Virtualization Leadership Presentation - LONG and SHORT (April 2010)

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  • Over the past two years, virtualization has become more and more important to our clients. It is becoming a cornerstone, a base requirement for moving to a more effective infrastructure. In many cases, cost is an initial driver for consolidation, and the increasing capabilities in virtualization allow more consolidation than ever before. While cost is a driver, more and more or our clients are viewing virtualization as an enabler. An enabler to move from managing individual resources to managing resource pools as if they were a single server, storage device or application. Analysts are telling our clients to look at virtualization as an enabler and one of the first steps to the new, emerging technology of cloud computing. Virtualization is also one of the key initiatives for a client to embrace on the way to a dynamic infrastructure. IBM has a long history with virtualization. We are the pioneers of virtualization, bringing it to our mainframe customers over 40 years ago, introducing new innovations over the past decades for server, storage and application virtualization. We know how to help you. Let us show you.
  • What all of this means is that the digital and physical infrastructures of the world are converging. Computational power is being put into things we wouldn't recognize as computers. Indeed, almost anything—any person, any object, any process or any service, for any organization, large or small—can become digitally aware and networked. --Sam Palmisano With so much technology and networking abundantly available at such low cost: What wouldn't you put smart technology into? What service wouldn't you provide a customer, citizen, student or patient? What wouldn't you connect? What information wouldn't you mine for insight?
  • All of this pervasive instrumentation enhances our ability to sense and capture what is actually happening in any given system. Where we once inferred, we now know. Where we once interpolated and extrapolated, we can now determine. The historical is giving way to the real-time. We are amassing an unimaginable amount of data in the world. In just three years, IP traffic is expected to total more than half a zettabyte. (That's a trillion gigabytes—or a 1 followed by 21 zeroes.) 30%, the percentage of total data in the world used for medical images. 30%, the percentage of total data in the world used for medical images. And it's not just about volume and velocity. The nature of the data we are collecting and analyzing is changing, too. Consider that 30 percent of the data in the world now consists of medical images. Consider the 10,000 security cameras here in London that are connected to the Web, feeding it video 24 hours a day. Or take the 1,000 connected sensors monitoring a new bridge in Hong Kong—and multiply them by the millions of roads, bridges and buildings in cities around the world. We're capturing data about temperature, soil condition, water flow, vibration and location. And then there's the growing torrent of information from billions of individuals, through so-called social media. They are customers, citizens, students and patients—and they are telling us what they think, what they like and want, what they're witnessing. As I said, all this data is far more real-time than ever before. Most of us today, as leaders and as individuals, make decisions based on information that is backward-looking and limited in scope. That's the best we had, but that is quickly changing.
  • Virtualization is a logical representation of resources not constrained by physical limitations. Virtualization allows a single physical server to be partitioned into multiple logical servers to support server consolidation—to reduce the number of servers required to support IT services. Through virtualization, your clients can achieve a simpler, more scalable, more cost-efficient IT infrastructure that aligns more flexibly with emerging business goals. Key Thoughts: Consolidate Resources is primarily a CapEx reduction priority as customers increase utilization of existing equipment. There is an OpEx aspect in reducing electricity and cooling costs, but those typically do not appear under the IT organization part of the ledger. Manage Workloads and Automate Workflows are primarily focused on OpEx, especially by reducing the labor required for the management of the IT infrastructure. Optimize Delivery is primarily focused on business agility and tight alignment of IT resources with Business imperatives. As you move thru these different priorities or stages, the emphasis moves from IT efficiency (Consolidate) to business effectiveness (Optimize)
  • 0. Originally required PHYSICAL server, storage and network equipment be procured (CapEx) with associated install, configure, test by IT Staff RESPONSE TIME: 6 months prior to launch. 1. Consolidate Resources – web commerce server can be provisioned using available capacity on IT infrastructure with associated configuration and testing by IT Staff RESPONSE TIME: 2 months prior to launch. 2. Manage Workloads – unanticipated traffic is detected by IT staff day of event which determines that the increased traffic is not due to a security attack (eg DDOS attack) but rather from legitimate customer traffic, where by the IT staff is able to manage the IT infrastructure using a “single pane of glass” to increase server capacity to handle the increased customer traffic RESPONSE TIME: 3 hours after launch. 3. Automate Workflows – unanticipated traffic is detected by the IT systems on the day of the event and quickly determines that the increased traffic is not due to a security attack (eg DDOS attack) but rather from legitimate customer traffic, and the IT systems are able to “sense & respond” to automatically increase server capacity to handle increased customer traffic RESPONSE TIME: 5 minutes after launch. 4. Optimize Delivery – traffic increase is anticipated and capacity is reserved based on marketing department proactively scheduling necessary IT resources to coincide with product launch and advertisement. RESPONSE TIME: 0 minutes after launch
  • Clients worldwide are leveraging virtualization technology to reduce CAPEX and OPEX and increase agility and improve the quality of their service delivery. As they start their journey towards a more efficient and optimized IT environment, IBM provides well-defined methodology and tooling to do this effectively and efficiently. As customer start consolidating their workload, IBM provides planning and analysis tools and services. STG has tools that allow you to estimate the capacity needed when moving to IBM platforms. GTS, GBS and Tivoli provide tooling that helps in workload migration . When customers do this migration, they save significant Capital Expense but often find that the resulting environment is more complex. Integrated service management from Tivoli tools and Systems Director provide visibility, control and automation for their new environment to reduce cost and realize the gains form virtualization. Using the hypervisor level monitoring and management capabilities from Systems Director VMcontrol and application and workload level discovery and monitoring capabilities from Tivoli Application Dependency Discovery Manager and IBM Tivoli Monitoring integrated into a single solution provides a complete and integrated physical and virtual management of the physical and virtual infrastructure. Customers can now start moving workload into this environment. CPU and memory allocation for the Virtual machines can be dynamically adjusted using Systems Director VMcontrol capabilities and new workloads can be assigned to the correct systems wether they are x86, Power or Z from Tivoli Workload Scheduler and Tivoli Dynamic Workload Broker. Virtualization allows rapid provisioning of systems using virtual images. Tivoli provisioning manager along with Systems Director VMcontrol allow rapid provisioning of services on virtual machines to this environment. As customers start using virtualization, they find that virtual images start getting creates and before they know it they are facing virtual image sprawl. No one seems to know where all the images are who owns them, if they are patched or not, who has changed them. Director VMcontrol provides a mechanism of storing virtual images in a repository and deploying virtual images for hypervisors on IBM platforms and Tivoli Provisioning Manager with its Federated Image Library and the Tivoli Service Automation tooling allows conversion between image formats, management of multiple image repositories in the data center from a single console. Tracking changes and ownership of images across IBM and non IBM platforms provides client change and configuration control to prevent sprawl These constitute Basic and Advanced Image Management capabilities . Virtualization provides unique capabilities that improve the availability of the infrastructure. Customers want to make their infrastructure and applications available. Director VMcontrol provides infrastructure level availability by moving virtual machines due to predictive failure alert form hardware or due to maintenance and Tivoli Systems Automation provides application level availability by automatically restarting application components on other severs when failure is detected at the software level and VMs are still running. Security is an inherent part of the solution that IBM recommends. This includes Identity Management, Access Management, Audit and compliance form the Tivoli portfolio and Isolation management of virtual system that System Director VMcontrol will be providing. As customers become more efficient in monitoring and managing their infrastructure, greater optimization can be achieved by implementing sense and respond automation for mode advanced workload management. Tight integration between Tivoli tooling and Middleware allow greater awareness and automated actions for advanced workload management . Significant operational expense reduction can be achieved by delivering standardized services using a service catalog and self-service so that cost of service delivery for standardized workloads is drastically reduced. All these scenarios are possible due to the deep technical capabilities in hardware management, hypervisor management and service management that include predictive alerts, energy awareness, application level discovery, monitoring, provisioning, configuration management, license management, usage monitoring, and better datacenter analytics.
  • Consolidate Resources is primarily better IT efficiency by improved utilization of IT resources. This goes beyond server consolidation, and includes storage and networks. The consolidation has taken the 100 applications that used to be spread out over 100 physical servers and now has consolidated those 100 applications onto 10 servers (for example). So the CapEx is reduced, but the logical complexity of 100 applications is still there. There is some OpEx savings from reduced electricity consumption and lower cooling costs, but typically these savings do not appear on the IT department’s budget, but rather in the facilities budget. Factoids: $29 billion is collectively used to power and cool IT infrastructure; 50-cents for every dollar spent on servers The "space crunch" that IT manifests at $2,400 a server and $40,000 a rack at $1,000 a square foot. Current estimates of "server sprawl" and the $140 billion in excess server capacity available in the U.S. -- a three year supply. source: http://www.computerworld.com/s/article/9142393/Ten_IT_Talking_Points_Your_CFO_Will_Love?source=CTWNLE_nlt_mgmt_2009-12-17
  • IBM has clients who have had savings of up to 90% on energy and floorspace alone (HMRC http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=RF&subtype=CS&htmlfid=SJDN-7M6HSU&appname=crmd) while setting the foundation for greater flexibility, availability and performance that comes with a dynamic infrastructure. Before : In the consolidate resources phase, typically 50% of power is lost to cooling, UPS and power conversion. Another 70% of power is lost to memory, PCI planer, spinning the disk drives, I/O subsystems, etc. And then 80% of the poser is lost due to the processor idling thru most of the time due to the low utilization and load factors (approximately 20%), After : If you are able to increase the utilization of the processor upto 80%, you are able to do the same amount of work for a quarter of the power consumed thru the whole process. Only IBM is uniquely positioned to holistically address these efficiencies by utilizing the latest in molecular processes thru processor and silicon to systems to facilities.
  • Consolidate Resources is primarily better IT efficiency by improved utilization of IT resources. This goes beyond server consolidation, and includes storage and networks. The consolidation has taken the 100 applications that used to be spread out over 100 physical servers and now has consolidated those 100 applications onto 10 servers (for example). So the CapEx is reduced, but the logical complexity of 100 applications is still there. There is some OpEx savings from reduced electricity consumption and lower cooling costs, but typically these savings do not appear on the IT department’s budget, but rather in the facilities budget. Factoids: $29 billion is collectively used to power and cool IT infrastructure; 50-cents for every dollar spent on servers The "space crunch" that IT manifests at $2,400 a server and $40,000 a rack at $1,000 a square foot. Current estimates of "server sprawl" and the $140 billion in excess server capacity available in the U.S. -- a three year supply. source: http://www.computerworld.com/s/article/9142393/Ten_IT_Talking_Points_Your_CFO_Will_Love?source=CTWNLE_nlt_mgmt_2009-12-17 IBM OFFERINGS: Tivoli Storage Productivity Center provides an integrated storage infrastructure management solution that is designed to allow you to manage every point of your storage infrastructure, between the hosts through the network and fabric, through to the physical disks. It can help simplify and automate the management of devices, data, and storage networks. BRIEF HISTORY OF HIGHLIGHTED CUSTOMERS: Gruppo Fiat Italy - The Fiat Group is the largest industrial enterprise in Italy and one of the founders of the European motor industry. Right from the outset, the company had a strong propensity for international expansion and innovation. Fiat is an automotive-focused industrial Group and designs and manufactures automobiles, trucks, wheel loaders, excavators, telehandlers, tractors and combine harvesters. Fiat carries out its industrial and financial services activities through companies located in 50 countries and commercial relationships with customers in over 190 countries. Details @ http://www.fiatgroup.com/en-us/group/default/Pages/default.aspx Hardware : The migration involved literally thousands of assets -- a full range of IBM servers and mainframes, including System z, System p, System i, System x and IBM TotalStorage disk and tape units, as well as hardware from other vendors. All of Fiat's applications were part of the migration, including its extensive SAP application suite . They consolidated 2250 servers onto 1562 servers and increased storage from 400TB to 450TB. The migration involved literally thousands of assets – a full range of IBM servers and mainframes, including System z, p, I, x and TotalStorage disk and tape units, as well as hardware from other vendors. All of FIAT’s applications were part of the migration, including its extensive SAP application suite – consisting of finance, procurement and resource management and planning, and the industry-specifics SAP automotive solutions, along with HR, warehouse, parts management, global dealer management, marketing and production systems. No part of the organization was left unaffected. These systems serve thousands of users at dozens of facilities across Europe and also tie into FIAT’s global operations. The new infrastructure is far simpler, flexible and capable. In total, some 2250 servers were consolidated onto 1562 servers and FIAT’s 400TB of storage was increased to 450TB. The number of discrete databases was reduced from 1900 down to 500. Over 1000 network lines and VLANs were reissued and some 900 people were physically relocated . Thanks to the modernization, there has been an average performance gain of 30% with greater reliability and scalability. FIAT can now bring additional capacity online, on demand, enabling it to scale the infrastructure rapidly when it need to. Details @ http://www-304.ibm.com/easyaccess/fileserve?contentid=175215 JR Thompson gains a 30 percent productivity boost by virtualizing their IT infrastructure . Virtualization techniques are lowering the total cost of computing and improving productivity at thousands of businesses. Current day virtualization refers to the replication. One example is at the J.R. Thompson Company, a 36-year-old marketing communications company near Detroit that serves a variety of industries, particularly automotive. Need : With a primary focus on creating marketing materials and Websites for their clients, employees at JR Thompson had accumulated diverse computing platforms with many applications and standards. By 2006, managing all of that and keeping costs down and growth opportunities up became a challenge. Solution : JR Thompson turned to IBM and Compsat Technology and specialist in IT infrastructure. Compsat designed a solution that included Linux, IBM Director, VMware ESxi all hosted on IBM BladeCenter servers. Benefits : In early 2008, JR Thompson saw basic productivity in IT operations increase by 30 percent and a reduction in time it took to design, build and make a Website available to a client. Time was reduced from several hours over a number of days to 40 to 50 minutes. Solution whose core elements included a Linux® operating system, IBM Director (a suite of software tools for systems management), VMware ESXi (virtualization management software), and a set of widely used, open-source components — including Apache for the Web server and MySQL for database function — all hosted on IBM BladeCenter® blade servers, with an IBM System Storage™ DS 3400 Express storage-area network. After the new infrastructure went live in late 2007 and early 2008, basic productivity in IT operations went up by 30 percent, Lamb said. Additionally, there was a drastic reduction in the time it took to design, build, and make a Website available to a client. “From several hours spanning a number of days, it went to just 40 or 50 minutes,” he said. “And where adding a traditional server used to involve a number of support-team members, with a virtual server it takes only one person to do it all.” Hardware: IBM BladeCenter, Storage: DS300 Express, Storage: DS3400 Software: Linux, IBM Director, VMware ESxi Details @ http://www-01.ibm.com/software/success/cssdb.nsf/CS/JKIN-7PDN2B?OpenDocument&Site=corp&cty=en_us Factoids: Server virtualization - Over 40,000 clients exploiting IBM system-wide virtualization. 100% of IBM mainframes are delivered virtualization ready. 100% of the new Power7 technology will ship virtualization ready. Virtualization history and leadership - IBM has a 40 year history of world-class innovation with virtualization. In 1967, IBM invented the hypervisor and was the first to implement logical partitioning on a Unix systems in 2001 and first to introduce partition mobility on a Unix system in 2007.
  • Manage Workloads starts to address the complexity of physical and virtual assets and manage them in an integrated fashion thru a single pane of glass that enables the IT or Systems Administrator to manage the IT infrastructure thru a common set of user interfaces rather than having to navigate thru the complexities and different user interfaces of the underlying IT systems. This helps improve the IT staff’s productivity and efficiency by making it easier for them to manage the IT systems across physical and virtual systems (and help manage virtual appliance sprawl or proliferation).
  • 80% of System x clients surveyed said that having deployed IBM Systems Director influenced their decision to buy their next server from IBM .
  • Manage Workloads starts to address the complexity of physical and virtual assets and manage them in an integrated fashion thru a single pane of glass that enables the IT or Systems Administrator to manage the IT infrastructure thru a common set of user interfaces rather than having to navigate thru the complexities and different user interfaces of the underlying IT systems. This helps improve the IT staff’s productivity and efficiency by making it easier for them to manage the IT systems across physical and virtual systems (and help manage virtual appliance sprawl or proliferation). IBM OFFERINGS: Tivoli Storage Productivity Center provides an integrated storage infrastructure management solution that is designed to allow you to manage every point of your storage infrastructure, between the hosts through the network and fabric, through to the physical disks. It can help simplify and automate the management of devices, data, and storage networks. Tivoli Monitoring - The ITM - ITCAM Family of products is monitoring for essential distributed system resources, transactions, applications, application infrastructure and service oriented environments. This family detects bottlenecks and potential problems, and can automatically recover from critical situations. Tivoli Monitoring saves system administrators from manually scanning through extensive performance data before problems can be solved. Using industry best-practices, Tivoli Monitoring can provide immediate value to the enterprise. Tivoli Monitoring provides base operating system monitoring for a heterogeneous collection of physical and virtual operating system environments. For SUN Solaris Zones and IBM AIX LPAR/DLPAR/WPAR's virtual server support is built into the operating system environment. Virtual environments for SUN and AIX can be obtained in this package. Tivoli Application Dependency Discovery Manager is Tivoli's strategic data center discovery solution. It provides complete visibility to systems, configurations, and applications. It automatically creates and maintains application infrastructure maps. These application maps are comprehensive and include complete run-time dependencies, deep configuration values and accurate change history. It delivers more than data; it delivers integrated, meaningful knowledge you can use to manage system configuration compliance and transform your business. It uses over 200 Discovery Sensors to enable “out-of-the-box” discovery of virtually all components found in the typical data center, across the application software, host, storage, and network tiers. These Discovery sensors collect configuration attributes and dependencies. WebSphere Virtual Enterprise provides application infrastructure virtualization capabilities that lower costs required to create, manage, and run enterprise applications and an SOA environment. It increases flexibility and agility to ensure business process integrity, improve service, application performance, and better manage health. It manages WebSphere and non-WebSphere application servers (Apache, BEA, JBoss, PHP). BRIEF HISTORY OF HIGHLIGHTED CUSTOMERS: INTTRA is a leading global provider of e-commerce solutions to the ocean freight industry. INTTRA professionals work with over 30 leading carriers to streamline and standardize their shipping processes worldwide through a network of over 20,000 corporate locations. INTTRA requires a robust IT infrastructure that delivers high performance—and the scalability to support a company that has grown more than 1100 percent in the last seven years. Over 260,000 container orders are initiated on the INTTRA platform each week, representing more than 10 percent of global ocean container trade. INTTRA's carrier network includes, Alianca, ANL, CMA CGM, CSAV, CSAV NORASIA, Deutsche Afrika-Linien, Emirates Shipping Line, Hamburg Sud, Hanjin Shipping Co., Hapag-Lloyd, "K" Line, Libra, Maersk Line, MCC Transport Pte Ltd., MISC, Mitsui O.S.K. Lines, MSC Mediterranean Shipping Company S.A., NYK Line, Safmarine, United Arab Shipping Company. Details @ www.inttra.com “A true measure of the business benefit of technology is the ability for it to scale while containing costs. The IBM solutions have enabled us to maintain the technology staff at a static number for the past three years,” says Anthony Costa, managing director of global infrastructure and corporate systems at INTTRA. Working with IBM Premier Business Partner VSS, Inc., INTTRA has consolidated their servers on IBM BladeCenter (IBM BladeCenter E, IBM BladeCenter LS20, IBM BladeCenter LS21) and IBM Power Systems (IBM Power 570) servers, and has achieved a 95 percent virtualization rate by virtualizing at every tier. INTTRA uses IBM System Storage™ DS8100 and DS8300 enterprise disk storage systems as part of a larger tiered storage strategy that currently provides capacity for 120 TB of data. Using IBM System Storage SAN Volume Controller, IBM Tivoli Productivity Center, IBM PowerVM. Benefits : With an IT infrastructure from IBM, INTTRA has reduced its data center footprint by 50 percent, reduced energy costs by 30 percent, and enabled the capacity to support a phenomenal annual rate of growth. Details @ http://www-01.ibm.com/software/success/cssdb.nsf/cs/DLAS-7UTLFQ?OpenDocument&Site=sttotalstorage&cty=en_us Virginia Commonwealth University was founded in 1838 as the Medical College of Virginia. Located on two downtown campuses in Richmond, Va., Virginia Commonwealth University is the state’s most comprehensive and diverse urban university and offers its more than 32,000 students programs in the arts, business, education, engineering, humanities, mass communications, government, public affairs, life sciences, social work, world studies, medicine, and all the health sciences. VCU is the fastest growing university in Virginia's higher education system, and nearly 63 of the university's programs are unique in the state, including VCU’s new Homeland Security and Emergency Preparedness major. VCU is home to Virginia’s only School of Public Health. Innovative collaborations between the schools and campuses create groundbreaking interdisciplinary programs and build strong networks of students, professors, researchers and community leaders. One example is VCU Life Sciences, a comprehensive undergraduate, graduate and doctoral program involving academic and medical facilities. Hardware: IBM XIV® system (two racks, each 80 TB usable each, at primary and backup sites), IBM System p® running IBM AIX®, IBM Tivoli® Storage Manager, IBM Virtual Tape Library, IBM System Storage™ SAN Volume Controller (SVC) Software: IBM Tivoli® Storage Manager Details @ http://www-03.ibm.com/systems/data/flash/storage/disk/cr/vcuhs/shell_popup.html http://www-01.ibm.com/software/success/cssdb.nsf/CS/DLAS-7SQLRS?OpenDocument&Site=corp&cty=en_us Factoids: Storage virtualization - IBM has shipped over 13,000 SAN Volume Controller engines. SVC supports over 130 disk systems. IBM has shipped more than 3,400 virtual tape systems. WebSphere Virtual Enterprise is a leader with 200+ customers. WebSphere Virtual Enterprise is the only virtualization solution for managing heterogeneous application servers.
  • Automate Workflow takes the business’ best-practices, priorities, processes and service level agreements (SLA) to codify these into automated processes that can be reused. This helps transform the IT infrastructure into a self-healing system that can automatically sense & respond due changes in the IT infrastructure.
  • Customer examples: Panasonic Ushers in the Cloud Computing Era with IBM LotusLive details @ http://www-03.ibm.com/press/us/en/pressrelease/29189.wss Panasonic will abandon Microsoft Exchange and other on-premise technology in favor of IBM's cloud-based LotusLive email and collaboration systems across worldwide operations. About 100,000 employees will be included in the initial migration, eventually expanding to more than 300,000 workers, partners, and suppliers. Details @ http://www.theregister.co.uk/2010/01/14/panasonic_ibm_lotuslive_contract/ “ The global cloud computing market is expected to grow at a compounded annual rate of 28 percent from $47 billion in 2008 to $126 billion by 2012, according to IBM based on various market estimates.” Source: @ http://www-03.ibm.com/press/us/en/pressrelease/29189.wss IBM uses virtualization infrastructure on “private cloud” to rapidly provision demo machines for sales demos (using DemoCentral). IBMers can access using intranet @ http://demoworks.democentral.ibm.com/demoworks/schedule.php?scheduleid=sc14991ebd416e39 Details @ http://w3.democentral.ibm.com/wps/portal/demoworks DEMOworks provides an any time any where ability to deliver live SWG demonstrations. By providing customers with a live demonstration, a hands-on Proof of Technology (POT), or a custom Proof of Concept (POC) as a technical accelerator, IBMers improve their ability to close sales. Access to the demonstration environments is via a thin client interface. DEMOworks provides a number of remote access options including Microsoft Remote Desktop (RDP), VNC Enterprise, or browser (Web Applications) based access. The only requirement is a network connection (either Intranet or Internet based on the demonstration use case) that provides adequate bandwidth (DSL equivalent & above recommended) for the end user to experience the demonstration. Projects are qualified and prioritized based on business impact. Project usage / metrics will be tracked and reported via the DEMOworks scheduler or by an agreed upon metrics interface. The DEMOcentral green data center is located in Austin Texas. DEMOworks provides a world wide access model, with smart infrastructure supporting 24x5 demonstration usage. The DEMOcentral staff provides support during normal business hours, M-F CST. The DEMOworks Administrative GUI provides a governed access model based on project / user quotas. This will help to provide a much more intuitive and controlled user experience against the DEMOworks infrastructure. The DEMOworks scheduler provides users with an IBM Intranet userid/password with the ability to schedule, reserve, and access DEMOworks demonstration environments Use of Technical Accelerators improves win rates, on average, from 10% to 29% and deals close 50 days faster Data Center Infrastructure: VMware Virtual Infrastructure environment IBM System X, P, Z backend capabilities Network connectivity management (blue & yellow) Optimized storage management Base OS support Virtual Machine (VM) Infrastructure support VM automated backup / recovery VM development and deployment environments VC project administrative capabilities (governed administration) Self-service demonstration development environment System administration interface allowing system creation, power on/off, snapshot etc Windows 2003 Server, 2008, Redhat Linux 5 – with 32 & 64 bit support Production deployment Calendar / reservations system providing on-demand access and metrics tracking Yellow zone migration (SWG Business Controls) – 2 week minimum Panasonic Corporation (TYO: 6752 NYSE: PC), formerly known as Matsushita Electric Industrial Co., Ltd. is a Japanese multinational corporation headquartered in Kadoma, Osaka, Japan. Its main business is in electronics manufacturing and it produces products under a variety of names including Panasonic and Technics. Since its founding in 1918, it grew to become the largest Japanese electronics producer. In addition to electronics, Panasonic offers non-electronic products and services such as home renovation services. Panasonic was ranked the 89th-largest company in the world in 2009 by the Forbes Global 2000 and is among the Worldwide Top 20 Semiconductor Sales Leaders LotusLive delivers services through an online delivery model, reducing cost and start-up time and eliminating complicated installations and the need for onsite IT support. This is Lotus' strongest entry into the Software as a Service (SaaS) model or frequently called Cloud Computing, or Click-to-Cloud. The LotusLive Family of offerings provide a unique set of collaboration services designed for businesses. Offerings include capabilities for online meetings (Web conferencing), file storing and sharing, contact management, live chat, web mail and business forms integrated with a robust business network. LotusLive iNotes is a business-class messaging (e-mail) solution for everyone in your organization. Remote employees, retail workers and anyone who doesn't work behind a desk will appreciate the easy access to company e-mail. With web-based e-mail, all of your employees will have real-time e-mail access from a Web browser and Internet connection. In addition to a web-based interface, all e-mail accounts are enabled with POP, authenticated SMTP and IMAP capabilities for use with e-mail clients such as Lotus Notes or Microsoft Outlook ®. Lotus iNotes software delivers reliable, security-rich Lotus Domino messaging and collaboration through a Web browser to help employees efficiently manage business-critical information, both online and offline - even over slow connections. Users can create rich text messages, schedule meetings, manage tasks and collaborate with colleagues – whether they are using their own workstation, an Internet kiosk or another user's PC. It supports a variety of Web browsers on different platforms - including the Safari browser on the Apple iPhone - and offers no-touch deployment with minimal need for training and can help lower the cost of administration and management of a complete messaging and collaboration infrastructure. IBM OFFERINGS: Tivoli Service Automation Manager, the first IBM cloud computing offering, enables a more modern and dynamic data center. It provides packaged capabilities to request, deliver, and manage IT infrastructure in an environment where business demands are evolving and ever-changing. It provides IT-related capabilities for business needs in a simplified and packaged manner which fosters rapid innovation and decision making. As part of the Tivoli service management platform, it leverages existing investments in service management capabilities. It includes content-rich templates built upon this platform which quickly enable automation for the request, delivery, and management of IT services. For mature, existing data center processes it can help enable faster IT response and delivery capabilities; and can help lower IT operational costs. IBM CloudBurst is a pre-packaged private cloud offering that brings together the hardware, software and services needed to establish a private cloud. This offering takes the guesswork out of establishing a private cloud by pre-installing and configuring the necessary software on the hardware and leveraging services for customization to the client environment. It supports workloads to simplify cloud computing acquisition and deployment. It’s a prepackaged and self-contained service delivery platform that can be easily and quickly implemented in a data center. It allows the data center to accelerate the creation of service platforms for all types of workloads with a high degree of integration, flexibility, and resource optimization, providing an enhanced request-driven user experience, while helping to drive down costs and accelerating time to market for the business. It allows organizations to pilot and prove a cloud computing model, and provides the tools to extend cloud offerings into production. WebSphere CloudBurst Appliance , a hardware appliance, rapidly provisions WebSphere virtual images and pre-defined application environments for development, QA and production for easily, quickly and repeatedly creating application environments that can be securely deployed and managed in virtualized environments and/or a private cloud. WebSphere CloudBurst Appliance m anages/dispenses WebSphere virtual images, individually and as “patterns” which employ best practices, are reusable, and are very well tested. Highly secure, tamper-resistant asset vault. BRIEF HISTORY OF HIGHLIGHTED CUSTOMERS: SK Telecom deploys new Cloud Computing environment . For this project IBM Korea worked jointly with SK Telecom to develop the entire cloud environment – from concept planning to hardware and software selection and implementation. The cloud includes 80 systems, comprised of both IBM System x and IBM BladeCenter servers, Xen virtualization technology and IBM middleware and service management technology . Service management is a key to any successful enterprise cloud computing project as it orchestrates hundreds -- even thousands -- of services in a workload-optimized fashion, maximizing efficiency of the system overall. SK Telecom is using IBM's Tivoli Service Automation Manager to enable software to be leased and installed seamlessly, and virtual machines provisioned accordingly. In planning the cloud architecture, SK Telecom also utilized implementation services and operation process consulting from IBM Global Technology Services through to implementation services and operation process consulting. Details @ http://www-03.ibm.com/press/us/en/pressrelease/29041.wss Star Technology serves more than 500,000 business users, Star, a managed hosting provider, must meet stringent service level agreements to help ensure system availability. Using optimized virtualization solutions from IBM, Star proactively monitors customer Web sites and the infrastructure supporting those sites. Issues with a database server are automatically flagged and failed over to a secondary database server without causing customer outages. Using an IBM Service Management solution for service quality management, Star gained the scalability to grow from 1,000 servers to 10,000 without increasing the supporting infrastructure or creating an exponential rise in operational resources. Star needed to meet stringent service level agreements (SLAs) to help ensure that its customers’ operations were always available. Star chose IBM Service Management solutions for service quality management to provide end-to-end visibility of its customers’ IT infrastructure through a single customizable workspace portal to deliver optimized service within agreed service levels. Benefits : Ability to proactively address potential failures for its customers; Reduced operational administration through automated processes; Scalability to grow from 1,000 servers to 10,000 without increasing the supporting infrastructure or creating an exponential rise in operational resources; Improved energy efficiency and lower energy costs Software : IBM Service Management Solution: IBM® Tivoli® Application Dependency Discovery Manager 7.1.2, IBM Tivoli Business Service Manager 4.2, IBM Tivoli Composite Application Manager for Applications, IBM Tivoli Composite Application Manager for Transactions, IBM Tivoli Intelligent Orchestrator 7.1, IBM Tivoli Monitoring family, IBM Tivoli Monitoring for Cluster Managers, IBM Tivoli Monitoring for Microsoft Applications, IBM Tivoli Monitoring (for Microsoft Windows, Red Hat and Solaris), IBM Tivoli Monitoring for Virtual Servers, IBM Tivoli Netcool®/OMNIbus 7.2, IBM Tivoli Network Manager 3.7, IBM Tivoli Performance Analyzer 6.1 Details @ http://www-01.ibm.com/software/success/cssdb.nsf/CS/LWIS-7TJSJ2?OpenDocument&Site=default&cty=en_us North Carolina State University was founded in 1887, NC State—then known as the North Carolina College of Agriculture and Mechanic Arts—began classes in the fall of 1889 with 72 students, six faculty, and one building. Today the university has more than 31,000 students, 8,000 faculty and staff, more than 700 buildings, and research and program expenditures over $440 million, the University is an active and vital part of North Carolina life. The university reduced its future licensing costs by up to 75 percent and increased the average number of students served per license by more than 150 percent. Details @ http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0GLOS-7NWQDU&appname=crmd Hardware : IBM BladeCenter E (running Windows), System Cluster 1350 (running Linux) Software : Red Hat Linux, Tivoli Monitoring, WebSphere Application Server, IBM Extreme Cluster Administration Toolkit (xCAT) Services : IBM Research Triangle Park Center for Advanced Studies (Raleigh, NC) Itricity is a small company with 50 employees (http://www.cisco.com/en/US/solutions/collateral/ns340/ns517/ns224/case_study_itricity.pdf) iTricity chose to create a cloud computing environment based on IBM CloudBurst technologies, a family of pre-integrated service delivery platforms that include the hardware, storage, networking, virtualization and service management software to create a private cloud environment, transform data centers, and build dynamic infrastructures that deliver new levels of service at reduced cost. The company replaced its existing Fujitsu hardware with an IBM BladeCenter Chassis hosting a management server and three IBM BladeCenter HS22 servers running VMware VirtualCenter technology. The solution also included an attached IBM System Storage DS3400 fibre channel disk array, IBM Tivoli Provisioning Manager software, IBM Tivoli Monitoring software and IBM Systems Director technology with Active Energy Manager. As part of its standard cloud offering, iTricity provides hosted environments with full management of security, high availability, accessibility and business continuity. Customers can opt for usage-based billing per cloud instance, per GB of storage or per Mb/s of bandwidth for the period of time required. iTricity provides capacity and performance management. Furthermore, working with IBM, iTricity is now pioneering a new “hybrid” cloud model, which uses secure networking technologies from Juniper to link customer data centers with the company’s own cloud computing environment. The hybrid model enables customers with their own private clouds to temporarily boost computing resources by hooking into the public cloud operated by iTricity. Technical white paper describing how iTricity has deployed the Cloud infrastructure using IBM technology (http://www.itricity.nl/persberichten/ibm_white_paper.pdf) Hardware: IBM BladeCenter: IBM BladeCenter HS22, IBM BladeCenter running VMware, DS3400 Storage Software: Tivoli Monitoring, Tivoli Provisioning Manager Details @ http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0GLOS-7UPKCN&appname=crmd
  • Customer examples: Panasonic Ushers in the Cloud Computing Era with IBM LotusLive details @ http://www-03.ibm.com/press/us/en/pressrelease/29189.wss Panasonic will abandon Microsoft Exchange and other on-premise technology in favor of IBM's cloud-based LotusLive email and collaboration systems across worldwide operations. About 100,000 employees will be included in the initial migration, eventually expanding to more than 300,000 workers, partners, and suppliers. Details @ http://www.theregister.co.uk/2010/01/14/panasonic_ibm_lotuslive_contract/ “ The global cloud computing market is expected to grow at a compounded annual rate of 28 percent from $47 billion in 2008 to $126 billion by 2012, according to IBM based on various market estimates.” Source: @ http://www-03.ibm.com/press/us/en/pressrelease/29189.wss IBM uses virtualization infrastructure on “private cloud” to rapidly provision demo machines for sales demos (using DemoCentral). IBMers can access using intranet @ http://demoworks.democentral.ibm.com/demoworks/schedule.php?scheduleid=sc14991ebd416e39 Details @ http://w3.democentral.ibm.com/wps/portal/demoworks DEMOworks provides an any time any where ability to deliver live SWG demonstrations. By providing customers with a live demonstration, a hands-on Proof of Technology (POT), or a custom Proof of Concept (POC) as a technical accelerator, IBMers improve their ability to close sales. Access to the demonstration environments is via a thin client interface. DEMOworks provides a number of remote access options including Microsoft Remote Desktop (RDP), VNC Enterprise, or browser (Web Applications) based access. The only requirement is a network connection (either Intranet or Internet based on the demonstration use case) that provides adequate bandwidth (DSL equivalent & above recommended) for the end user to experience the demonstration. Projects are qualified and prioritized based on business impact. Project usage / metrics will be tracked and reported via the DEMOworks scheduler or by an agreed upon metrics interface. The DEMOcentral green data center is located in Austin Texas. DEMOworks provides a world wide access model, with smart infrastructure supporting 24x5 demonstration usage. The DEMOcentral staff provides support during normal business hours, M-F CST. The DEMOworks Administrative GUI provides a governed access model based on project / user quotas. This will help to provide a much more intuitive and controlled user experience against the DEMOworks infrastructure. The DEMOworks scheduler provides users with an IBM Intranet userid/password with the ability to schedule, reserve, and access DEMOworks demonstration environments Use of Technical Accelerators improves win rates, on average, from 10% to 29% and deals close 50 days faster Data Center Infrastructure: VMware Virtual Infrastructure environment IBM System X, P, Z backend capabilities Network connectivity management (blue & yellow) Optimized storage management Base OS support Virtual Machine (VM) Infrastructure support VM automated backup / recovery VM development and deployment environments VC project administrative capabilities (governed administration) Self-service demonstration development environment System administration interface allowing system creation, power on/off, snapshot etc Windows 2003 Server, 2008, Redhat Linux 5 – with 32 & 64 bit support Production deployment Calendar / reservations system providing on-demand access and metrics tracking Yellow zone migration (SWG Business Controls) – 2 week minimum Panasonic Corporation (TYO: 6752 NYSE: PC), formerly known as Matsushita Electric Industrial Co., Ltd. is a Japanese multinational corporation headquartered in Kadoma, Osaka, Japan. Its main business is in electronics manufacturing and it produces products under a variety of names including Panasonic and Technics. Since its founding in 1918, it grew to become the largest Japanese electronics producer. In addition to electronics, Panasonic offers non-electronic products and services such as home renovation services. Panasonic was ranked the 89th-largest company in the world in 2009 by the Forbes Global 2000 and is among the Worldwide Top 20 Semiconductor Sales Leaders LotusLive delivers services through an online delivery model, reducing cost and start-up time and eliminating complicated installations and the need for onsite IT support. This is Lotus' strongest entry into the Software as a Service (SaaS) model or frequently called Cloud Computing, or Click-to-Cloud. The LotusLive Family of offerings provide a unique set of collaboration services designed for businesses. Offerings include capabilities for online meetings (Web conferencing), file storing and sharing, contact management, live chat, web mail and business forms integrated with a robust business network. LotusLive iNotes is a business-class messaging (e-mail) solution for everyone in your organization. Remote employees, retail workers and anyone who doesn't work behind a desk will appreciate the easy access to company e-mail. With web-based e-mail, all of your employees will have real-time e-mail access from a Web browser and Internet connection. In addition to a web-based interface, all e-mail accounts are enabled with POP, authenticated SMTP and IMAP capabilities for use with e-mail clients such as Lotus Notes or Microsoft Outlook ®. Lotus iNotes software delivers reliable, security-rich Lotus Domino messaging and collaboration through a Web browser to help employees efficiently manage business-critical information, both online and offline - even over slow connections. Users can create rich text messages, schedule meetings, manage tasks and collaborate with colleagues – whether they are using their own workstation, an Internet kiosk or another user's PC. It supports a variety of Web browsers on different platforms - including the Safari browser on the Apple iPhone - and offers no-touch deployment with minimal need for training and can help lower the cost of administration and management of a complete messaging and collaboration infrastructure.
  • Customer examples: Panasonic Ushers in the Cloud Computing Era with IBM LotusLive details @ http://www-03.ibm.com/press/us/en/pressrelease/29189.wss Panasonic will abandon Microsoft Exchange and other on-premise technology in favor of IBM's cloud-based LotusLive email and collaboration systems across worldwide operations. About 100,000 employees will be included in the initial migration, eventually expanding to more than 300,000 workers, partners, and suppliers. Details @ http://www.theregister.co.uk/2010/01/14/panasonic_ibm_lotuslive_contract/ “ The global cloud computing market is expected to grow at a compounded annual rate of 28 percent from $47 billion in 2008 to $126 billion by 2012, according to IBM based on various market estimates.” Source: @ http://www-03.ibm.com/press/us/en/pressrelease/29189.wss IBM uses virtualization infrastructure on “private cloud” to rapidly provision demo machines for sales demos (using DemoCentral). IBMers can access using intranet @ http://demoworks.democentral.ibm.com/demoworks/schedule.php?scheduleid=sc14991ebd416e39 Panasonic Corporation ( TYO : 6752 NYSE :  PC ), formerly known as Matsushita Electric Industrial Co., Ltd. is a Japanese multinational corporation headquartered in Kadoma , Osaka , Japan . Its main business is in electronics manufacturing and it produces products under a variety of names including Panasonic and Technics . Since its founding in 1918, it grew to become the largest Japanese electronics producer. In addition to electronics, Panasonic offers non-electronic products and services such as home renovation services. Panasonic was ranked the 89th-largest company in the world in 2009 by the Forbes Global 2000 and is among the Worldwide Top 20 Semiconductor Sales Leaders LotusLive delivers services through an online delivery model, reducing cost and start-up time and eliminating complicated installations and the need for onsite IT support. This is Lotus' strongest entry into the Software as a Service (SaaS) model or frequently called Cloud Computing, or Click-to-Cloud. The LotusLive Family of offerings provide a unique set of collaboration services designed for businesses. Offerings include capabilities for online meetings (Web conferencing), file storing and sharing, contact management, live chat, web mail and business forms integrated with a robust business network. LotusLive iNotes is a business-class messaging (e-mail) solution for everyone in your organization. Remote employees, retail workers and anyone who doesn't work behind a desk will appreciate the easy access to company e-mail. With web-based e-mail, all of your employees will have real-time e-mail access from a Web browser and Internet connection. In addition to a web-based interface, all e-mail accounts are enabled with POP, authenticated SMTP and IMAP capabilities for use with e-mail clients such as Lotus Notes or Microsoft Outlook ®. Lotus iNotes software delivers reliable, security-rich Lotus Domino messaging and collaboration through a Web browser to help employees efficiently manage business-critical information, both online and offline - even over slow connections. Users can create rich text messages, schedule meetings, manage tasks and collaborate with colleagues – whether they are using their own workstation, an Internet kiosk or another user's PC. It supports a variety of Web browsers on different platforms - including the Safari browser on the Apple iPhone - and offers no-touch deployment with minimal need for training and can help lower the cost of administration and management of a complete messaging and collaboration infrastructure.
  • Customer examples: Panasonic Ushers in the Cloud Computing Era with IBM LotusLive details @ http://www-03.ibm.com/press/us/en/pressrelease/29189.wss Panasonic will abandon Microsoft Exchange and other on-premise technology in favor of IBM's cloud-based LotusLive email and collaboration systems across worldwide operations. About 100,000 employees will be included in the initial migration, eventually expanding to more than 300,000 workers, partners, and suppliers. Details @ http://www.theregister.co.uk/2010/01/14/panasonic_ibm_lotuslive_contract/ “ The global cloud computing market is expected to grow at a compounded annual rate of 28 percent from $47 billion in 2008 to $126 billion by 2012, according to IBM based on various market estimates.” Source: @ http://www-03.ibm.com/press/us/en/pressrelease/29189.wss IBM uses virtualization infrastructure on “private cloud” to rapidly provision demo machines for sales demos (using DemoCentral). IBMers can access using intranet @ http://demoworks.democentral.ibm.com/demoworks/schedule.php?scheduleid=sc14991ebd416e39 Details @ http://w3.democentral.ibm.com/wps/portal/demoworks DEMOworks provides an any time any where ability to deliver live SWG demonstrations. By providing customers with a live demonstration, a hands-on Proof of Technology (POT), or a custom Proof of Concept (POC) as a technical accelerator, IBMers improve their ability to close sales. Access to the demonstration environments is via a thin client interface. DEMOworks provides a number of remote access options including Microsoft Remote Desktop (RDP), VNC Enterprise, or browser (Web Applications) based access. The only requirement is a network connection (either Intranet or Internet based on the demonstration use case) that provides adequate bandwidth (DSL equivalent & above recommended) for the end user to experience the demonstration. Projects are qualified and prioritized based on business impact. Project usage / metrics will be tracked and reported via the DEMOworks scheduler or by an agreed upon metrics interface. The DEMOcentral green data center is located in Austin Texas. DEMOworks provides a world wide access model, with smart infrastructure supporting 24x5 demonstration usage. The DEMOcentral staff provides support during normal business hours, M-F CST. The DEMOworks Administrative GUI provides a governed access model based on project / user quotas. This will help to provide a much more intuitive and controlled user experience against the DEMOworks infrastructure. The DEMOworks scheduler provides users with an IBM Intranet userid/password with the ability to schedule, reserve, and access DEMOworks demonstration environments Use of Technical Accelerators improves win rates, on average, from 10% to 29% and deals close 50 days faster Data Center Infrastructure: VMware Virtual Infrastructure environment IBM System X, P, Z backend capabilities Network connectivity management (blue & yellow) Optimized storage management Base OS support Virtual Machine (VM) Infrastructure support VM automated backup / recovery VM development and deployment environments VC project administrative capabilities (governed administration) Self-service demonstration development environment System administration interface allowing system creation, power on/off, snapshot etc Windows 2003 Server, 2008, Redhat Linux 5 – with 32 & 64 bit support Production deployment Calendar / reservations system providing on-demand access and metrics tracking Yellow zone migration (SWG Business Controls) – 2 week minimum Panasonic Corporation (TYO: 6752 NYSE: PC), formerly known as Matsushita Electric Industrial Co., Ltd. is a Japanese multinational corporation headquartered in Kadoma, Osaka, Japan. Its main business is in electronics manufacturing and it produces products under a variety of names including Panasonic and Technics. Since its founding in 1918, it grew to become the largest Japanese electronics producer. In addition to electronics, Panasonic offers non-electronic products and services such as home renovation services. Panasonic was ranked the 89th-largest company in the world in 2009 by the Forbes Global 2000 and is among the Worldwide Top 20 Semiconductor Sales Leaders LotusLive delivers services through an online delivery model, reducing cost and start-up time and eliminating complicated installations and the need for onsite IT support. This is Lotus' strongest entry into the Software as a Service (SaaS) model or frequently called Cloud Computing, or Click-to-Cloud. The LotusLive Family of offerings provide a unique set of collaboration services designed for businesses. Offerings include capabilities for online meetings (Web conferencing), file storing and sharing, contact management, live chat, web mail and business forms integrated with a robust business network. LotusLive iNotes is a business-class messaging (e-mail) solution for everyone in your organization. Remote employees, retail workers and anyone who doesn't work behind a desk will appreciate the easy access to company e-mail. With web-based e-mail, all of your employees will have real-time e-mail access from a Web browser and Internet connection. In addition to a web-based interface, all e-mail accounts are enabled with POP, authenticated SMTP and IMAP capabilities for use with e-mail clients such as Lotus Notes or Microsoft Outlook ®. Lotus iNotes software delivers reliable, security-rich Lotus Domino messaging and collaboration through a Web browser to help employees efficiently manage business-critical information, both online and offline - even over slow connections. Users can create rich text messages, schedule meetings, manage tasks and collaborate with colleagues – whether they are using their own workstation, an Internet kiosk or another user's PC. It supports a variety of Web browsers on different platforms - including the Safari browser on the Apple iPhone - and offers no-touch deployment with minimal need for training and can help lower the cost of administration and management of a complete messaging and collaboration infrastructure. IBM OFFERINGS: Tivoli Service Automation Manager, the first IBM cloud computing offering, enables a more modern and dynamic data center. It provides packaged capabilities to request, deliver, and manage IT infrastructure in an environment where business demands are evolving and ever-changing. It provides IT-related capabilities for business needs in a simplified and packaged manner which fosters rapid innovation and decision making. As part of the Tivoli service management platform, it leverages existing investments in service management capabilities. It includes content-rich templates built upon this platform which quickly enable automation for the request, delivery, and management of IT services. For mature, existing data center processes it can help enable faster IT response and delivery capabilities; and can help lower IT operational costs. IBM CloudBurst is a pre-packaged private cloud offering that brings together the hardware, software and services needed to establish a private cloud. This offering takes the guesswork out of establishing a private cloud by pre-installing and configuring the necessary software on the hardware and leveraging services for customization to the client environment. It supports workloads to simplify cloud computing acquisition and deployment. It’s a prepackaged and self-contained service delivery platform that can be easily and quickly implemented in a data center. It allows the data center to accelerate the creation of service platforms for all types of workloads with a high degree of integration, flexibility, and resource optimization, providing an enhanced request-driven user experience, while helping to drive down costs and accelerating time to market for the business. It allows organizations to pilot and prove a cloud computing model, and provides the tools to extend cloud offerings into production. WebSphere CloudBurst Appliance , a hardware appliance, rapidly provisions WebSphere virtual images and pre-defined application environments for development, QA and production for easily, quickly and repeatedly creating application environments that can be securely deployed and managed in virtualized environments and/or a private cloud. WebSphere CloudBurst Appliance m anages/dispenses WebSphere virtual images, individually and as “patterns” which employ best practices, are reusable, and are very well tested. Highly secure, tamper-resistant asset vault. BRIEF HISTORY OF HIGHLIGHTED CUSTOMERS: SK Telecom deploys new Cloud Computing environment . For this project IBM Korea worked jointly with SK Telecom to develop the entire cloud environment – from concept planning to hardware and software selection and implementation. The cloud includes 80 systems, comprised of both IBM System x and IBM BladeCenter servers, Xen virtualization technology and IBM middleware and service management technology . Service management is a key to any successful enterprise cloud computing project as it orchestrates hundreds -- even thousands -- of services in a workload-optimized fashion, maximizing efficiency of the system overall. SK Telecom is using IBM's Tivoli Service Automation Manager to enable software to be leased and installed seamlessly, and virtual machines provisioned accordingly. In planning the cloud architecture, SK Telecom also utilized implementation services and operation process consulting from IBM Global Technology Services through to implementation services and operation process consulting. Details @ http://www-03.ibm.com/press/us/en/pressrelease/29041.wss Star Technology serves more than 500,000 business users, Star, a managed hosting provider, must meet stringent service level agreements to help ensure system availability. Using optimized virtualization solutions from IBM, Star proactively monitors customer Web sites and the infrastructure supporting those sites. Issues with a database server are automatically flagged and failed over to a secondary database server without causing customer outages. Using an IBM Service Management solution for service quality management, Star gained the scalability to grow from 1,000 servers to 10,000 without increasing the supporting infrastructure or creating an exponential rise in operational resources. Star needed to meet stringent service level agreements (SLAs) to help ensure that its customers’ operations were always available. Star chose IBM Service Management solutions for service quality management to provide end-to-end visibility of its customers’ IT infrastructure through a single customizable workspace portal to deliver optimized service within agreed service levels. Benefits : Ability to proactively address potential failures for its customers; Reduced operational administration through automated processes; Scalability to grow from 1,000 servers to 10,000 without increasing the supporting infrastructure or creating an exponential rise in operational resources; Improved energy efficiency and lower energy costs Software : IBM Service Management Solution: IBM® Tivoli® Application Dependency Discovery Manager 7.1.2, IBM Tivoli Business Service Manager 4.2, IBM Tivoli Composite Application Manager for Applications, IBM Tivoli Composite Application Manager for Transactions, IBM Tivoli Intelligent Orchestrator 7.1, IBM Tivoli Monitoring family, IBM Tivoli Monitoring for Cluster Managers, IBM Tivoli Monitoring for Microsoft Applications, IBM Tivoli Monitoring (for Microsoft Windows, Red Hat and Solaris), IBM Tivoli Monitoring for Virtual Servers, IBM Tivoli Netcool®/OMNIbus 7.2, IBM Tivoli Network Manager 3.7, IBM Tivoli Performance Analyzer 6.1 Details @ http://www-01.ibm.com/software/success/cssdb.nsf/CS/LWIS-7TJSJ2?OpenDocument&Site=default&cty=en_us North Carolina State University was founded in 1887, NC State—then known as the North Carolina College of Agriculture and Mechanic Arts—began classes in the fall of 1889 with 72 students, six faculty, and one building. Today the university has more than 31,000 students, 8,000 faculty and staff, more than 700 buildings, and research and program expenditures over $440 million, the University is an active and vital part of North Carolina life. The university reduced its future licensing costs by up to 75 percent and increased the average number of students served per license by more than 150 percent. Details @ http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0GLOS-7NWQDU&appname=crmd Hardware : IBM BladeCenter E (running Windows), System Cluster 1350 (running Linux) Software : Red Hat Linux, Tivoli Monitoring, WebSphere Application Server, IBM Extreme Cluster Administration Toolkit (xCAT) Services : IBM Research Triangle Park Center for Advanced Studies (Raleigh, NC) Itricity is a small company with 50 employees (http://www.cisco.com/en/US/solutions/collateral/ns340/ns517/ns224/case_study_itricity.pdf) iTricity chose to create a cloud computing environment based on IBM CloudBurst technologies, a family of pre-integrated service delivery platforms that include the hardware, storage, networking, virtualization and service management software to create a private cloud environment, transform data centers, and build dynamic infrastructures that deliver new levels of service at reduced cost. The company replaced its existing Fujitsu hardware with an IBM BladeCenter Chassis hosting a management server and three IBM BladeCenter HS22 servers running VMware VirtualCenter technology. The solution also included an attached IBM System Storage DS3400 fibre channel disk array, IBM Tivoli Provisioning Manager software, IBM Tivoli Monitoring software and IBM Systems Director technology with Active Energy Manager. As part of its standard cloud offering, iTricity provides hosted environments with full management of security, high availability, accessibility and business continuity. Customers can opt for usage-based billing per cloud instance, per GB of storage or per Mb/s of bandwidth for the period of time required. iTricity provides capacity and performance management. Furthermore, working with IBM, iTricity is now pioneering a new “hybrid” cloud model, which uses secure networking technologies from Juniper to link customer data centers with the company’s own cloud computing environment. The hybrid model enables customers with their own private clouds to temporarily boost computing resources by hooking into the public cloud operated by iTricity. Technical white paper describing how iTricity has deployed the Cloud infrastructure using IBM technology (http://www.itricity.nl/persberichten/ibm_white_paper.pdf) Hardware: IBM BladeCenter: IBM BladeCenter HS22, IBM BladeCenter running VMware, DS3400 Storage Software: Tivoli Monitoring, Tivoli Provisioning Manager Details @ http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0GLOS-7UPKCN&appname=crmd
  • Virtualization benefits extend beyond the data center and out to the business. While the IT community is concerned with streamlining the data center by: reducing complexity, reducing server and storage sprawl to see benefits like higher utilization, reduction in floor space requirements, and more efficient power and cooling. The business has other concerns. If the business needs to deploy a new application, it doesn’t want to wait for IT to acquire a new server or storage device. It wants to be able to quickly grow and expand as the market demands. A virtualized, flexible infrastructure that allows for quick provisioning of resources can satisfy that requirement. If the underlying resources can be quickly provisioned and brought online, new services and applications can be made available to the end users much more efficiently. In many organizations, server and storage sprawl has created forced end user departments to take on IT functions as they deal with their own systems. When these systems are consolidated back into the data center, not only do the end user departments see cost reductions, the employees can get back to their “real” jobs as accountants, financial analysts, marketing professionals and not have to deal with IT problems. IBM’s 40 Year history of leadership in Virtualization - started with the Mainframe. 1967 - IBM developed the Hypervisor, 1973 - Physical partitioning 1987 - beginning of Power Logical Partitioning design. 2001 - Introduction of LPAR POWER4 with AIX 2004 - Advanced POWER Virtualization 2007 - IBM announced the first UNIX server with Live Partition Mobility with the launch of POWER6. 2008 - we now move forward to POWER VM – The advanced virtualization capabilities for our power servers. All along there has been development not only in the server space but also the Storage space. 1973 - Virtual Storage to SSPC or System Storage Productivity Centre in 2007 which allows for better management. SAN Volume Controller was another one of our popular products announced in the year 2003. IBM Service Management delivers a rich set of management capabilities across focus areas of NEDC. IBM Service Management provides an integrated and holistic approach to management in order to optimize the integrated capabilities of an NEDC environment. The bullets above show some of the advanced capabilities that IBM Service Management can deliver. IBM continues to lead across virtually every key area in management software. Systems Management #1 in Performance & Availability Management Software – IDC (Aug 2007) #1 in Event Automation – IDC (Aug 2007) #1 in Performance Management Software - IDC (Aug 2007) #1 in System Management Software - IDC (Aug 2007) #1 in Server Provisioning Software - IDC (Aug 2007) #2 in Mobile Device Management -- IDC (Oct 2007) #2 in Operating Systems and Subsystems - IDC (Oct 2007) #2 in Distributed Performance & Availability Management Software - IDC (Aug 2007) #3 in Distributed System Management Software -- IDC (Aug 2007) Network Management #1 in Worldwide Network Availability – IDC (July 2007) #1 in Worldwide Telecom Assurance - IDC (Aug 2007) Storage #1 in Archive and Hierarchical Storage Management Software – IDC (Nov 2007) #3 in Storage Management - IDC (July 2007) #3 in Storage Replication Software - IDC (July 2007) Security #1 in Identity and Access Management - IDC (July 2007) #2 in Security and Vulnerability Management - IDC (Aug 2007)

Transcript

  • 1. IBM Systems Software The Virtualization Journey IBM Systems Software March 18, 2010
  • 2. Something Meaningful is Happening in the World Today’s IT Infrastructure Needs to Evolve A Smarter Planet… Demands… Smarter Software Smarter Hardware, … Smarter Integration The digital and physical infrastructures of the planet are converging… … and we are infusing intelligence into the way our planet works.
  • 3. Infrastructure needs to get Smarter Digital data is projected to grow tenfold from 2007 to 2011 Of companies in the global 1,000 will have to modify their data centers to meet increased power and cooling requirements of CIO’s want to improve the way they use and manage their data Of digital data growth will be “unstructured” and requiring significant effort to “understand” and analyze 70% on average is spent on maintaining current IT infrastructures versus adding new capabilities 80% 70¢ per $1 10x Devices will be connected to the internet by 2011 1 trillion of information is exchanged over the internet every second 6 terabytes 70% 78% IT Infrastructure is under pressure It’s not built for what’s coming
  • 4. IBM 2009 CIO Survey Results CIOs select their ten most important visionary plan elements 76% of CIOs cited “implementing a virtualized computing environment” as part of their visionary plans to enhance competitiveness
  • 5. Is this familiar? Source: IBM client engagement experience How can I see everything in one place? Who should be paying for this? What’s going on with this system? What if this breaks? Who is accessing this? Did someone breach this?
  • 6. How do I make THIS run there? Source: IBM client engagement experience Hybrid Private/ Internal Public/ External The Cloud Off Premises / Third Party On Premises / Internal
  • 7. Virtualization with Integrated Service Management for improved business agility “ Integrated Service Management provides clients with the visibility, control and automation of their virtualized environments resulting in higher quality delivery of business services, at a fraction of the cost.” – Doug Brown, Vice President, Marketing Integrated Service Management and Tivoli Software Manage Workloads Automate Processes Optimize Delivery Server Consolidate Resources Storage Network Agility pre-integrated offerings Optimize Delivery Tivoli integration Automate Processes single “pane of glass” Manage Workloads hypervisor choice Consolidate Resources
  • 8. Virtualization helps deliver improved agility – Retail Example Agility The marketing department at a major retailer is rolling out a major marketing campaign culminating in a new television advertisement at the World Cup. This campaign requires a provisioned web commerce site to handle increased customer transaction volume Reaction Time Start 6 months prior to launch Start 2 months prior to launch 2 hours after launch 2 minutes after launch 0 minutes after launch Traffic increase is anticipated and capacity is reserved based on marketing department proactively scheduling necessary IT resources to coincide with product launch and advertisement. Unanticipated traffic is detected by the IT systems on the day of the event and quickly determines that the increased traffic is not due to a security attack (eg DDOS attack) but rather from legitimate customer traffic, and the IT systems are able to “sense & respond” to automatically reallocate server capacity to handle Unanticipated traffic is detected by IT staff day of event which determines that the increased traffic is not due to a security attack (eg DDOS attack) but rather from legitimate customer traffic, where by the IT staff is able to manage the IT infrastructure using a “single pane of glass” to reallocate server capacity to handle the increased customer traffic Web commerce server can be provisioned using available capacity on IT infrastructure with associated configuration and testing by IT Staff Originally required PHYSICAL server, storage and network equipment be procured (CapEx) through purchasing with associated install, configure, test by IT Staff Optimize Delivery Automate Processes Manage Workloads Consolidate Resources
  • 9. The journey has well-defined steps KPIs Plan Consolidation and Management Server Consolidation and Workload Migration Integrated virtual/physical Management Basic Workload Management Rapidly Deploy Virtual Infrastructure Basic Image Management Self-Service / Service Process Automation Advanced Image Management Business Dashboard Business Continuity (HA/DR) Policy based Optimization Maintain Utilization Manage Images Federated, composite Svc. Process Automation Task Automation Security Management
    • Core Required Functionality
    • Automatic/Real Time Discovery
    • Central configuration management
    • Provisioning
    • Monitoring
    • License management
    • Usage and accounting
    • Analytics
    Monitoring Advanced Workload Management Consolidate Manage Automate Optimize
  • 10. Consolidate Resources
    • BENEFITS :
    • Improved IT efficiency
    • Reducing complexity by reducing the number of physical servers, storage, and network devices
    • Improving resource utilization that helps reduce electricity consumption due to idling servers (utilization), storage (virtualizing and de-duplication) and network (bandwidth compression) devices
    • Reducing floor space requirements
  • 11. Immediate impact of consolidation on power consumption - Example 50% lost to general cooling, power conversion, UPS, etc 70% lost to memory, disk, planer, PCI, other 80% lost to idle Power Consumption Facility Equipment Processor 80% utilization Processor Equipment Facility Virtualization 4 X Savings BEFORE AFTER
  • 12. Consolidate Resources
    • Needs
    • Improved IT efficiency and utilization
    • Reducing complexity by reducing the number of physical servers, storage, and network devices
    • Improving resource utilization that helps reduce electricity consumption due to idling servers (utilization), storage (virtualizing and de-duplication) and network (bandwidth compression) devices
    • Reducing floor space requirements
    • Results
    • Gruppo FIAT Italy: Feb 2009 Massive consolidation, minimal impact across a full range of IBM servers, including System z. Met aggressive targets for physical consolidation (2:1), logical consolidation (1.6:1), and standardization. Improved response times by 30%, storage capacity by 50 TB.
    • JR Thompson gains a 30% productivity boost by virtualizing their IT infrastructure by consolidating on IBM BladeCenter using IBM Director
    Lead Offerings
    • Virtualization optimized servers & storage:
      • IBM System x & IBM BladeCenter with choice of VMware, Hyper-V, KVM
      • IBM System p with PowerVM,
      • IBM System z with z/VM and LPARs
      • IBM XIV Storage
    • IBM Systems Director
    • IBM Tivoli Storage Productivity Center
    • IBM Proventia virtualized network security
    • WebSphere Application Server
    • DB2
    • IBM assessments
  • 13. Manage Workloads
    • BENEFITS :
    • Provides a simplified and integrated single pane of glass to manage the existing underlying logical complexity in a cohesive, integrated systems approach
    • Helps address device sprawl (physical and virtual)
    • Features:
    • Decouple complexity from scale
    • Share resources optimally
    • Automate workload management
    • Incorporate High Availability (HA) and Disaster Recovery (DR)
    “ Virtualization without good management is more dangerous than not using virtualization in the first place” – Gartner Source: http:// www.gartner.com/it/page.jsp?id =505040
  • 14. Managing virtualized workloads requires new capabilities
    • Using the right virtualization technologies is a critical success factor in a virtualization or consolidation project
    • Management of virtualized systems is a critical success factor for continued operations
      • Physical and virtual resources
      • Ability for management tools to interoperate
      • Enabling for service management
    Source: IDC Worldwide Server Market - 2009 “… the days of focusing on physical system management are now gone . Upper-level management wants greater IT operational efficiencies. CIOs require resources to be virtualized to increase resource utilization and simplify management, and that data center energy consumption be reduced .” - Clabby Analytics, March 2009 “ Growing use of virtualization solutions … has started to slow the rate of growth in physical server bases. But large-scale virtualization creates new sets of manageability and service quality challenges .” – International Technology Group, September 2008
  • 15. Manage Workloads
    • Needs
    • Improved IT staff productivity
    • Simplified and integrated systems management of IT resources
    • Address increasing complexity and interdependency resulting from growth of physical and virtual resources (sprawl).
    • Results
    • International Trade (INTTRA): Aug 2009 Supports the global supply chain with a world-class IT infrastructure from IBM; “ The industry depends on us. We can’t let the industry down by having anything less than the most dependable data center. And we deliver that with IBM technology.”
    • Virginia Commonwealth University: Jun 2009 IBM XIV Storage system helps lower patient risk; We now have a fully integrated cross-IBM solution with consistent administrative capacity. We can easily move storage around, grow it, shrink it – whatever our need is.
    Lead Offerings
    • IBM Systems Director Editions + VMControl
    • IBM SAN Volume Controller
    • IBM BladeCenter virtual fabric switch
    • IBM Open Fabric Manager
    • IBM Tivoli Storage Productivity Center
    • Active Energy Management & ITM for Energy Management
    • Tivoli Monitoring (ITM)
    • Tivoli Application Discovery and Dependency (TADDM)
    • Tivoli Dynamic Workload Broker (TDWB)
    • Tivoli System Automation
    • WebSphere Virtual Enterprise
  • 16. Automate Processes
    • BENEFITS :
    • Automation by codifying business priorities, processes and service level agreements (SLA), systems are able to respond in an automated manner to changing business conditions consistent with best practices and regulatory compliance (eg SOX, HIPAA, Patriot Act, etc)
    • Features:
    • Sense and respond automatically to changing workload requirements
    • Dynamically move workloads to best-fit infrastructures
    • Integrated virtualization management with established IT processes supporting business priorities
    Business Processes as Services
  • 17. Automate Processes
    • Needs
    • Improved IT staff productivity
    • Consistent execution of business priorities, processes and service level agreements (SLA) in a consistent manner where systems are able to respond in an automated manner to changing business conditions consistent with best practices and regulatory compliance (eg SOX, HIPAA, Patriot Act, etc)
    • Results
    • Postal Organization UK: Aug 2009 Adopts WebSphere Virtual Enterprise for their application server technology; “downtime is reduced dramatically we can manage workloads autonomically”
    • UPMC: Sep 2008 Takes healthcare delivery to new levels with dynamic infrastructure ; “ Today most of our servers are virtual, not physical. The virtualized infrastructure flexes to meet processing peaks; the staff can respond to the demands of UPMC faster. We are more productive, more agile, and more reliable, at a lower cost point. It works well.”
    Lead Offerings
    • Tivoli Provisioning Manager
    • Tivoli Asset Discovery
    • Tivoli Service Automation Manager (TSAM)
    • Tivoli Usage and Accounting Manager (ITUAM)
    • Tivoli Business Services Manager
    • Tivoli Provisioning Manager for OS Deployment
    • Tivoli Provisioning Manager for Images
    • WebSphere Virtual Enterprise
    • Service management strategy and planning
  • 18. Optimize Delivery
    • BENEFITS :
    • Improving agility and business effectiveness by having business priorities dynamically drive the underlying IT infrastructure allowing business users to self provision as required
    • Cloud computing is a business and delivery model where a ‘virtual enterprise’ is unconstrained by physical barriers and location
    • Features:
    • Low cost through economies of scale
    • Always on
    • Globally available
    • Elastic scaling
    • Pay for use
    • Self-service with rapid provisioning
    • Service catalog
  • 19. Optimize Delivery
    • Example
    • Your sales person has a customer call to demonstrate a new banking application. The sales person is able to:
      • provision the virtual demo of the application on the internal “private cloud” service
      • while scheduling the external customer webinar on a “public cloud” service using LotusLive
      • and sends meeting confirmation to customers thru e-mail using LotusLive iNotes
    ACTUAL IBM internal deployment
  • 20. Optimize Delivery
    • Needs
    • Improve agility and business effectiveness by having business priorities dynamically drive the underlying IT infrastructure allowing business users to self provision as required
    • Leverage Cloud computing as a new business and delivery model where a ‘virtual enterprise’ is unconstrained by physical barriers and location
    • Results
    • SK Telecom deploys new Cloud of 80 systems including IBM System x and IBM BladeCenter capable of orchestrates thousands of services in a workload-optimized fashion using Tivoli Service Automation Manager.
    • Star Technology UK: Mar 2009 Meets stringent SLAs with IBM Service Management Tools; “Star has built a successful cloud computing infrastructure using IBM Tivoli Monitoring software and working closely with IBM.”
    • NC State: Dec 2008 Makes a breakthrough in improving access to academic computing resources; With its new self-provisioning model, NC State can now follow a more efficient licensing strategy based on real utilization, reducing its future licensing costs by up to 75%.
    • Lead Offerings
    • Tivoli Business Services Manager (ITBSM)
    • IBM CloudBurst™
    • IBM Information Archive
    • IBM Smart Analytics System
    • WebSphere CloudBurst™ Appliance
    • IBM Smart Business Test Cloud
    • IBM Smart Business Desktop Cloud
    • Private test cloud implementation service
    • IBM Scale Out Network Attached Storage (SONAS)
  • 21. Leveraging virtualization for added business value
    • IT benefits:
    • Reduce Cost
    • Reduce complexity.
    • Enhance resource utilization.
    • Recapture floor space.
    • More efficient power & cooling.
    • Improve Service
    • Improve performance and optimize scalability.
    • Improve service levels.
    • Bring new services online quickly.
    • Manage Risk
    • Improve uptime/availability and increase recoverability.
    • Business benefits:
    • Respond to new business opportunities quickly by establishing a foundation for growth and agility.
    • Process more information in real-time to make better business decisions.
    • Consolidate operations and overall systems control.
    • Reduce or eliminate redundancy in infrastructure and personnel.
    • Improve employee productivity.