Customer reference: Progressive Enterprises buys into virtualization with SAP and IBM
we know they knowProgressive Enterprises buys intovirtualization with SAP and IBM Overview■ The Challenge helped Progressive upgrade ■ Key Solution Components New Zealand supermarket business-critical SAP financial Industry: Retail, Wholesale operator Progressive Enterprises software to SAP R/3 Enterprise with Applications: SAP® R/3 ® looked to build its business SAP ERP Financials and Enterprise, SAP ERP Financials organically and by acquisition. implement a new WMS on the IBM Hardware: IBM System i5™ 570, The company wanted to introduce System i5 570 platform. Progressive IBM BladeCenter® HS20, IBM new SAP applications and a new is also replacing individual servers System x™366 and 460, IBM enterprise-wide warehouse with virtual servers running under System p5™ 510, IBM management system (WMS), but VMware on IBM BladeCenter and TotalStorage® Enterprise Storage the existing infrastructure, made IBM System x platforms. Server® 850, IBM TotalStorage up of numerous ‘islands’ of 3584 Tape Library, McDATA Fibre storage and processing, was ■ The Benefits Channel Switches incapable of supporting these New consolidated infrastructure Software: IBM i5/OS®, IBM AIX 5L® plans. easier to manage, reducing V5.3, Windows XP, VMware, IBM workload for IT staff; seven-day DB2® Universal Database™, IBM■ The Solution backlog on SAP software-based Tivoli ® Storage Manager V5.3 Progressive consulted IBM Global electronic invoicing system Services: IBM Global Technology Technology Services, which eliminated, enabling real-time Services provided a one-stop shop solution processing for improved supplier to build an IT infrastructure relationship management; capable of supporting new SAP increased performance cuts daily applications, meet demands for backup times from eight hours to scalable storage, and grow in two and a half; SAP software exact step with the business. responds 50 per cent faster; IT Starting with a new IBM-based function matches business storage area network (SAN), IBM demands more rapidly and cost- Global Technology Services effectively.
With around 45 per cent market share, management system (WMS) and Progressive Enterprises Limited is the upgrade to newer versions of SAP“The new IBM biggest player in the New Zealand software to take advantage of grocery store sector, employing some enhanced reporting and control infrastructure has given 18,000 people nationwide in more capabilities. This required a complete us a great deal of than 170 supermarkets and overhaul of the existing server flexibility. With convenience stores. In addition to architecture, which in turn depended centralized storage, we operating the Foodtown, Woolworths on providing an integrated storage no longer run out of and Countdown supermarket chains, solution. Progressive is the franchise capacity on individual coordinator for the FreshChoice and Graham Spencer, IT Infrastructure servers, and server SuperValue groups. Manager, comments: “The existing virtualization has infrastructure was relatively inflexible enabled more efficient The Progressive business had grown and difficult to manage. Storage use of the available both organically and through capacity was locked into discrete corporate acquisitions. As a result, its groups of servers, so that while some computing power.” IT infrastructure was fragmented into systems were running out of space, Graham Spencer numerous point solutions running on others were over-provisioned, making IT Infrastructure Manager separate sets of servers and storage. it hard to respond to business Progressive Enterprises Limited At the corporate level, collecting, demands and management analsying and acting on group-wide requests. data was difficult, slow and expensive, and was becoming a brake on “Our priority was to create a storage continued growth. area network, which would support the deployment of the new WMS and To provide management information enable improved performance for our and respond to a need to reduce business-critical SAP financial operational costs, managers wanted applications. With the SAN in place, to implement a new warehouse we would then be in a position to introduce more powerful systems in readiness for the SAP software, and deploy virtualization techniques to give us the ability to meet changing business requirements more easily.” One-stop-shop for more efficient storage Progressive had more than 100 stand-alone Intel-processor based servers from a number of different vendors, with several IBM System i platforms and some UNIX-based servers. With a number of separate backup and recovery solutions, it was hard to ensure that all enterprise data was adequately protected, and recovering individual files mistakenly deleted by business users was both difficult and time-consuming.
“We reviewed the market for phase: upgrading its SAP softwareenterprise-class storage, and we and deploying a new WMS solution.selected IBM as the best vendor for “With the IBM SANour requirements,” says Graham Progressive Enterprises has used solution, our backupSpencer. “With all data held on the IBM SAP R/3 software to run its finances –SAN, storage is much easier to including general ledger, fixed assets, window for SAP softwaremanage and we make more efficient accounts payable and accounts systems has been cut fromuse of our disk capacity.” receivable applications – for a number eight hours to just two- of years. The company had also and-a-half hours – andProgressive worked with IBM Global introduced an electronic invoicing interactive performanceTechnology Services to deploy two system, enabling trusted suppliers toMcDATA Fibre Channel Switches to submit their invoices directly into SAP is much better, too.”manage traffic across the new SAN, software. Around 100 employees were Graham Spencerlinked to its existing IBM TotalStorage using the SAP software environment IT Infrastructure Manager Progressive Enterprises LimitedEnterprise Storage Server 850 system every day, and Progressive’s existingand a new IBM TotalStorage 3584 AS/400 platform could no longer copeTape Library with LTO3 media. IBM with the volume of transactions. AGlobal Technology Services also processing backlog of about sevenimplemented an IBM System p5 510 days had built up.server running IBM Tivoli StorageManager under IBM AIX 5L V5.3 to The company decided to attack themanage all backup and restore problem from two fronts, byoperations across the entire SAN. introducing both a new hardware platform – the IBM System i5 570 – and“Setting up the fibre-channel more advanced software – SAP R/3connections was particularly Enterprise with SAP ERP Financials.challenging, and the assistance fromIBM Global Technology Services was Progressive also wanted to move awaycrucial to success,” says Graham from its existing in-house WMSSpencer. “With the IBM SAN solution, solution and deploy a standardour backup window for SAP software package from a specialist vendor,systems has been cut from eight hours which would support voice-to just two-and-a-half hours – and recognition for picking, and supportinteractive performance is much for RFID technology.better, too. Rather than buying separate hardwareBy engaging IBM Global Technology platforms for the new SAP and WMSServices to provide the solution, software, Progressive simply created aProgressive Enterprise was able to number of AIX and i5/OS partitions onhave a one-stop shop experience. IBM a new IBM System i5 570 platform. Thealso provided the client with AIX partitions run one instance ofknowledge transfer services Oracle for each of the three mainconcurrently with the solution distribution centres, and Progressiveimplementation. uses Tivoli Storage Manager agents to back up the Oracle databases in-One platform, two operating systems flight. The i5/OS partitions run theWith the new SAN in place, SAP R/3 Enterprise and SAP ERPProgressive was all set for the next Financials software.