©2014 IBM Corporation
Leadership in Challenging Times:
New Approaches to Business
Analytics in Government
Speaker: Cathy R...
©2014 IBM Corporation|2
Governments are using analytics to deliver better results
What If...
Performance
Management
...cou...
©2014 IBM Corporation|3
Sponsorship
Source of
Value
Funding
Data
Talent
Platform
Culture
Trust
Impact
Strategy Technology ...
©2014 IBM Corporation|4
Sponsorship
Source of
Value
Funding
Strategy
What makes a leader in Analytics? STRATEGY
A signific...
©2014 IBM Corporation|5
AAAAA
AAAAA
New York State Tax
Predictive modeling improves tax
revenues and citizen equity
> $1.2...
©2014 IBM Corporation|6
Data
Talent
Platform
Technology
What makes a leader in Analytics? TECHNOLOGY
Almost half of Laggar...
©2014 IBM Corporation|7
City of Zurich
"City Debate" Jam
Gave more than 3500 participants the
opportunity to participate a...
©2014 IBM Corporation|8
Culture
Trust
Impact
Organization
What makes a leader in Analytics? ORGANIZATION
Leaders have a hi...
©2014 IBM Corporation|9
43%
48%
51%
58%
60%
IT Skills for
BI SW
Decision
making skills
Spreadsheet
Analysis
BI for
Dashboa...
©2014 IBM Corporation|10
Government can develop analytics leadership by
following three key sets of recommendations
10
Org...
11 ©2013 IBM Corporation|
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Transcript of "Cge leadership summit ibm presentation public sector analytics"

  1. 1. ©2014 IBM Corporation Leadership in Challenging Times: New Approaches to Business Analytics in Government Speaker: Cathy Reese, Technology & Data Program Leader, Strategy & Analytics IBM Global Business Services
  2. 2. ©2014 IBM Corporation|2 Governments are using analytics to deliver better results What If... Performance Management ...could create a performance- based culture supported by analytics that allows government to do more with less? Human Resources ...could recruit and employ people who will succeed in a government organization?
  3. 3. ©2014 IBM Corporation|3 Sponsorship Source of Value Funding Data Talent Platform Culture Trust Impact Strategy Technology Organization What makes a leader in Analytics? Nine Levers of Analytic Excellence: 2013 IBM BAO IBV Research Source: Analytics: A blueprint for value – Converting big data and analytics into results, IBM Institute for Business Value © 2013 IBM
  4. 4. ©2014 IBM Corporation|4 Sponsorship Source of Value Funding Strategy What makes a leader in Analytics? STRATEGY A significant difference between Leaders and Laggards is the level and depth of executive support and involvement in analytics Most organizations are focused on revenue generation as opposed to cost savings 48% of Leaders allocate funding to support a shared pool of resources and activities compared to 30% of Laggards Source: Analytics: A blueprint for value – Converting big data and analytics into results, IBM Institute for Business Value © 2013 IBM
  5. 5. ©2014 IBM Corporation|5 AAAAA AAAAA New York State Tax Predictive modeling improves tax revenues and citizen equity > $1.2 billion reduction in improper or questionable refunds paid $100 million increase in delinquent tax collections Over a 350% increase in criminal tax fraud investigations due to greater interdepartmental collaboration on cases
  6. 6. ©2014 IBM Corporation|6 Data Talent Platform Technology What makes a leader in Analytics? TECHNOLOGY Almost half of Laggards are skeptical or completely lack confidence in the data and information within their organization, and do not use it to make decisions Leaders have advanced analytics subject matter experts who are shared across the organization The inability to create, integrate and manage data was cited as the top technology challenge Source: Analytics: A blueprint for value – Converting big data and analytics into results, IBM Institute for Business Value © 2013 IBM
  7. 7. ©2014 IBM Corporation|7 City of Zurich "City Debate" Jam Gave more than 3500 participants the opportunity to participate actively in the development of the city and bring in and discuss new ideas Enabled leaders to hear from diverse sources and groups of people Sped the process of information gathering and policy creation through the ability to quickly analyze and correlate unstructured data
  8. 8. ©2014 IBM Corporation|8 Culture Trust Impact Organization What makes a leader in Analytics? ORGANIZATION Leaders have a high level of trust within their organization compared to Laggards Two-thirds of Leaders see a return on their analytics investments within a year The majority of Leaders make more than half their decisions based on data and analytics Source: Analytics: A blueprint for value – Converting big data and analytics into results, IBM Institute for Business Value © 2013 IBM
  9. 9. ©2014 IBM Corporation|9 43% 48% 51% 58% 60% IT Skills for BI SW Decision making skills Spreadsheet Analysis BI for Dashboard Reports Advanced Analytics Leaders' Challenge.... Finding analytics skills % of organizations whose business analytics initiatives are being hindered by a shortage of skills Type of Skill November 2012 IBM Canada Selects Nova Scotia as Its First Canadian Global Delivery Centre Location NSBI November 2013 IBM awards multi-million dollar cloud computing platform to seven Nova Scotia schools newswire.ca November 2012 IBM to launch analytics centre, hire 500 The Chronical Herald Source: Gartner, "Business Analytics Buyer Survey, 2013: A Skills Shortage Is Widely Inhibiting Successful Business Analytics Initiatives", 2013
  10. 10. ©2014 IBM Corporation|10 Government can develop analytics leadership by following three key sets of recommendations 10 Organization Accelerate analytics with a results based program Drive change with analytics as a core competency Instill a sense of purpose. Establish a business-driven agenda for analytics that enables executive ownership, aligns to enterprise strategy and business goals, and defines new business capabilities. Architect for the future. Enable the agenda with shared analytical expertise, new technologies, and a simplified and flexible platform. Enable the organization to act. Create a data driven culture built on relationships to generate business value. Enrich the core analytics platform and capabilities Source: Analytics: A blueprint for value – Converting big data and analytics into results, IBM Institute for Business Value © 2013 IBM Strategy Technology
  11. 11. 11 ©2013 IBM Corporation| Questions?

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