IBM Systems and Technology Group Computer ServicesCase Study TZM provides enterprise- class backup and recovery for all Bringing advanced IBM solutions within the financial reach of small businesses Founded in 1999 and based in Amiens, France, TZM Informatique (TZM) is an IT and communications services company. The company Overview has particular expertise in the medical sector, for which it produces a The need number of specialized integrated applications for enterprise resource TZM wanted to offer a fully managed, planning, financial accounting, payroll management, appointment cloud-based backup and disaster recovery service for business data and planning and more. TZM also provides high-quality hosting and applications – and to make this affordable disaster recovery services both for its medical-sector clients and for even for small businesses. clients in other industries. In addition, the company is building a The solution unique network of professional partners in the domain of enterprise Deployed an IBM® Storwize® V7000 with risk management, called MAGERISK. IBM FastBack for Storwize V7000 and IBM Tivoli® Storage Manager software. A key challenge for many small and mid-sized companies is the backup TZM offers both on-site physical recovery and off-site virtual recovery services. and recovery of business data and systems. Nicolas Mochez, Managing Director of TZM, comments, “In our experience, most smaller The benefit businesses do not have effective disaster-recovery measures in place, Makes enterprise-class backup a financially viable option for smaller and even those companies that have some kind of solution tend to find businesses; cuts management costs, that they are not well protected when something actually goes wrong. enabling attractive pricing; offers lower TZM decided to provide a cloud-based managed service for backup TCO with ten times the performance of and recovery, enabling small and mid-sized businesses to benefit from previous storage. high-end IBM technology and our own expertise.” End-to-end service By combining IBM Storwize V7000 virtualized disk storage and IBM Tivoli Storage Manager software, TZM has created an enterprise-class backup and recovery service within the financial reach of small and mid-sized businesses. Crucially, TZM uses the IBM technologies to offer a fully managed service for backing up its customers’ data and systems, and for providing expert recovery services in the event of a disaster. TZM installs Tivoli Storage Manager agents on its customers’ servers and workstations, then provides an end-to-end service that assures full protection for all data. Customers can employ a user-friendly web interface to restore earlier versions of their files or to recover items that have been accidentally deleted.
IBM Systems and Technology Group Computer ServicesCase Study Where an entire system fails, TZM can provide an on-site service to restore data from the off-site backup within a contractually guaranteed Solution Components period – typically, just a few hours. Alternatively – and many customers Hardware choose both options – TZM can provide full recovery on a virtual • IBM® Storwize® V7000 server in its own data center. This second option means that customers Software can be up and running within a few hours of a complete disaster, such • IBM Tivoli® Storage Manager as a major fire in their own data center. IBM Business Partner “Most – if not all – businesses have some kind of backup for their • Best’Ware data, but it is rare to find smaller businesses with well-formulated and regularly tested plans for actually recovering from a disaster,” says Nicolas Mochez. “Properly speaking, the goal should not be to have a backup of data, but to have the guaranteed ability to use that backed-up data to recover from an outage. With a shared platform based on IBM Storwize V7000 and IBM Tivoli Storage Manager, combined with our expertise in disaster recovery, we have created a zero-effort solution that offers our customers genuine business resilience.” Powerful features TZM worked with Best’Ware, an IBM Premier Business Partner, to select and deploy an IBM Storwize V7000 virtualized storage system, currently with 15 TB capacity. The V7000 includes easy management tools and advanced features such as thin-provisioning and storage tiering as standard. “The IBM Storwize V7000 storage system includes features that you would expect to find only in an enterprise system, yet the price of the solution was low enough to enable us to attack the entry-level market,” says Nicolas Mochez. “The monitoring tools are powerful but not complicated, and built-in thin-provisioning enables us to optimize the use of capacity and delay new investments.” Using the external virtualization capabilities of its Storwize V7000, TZM was able to redeploy an older storage system as a second tier of storage, all managed using the same tools. In the future, TZM may choose to add high-speed solid-state drives (SSDs) to the Storwize, and will be able to use the built-in Easy Tier® software to automatically migrate the most frequently accessed data from the lower tier of disks. “One of the great things about the Storwize V7000 is its scalability,” says Nicolas Mochez. “If the business grows - no problem, I add some capacity, it’s all in the same management system, it’s reliable, and it’s redundant.”
IBM Systems and Technology Group Computer ServicesCase Study With IBM FastBack for Storwize V7000, TZM also has an easy-to-use deduplication solution that will allow it to shrink the amount of disk “With a shared platform space it requires by storing just a single copy of duplicate files or data. based on IBM Storwize “Thin-provisioning and deduplication are features that help us to V7000 and IBM Tivoli achieve the economies of scale that make it financially viable for even our smallest customers to invest in our enterprise-class backup service.” Storage Manager, combined with our Faster and less costly expertise in disaster “When we designed our cloud-based backup and recovery service, we started from the principle that we needed an offer that was as easy to recovery, we have created understand as a monthly phone contract, and priced low enough to be a zero-effort solution attractive even to the smallest businesses,” says Nicolas Mochez. “The that offers our customers combination of IBM Storwize V7000 and Tivoli Storage Manager has genuine business played a big part in enabling us to achieve these goals. The total cost of ownership for the V7000 is lower than for our previous storage system, resilience.” and yet the new solution is seven to ten times faster.” — Nicolas Mochez, Managing Director, TZM The ease of management offered by the V7000 enables TZM to focus Informatique less on the technology and more on the business of supporting its customers. It also means reduced internal costs, which enables the company to offer highly competitive pricing for its services. “We pride ourselves on offering high levels of service at affordable prices, and with a real focus on our customers’ business needs,” says Nicolas Mochez. “By making it easy to share storage resources between multiple customers, the IBM solution is a key enabler for the whole service.” For more information Contact your IBM sales representative or IBM Business Partner, or visit us at: ibm.com/systems/storage