SAP Sponsor Presentation: Accelerate implementation with SAP Best Practice

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Most information technology implementation projects start with clear goals and timelines – but often end up over budget, behind schedule, or not meeting objectives.

Have you ever started a software implementation, unsure of whether it would work or if you’d finish on time? What if you could benefit from built-in best practice learned from thousands of other small businesses and midsize companies like yours. Have you ever spent months trying to configure your software for your type of business? What if you could start with software that’s preconfigured and pretested, so you can speed up implementation and reduce risk.

Read this presentation and see how literally thousands of other midsize organisations have become best run businesses with SAP Best Practices

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  • Show of hands on experience KPMG Study = 85% fail Definition = cancelled or deferred or exceed budget or timeline by 30% SAP Best Practices about removing that risk
  • Overall, SAP’s reach and breadth make us a a leader in our industry. Employee Figures as of September 30, 2009 SAP AG in 2008 revenues Ask for estimate of SME customers– satchel for nearest
  • Not only for the largest, multi-national corporations Most NZ companies are SME
  • 4-12 weeks timeline
  • So in summary, about midsize enterprise, this is the perception that is out there: A lot of buttons referring to configuration. It looks to the customer like very complex. [animation] And what we want to reach is the state where we can get the solutions and just turn them on This is the perception change that we have to drive in the midsize enterprises segment: This can be simple; using a different approach. Let’s not say “we are hiding the complexity”, but we want to make something highly configurable “Simple to use” by sharing our experience of other projects.
  • Base components provide building blocks Configurable – partner e.g. IBM Industries: Automotive, Chemicals, Consumer Products, Discrete Manufacturing, Fabricated Metals, Healthcare, High Tech, Industrial Machinery & Components, Media, Mining, Pharmaceuticals, Public Sector, Retail, Services Industries, Telecommunications, Utilities, Water Utilities, Wholesale Where relevant industries have different flavours e.g. High Tech - Electronics and Component Manufacturer, Semiconductor and Photovoltaic Companies, Software Providers
  • SME vs Large – often not processes that are different, but resources available to dedicate to project. Documentation and deployment methodology delivere With SAP Best Practices, project teams are provided with two key deliveries: Documentation comprising scenario and process flow overviews, configuration guides and the starting point for end user training and system testing And, for most packages, a technical download comprising preconfiguration and automation tools – including tools to personalise preconfigured settings Each of these deliverables can be downloaded or ordered by customers, partners and SAP employees from the SAP Support Portal at no additional cost.
  • Example of best practices solution coverage
  • Note public website – provides information for you to drilldown to scenario overviews and processes
  • Not just back-office ERP – fully integrated end-to-end e.g. CRM too
  • Open services architecture
  • Tools to support IT infrastructure Full system lifecycle support between SAP, your partner (IBM) and you Manage deployment of upgrades, enhancement packs, change management etc
  • Start by deploying best practices But you have the whole system available Can take advantage of other blocks later on without buying more software
  • What does SAP look like today? Depends on user role and access method
  • Example. NB: role based menu on left
  • Power lists = personal object worklist Provide e.g. of tasks to work on. Drilldown to perform relevant tasks Customisable by user Applicable across system (50+ predefined)
  • A tool that enables partners to select, personalise and activate SAP Best Practices scenarios in an SAP system, thereby reducing the time and cost of implementation. In addition partners can create own business content using this tool as an development and deployment platform. The implementation assistant includes documentation about configuration settings and installation steps as well as the instructions for automatically or manually implementing best-practice functionality.
  • For those of you who have heard of SAP before, many have thought that SAP is only for the largest, multi-national corporations The truth is: SAP is actually for small businesses and midsize companies like yourself, too. Here are a few facts: SAP offers a new set of solutions designed specifically for small SMEs 75% of SAP’s customers today are small businesses and midsize companies, that is, companies with fewer than 2,500 employees with $1.5 billion in revenue Lastly, for those potential partners in the audience, SAP works very closely with a global network of channel partners to serve local SME customers. In fact, partners bring in 85% of the SME customers today !!! Great way to position CLARITY and SAP !!! ALSO OPEN FLOOR TO PERCEPTIONS
  • SAP has built-in industry experience accumulated over 35 years of helping organizations like your lead their industries. That experience working with partners and customers around the world has given us something that few others can claim: invaluable insight into companies’ needs, and the expertise to help solve their problems and make their businesses run better. Further, SAP “goes to market” by industry and we put you at the center of SAP’s universe – your people, your organization and your specific needs. SAP understands the environment you are in, and we help you lead your industry – today and tomorrow – while minimizing your risk. SAP solutions support end-to-end industry-specific business processes spanning 24 industries within 7 industry clusters, represented on this slide.
  • SAP Sponsor Presentation: Accelerate implementation with SAP Best Practice

    1. 1. Accelerate Implementation with SAP Best Practices
    2. 2. Accelerate Implementation with SAP Best Practices <ul><li>Most information technology implementation projects start with clear goals and timelines, but often end up over budget, behind schedule, or not meeting objectives. </li></ul><ul><li>  Have You Ever: </li></ul><ul><ul><li>Started a software implementation, unsure of whether it would work or if you'd finish on time </li></ul></ul><ul><ul><li>Spent months trying to configure your software for your type of business </li></ul></ul><ul><ul><li>Wished you could have learned from others implementation mistakes instead of your own </li></ul></ul><ul><ul><li>Been left to deal with problems on your own during software implementation and afterwards </li></ul></ul><ul><li>What if you could: </li></ul><ul><ul><li>Benefit from built-in best practice learned from thousands of other small businesses and midsize companies like yours </li></ul></ul><ul><ul><li>Start with software that's preconfigured and pretested, so you can speed up implementation and reduce risk </li></ul></ul><ul><ul><li>Work with IBM who can guide you throughout the process, so you can avoid potential pitfalls </li></ul></ul><ul><ul><li>Have access to 24/7 support to help resolve any issues with your software or hardware – both during and after go-live </li></ul></ul>
    3. 3. <ul><li>Why would an SME choose SAP? </li></ul><ul><li>What are SAP Best Practices? </li></ul><ul><li>What does SAP look like today? </li></ul><ul><li>How can I get started? </li></ul><ul><li>Who has done this before? </li></ul><ul><li>Wrap-up and questions </li></ul>Agenda
    4. 4. 47,578 SAP EMPLOYEES WORLDWIDE ANNUAL REVENUES EXCEED €10.7 BILLION OVER 95,000 COMPANIES IN OVER 120 COUNTRIES RUN SAP SOFTWARE
    5. 5. Who is a typical SAP Customer? © SAP 2009 / Page This number represents 77% of the entire customer base 85% of SAP’s small and midsize business customers come from SAP channel partners 73,150 SAP Customers today are small businesses and midsize companies today Did You Know…?
    6. 6. Why would an SME choose SAP? <ul><li>Rapid return on investment </li></ul><ul><ul><li>Deploy core content in best practice building blocks </li></ul></ul><ul><ul><li>Take advantage of preconfigured, documented industry content </li></ul></ul><ul><li>Safe proven approach </li></ul><ul><ul><li>It’s been done before </li></ul></ul><ul><ul><li>A recognised leading brand with plenty of local expertise </li></ul></ul><ul><li>Leverage industry knowledge </li></ul><ul><ul><li>Best practice SAP customer experience built-in for your industry </li></ul></ul><ul><li>Roll-out to other business units </li></ul><ul><ul><li>Deploy a repeatable preconfigured model </li></ul></ul><ul><li>Platform that will scale as you grow </li></ul><ul><ul><li>Extensive solution set that you can “grow into” </li></ul></ul><ul><ul><li>Ability to support operations across the globe </li></ul></ul>
    7. 7. <ul><ul><li>Boutique Brewery </li></ul></ul><ul><ul><li>New Zealand </li></ul></ul><ul><ul><li>5 users </li></ul></ul><ul><ul><li>Automotive Component and System Manufacturer </li></ul></ul><ul><ul><li>Unisoft </li></ul></ul><ul><ul><li>6 ½ weeks </li></ul></ul><ul><ul><li>IT Services </li></ul></ul><ul><ul><li>Atline/Aldea </li></ul></ul><ul><ul><li>8 weeks </li></ul></ul><ul><ul><li>IT Services </li></ul></ul><ul><ul><li>Nastek </li></ul></ul><ul><ul><li>6 weeks </li></ul></ul><ul><ul><li>IT Services </li></ul></ul><ul><ul><li>Aldea/ Atline </li></ul></ul><ul><ul><li>6 weeks </li></ul></ul><ul><ul><li>Manufacturer of Automotive castings </li></ul></ul><ul><ul><li>TVS Infotech </li></ul></ul><ul><ul><li>4 Months </li></ul></ul>Many live Customers Fast-start program proof points <ul><ul><li>Healthcare Products Manufacturer </li></ul></ul><ul><ul><li>New Zealand </li></ul></ul><ul><ul><li>11 weeks </li></ul></ul><ul><ul><li>Pharmaceuticals </li></ul></ul><ul><ul><li>New Zealand </li></ul></ul><ul><ul><li>IT Services </li></ul></ul><ul><ul><li>Unisoft/Yochana </li></ul></ul><ul><ul><li>6 weeks </li></ul></ul><ul><ul><li>Sugar Mill and Refinery </li></ul></ul><ul><ul><li>Philippines </li></ul></ul><ul><ul><li>Fast Track ERP Solutions </li></ul></ul><ul><ul><li>8 weeks </li></ul></ul><ul><ul><li>Services </li></ul></ul><ul><ul><li>Australia </li></ul></ul><ul><ul><li>OxygenExpress </li></ul></ul><ul><ul><li>12 Weeks </li></ul></ul><ul><ul><li>Indl. Machinery & Components </li></ul></ul><ul><ul><li>China </li></ul></ul><ul><ul><li>DCMS </li></ul></ul><ul><ul><li>10 Weeks </li></ul></ul>Aotearoa Breweries
    8. 8. <ul><li>Why would an SME choose SAP? </li></ul><ul><li>What are SAP Best Practices? </li></ul><ul><li>What does SAP look like today? </li></ul><ul><li>How can I get started? </li></ul><ul><li>Who has done this before? </li></ul><ul><li>Wrap-up and questions </li></ul>Agenda
    9. 9. Traditional Systems Approach! SAP Business All-In-One Solution
    10. 10. SAP Best Practices provide the building blocks © SAP 2007 / Page Deploy appropriate best practice preconfigured building blocks SAP Partner SAP ERP Implemented Customer Solution Industry Solutions SAP Business All-in-One
    11. 11. What’s Included: Documentation and pre-configuration <ul><li>Documentation </li></ul><ul><li>Scenario overviews </li></ul><ul><li>Business process documentation </li></ul><ul><li>Quick Guide for prerequisites and guided activation of settings </li></ul><ul><li>Configuration Guide </li></ul><ul><li>Training material </li></ul>Documentation Download Business documentation, technical documentation, documentation templates, and conversion forms Contents include: Complete documentation and preconfiguration are included in every SAP Best Practices package Technical Download Configuration settings Automation tools Refined Print Forms and Reports <ul><li>Preconfiguration </li></ul><ul><li>Preconfiguration settings </li></ul><ul><li>Sample master data </li></ul><ul><li>Configuration documentation </li></ul><ul><li>Automation tools </li></ul><ul><li>Print forms </li></ul><ul><li>User roles to leverage new SAP NetWeaver Business client </li></ul>
    12. 12. SAP Business All-in-One Solution For further detail please check http://help.sap.com/
    13. 13. SAP Business All-in-One Solution For further detail please check http://help.sap.com/
    14. 14. SAP Business All-in-One Solution For further detail please check http://help.sap.com/
    15. 15. SAP Business All-in-One Solution For further detail please check http://help.sap.com/
    16. 16. Without the complete picture, you don’t know who your best customers are IF YOU DEPLOY A FRONT-OFFICE CRM YOU WILL MISS THE TRUE 360° CUSTOMER VIEW <ul><ul><li>Big dollar volume </li></ul></ul><ul><ul><li>Loyal relationship </li></ul></ul><ul><ul><li>Zero open cases </li></ul></ul><ul><ul><li>First call resolution 90%, Avg call time < 3 minutes </li></ul></ul><ul><ul><li>Low margin purchases </li></ul></ul><ul><ul><li>Many product returns </li></ul></ul><ul><ul><li>Many disputed invoices </li></ul></ul><ul><ul><li>Frequent rush orders </li></ul></ul>Services Marketing Sales Select Product/ Quote Order/ Credit Check Procure/ Build Ship/ Ensure Fulfillment Billing/ Accounts Receivable CRM ERP CUSTOMER Services Marketing Sales Select Product/ Quote Order/ Credit Check Inventory/Build Ship/ Ensure Fulfillment Billing/ Accounts Receivable CRM ERP CUSTOMER Only integrated end-to-end processes give you the full picture Wrong Conclusion: This is a top account Wrong Strategy Right Conclusion: This account is un-profitable Right Strategy
    17. 17. SAP – your entire technology platform SRM (internal) ERP (internal) CRM (Supplier) Enterprise Services Repository SAP NetWeaver Business Process Platform Partners SAP Portal Devices Office / Notes RFID Multi-channel access for all types of users, internal and external Integration of information workers and other end-users Service oriented architecture (SOA) Facilitates collaboration with trading partners & integration with external applications Comprehensive business process & technology platform Includes capabilities for work flow, business intelligence, document management, IT support, portal content etc. Forms Platform Process Components
    18. 18. SAP – your IT support centre Service Infrastucture SAP Customer SAP / Partner Solution Manager End-to-end solution operations SAP Experts Solution Landscape Knowledge SAP Service Marketplace © SAP 2007 / Page Upgrade Roadmap Test Workbench E-learning mgmt. Change Management
    19. 19. Roadmap to support future growth Start with SAP Best Practice to meet your core business processes Leverage further SAP ERP building blocks as required Enrich your processes with SAP Business Suite Begin with the accelerated solution - grow over time as your Business dictates
    20. 20. Polling Question One <ul><li>Does the concept of best practices deployment change your perspective of how software can be implemented in your organisation?   A   No, our industry requires unique processes to be modelled          B   Yes, but we would like to explore the best practices in more detail      C  Yes, we see an opportunity to leverage the best practice approach          </li></ul>
    21. 21. <ul><li>Why would an SME choose SAP? </li></ul><ul><li>What are SAP Best Practices? </li></ul><ul><li>What does SAP look like today? </li></ul><ul><li>How can I get started? </li></ul><ul><li>Who has done this before? </li></ul><ul><li>Wrap-up and questions </li></ul>Agenda
    22. 22. Multi-Channel Access … <ul><li>… allows the user to access the right information, services and applications: from any place at any time </li></ul>© SAP 2007 / Page Voice RFID Forms
    23. 23. Role based user access
    24. 24. Dashboards and Metrics
    25. 25. Proactive powerlists
    26. 26. <ul><li>Why would an SME choose SAP? </li></ul><ul><li>What are SAP Best Practices? </li></ul><ul><li>What does SAP look like today? </li></ul><ul><li>How can I get started? </li></ul><ul><li>Who has done this before? </li></ul><ul><li>Wrap-up and questions </li></ul>Agenda
    27. 27. Best Practices Deployment Simplified path to activate SAP Best Practices <ul><li>Graphical scenario selection </li></ul><ul><li>Standard scope templates delivered by SAP Best Practices </li></ul><ul><li>Easy enhancements with further templates </li></ul>SCOPE <ul><li>Automated installation of selected scenarios with personalised data </li></ul><ul><li>Improved performance and usability </li></ul>ACTIVATE <ul><li>Graphical adaptation of enterprise structure </li></ul><ul><li>Personalisation of master data </li></ul>ADAPT
    28. 28. <ul><li>Why would an SME choose SAP? </li></ul><ul><li>What are SAP Best Practices? </li></ul><ul><li>What does SAP look like today? </li></ul><ul><li>How can I get started? </li></ul><ul><li>Who has done this before? </li></ul><ul><li>Wrap-up and questions </li></ul>Agenda
    29. 29. SAP Business All-in-One success story Citic Pacific improves accountabilty & visibility <ul><li>Citic Pacific Mining </li></ul><ul><li>Highlights: Company Background: </li></ul><ul><li>Citic Pacific’s Sino Iron Project is a world class, large scale iron ore Magnetite project located in Western Australia’s Pilbara region. </li></ul><ul><li>It is the first magnetite project of its scale in WA and, when complete will be one of the world’s largest mines. </li></ul><ul><li>2500 construction employees </li></ul><ul><li>600 mine employees when fully operational </li></ul><ul><li>Key Benefits: </li></ul><ul><li>Improved business processes and controls; </li></ul><ul><li>Integrated business processes more effectively; </li></ul><ul><li>Improved operational and financial visibility; </li></ul><ul><li>Increased accountability across the business; </li></ul><ul><li>Reduced IS complexity; </li></ul><ul><li>Reduced Business and IS costs. </li></ul><ul><li>Implementation Highlights: </li></ul><ul><li>11 week implementation of Finance, Materials Management, Plant Maintenance, Project Systems and workflow, for over 200 users. </li></ul><ul><li>Multisite implementation with complex reporting. </li></ul><ul><li>Top Challenges: </li></ul><ul><li>Some existing business processes needed to be changed as a result of the implementation </li></ul>“ For companies in start-up, such as CITIC PACIFIC MINING, All-in-One offered the ability to rapidly establish a set of end-to-end business processes and implement an integrated business system pre-configured to support those processes far quicker than would otherwise be possible “ Ray Achemedei, Chief Information Officer
    30. 30. SAP Business All-in-One success story SAP Helps Globe Australia raise Customer Service levels <ul><li>Globe Australia </li></ul><ul><li>Highlights: </li></ul><ul><li>Company Background: </li></ul><ul><li>Established in 1972 with headquarters in Sydney and 10 other distribution locations </li></ul><ul><li>Australasia's leading supplier to professional turf, public health and pest managers </li></ul><ul><li>75 staff </li></ul><ul><li>Key Benefits: </li></ul><ul><li>Creation of cost management objects has provided a clear view for management on the costs of all areas </li></ul><ul><li>Provides a single view of the company’s operations at any one point in time – in real time (e.g. orders not converted to invoices) </li></ul><ul><li>SAP Toolsets helped to achieve rapid implementation and ensured minimal disruption to the business </li></ul><ul><li>Implementation Highlights: </li></ul><ul><li>Began scoping in late May 2004 and after two months of intensive work, the system went live on July 3 </li></ul><ul><li>Staff training was straightforward with the majority of users quickly coming to terms with the new system operations </li></ul><ul><li>Top Challenges: </li></ul><ul><li>Some existing business processes needed to be changed as a result of the implementation </li></ul>“ We came to the realisation...that our existing core software was not able to provide the level of support that we needed as we planned our growth for the next few years. It just wasn't capable of giving us the competitive edge we were demanding.“ John Peaty, Chief Executive Officer, Globe Australia
    31. 31. SAP Business All-in-One at Ditan <ul><li>Ditan </li></ul><ul><li>Highlights: </li></ul><ul><li>Company Background: </li></ul><ul><li>DITAN provides direct-to-store distribution of time-sensitive products, typically those with a short life cycle and highly volatile demand, like video games, movies, music, toys, and books </li></ul><ul><li>Key Benefits: </li></ul><ul><li>Speeds deliveries </li></ul><ul><li>Reduces inventories </li></ul><ul><li>Cuts transportation costs </li></ul><ul><li>Improves customer service </li></ul><ul><li>Saves customers (in some cases) millions of dollars annually </li></ul><ul><li>Provides customers with clear and complete view of supply chain </li></ul><ul><li>Improves ability to expand business into new product categories </li></ul><ul><li>Implementation Highlights: </li></ul><ul><li>Implemented solution in just 3 months using SAP Best Practices </li></ul><ul><li>Key Challenges: </li></ul><ul><li>Forge tight links with suppliers, manufacturers, retailers, and distributors </li></ul><ul><li>Improve competitive differentiation </li></ul>“ The retailers don’t have to carry huge inventories, because we replenish to demand so quickly. That saves inventory carrying costs. They don’t have to mark down product to move excess stock. And more product can flow through the channel while the product is hot…” Dorothy Ashford, Director of sales and marketing DITAN
    32. 32. SAP Business All-in-One success story SAP helps Ferra expand international operations <ul><li>Ferra </li></ul><ul><li>Highlights: Company Background: </li></ul><ul><li>Ferra is the leading manufacturer of light metal components for </li></ul><ul><li>the telecommunications, electronic and high-end automotive </li></ul><ul><li>industries. </li></ul><ul><li>Ferra is organised into three market based operating groups: High Speed machining, High Pressure Die Casting and Engineering Services </li></ul><ul><li>The company realised that if its strong growth was to be sustained, a major upgrade of its software systems would be required. </li></ul><ul><li>Key Benefits: </li></ul><ul><li>New alternatives for non-standard processes </li></ul><ul><li>• Reduced warehouse inventory </li></ul><ul><li>• Accurate real time reporting and greater visibility to the business operations </li></ul><ul><li>• Integration between financials and accounting </li></ul><ul><li>• Banking integration, with automated supplier payments </li></ul><ul><li>• Ferra will see project costs repaid within 12 months instead of five years. </li></ul><ul><li>Implementation Highlights: </li></ul><ul><li>• Implemented in three months </li></ul><ul><li>• Huge data volumes were converted and cleansed </li></ul><ul><li>• The change over to SAP was done in 1.5 days over a weekend </li></ul><ul><li>Top Challenges: </li></ul><ul><li>Outgrown in-house developed solution </li></ul><ul><li>Duplication of data across all areas </li></ul>“ After looking at the SAP offering, we were pleased to see it had been designed specifically for a medium-sized firm such as ours.&quot; Marc Meili, Ferra General Manager
    33. 33. Business challenges Implementation (Partner: Oxygen Express) Process Redesign vs. System Customizations Limited Timeframe Process Mapping and Articulation of requirements effectively <ul><ul><ul><li>System Go-Live achieved in 12 weeks </li></ul></ul></ul><ul><ul><ul><li>Comprehensive SAP Modules Integration </li></ul></ul></ul><ul><ul><ul><li>was implemented </li></ul></ul></ul>UXC GETRONICS AUSTRALIA Information and Communication Technology (ICT) Provider Key Benefits <ul><ul><ul><li>SAP System that was up and running </li></ul></ul></ul><ul><ul><ul><li>and managing business within 12 weeks </li></ul></ul></ul><ul><ul><ul><li>of the start of the project Predictable and Within Budget Delivery </li></ul></ul></ul>http://www.uxcg.com.au Additional information © SAP 2009 Fast-start Briefing / Page
    34. 34. Business challenges Implementation To install integrated and affordable business software that provides visibility and automation to optimize operations Build a central data repository that supports free flow of information To improve links between operations and finance to gain a better understanding of business performance <ul><ul><ul><li>6 weeks Implementation </li></ul></ul></ul><ul><li>Top-down management support </li></ul><ul><li>Strong focus on process excellence </li></ul>ADITYA AUTO PRODUCTS & ENGINEERING Automobile Parts and Contract Manufacturing (India) “ With SAP Business All-in-One, our processes are more streamlined, efficiency has increased, and we can grow in a systematic manner. We are more proactive and more responsive dealing with customers, leading to enhanced customer relationships.” Mihir Jayaraman Procurement Manager, Aditya Auto “ Key Benefits <ul><ul><ul><li>Improved decision making via access to </li></ul></ul></ul><ul><ul><ul><li>reliable, real-time information </li></ul></ul></ul><ul><ul><ul><li>Increased organizational efficiency and </li></ul></ul></ul><ul><ul><ul><li>employee productivity </li></ul></ul></ul><ul><ul><ul><li>Better visibility and control of production, </li></ul></ul></ul><ul><ul><ul><li>inventory, logistics, and subcontractors </li></ul></ul></ul><ul><ul><ul><li>Enhanced reporting and evaluation of </li></ul></ul></ul><ul><ul><ul><li>business performance </li></ul></ul></ul>http://www.adityaauto.com Additional information © SAP 2009 Fast-start Briefing / Page
    35. 35. <ul><li>Why would an SME choose SAP? </li></ul><ul><li>What are SAP Best Practices? </li></ul><ul><li>What does SAP look like today? </li></ul><ul><li>How can I get started? </li></ul><ul><li>Who has done this before? </li></ul><ul><li>Wrap-up and questions </li></ul>Agenda
    36. 36. SAP Business All-in-One Foundation for your success in the midmarket Packages Tailored to Meet Midmarket Needs Sound foundation for preconfigured, ready-to-use business scenarios based on SAP’s deep industry experience Rapid Implementation and Reduced Costs Tools, content, and methodology to reduce costs compared to traditional approaches Prepackaged Business Expertise Reusable documentation and configuration which can be adapted to specific needs Create or Extend Your Business Solutions Use the fully documented implementation procedure including the automation and personalisation tools as the basis to create your own SAP Business All-in-One solution Build a Working Prototype Have a working, fully-documented prototype in only a few days right out of the box Improve Project Performance and Customer Understanding Use SAP Best Practices as an integrated tool for evaluation, training, and implementation      
    37. 37. Who is a typical SAP Customer? © SAP 2009 / Page This number represents 77% of the entire customer base 85% of SAP’s small and midsize business customers come from SAP channel partners 73,150 SAP Customers today are small businesses and midsize companies today Did You Know…?
    38. 38. 35 YEARS OF INDUSTRY EXPERTISE SERVICES CONSUMER INDUSTRIES TRADING INDUSTRIES FINANCIAL SERVICES PROCESS MANUFACTURING DISCRETE MANUFACTURING PUBLIC SERVICES
    39. 39. Thank you!
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Dieses Dokument ist eine Vorabversion und unterliegt nicht Ihrer Lizenzvereinbarung oder einer anderen Vereinbarung mit SAP. Dieses Dokument enthält nur vorgesehene Strategien, Entwicklungen und Funktionen des SAP®-Produkts und ist für SAP nicht bindend, einen bestimmten Geschäftsweg, eine Produktstrategie bzw. -entwicklung einzuschlagen. SAP übernimmt keine Verantwortung für Fehler oder Auslassungen in diesen Materialien. SAP garantiert nicht die Richtigkeit oder Vollständigkeit der Informationen, Texte, Grafiken, Links oder anderer in diesen Materialien enthaltenen Elemente. Diese Publikation wird ohne jegliche Gewähr, weder ausdrücklich noch stillschweigend, bereitgestellt. Dies gilt u. a., aber nicht ausschließlich, hinsichtlich der Gewährleistung der Marktgängigkeit und der Eignung für einen bestimmten Zweck sowie für die Gewährleistung der Nichtverletzung geltenden Rechts. </li></ul><ul><li>SAP übernimmt keine Haftung für Schäden jeglicher Art, einschließlich und ohne Einschränkung für direkte, spezielle, indirekte oder Folgeschäden im Zusammenhang mit der Verwendung dieser Unterlagen. Diese Einschränkung gilt nicht bei Vorsatz oder grober Fahrlässigkeit. </li></ul><ul><li>Die gesetzliche Haftung bei Personenschäden oder die Produkthaftung bleibt unberührt. Die Informationen, auf die Sie möglicherweise über die in diesem Material enthaltenen Hotlinks zugreifen, unterliegen nicht dem Einfluss von SAP, und SAP unterstützt nicht die Nutzung von Internetseiten Dritter durch Sie und gibt keinerlei Gewährleistungen oder Zusagen über Internetseiten Dritter ab. </li></ul><ul><li>Alle Rechte vorbehalten. </li></ul>

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