or other information 15 Some examples of Best Practice Role-Based User-Interfaces Process Automation Outsourced Resource Management Procurement to Payment (P2P) Labour R L b Resource M Management t Realtime KPI’s Condition Based Condition-Based Maintenance Failure Reporting Mandated Safety Plans Mobility Solutions Linear Assets IBM Insight Forum 09 Make change work for you ®
  • 14. Business Unit Designation or other information 17 Role-Based Role Based Interface What do I need to know ? What do I need to do right now ? Show me my assigned tasks, make it easy for me How am I going? KPI’s, results against plans, targets Point out the important stuff p Highlight significant data (wood for trees) Manage Multiple or Deputised Roles IBM Insight Forum 09 Make change work for you ®
  • 15. Business Unit Designation or other information Role Based UI : Maintenance Supervisor 18 IBM Insight Forum 09 Make change work for you ®
  • 16. Role Based UI : Purchasing Officer Business Unit Designation or other information 19 IBM Insight Forum 09 Make change work for you ®
  • 17. Business Unit Designation or other information 23 Process Automation Major Benefits : Efficiency c e cy Consistency Compliance Workflow Processes mapped in the system Embedded business rules Escalations Self-generating system events IBM Insight Forum 09 Make change work for you ®
  • 18. Business Unit Designation or other information 24 Workflow IBM Insight Forum 09 Make change work for you ®
  • 19. Business Unit Designation or other information 25 Workflow – User Inbox Assignment IBM Insight Forum 09 Make change work for you ®
  • 20. Business Unit Designation or other information 26 Workflow – Completing Assignment IBM Insight Forum 09 Make change work for you ®
  • 21. Business Unit Designation or other information 33 KPIs: Results, real-time, in your face Results real time in-your-face KPI : Key Performance Indicators Qua Quantifiable measures o ac ab e easu es of activity & ou co es y outcomes Graphical presentation is optimal Must be relevant to role & responsibilities Must be able to respond and influence outcomes Personal and/or collaborative … IBM Insight Forum 09 Make change work for you ®
  • 22. Business Unit Designation or other information 34 KPIs – Dynamic and Meaningful IBM Insight Forum 09 Make change work for you ®
  • 23. Business Unit Designation or other information 41 Condition-Based Condition Based Maintenance IBM Insight Forum 09 Make change work for you ®
  • 24. Business Unit Designation or other information 46 Safety Management Hazards By Location o Asset y oca o or sse By Activity Precautions Relative to each Hazard Safety Equipment Skills & Qualifications Safety Plans IBM Insight Forum 09 Make change work for you ®
  • 25. Business Unit Designation or other information 47 Mandated Safety Plans Safety Plans Hazards & Precautions a a ds ecau o s Lock-out, & Tag-out Safety Equipment y Associated with Job Plans Printed with Work-Pack IBM Insight Forum 09 Make change work for you ®
  • 26. Business Unit Designation or other information 48 Mandated Safety Plans IBM Insight Forum 09 Make change work for you ®
  • 27. Business Unit Designation or other information 49 Linear Asset Management Any asset with “length” that : Has multiple c a ac e s cs that c a ge o e its length as u p e characteristics a change over s e g Has discrete attributes/data at specific points/segments Has activity undertaken at specific points/segments y g Intersects with other assets at specific points Roads Runways Conveyors Railways Tracks Navigation Channels Power Lines Rivers Fencelines Pipe Lines Coastline Towers IBM Insight Forum 09 Make change work for you ®
  • 28. Business Unit Designation or other information 50 Linear Asset Models Virtually segmentation of an asset - recognising specific attributes that comprise it’s length and work performed along it SH25 0 05 10 15 20 25 30 35 Surface Asphalt Chip Seal Bridges Speed Limit 50 100 80 Lanes 4 2 Intersections WO 128 7 Trim Vegetation 27 WO 129 18 Inspect Crash Barriers 37 IBM Insight Forum 09 Make change work for you ®
  • 29. 52 Thank Th k you Questions? IBM Insight Forum 09 Make change work for you ®