IBM Software October 2011Thought Leadership White PaperTen ways to save money withIBM Tivoli Storage ManagerRealize measurable cost savings and superior ROI with acomprehensive storage management solution
2 Ten ways to save money with IBM Tivoli Storage ManagerContents Introduction Today’s data storage managers are being asked to work miracles: 2 Introduction back up massive amounts of data without impacting operations, 3 Data reduction restore lost data almost instantaneously, protect different sets of data in accordance with different security and retention policies, 3 Uniﬁed recovery management and do it all on a shrinking budget. And the challenge doesn’t get easier with time. According to a recent study by IDC, 4 Capacity-based licensing businesses across all industries are experiencing data growth 4 Scalability of 40 to 60 percent per year.1 5 High performance For every dollar the organization spends on additional storage capacity, it may spend ﬁve times that amount—or more—on 5 Data life-cycle management data management. These dollars are required for power, cooling, 5 Support for virtualized environments ﬂoor space, hardware maintenance, software licenses and admin- istrative labor. It is a costly undertaking, not only in terms of 7 Ease of use operating expenses, but also in terms of potential business 7 Reliability impact. More data means longer backup and restore times, which means more downtime, which means less proﬁt. 7 Subscription and support Inadequate backup processes can put crucial data at risk, which can have an even more costly impact to the business. 7 Best practices to extend cost savings 8 URM: The next generation of storage management Increasingly complex IT environments further complicate data protection efforts and drive up operating costs. “Point solutions”10 Taking the next step are deployed to help administrators cover all the bases— supporting different hardware and operating system platforms,11 Real customers achieving real results addressing different applications and data types, meeting differ-12 For more information ent data protection and recovery requirements, and protecting against the many different things that can go wrong with data12 About Tivoli software from IBM storage—in all of its different locations. But these point solutions require administrative staff, specialized training, maintenance, and license management, and they increase risk by introducing more potential points of failure.
IBM Software 3The bottom line is that legacy backup solutions are not adequate then capturing only new and changed data. Built-in datato meet today’s data storage challenges, much less meeting compression and data deduplication operate at multiple storagetomorrow’s. According to a recent report by Gartner, “By 2014, layers to minimize the amount of data being retained forat least 30% of organizations will have changed backup vendors operational and disaster recovery.due to frustration over cost, complexity and/or capability.”2However, replacing a backup infrastructure can be a painful Reducing backup storage requirements so dramatically notand disruptive process. The best replacement solution will be only helps reduce capital expenses, it can also reduce networkone that not only addresses these issues, but also demonstrates bandwidth requirements and shrink backup windows, reducingsigniﬁcant cost savings, enables a rapid return on investment the operational impact of backups and helping to ensure highand ensures a seamless transition. levels of application uptime.This white paper describes 10 ways that IBM® Tivoli® Storage 2: Uniﬁed recovery managementManager solutions can help organizations save money while Uniﬁed recovery management (URM) brings under one useraddressing their data storage challenges, including those interface the ability to manage data protection throughout theassociated with exponential data growth. enterprise, supporting different applications and types of data, on different operating systems, in different locations, with1: Data reduction different policies and backup requirements. From a single point,Data reduction technologies are the ﬁrst line of defense against administrators can manage multiple data protection and recoveryrapidly expanding data volumes—and costs. Tivoli Storage tools—including diverse solutions that are dedicated to differentManager provides built-in data reduction technologies such as tasks. It helps eliminate the costs and complexity associated withprogressive-incremental backup, data deduplication and data deploying and managing multiple point solutions.compression, enabling organizations to reduce backup storagecapacity by as much as 95 percent.3 Tivoli Storage Manager also IBM Tivoli Storage Manager Suite for Uniﬁed Recovery simpli-provides advanced tape management and efficient tape utiliza- ﬁes and streamlines storage management, helping organizationstion capabilities, which can further reduce data storage capacity control both the risks and costs of data protection and recovery.requirements. With fewer “moving parts” for managing the various solutions in operation, administrators can ensure faster, more reliable backupWhile competing solutions create massive amounts of duplicate and recovery processes. The solution also provides built-in repli-data through repetitive full backups, necessitating expensive data cation for highly available disaster recovery, helping to reducededuplication solutions, Tivoli Storage Manager provides pro- downtime and the business costs that can result. These processgressive-incremental backup technology that avoids the duplicate improvements contribute to higher levels of service, making itdata in the ﬁrst place by creating only an initial full backup and easier for organizations to meet service level agreements.
4 Ten ways to save money with IBM Tivoli Storage Manager3: Capacity-based licensing 4: ScalabilityIBM offers pricing options that allow companies to pay for Keeping pace with growing data is a major concern for ITTivoli Storage Manager solutions in the manner that makes organizations, both in terms of storage and data protection.the most ﬁnancial sense for them. Traditional licensing models, As shown in Figure 1, Tivoli Storage Manager has grown itswhich are based on the number and power of processor cores capacity by 100 percent in each of the past three years, and itin the servers being protected, have cost advantages for organiza- now supports four billion data objects in a single Tivoli Storagetions that have a relatively large amount of data and a relatively Manager server. This doubling of capacity has greatly outpacedsmall number of servers, or for organizations that have other the 40 to 60 percent average data growth cited above, helping toIBM software products licensed this way. But IBM also offers a ensure scalability well into the future.capacity-based licensing option that allows organizations to payfor the software based on the amount of data being protected.This model has cost advantages for organizations that have a rel- Number of data objects managed byatively large number of servers. It also helps eliminate licensing Tivoli Storage Managercost surprises when servers are added or cores are upgraded.The software includes tools that can help the organizationmake accurate budget forecasts.The capacity-based model has particular value in infrastructureswith multiple applications that require Tivoli Storage Managerconnector solutions. Under the capacity-based model, thesesolutions are included at no additional cost. In addition, usingthe data deduplication feature that’s built into Tivoli StorageManager reduces the amount of data being protected, whichreduces the amount of data being measured against thelicense cost. Version of Tivoli Storage Manager Figure 1: Tivoli Storage Manager has doubled its capacity every year for the past three years.
IBM Software 5Data objects can be ﬁles and blocks of deduplicated ﬁles, data- enabling administrators to migrate and store data on the mostbases, images, or other objects with a ﬁlename, and the size of appropriate tier. For example, older and less-frequently accessedthe objects is irrelevant. While competing products require cus- data can be moved to a slower, less-expensive storage platformtomers to add “media servers” in order to provide scalability, such as tape, leaving more expensive disk storage available foradding further cost and complexity, Tivoli Storage Manager more high-value data.reduces costs both by managing more data capacity and byrequiring fewer servers. What took eight Tivoli Storage The Tivoli Storage Manager family of solutions helps organiza-Manager servers in 2008 now takes only one. tions reduce costs by providing automated, policy-based data life-cycle management, moving data to the most cost-effective5: High performance tier of storage while still meeting service level requirements,High-performance data protection improves the bottom line by ensuring recovery objectives and enabling transparent datareducing the costs associated with application downtime. Faster access. Automated data archiving also helps organizations ensurebackups, for example, mean shorter backup windows and more compliance with data retention policies and helps reduce theapplication uptime, which in turn drive business availability and costs associated with compliance.employee productivity. High-performance data protection alsoenables more frequent backups, which helps reduce the amount 7: Support for virtualized environmentsof critical data at risk and helps ensure faster and more complete Virtualization technology has helped IT organizations of alldata restores in the event of data loss. sizes reduce costs by improving server utilization and reducing application provisioning times. But the cost savings offered byThe Tivoli Storage Manager family of solutions provides virtualization can disappear quickly in the face of virtual machinehigh-performance backup and recovery technologies that mini- sprawl. Data protection can become a unique challenge in thesemize impact to business operations and therefore to revenue, environments; for example, backing up and restoring data for areducing the potential for business downtime as a result of dozen or more virtual machines residing on one physical serverroutine backup and recovery processes. IBM Tivoli Storage can bring all other operations on that server to a complete halt.Manager FastBack®, for example, can get applications and usersback up and running within minutes following any data loss, IBM Tivoli Storage Manager for Virtual Environments provideswhether in the data center or in remote or branch offices, an effective solution to this challenge by eliminating the burdenwhile full data recovery is performed in the background. of running backups on a virtual machine and instead offloading backup workloads from a VMware ESX or ESXi-based server6: Data life-cycle management to a centralized vStorage backup server, as shown in Figure 2.IT organizations can drive up the cost of storage unnecessarily The solution improves the frequency of backups and enablesby treating all data the same and storing it all on the same faster recovery of data, helping increase the business value ofmedia. Hierarchical storage management (HSM) allows organi- virtualization. The solution also helps organizations reduce theirzations to store data on different tiers based on speciﬁc policies, license management costs by removing Tivoli Storage Manager agents from the individual virtual machines.
6 Ten ways to save money with IBM Tivoli Storage Manager Virtual server backup architecture Tivoli Storage Manager server Virtual machines image backups Centralized VMware ESX/ESXi backup server (physical or virtual server) ESX Server Tivoli Storage Manager Tivoli Storage Manager for Virtual Environments storage poolFigure 2: The Tivoli Storage Manager for Virtual Environments agent on a centralized vStorage backup server takes snapshots directly from the VMware serverand transfers data to a server running Tivoli Storage Manager for placement and management in the storage pool.
IBM Software 78: Ease of use With the built-in DB2 database, Tivoli Storage Manager is aIBM has made a number of signiﬁcant improvements to Tivoli leader in reliability as well as scalability, performance and dataStorage Manager in recent years, including integrating reporting reduction. Its longstanding viability and the ability to migrateand monitoring capabilities, and integrating Tivoli Storage between storage devices as needed helps ensure that organiza-Manager FastBack and FastBack for Workstations into the tions enjoy longevity on the platform, protecting their invest-administrative console. With Tivoli Storage Manager V6.1, ments and saving on costs over the long term.IBM replaced the internal database with a self-tuning andself-maintaining IBM DB2® database, a change that reduced 10: Subscription and supportadministrative time at one large utility company by 40 percent. IBM offers peace of mind through world-class customerMore recent updates include the integration of a custom report support for its products, and through subscription and supportgenerator based on IBM Cognos® reporting technology, a (maintenance) contracts, which provide enormous ﬁnancialfeature that reduces report creation time from a few hours to value to customers. For example, all of the improvements madeless than 30 minutes. to Tivoli Storage Manager in the past three years—including source and target data deduplication, the eight-fold increase inThe single-server footprint of Tivoli Storage Manager also scalability, and substantial improvements in reliability, perform-makes the solution easier to manage, and automatic client ance and ease of use—have been provided to existing customerssoftware updates keep IT administrators from spending their at no additional charge through their subscription and supportvaluable time making manual updates to systems across the contracts. These customers enjoy all the beneﬁts of new versionsinfrastructure. With enterprise-wide administration, monitoring as they are released, without incurring additional costs. As aand reporting, plus the ﬂexibility enabled by automation, Tivoli result, subscription and support has signiﬁcantly enhanced theStorage Manager creates administrative time savings that can return on the investment these organizations have made inmeasurably reduce the cost of operations. Tivoli Storage Manager.9: Reliability Best practices to extend cost savingsAt the end of the day, the real value of a data protection system Organizations that are using Tivoli Storage Manager to reducelies in its ability to restore data when and where it is needed. data protection costs can extend their existing capabilitiesIf data fails to restore successfully, some part of the business to achieve even more cost savings. The IBM sales team andis going to suffer, possibly with expensive consequences. As a IBM Global Technology Services consultants have extensiveresult, reliability is a key measure of a solution’s ROI. Tivoli experience helping organizations across all industries saveStorage Manager represents more than 18 years of experience in IT dollars by implementing advanced data protection solutionsthe data protection market—years spent protecting the business- and best practices such as data archives and storage clouds.critical data of some of the largest organizations in the world.
8 Ten ways to save money with IBM Tivoli Storage ManagerMigrating data to IBM Information Archive With Whitewater appliances, Riverbed accelerates access andOrganizations that have archivable data stored in Tivoli Storage migration to the cloud for streamlined cloud archive, cloudManager backup and archives can beneﬁt by offloading that data backup, cloud storage and cloud data protection. File transfersto an independent archive such as IBM Information Archive, a that once took hours can take minutes or seconds. Employeesﬂexible, scalable and cost-effective archiving solution. IBM offers can access ﬁles faster and from virtually anywhere, increasinga utility that facilitates the identiﬁcation and migration of data productivity and efficiency. The addition of the Riverbedfrom the archive environment in Tivoli Storage Manager to the Whitewater solution into a Tivoli Storage Manager environmentarchive environment provided by IBM Information Archive. allows organizations to take full advantage of the ﬂexibility and cost savings offered by storage cloud services, making the cloud aThe data migration utility can run periodically to move data new tier of storage.out of Tivoli Storage Manager repositories, freeing up storagecapacity within the Tivoli Storage Manager server for more URM: The next generation of storagebackups. This migration can improve backup and recovery managementperformance, facilitate compliance efforts, and signiﬁcantly As described above, IBM Tivoli Storage Manager Suite forreduce backup storage capacity requirements and costs. It can Uniﬁed Recovery is a comprehensive offering that allowsalso reduce the costs of Tivoli Storage Manager capacity-based organizations to manage multiple IBM Tivoli Storage Managerlicensing. products through a single interface. With its ability to provide advanced data protection across a broad range of types of sys-Extending Tivoli Storage Manager to the cloud tems and applications, the IBM Tivoli Storage Manager familyMany innovative enterprises are turning to cloud storage to meet of products is already recognized as a leader in uniﬁed recoveryincreasing capacity demands. Cloud storage can offer a ﬂexible, management. The new suite builds on this strength with apay-as-you-go storage pool for backups and archives, reducing simpliﬁed, centralized approach to acquiring and deployingdisk and tape costs and eliminating the need to maintain second- data protection and recovery solutions, as shown in Figure 3.ary sites for off-site storage. The Riverbed® Whitewater™ It makes it possible to quickly and easily acquire, deploy andappliance allows organizations to extend Tivoli Storage Manager manage any of 10 Tivoli Storage Manager components, into the cloud by providing a cloud storage gateway that optimizes any location and in any quantity, through one central pointbackup and recovery to private and public clouds. of control.
IBM Software 9 Tivoli Storage Manager Suite for Unified Recovery Tivoli Storage Manager Extended Edition Highly scalable enterprise-class backup/restore, archive and disaster recovery Configure, manage, upgrade, report, monitor Tivoli Storage Manager for Databases Tivoli Storage Manager for Oracle and Microsoft SQL Virtual Environments Advanced VMware Support Central Administration Tivoli Storage Manager for Mail Tivoli Storage Manager for SAN Domino® and Exchange LAN-Free Backup and Restore Tivoli Storage Manager for Tivoli Storage Manager for ERP Space Management SAP R/3 Integration Data Lifecycle Management for UNIX Tivoli Storage Manager FastBack Advanced snapshot and near-instant recovery for Windows/Linux servers Tivoli Storage Manager Tivoli Storage Manager FastBack for Exchange FastBack for BMR Granular E-mail Recovery Restore O/S volume in an hourFigure 3: Tivoli Storage Manager Suite for Uniﬁed Recovery provides a complete suite of capabilities with one central point of management and control.Tivoli Storage Manager Suite for Uniﬁed Recovery addresses different needs. The back-end capacity licensing model alsothe challenge of providing complete visibility into and central- provides clear visibility into future budgeting requirements, andized control over data protection and recovery operations, no encourages sound data life-cycle management using the toolsmatter how many solutions an organization is using to meet already present in the solution.
10 Ten ways to save money with IBM Tivoli Storage ManagerTaking the next step You may also qualify for a free Butterﬂy Analysis Engine Report,To learn more about how the IBM Tivoli Storage Manager fam- which is an automated ROI assessment. Rather than relying on aily of solutions can help you reduce costs in your storage envi- questionnaire, the Butterﬂy Analysis Engine automatically dis-ronment, you can request a Business Value Assessment from covers and analyzes your storage infrastructure, collecting theyour IBM representative or IBM Business Partner. This assess- empirical data necessary to produce an accurate and unbiasedment begins with a survey and results in an ROI report based on report, as shown in Figure 4. This comprehensive report fromthe speciﬁc details of your environment. Butterﬂy Software allows you to compare the cost and risk implications of continuing on the same path or migrating to a Tivoli Storage Manager platform.Figure 4: Butterﬂy Software provides a comprehensive storage analysis based on the empirical data collected during an automated storage assessment.
IBM Software 11When you are ready to upgrade your infrastructure, you can storage devices, and that gave administrators control via a singlealso engage Butterﬂy Software to perform a seamless migration management console. As a result, the company was able tofrom your old storage platform to Tivoli Storage Manager. realize savings on both capital costs and operating expenses. ByAsk your IBM representative or IBM Business Partner for implementing progressive-incremental backup and data dedupli-more information on options for migrating your data without cation, the company was also able to reduce the volume of datadisrupting business operations. in the backup environment.Real customers achieving real results Signiﬁcant savings, immediate beneﬁtsOrganizations around the globe have realized measurable cost A large utility company in the U.S. was in the process of upgrad-savings by implementing Tivoli Storage Manager solutions. ing and consolidating its storage environment, but was con- cerned about providing support for their diverse array of backupA strategic move toward visibility and control devices, platforms and software. The existing infrastructure wasA major multinational insurance company based in the U.K. was beset with hardware and operational issues, including backupfaced with managing a number of disparate backup and recovery jobs overrunning during the business day, limited scalability andsystems that housed multiple stores of vital claims information— a backup success rate of less than 80 percent. The companya natural result of growth and acquisition. The company was turned to IBM and Butterﬂy Software for a storage evaluationfacing increasing costs for software licensing, hardware mainte- and an ROI assessment of Tivoli Storage Manager.nance, and administrative staff with specialty skills. Due to thedisparate infrastructure, the company historically had a difficult The assessment revealed that the company could save 35 percenttime getting visibility into all facets of the storage environment. on infrastructure and resource costs as a direct result of dataThe company engaged IBM and Butterﬂy Software to get a reductions, power savings, space savings and administrativecomplete snapshot of the environment and to determine the efficiencies. Based on the results of the assessment, the utilitysafest and most efficient approach to consolidating the data company implemented Tivoli Storage Manager and observedstores and refreshing the infrastructure. immediate operational beneﬁts, including improved backup and recovery throughput, reduced network load and reduced impactBased on the assessment performed by Butterﬂy Software, the on production systems.company implemented Tivoli Storage Manager, a strategic movethat dramatically reduced the number of managed servers and