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IBM XIV Storage Systems                                                                                          Professional services
Case Study




                                                       The BMA cures its
                                                       storage growing pains
                                                       With a mirrored solution based on IBM XIV
                                                       Storage Systems


                                                       The British Medical Association acts as both a trade union and
            Overview                                   professional association dedicated to protecting individual members
                                                       and the collective interests of doctors. Founded in 1832, the British
            The need
                                                       Medical Association is a UK organization formed “to promote the
            Reaching the limits of its existing SAN,
                                                       medical and allied sciences, and to maintain the honour and interests of the
            the BMA needed a fast, robust and
            highly scalable data storage platform to   medical profession”.
            support its business operations.
                                                       The BMA is a voluntary and subscribed association. It currently has
            The solution
                                                       around 144,000 members in all branches of medicine across the UK,
            The BMA deployed two IBM® XIV®
            Storage Systems, each with 43 TB           membership accounts for over two-thirds of practicing UK doctors.
            usable capacity, with mirroring for        The BMA has a range of representative and scientific committees. It
            some volumes, supporting a total of        has sole negotiating rights with the UK government for all UK
            198 servers running business-critical
            applications and databases.                registered doctors. The BMJ Group, a wholly owned company of the
                                                       organization, is a world-class producer of medical journals, issuing
            The benefit                                 26 specialist monthly publications in addition to the weekly British
            Offering ultra-high I/O performance        Medical Journal. It also delivers innovative point-of-care medical
            and performance that scales in line
            with growing capacity, the XIV systems     information for clinicians worldwide.
            have given the BMA a reliable and
            cost-effective platform to support         As an information organization, the BMA needs to store increasing
            its growth.
                                                       volumes of data on its members, policies, science and administration.
                                                       The organization runs almost 1,000 desktops in its London HQ, three
                                                       national offices and five regional centers; 140 of these are home work-
                                                       ers and there are 25 overseas employees. Ensuring good performance
                                                       and availability for growing volumes of user data was already becoming
                                                       problematic, because the existing Storage Area Network (SAN) was
                                                       reliant on end-of-life hardware.
IBM XIV Storage Systems                                                                                    Professional services
Case Study




                                                      The BMA was facing an even greater challenge around the storage
                                                      requirements of its publishing division. As a publisher, the BMA needs
         “We are approaching                          to store and manipulate large volumes of data to support the on-time
          90 percent allocation on                    dissemination of medical information to a worldwide audience. The
                                                      organisation is continually adding new online distribution channels and
          the XIV systems, and                        branching out into content-rich web delivery including podcasts and
          there has been zero                         high-definition video streams.
          decrease in performance
                                                      Martin Kelmanson, Head of ICTS, says: “We were seeing significant
          against our baseline                        growth in storage requirements, and the rate of growth was itself
          110 GB of data. The                         increasing. The existing SAN technology was a year beyond the end of
                                                      its planned life, and we had growing concerns about its long-term reli-
          XIV solution offers
                                                      ability and cost of maintenance. Equally, it was clear that the existing
          stunning performance                        environment would not support our plans to improve availability, per-
          thanks to its massive                       formance and ensure effective business continuity.”

          parallelisation of                          Diagnosing the issues
          read/write operations.”                     The increased growth rate for data at the BMA was putting pressure
                                                      on the performance and availability of the organisation’s existing disk
          —Frank Edwards, Infrastructure Services     storage resources. Equally, the BMA identified the need to unify its
           Manager, the British Medical Association   divisional storage planning into a single strategic data management
                                                      policy that could better tackle the issues of risk management and
                                                      business continuity.

                                                      In terms of the physical infrastructure, the BMA had a single SAN fab-
                                                      ric split across two rooms to enable planned maintenance without the
                                                      loss of availability. In total, the environment had 23 TB of usable disk
                                                      space, but less than 1 TB remained free for use.

                                                      “The existing SAN was in year six of a planned five-year life, and we
                                                      could not expand it any further,” says Frank Edwards, Infrastructure
                                                      Services Manager. “Trending showed us that we had enough remaining
                                                      capacity to accommodate just five or six months’ growth, at which
                                                      point we would hit a brick wall.”

                                                      Finding a cure
                                                      The BMA worked with IBM to deploy two IBM XIV Storage Systems,
                                                      with 43 TB usable capacity on each. The XIV systems are synchro-
                                                      nously mirrored at volume level to provide added resilience to specific
                                                      key systems, and the new SAN fabric offers 4 Gb/s connections to the
                                                      BMA’s 198 servers. These run a variety of business-critical systems,
                                                      including core human resources, finance and membership applications,
                                                      Lotus® Domino® for messaging, BusinessObjects for reporting, and
                                                      several Oracle and Microsoft SQL Server databases. The server land-
                                                      scape is 40 percent virtualized, with some 85 servers running as virtual
                                                      machines on VMware ESX Server.




                                                            2
IBM XIV Storage Systems                                                                                    Professional services
Case Study




                                                      “The XIV solution met all of our business and technical requirements,
          IBM Solution Components:                    and we had read a number of positive endorsements of the technology
                                                      from other users,” says Frank Edwards. “It was clear that the XIV sys-
          Hardware
                                                      tems would offer ample scalability, and that they would both reduce
          ●   IBM® XIV® Storage System
                                                      our risk and improve the efficiency of storage services to users.
          ●   IBM BladeCenter®
                                                      The deployment was fast and smooth—IBM helped us to complete
          Software                                    the work over the course of five weekends, on time and within budget.
          ●   IBM Lotus® Domino®                      They also ran a series of workshops to transfer knowledge and
          IBM Business Partner                        best practices, and we very quickly got up to speed with the XIV
          ●   Logicalis
                                                      technology.”

                                                      The rapid adoption and ease of use offered by the XIV solution was a
                                                      significant advantage for the BMA, which has only a small IT infra-
         “The performance gains                       structure team and operational IT budget. The new mirrored XIV
          we’ve seen with the                         solution removes all administration around RAID setup and mainte-
                                                      nance, giving the BMA extremely high levels of protection for data
          XIV systems are                             with zero impact on staff resources. It also delivers ultra-high I/O per-
          amazing. For example,                       formance, even as data volumes grow.
          cloning one particular
                                                      “We are approaching 90 percent allocation on the XIV systems, and
          system used to take over                    there has been zero decrease in performance against our baseline
          30 minutes, and it                          110 GB of data,” says Frank Edwards. “The XIV solution offers stun-
                                                      ning performance thanks to its massive parallelization of read/write
          now takes less than                         operations.”
          15 minutes.”
                                                      Performance and resilience
          —Frank Edwards, Infrastructure Services     The introduction of the XIV systems enabled the BMA to consolidate
           Manager, the British Medical Association
                                                      and simplify its storage environment, replacing multiple disk arrays
                                                      with just two XIV systems.

          IT Environment:                             “The performance gains we’ve seen with the XIV systems are amaz-
                                                      ing,” says Frank Edwards. “For example, cloning one particular system
          Operating systems
                                                      used to take over 30 minutes, and it now takes less than 15 minutes.
          ●   Microsoft® Windows® Server 2000,
              2003, 2008                              Both administrators and end-users have seen benefits from the signifi-
          ●   Linux®                                  cant improvements in performance for our Oracle production data-
          ●   UNIX®                                   bases: some tasks complete in half the time when compared with the
          Databases                                   baseline performance. The XIV systems provide extremely high
          ●   Microsoft SQL Server 2005, 2008         performance for our business-critical systems even as the volume of
          ●   Oracle                                  data continues to rise.”
          Applications
                                                      “We have also seen the XIV’s ability to cope with the loss of system
          ●   BusinessObjects
                                                      components without degrading performance,” he adds. “Users were
          Virtualization                              unaware that we had lost a module (12 disks), as there was not a blip
          ●   VMware ESX Server                       on any of our systems when it went offline. Our Helpdesk, which
                                                      would previously have lit up when we rebuilt even a single disk on the
                                                      old system, was eerily quiet during the rebuild of all 12.”




                                                            3
For more information
Contact your IBM sales representative or IBM Business Partner, or
visit us at: ibm.com/storage/xiv

For more information about BMA visit: bma.org.uk




© Copyright IBM Corporation 2010

IBM Systems and Technology Group
Route 100
Somers, New York 10589
U.S.A.

Produced in the United States of America
December 2010
All Rights Reserved

IBM, the IBM logo, ibm.com and XIV are trademarks of International Business
Machines Corporation in the United States, other countries or both. If these and
other IBM trademarked terms are marked on their first occurrence in this
information with a trademark symbol (® or ™), these symbols indicate U.S.
registered or common law trademarks owned by IBM at the time this information
was published. Such trademarks may also be registered or common law trademarks
in other countries. A current list of IBM trademarks is available on the web at
“Copyright and trademark information” at ibm.com/legal/copytrade.shtml

Linux is a registered trademark of Linus Torvalds in the United States, other
countries, or both.

Microsoft, Windows, Windows NT, and the Windows logo are trademarks of
Microsoft Corporation in the United States, other countries, or both.

UNIX is a registered trademark of The Open Group in the United States and other
countries.

Other company, product and service names may be trademarks or service marks of
others.

IBM and Logicalis are separate companies and each is responsible for its own
products. Neither IBM nor Logicalis makes any warranties, express or implied,
concerning the other’s products.

References in this publication to IBM products or services do not imply that
IBM intends to make them available in all countries in which IBM operates.
Offerings are subject to change, extension or withdrawal without notice. All client
examples cited represent how some clients have used IBM products and the results
they may have achieved.

The information in this document is provided “as-is” without any warranty, either
expressed or implied.


         Please Recycle




                                                               TSC03103-USEN-00

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British Medical Association XIV case study

  • 1. IBM XIV Storage Systems Professional services Case Study The BMA cures its storage growing pains With a mirrored solution based on IBM XIV Storage Systems The British Medical Association acts as both a trade union and Overview professional association dedicated to protecting individual members and the collective interests of doctors. Founded in 1832, the British The need Medical Association is a UK organization formed “to promote the Reaching the limits of its existing SAN, medical and allied sciences, and to maintain the honour and interests of the the BMA needed a fast, robust and highly scalable data storage platform to medical profession”. support its business operations. The BMA is a voluntary and subscribed association. It currently has The solution around 144,000 members in all branches of medicine across the UK, The BMA deployed two IBM® XIV® Storage Systems, each with 43 TB membership accounts for over two-thirds of practicing UK doctors. usable capacity, with mirroring for The BMA has a range of representative and scientific committees. It some volumes, supporting a total of has sole negotiating rights with the UK government for all UK 198 servers running business-critical applications and databases. registered doctors. The BMJ Group, a wholly owned company of the organization, is a world-class producer of medical journals, issuing The benefit 26 specialist monthly publications in addition to the weekly British Offering ultra-high I/O performance Medical Journal. It also delivers innovative point-of-care medical and performance that scales in line with growing capacity, the XIV systems information for clinicians worldwide. have given the BMA a reliable and cost-effective platform to support As an information organization, the BMA needs to store increasing its growth. volumes of data on its members, policies, science and administration. The organization runs almost 1,000 desktops in its London HQ, three national offices and five regional centers; 140 of these are home work- ers and there are 25 overseas employees. Ensuring good performance and availability for growing volumes of user data was already becoming problematic, because the existing Storage Area Network (SAN) was reliant on end-of-life hardware.
  • 2. IBM XIV Storage Systems Professional services Case Study The BMA was facing an even greater challenge around the storage requirements of its publishing division. As a publisher, the BMA needs “We are approaching to store and manipulate large volumes of data to support the on-time 90 percent allocation on dissemination of medical information to a worldwide audience. The organisation is continually adding new online distribution channels and the XIV systems, and branching out into content-rich web delivery including podcasts and there has been zero high-definition video streams. decrease in performance Martin Kelmanson, Head of ICTS, says: “We were seeing significant against our baseline growth in storage requirements, and the rate of growth was itself 110 GB of data. The increasing. The existing SAN technology was a year beyond the end of its planned life, and we had growing concerns about its long-term reli- XIV solution offers ability and cost of maintenance. Equally, it was clear that the existing stunning performance environment would not support our plans to improve availability, per- thanks to its massive formance and ensure effective business continuity.” parallelisation of Diagnosing the issues read/write operations.” The increased growth rate for data at the BMA was putting pressure on the performance and availability of the organisation’s existing disk —Frank Edwards, Infrastructure Services storage resources. Equally, the BMA identified the need to unify its Manager, the British Medical Association divisional storage planning into a single strategic data management policy that could better tackle the issues of risk management and business continuity. In terms of the physical infrastructure, the BMA had a single SAN fab- ric split across two rooms to enable planned maintenance without the loss of availability. In total, the environment had 23 TB of usable disk space, but less than 1 TB remained free for use. “The existing SAN was in year six of a planned five-year life, and we could not expand it any further,” says Frank Edwards, Infrastructure Services Manager. “Trending showed us that we had enough remaining capacity to accommodate just five or six months’ growth, at which point we would hit a brick wall.” Finding a cure The BMA worked with IBM to deploy two IBM XIV Storage Systems, with 43 TB usable capacity on each. The XIV systems are synchro- nously mirrored at volume level to provide added resilience to specific key systems, and the new SAN fabric offers 4 Gb/s connections to the BMA’s 198 servers. These run a variety of business-critical systems, including core human resources, finance and membership applications, Lotus® Domino® for messaging, BusinessObjects for reporting, and several Oracle and Microsoft SQL Server databases. The server land- scape is 40 percent virtualized, with some 85 servers running as virtual machines on VMware ESX Server. 2
  • 3. IBM XIV Storage Systems Professional services Case Study “The XIV solution met all of our business and technical requirements, IBM Solution Components: and we had read a number of positive endorsements of the technology from other users,” says Frank Edwards. “It was clear that the XIV sys- Hardware tems would offer ample scalability, and that they would both reduce ● IBM® XIV® Storage System our risk and improve the efficiency of storage services to users. ● IBM BladeCenter® The deployment was fast and smooth—IBM helped us to complete Software the work over the course of five weekends, on time and within budget. ● IBM Lotus® Domino® They also ran a series of workshops to transfer knowledge and IBM Business Partner best practices, and we very quickly got up to speed with the XIV ● Logicalis technology.” The rapid adoption and ease of use offered by the XIV solution was a significant advantage for the BMA, which has only a small IT infra- “The performance gains structure team and operational IT budget. The new mirrored XIV we’ve seen with the solution removes all administration around RAID setup and mainte- nance, giving the BMA extremely high levels of protection for data XIV systems are with zero impact on staff resources. It also delivers ultra-high I/O per- amazing. For example, formance, even as data volumes grow. cloning one particular “We are approaching 90 percent allocation on the XIV systems, and system used to take over there has been zero decrease in performance against our baseline 30 minutes, and it 110 GB of data,” says Frank Edwards. “The XIV solution offers stun- ning performance thanks to its massive parallelization of read/write now takes less than operations.” 15 minutes.” Performance and resilience —Frank Edwards, Infrastructure Services The introduction of the XIV systems enabled the BMA to consolidate Manager, the British Medical Association and simplify its storage environment, replacing multiple disk arrays with just two XIV systems. IT Environment: “The performance gains we’ve seen with the XIV systems are amaz- ing,” says Frank Edwards. “For example, cloning one particular system Operating systems used to take over 30 minutes, and it now takes less than 15 minutes. ● Microsoft® Windows® Server 2000, 2003, 2008 Both administrators and end-users have seen benefits from the signifi- ● Linux® cant improvements in performance for our Oracle production data- ● UNIX® bases: some tasks complete in half the time when compared with the Databases baseline performance. The XIV systems provide extremely high ● Microsoft SQL Server 2005, 2008 performance for our business-critical systems even as the volume of ● Oracle data continues to rise.” Applications “We have also seen the XIV’s ability to cope with the loss of system ● BusinessObjects components without degrading performance,” he adds. “Users were Virtualization unaware that we had lost a module (12 disks), as there was not a blip ● VMware ESX Server on any of our systems when it went offline. Our Helpdesk, which would previously have lit up when we rebuilt even a single disk on the old system, was eerily quiet during the rebuild of all 12.” 3
  • 4. For more information Contact your IBM sales representative or IBM Business Partner, or visit us at: ibm.com/storage/xiv For more information about BMA visit: bma.org.uk © Copyright IBM Corporation 2010 IBM Systems and Technology Group Route 100 Somers, New York 10589 U.S.A. Produced in the United States of America December 2010 All Rights Reserved IBM, the IBM logo, ibm.com and XIV are trademarks of International Business Machines Corporation in the United States, other countries or both. If these and other IBM trademarked terms are marked on their first occurrence in this information with a trademark symbol (® or ™), these symbols indicate U.S. registered or common law trademarks owned by IBM at the time this information was published. Such trademarks may also be registered or common law trademarks in other countries. A current list of IBM trademarks is available on the web at “Copyright and trademark information” at ibm.com/legal/copytrade.shtml Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both. Microsoft, Windows, Windows NT, and the Windows logo are trademarks of Microsoft Corporation in the United States, other countries, or both. UNIX is a registered trademark of The Open Group in the United States and other countries. Other company, product and service names may be trademarks or service marks of others. IBM and Logicalis are separate companies and each is responsible for its own products. Neither IBM nor Logicalis makes any warranties, express or implied, concerning the other’s products. References in this publication to IBM products or services do not imply that IBM intends to make them available in all countries in which IBM operates. Offerings are subject to change, extension or withdrawal without notice. All client examples cited represent how some clients have used IBM products and the results they may have achieved. The information in this document is provided “as-is” without any warranty, either expressed or implied. Please Recycle TSC03103-USEN-00