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IBM Global Technology Services                                                                                          Server Services
Data Sheet




                                                             IBM Tivoli Live –
                                                             monitoring services
                                                             Enable application and availability monitoring while
                                                             controlling IT costs


                                                             Unavailable applications, increased infrastructure downtime and result-
               Highlights                                    ing productivity loss may be costing your business money. You need to
                                                             deploy affordable infrastructure health and performance monitoring
           ●   Provides a security-rich, enterprise-level    capabilities, without investing in additional hardware, software or
               monitoring solution using industry-           administrative staff.
               leading Tivoli® software

           ●   Replaces upfront capital and licensing        IBM Tivoli Live – monitoring services provides proactive monitoring,
               expenses with affordable, monthly sub-
                                                             alerts, performance and capacity reporting, as well as dynamic
               scription services
                                                             reporting for your IT infrastructure, servers, applications, and network
           ●   Relieves IT burden with simple, scala-        devices. This software-as-a-service offering is based on industry-
               ble, self-service capabilities and built-in
               IBM best practices
                                                             leading Tivoli software and is hosted at an IBM delivery center offer-
                                                             ing global reach and around-the-clock support. You can choose from
                                                             the following types of services, which are flexible, configurable and
                                                             easily accessible through the Internet:

                                                             ●   Touchless monitoring: the easiest way to start to satisfy your basic
                                                                 enterprise-level monitoring needs. This service is available through
                                                                 the IBM Tivoli Live – monitoring services – health and availability
                                                                 component.
                                                             ●   Distributed monitoring: to collect more detailed information with
                                                                 the ability to utilize data for more advanced server and application
                                                                 monitoring and action requirements. This service is also available
                                                                 through the IBM Tivoli Live – monitoring services – health and
                                                                 availability component.
                                                             ●   Performance services: for additional capabilities such as historical
                                                                 and trend analysis, and performance and capability reporting. This
                                                                 service is available through the IBM Tivoli Live – monitoring
                                                                 services – performance and capacity management component.
IBM Global Technology Services                                                                                       Server Services
Data Sheet




Our offering is based on a subscription payment software-            unique needs. A pay-for-use model enables predictive budget
as-a-service model. You choose and pay for only what your            planning and can help lower your total cost of ownership
business needs—making our service very affordable. Plus, we          while accelerating return on investment.
include access to Tivoli documentation and best practices,
which leverage IBM expertise and help you to optimize your           Providing a simple, scalable, self-service
infrastructure performance and availability.                         capability and best practices
                                                                     We provide an easy-to-use management interface—through a
Providing an enterprise-level solution to                            secure Web portal available in multiple languages. The portal
monitor critical IT assets                                           gives you access to quickly deploy what you need, so within
Using our software-as-a-service monitoring capabilities, you         hours you can begin viewing your actionable information and
can more effectively manage applications, heterogeneous              proactive alerts. Monitoring can be deployed to new assets
operating system platforms and databases. Access to industry-        almost instantly. And, because our services are flexible and
leading Tivoli software provides you with basic availability         configurable, you can start small and add on as needed.
status of critical infrastructure components. And trend analy-
sis capabilities allow you to make predictions about your IT         We take basic reporting to the next level, providing sophisti-
infrastructure, establish performance baselines and improve          cated analysis of performance data without the need to for-
capacity planning.                                                   mulate complex queries. Easy access to Tivoli documentation
                                                                     and best practices can help you further optimize your infra-
Replacing capital and licensing expenses                             structure utilization and performance.
with subscription services
With Tivoli Live, there is no need for an upfront capital            Why IBM?
investment or additional staff. Our services are hosted at an        IBM is a market leader in true software-as-a-service and
IBM data center, so there is no software to deploy on your           cloud offerings, with the ability to deliver high quality while
managed systems. Flexible and configurable service options            reducing costs. Our world-class experience in service delivery
allow you to download and deploy only what you need,                 and service management software enables you to drive greater
including selected alert self-enablement and dynamic report-         and more effective utilization of your IT infrastructure. Our
ing, with the ability to customize these services to meet your       delivery architecture enables you to reap the cost advantages
                                                                     of shared hardware, while physically separating and securing
                                                                     your data through virtualization.




                                                                 2
Notes
For more information
To learn more about IBM Tivoli Live – monitoring
services, please contact your IBM representative or
IBM Business Partner, or visit the following Web site:
ibm.com/services/server
                                                         © Copyright IBM Corporation 2010

                                                         IBM Global Services
                                                         Route 100
                                                         Somers, NY 10589 U.S.A.

                                                         Produced in the United States of America
                                                         March 2010
                                                         All Rights Reserved

                                                         IBM, the IBM logo, the IBM Business Partner emblem, ibm.com and
                                                         Tivoli are trademarks or registered trademarks of International Business
                                                         Machines Corporation in the United States, other countries, or both. If
                                                         these and other IBM trademarked terms are marked on their first
                                                         occurrence in this information with a trademark symbol (® or ™), these
                                                         symbols indicate U.S. registered or common law trademarks owned by
                                                         IBM at the time this information was published. Such trademarks may
                                                         also be registered or common law trademarks in other countries. A
                                                         current list of IBM trademarks is available on the Web at “Copyright and
                                                         trademark information” at ibm.com/legal/copytrade.shtml

                                                         Other company, product or service names may be trademarks or service
                                                         marks of others. References in this publication to IBM products or
                                                         services do not imply that IBM intends to make them available in all
                                                         countries in which IBM operates.


                                                                  Please Recycle




                                                                                                           SSD03038-USEN-01

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IBMTivoli Live —monitoring services

  • 1. IBM Global Technology Services Server Services Data Sheet IBM Tivoli Live – monitoring services Enable application and availability monitoring while controlling IT costs Unavailable applications, increased infrastructure downtime and result- Highlights ing productivity loss may be costing your business money. You need to deploy affordable infrastructure health and performance monitoring ● Provides a security-rich, enterprise-level capabilities, without investing in additional hardware, software or monitoring solution using industry- administrative staff. leading Tivoli® software ● Replaces upfront capital and licensing IBM Tivoli Live – monitoring services provides proactive monitoring, expenses with affordable, monthly sub- alerts, performance and capacity reporting, as well as dynamic scription services reporting for your IT infrastructure, servers, applications, and network ● Relieves IT burden with simple, scala- devices. This software-as-a-service offering is based on industry- ble, self-service capabilities and built-in IBM best practices leading Tivoli software and is hosted at an IBM delivery center offer- ing global reach and around-the-clock support. You can choose from the following types of services, which are flexible, configurable and easily accessible through the Internet: ● Touchless monitoring: the easiest way to start to satisfy your basic enterprise-level monitoring needs. This service is available through the IBM Tivoli Live – monitoring services – health and availability component. ● Distributed monitoring: to collect more detailed information with the ability to utilize data for more advanced server and application monitoring and action requirements. This service is also available through the IBM Tivoli Live – monitoring services – health and availability component. ● Performance services: for additional capabilities such as historical and trend analysis, and performance and capability reporting. This service is available through the IBM Tivoli Live – monitoring services – performance and capacity management component.
  • 2. IBM Global Technology Services Server Services Data Sheet Our offering is based on a subscription payment software- unique needs. A pay-for-use model enables predictive budget as-a-service model. You choose and pay for only what your planning and can help lower your total cost of ownership business needs—making our service very affordable. Plus, we while accelerating return on investment. include access to Tivoli documentation and best practices, which leverage IBM expertise and help you to optimize your Providing a simple, scalable, self-service infrastructure performance and availability. capability and best practices We provide an easy-to-use management interface—through a Providing an enterprise-level solution to secure Web portal available in multiple languages. The portal monitor critical IT assets gives you access to quickly deploy what you need, so within Using our software-as-a-service monitoring capabilities, you hours you can begin viewing your actionable information and can more effectively manage applications, heterogeneous proactive alerts. Monitoring can be deployed to new assets operating system platforms and databases. Access to industry- almost instantly. And, because our services are flexible and leading Tivoli software provides you with basic availability configurable, you can start small and add on as needed. status of critical infrastructure components. And trend analy- sis capabilities allow you to make predictions about your IT We take basic reporting to the next level, providing sophisti- infrastructure, establish performance baselines and improve cated analysis of performance data without the need to for- capacity planning. mulate complex queries. Easy access to Tivoli documentation and best practices can help you further optimize your infra- Replacing capital and licensing expenses structure utilization and performance. with subscription services With Tivoli Live, there is no need for an upfront capital Why IBM? investment or additional staff. Our services are hosted at an IBM is a market leader in true software-as-a-service and IBM data center, so there is no software to deploy on your cloud offerings, with the ability to deliver high quality while managed systems. Flexible and configurable service options reducing costs. Our world-class experience in service delivery allow you to download and deploy only what you need, and service management software enables you to drive greater including selected alert self-enablement and dynamic report- and more effective utilization of your IT infrastructure. Our ing, with the ability to customize these services to meet your delivery architecture enables you to reap the cost advantages of shared hardware, while physically separating and securing your data through virtualization. 2
  • 4. For more information To learn more about IBM Tivoli Live – monitoring services, please contact your IBM representative or IBM Business Partner, or visit the following Web site: ibm.com/services/server © Copyright IBM Corporation 2010 IBM Global Services Route 100 Somers, NY 10589 U.S.A. Produced in the United States of America March 2010 All Rights Reserved IBM, the IBM logo, the IBM Business Partner emblem, ibm.com and Tivoli are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries, or both. If these and other IBM trademarked terms are marked on their first occurrence in this information with a trademark symbol (® or ™), these symbols indicate U.S. registered or common law trademarks owned by IBM at the time this information was published. Such trademarks may also be registered or common law trademarks in other countries. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at ibm.com/legal/copytrade.shtml Other company, product or service names may be trademarks or service marks of others. References in this publication to IBM products or services do not imply that IBM intends to make them available in all countries in which IBM operates. Please Recycle SSD03038-USEN-01