Go to market with IBM
Driving IBM Business
Partner success
in the midmarket
Empowering growth and market leadership through secure,
resilient and efficient technology and business solutions
PartnerWorld ® Express Advantage TM
ibm.com/partnerworld/smb

Grow profit, simply, with IBM
IBM is focused on making the midmarket a win-win for IBM Profit
and our Business Partners. By leveraging IBM thought leader- IBM wants you to capture more profit. We can help you evolve
ship, technology, business solutions, and enablement tools your business model to deliver profitable, differentiated solu-
and resources, you can gain a real competitive edge in the tions with services. We offer comprehensive financing for your
midmarket segment you serve. solutions, even for non-IBM products, to help drive win rates
as high as 80 percent. And IBM sales incentives allow you to
Grow retain as much as 40 percent additional margins.
IBM can help you gain new customers and expand your
install base. We give you the right offerings for the midmarket, Simply
targeting high-opportunity/high-growth solution areas that are IBM helps you get what you need to go to market, faster and
of greatest concern to your mid-sized clients. We help you easier. Whether you need technical, marketing or sales sup-
develop solutions that combine IBM Express Advantage TM
port, we provide you easy-to-use tools and resources tailored
offerings with your own unique value-add to create high-value for IBM Business Partners focused on the midmarket. We’re
offerings for your midmarket customers. And, we facilitate the taking steps to make it even easier to do business with IBM.
creation of new opportunities with our US$100 million market-
ing engine and by helping you find the right Business Partners IBM is much more than a technology vendor. We’re a
to team with for growth. true partner, standing side-by-side with you, working
together to capture and serve the large and growing
midmarket opportunity.
“ Pragmatix has gotten a tremendous amount of value out of teaming with
IBM in the midmarket. In the first place, it has actually brought us net
new opportunities that we would not have found otherwise.”
– Bill Abraham, Pragmatix
2

What’s new for Fall 2008
For Fall 2008, IBM is continuing to develop and refine both its IBM is also making it easier to collaborate with other Business
Express Advantage midmarket offerings and its rich portfolio Partners, as well as making it easier to interact with IBM
of Business Partner enablement tools and resources. itself, through new networking and collaboration resources,
such as the Voice of the Business Partner program and Value
IBM product development is proactive, not reactive, to help Net Connections.
you stay ahead of the market. We’ve used our unparalleled
market intelligence, understanding and insight, driven in part New for customers are incentive programs like Power
by our third and latest Global CEO Study with its midmarket Rewards, where customers can earn points towards valuable
POV, to target current top-of-mind issues for midmarket execu- migration services and other offerings designed to encourage
tives worldwide. This has enabled us to deliver the offerings them to adopt new IBM server technology. There’s also a new,
they need, when they need them – now – in areas such as IT complementary Web-based IT Security Assessment and
Security, Business Continuity, IT Optimization, and Maximizing diagnostic tool to help customers identify the security strate-
Business Value and Performance. gies, capabilities and technologies used by companies with
best-in-class performance and measure their readiness
We’ve introduced new and enhanced resources for Business against those standards.
Partner enablement, including compelling new incentive
programs for educating yourself about IBM offerings and for All of these new offerings, tools and resources are available
co-marketing with IBM. These new resources complement our to you through PartnerWorld® Express Advantage – your
strong existing incentives for marketing, sales of servers and gateway to midmarket resources from across all of IBM.
storage, services and software.
We’re making it easier to go to market. We’ve updated our
demand-generation tools with new marketing assets for IT
Security, Green IT and Collaborate to Innovate solutions. New
opportunity management capabilities offer more convenience
for updating opportunities, and enable you to obtain informa-
tion about IBM Global Financing from within an opportunity.
3

PartnerWorld Express Advantage –
your complete go-to-market toolkit
New and notable PartnerWorld Express Advantage resources • Voice of the Business Partner – An online community where you can
• Enterprise of the Future Study – The third IBM Global CEO Study connect to IBM and make your voice heard.
features a point-of-view addressing how midmarket • Business Partner Value Net Connections – Helps you quickly and
businesses must evolve to compete in the future. accurately identify the most suitable Business Partners to
• IBM Campaign Designer – Flexible assets for IT Security, Power team with.
Systems and Green IT coupled with an IBM Express
Advantage limited time, co-marketing offer for eligible Additional tools worth your notice
members of PartnerWorld. • IBM Midmarket Software Buying and Selling Guide and Winning in the
• Solutions Builder Express – Updated with a refreshed Solutions Midmarket Software case study guide – Refreshed reference works,
Consultant Tool that helps shorten sales cycle and deploy- with value propositions, comparison tables and high-impact
ment phases by up to 50 percent and reduces solution cost. case studies.
• IBM Software Assembly Toolkit – Offers a simple and intuitive • Education and Certification programs – Resources to increase and
approach to deploy your application. capitalize on your knowledge of IBM, including the IBM
• Incentive programs – Notable incentive programs include Power Business Continuity Specialty accreditation program that
Rewards, where customers can earn points for valuable gives you access to enhanced PartnerWorld benefits.
services; the Software Value Incentive program, demonstrat- • Attach Connector – A reference tool designed to super-size your
ing positive sales activity in the midmarket; and Know Your sales by helping you sell more IBM hardware, software and
IBM Superhero rewards, for learning about and reporting services with each sales opportunity.
sales of designated products. Plus a wide variety of incentive • Rapid Online Financing – A self-service online tool to provide
programs built around marketing, servers and storage, customers with instant financing quotes, lets them request
services and software. credit approvals and generates financing contracts.
• Web Content Syndication – Helps transform your Web site into a • IBM Flexible Credit Financing – A powerful program designed to
powerful sales and marketing tool with free, up-to-date provide Resellers incremental lines of credit to purchase
content on the IBM products and services that you sell. technology products and services from their suppliers or
• Global Solutions Directory – Enhanced search features to make it distributors, including IBM.
easier to locate what you need for your collaborative solution, • Grow Your Business – Gives you hundreds of cross-selling and
along with more solution information to increase up-selling scenarios involving the full range of IBM products,
your visibility. to increase IBM content in your offerings.
• Built on IBM Express Advantage – Now with over 1,600 BOE
solutions worldwide. For a limited time only, includes an
additional 100 outbound telemarketing calls at no additional
charge (approximate value: US$1,000).
4

What’s going on in the midmarket?
The midmarket is a shifting landscape, constantly changing in This shift in IT buyers and influencers is driven by an
response to new market pressures, customer demands and increasing reliance by midmarket line-of-business and
competitive threats. Not only are there new areas of focus and non-IT, C-level execs on IT to help them achieve their
concern for these customers, but the way they view IT and company’s business objectives. Line-of-business execs have
make decisions about IT spending is changing as well. a high propensity to initiate workforce effectiveness and
go-to-market projects, such as collaboration and CRM. C-level
We’ve learned that midmarket buyers are an increasingly execs are more involved in business and process efficiencies,
diverse group, focused more and more on strategic business such as decision support and systems management.
results. Midmarket executives’ overarching strategic concern
has long been, and remains, the need to find trusted advisors Understanding these changes and concerns is the first
who understand their industry and have experience imple- step to capturing midmarket opportunity. IBM devotes
menting the solutions they need. considerable resources to market intelligence and developing
thought leadership, in order to gain this understanding.
But, the profile of buyers has changed. The influence We’ve recently completed the 2008 Global CEO Study
of non-IT executives in IT project initiation has increased (available at ibm.com), which contains a dedicated POV for
markedly. IBM research shows that projects initiated by the midmarket. Executives worldwide have told us what they’re
non-IT execs increased from 35 percent to 45 percent most concerned with, and we’ve listened...and developed
in 2007, surpassing IT-only initiated projects. During the new insight that has helped us identify the most important
same period, 20 percent of projects are initiated by both IT customer needs.
and non-IT execs. What this means for you is that you need
to market to a new audience in addition to IT executives – Midmarket findings from the study reflect the rise of the infor-
line-of-business executives and senior management who mation omnivore, global integration and the rise of the socially
are primarily interested in business results. This stands in minded consumer. The research is part of our ongoing efforts
contrast to IT executives, who tend to focus on optimizing to understand midmarket buyers and better align our solutions
IT processes. and coverage strategy to meet their demands.
Our market intelligence efforts have shown that, today, there
are three, key midmarket customer needs. These focus areas
have driven our new product introductions and refreshes for
Fall 2008:
• Security and Business Continuity
• IT Optimization
• Maximized Business Performance and Value
5

“ The Express Managed Security
Services offering enabled us to
Solution focus areas for Fall 2008
effectively solve our spam
problem without having to invest
in hardware or software.”
– SUMA
IBM is making a number of product and services announce- • Protects IT investment and productivity from
ments that focus on critical midmarket customer needs: Web-based threats
Security and Business Continuity, IT Optimization, and • Provides the ability to monitor and meet regulatory
Maximized Business Performance and Value. compliance requirements
Customer need: Security and Business Continuity New and refreshed IT Security and Business Continuity offerings
Why this matters • NEW IBM Rational AppScan Express Edition: Helps smaller
• SMBs spend almost twice as much of their IT budgets on organizations meet security compliance requirements and
security as large enterprises (5 percent to 10 percent vs. 3 identify Web application vulnerabilities to mitigate the risk of
percent to 6 percent for large enterprises). They are a security breach. For organizations that have experienced a
concerned with data security, business continuity and security breach, it minimizes their risk of a future breach and
application security. helps demonstrate that they are serious about addressing
• For the first time, Protecting Business Assets has surpassed the problem, while ensuring compliance with regulatory and
IT Optimization in importance. corporate requirements.
• Protecting Business Assets drives control and visibility of • IBM Threat Mitigation Services – Network Protection –
business process and information for protection against, and Express Multi-Function Security Bundle: Provides
efficient response to, regulatory standards, security threats comprehensive preemptive security in a single appliance,
and catastrophic events. and at a single price.
• IBM Threat Mitigation Services – Network Protection –
Customer capability requirements Express Managed Multi-Function Security Bundle: Provides
• Secure IT infrastructure to prevent breaches managed, preemptive security for any business looking to
• Integrate security and IT systems to manage the risks of new outsource its security management, or for businesses with
Web applications; monitor and act on security exposures limited IT resources.
• Find resources, knowledge, time and expertise needed to • NEW IBM Threat Mitigation Services – Security Enablement
build a sound information security program and Vulnerability Management – Express PCI Assessments:
• Meet compliance standards fully and consistently Provides remotely delivered network vulnerability scans to
satisfy Payment Card Industry (PCI) Data Security Standard
Value to the customer (DSS) quarterly network scan assessment requirements. IBM
• Prevents security problems before they occur in an afford- is the only company that can provide hardware and software
able and comprehensive way products and services for each of the 12 PCI requirements.
• Enables business growth by ensuring customers confidential
and financial information is protected
• Lowers operational costs by reducing the amount of time it
takes to manage and monitor IT security
6

• IBM Threat Mitigation Services – Endpoint System • IBM Threat Mitigation Services application security –
Protection – Express Managed Protection Services for Server: Express Managed Web Security
A turnkey solution of managed security services and • IBM Threat Mitigation Services – endpoint protection –
IBM Proventia Server IPS/IBM RealSecure Server
® ®
Express managed protection services for server
Sensor that safeguards servers and helps customers meet • IBM Threat Mitigation Services – security enablement –
regulatory compliance. Express penetration testing services
• IBM Data Security Services – Messaging Security – Express
Managed e-Mail Security: Designed to act as a client’s first Software
line of defense by scanning e-mail and eliminating threats • IBM Tivoli Monitoring Express
®
before they reach the network. The solution is fully hosted • IBM Tivoli Identity Manager Express
by IBM and requires no hardware or software installation at
client sites. Additional IBM midmarket Business Continuity offerings
• IBM Threat Mitigation Services – Application Security – Services
Express Managed Web Security: Designed to help clients • IBM Disaster Recovery Services for data center recovery –
protect their data from unintentional exposure resulting from Recovery Express
malware, identity theft and phishing scams. • IBM Information Protection Services – data retention
• IBM Threat Mitigation Services – Security Enablement and archival – e-mail management express
And Vulnerability Management – Express Penetration Testing • IBM Information Protection Services – remote data
Services: Demonstrates, via real world exploitation scenarios protection express
in which IBM Professional Security Services consultants
attempt to penetrate network perimeter defenses, how Hardware
attackers can significantly impact your business. • IBM BladeCenter Express Offerings (HS, JS & LS)
®
• IBM Power 520 Express
Additional IBM midmarket Security offerings • IBM Power 550 Express
Services • IBM System Storage Offerings
TM
• IBM Express Vulnerability Assessment • IBM System x Express Models
TM
• IBM Information Protection Services – data retention and
archival – e-mail management express Software
• IBM Data Security Services for messaging security – • IBM DB2 Express Edition
®
Express managed e-mail Security • IBM Informix Dynamic Server Express Edition
®
• IBM Tivoli Monitoring Express
• IBM Tivoli Storage Manager FastBack
7

Customer need: IT Optimization Value to the customer
Why this matters • IT solutions that are built on an open architecture that
• As the business climate becomes more challenging, optimizes computing resources, simplifies and automates
mid-sized organizations are responding with increasingly the management of resources, applications, IT processes
sophisticated business and technology requirements, and services while reducing costs and complexity
but have fewer resources to integrate technology into • Virtualization capabilities to reduce the number and types of
their operations. servers, storage and network equipment resulting in more
• The midmarket (100-999 employees) is forecasted to be efficient allocation of computing capacity
a US$250 billion IT opportunity in 2008 with a 4.9 percent • Speeds implementation and integration of new resources
annual growth rate, and small businesses (<100 employees) • Reduces complexity of the IT environment
are a US$280 billion opportunity with a 5 percent growth
rate. Both of these rates outpace growth in large enterprises, New and refreshed IT Optimization offerings
forecasted to be at 3.4 percent. • NEW IBM Power 560 Express: Delivers the performance and
scalability to run applications faster, and the virtualization
Customer capability requirements and availability features needed to consolidate workloads to
• Simplification of IT management and resource allocation be more efficient and reduce infrastructure costs.
• Use of open standards to improve business outcomes and • NEW IBM BladeCenter LS22 & LS42 Express: Provides a
ensure long-term viability fully integrated hardware platform with powerful processing
• Reduce costs while maintaining high security, business con- capacity in an energy-efficient design.
tinuity, availability and resiliency • NEW IBM System Storage TS2900 Tape Autoloader Express:
• Rapid response to changing priorities The latest generation LTO tape drive in an HH factor capa-
• Ease of integration of new applications ble of data encryption; the first entry automation solution
designed for small- to midmarket tape environments.
• NEW IBM System Storage 7214 Tape & DVD Enclosure
Express: For owners of an IBM Power SystemTM who need
backup/restore tape or DVD storage, increased tape
capacity, LTO or DAT tape technology or data encryption.
• IBM WebSphere ®
Application Server Express V7: An
affordable, ready-to-go solution for developing, running and
managing dynamic Web sites and applications.
8

Additional IBM midmarket IT Optimization offerings Additional IBM midmarket Information Management offerings
Services Services
• IBM Express IT Strategy Assessment • IBM Express Implementation Services for
• IBM Express Web Effectiveness Assessment storage consolidation
• IBM Information Protection Services – remote data
protection express Hardware
• IBM BladeCenter Express Offerings (HS, JS & LS)
Hardware • IBM Power 520 Express
• IBM BladeCenter Business Express • IBM Power 550 Express
• i Edition Express for the BladeCenter S • IBM System Storage Express Offerings
• IBM Power 520 Express • IBM System x Express Models
• IBM Power 550 Express
Software
Software • IBM DB2 Express Edition
• IBM Informix Dynamic Server Express Edition • IBM Informix Dynamic Server Express Edition
• IBM Rational Build Forge Express Edition
® ®
• IBM Tivoli Storage Manager FastBack
• IBM Tivoli Monitoring Express • Cognos TM1 Midmarket Edition
• IBM Tivoli Provisioning Manager Express • Cognos BI Midmarket Reporting Packages
• IBM WebSphere Portal Express
“ With WebSphere Application Server, we can keep
using our RPG applications while reducing
transaction costs and improving customer service
through automated, Web-based systems.”
– Paul Jarrett, Aon Warranty Group, U.K.
9

“ With the IBM SAP All-in-One Solution, we can take
advantage of the same tools that larger companies
use, helping us to make the most of our potential for
growth and profitability.”
–Mary Alice Betts, IC Intracom
Customer need: Maximized Business Performance and Value Value to the customer
Why this matters • Dynamic, cost-effective information infrastructure that
• Workforce effectiveness and go-to-market effectiveness have leverages current investments, boosts collaboration and
consistently been the top two market drivers in drives more value from information.
the midmarket • Access to the right information, at the right time, in context
• The desired business value for Workforce effectiveness is • Enables communication, collaboration and information
to improve employee productivity and satisfaction through sharing with key individuals, groups or departments using
collaboration, content management and mobile access. familiar formats and methods
• The desired business value to be derived from go-to-market • Increases productivity and employee communications by
effectiveness is increasing revenues and profit margins with providing an easier, faster, security-rich and cost-effective
more efficient management of customer-related information way to access resources and information
and processes.
• In 2008, nearly a quarter of SMBs plan to spend on New and refreshed Business Solutions and Collaboration offerings
Enterprise Resource Planning (ERP) and Customer • NEW IBM Rational Quality Manager Express Edition: Provides
Relationship Management (CRM) applications. a collaborative, customizable environment for test planning,
construction, deployment and execution; workflow control;
Customer capability requirements and quantifiable metrics for project tracking and decision-
• Align IT better with the needs of the business making to ensure that the business objectives and outcomes
• Improve access to information at the right time, in a variety of the release have been met.
of contexts • NEW IBM SAP Engineering Construction & Operations
• Reduce errors, cost and time related to cumbersome Solution, a qualified SAP Business All-in-One Solution:
manual processes Provides the collective industry experience of IBM Global
• Connect and integrate information and data securely Business Services and SAP’s successful business suite –
across multiple stakeholders right out of the box.
• NEW IBM SAP Consumer Products Solution, a qualified SAP
Business All-in-One Solution: This pre-configured solution
addresses the manufacturing and distribution needs of
clients in the Consumer Products industry.
10

Additional IBM midmarket Business Solution offerings Additional IBM midmarket Collaboration offerings
• Qualified SAP All-in-One solutions: Hardware
• IBM Express Chemical Solution • IBM BladeCenter Express Offerings (HS, JS & LS)
• IBM Express Fabrication and Assembly Solution • IBM Power 520 Express
• IBM Express Life Sciences Solution • IBM Power 550 Express
• IBM Express Supply Chain Solution • IBM System x Express Models
• IBM Express Wholesale Distribution Solution
• IBM Food and Beverage Express Services Solution Software
• IBM Express Fashion and Apparel Solution for Lawson M3 • Lotus Complete Collaboration Express Starter Pack
®
• IBM Express Food and Beverage Solution for Lawson M3 • Lotus Complete Messaging Express Starter Pack
• IBM Express Food and Beverage Solution for Oracle's • IBM Rational Team Concert Express Edition
JD Edwards EnterpriseOne • IBM WebSphere Portal Express
• IBM Express Industrial Manufacturing Solution for Oracle • IBM Lotus Sametime Unyte Meeting
® ®
E-Business Suite • IBM Lotus Foundations
• IBM Express Services for Inventory Management
• IBM Express Spend Management Solution
• IBM Express Supply Chain Diagnostic Solution
11

Financing that helps close deals
In a time of economic uncertainty and tight cash flows, the IBM Global Financing has developed a broad portfolio of
ability to afford new purchases is highly dependent on ready programs and tools to assist you in navigating the different
access to credit at attractive rates and on good terms. IBM phases of the IT lifecycle, from planning to disposal:
Global Financing (IGF) is well positioned to address this • Fast and simple financing: Rapid Online Financing simplifies and
important requirement and help you close the deal. IGF is the accelerates the finance process, delivering credit, price and
world’s largest financier, with an asset base of nearly US$34 contract in less than one hour.
billion, and 125,000 customers in more than 50 countries. • Complete solutions for IBM and non-IBM purchases: IBM offers
In 2006, IGF made US$42.3 billion available to clients and client financing for hardware, software and services on
Business Partners. It is also expanding as a key tool world- transactions as small as US$1,000. Also, the IBM Flexible
wide: Rapid Online Financing is deployed in 32 countries Credit for Resellers program helps make it much easier to
and 17 languages, with nearly 3,500 IBM Business Partners include IBM content in your solutions.
actively participating. • Simplifies budgeting and planning: Combine IBM hardware,
software, services and other non-IBM products in a single
IBM Financing Advantage is designed to help you capture the contract with a single monthly payment.
high-growth, midmarket opportunity with accessible, simple • Enhanced software and services financing: Unlike many other vendors,
processes and complete financing options. You can leverage IBM does not require hardware content in most instances.
financing to close more business and gain better margins, and • IBM Express Asset Recovery Solutions: A safe, secure and
attractive IBM financing options can increase your chances environmentally compliant way to dispose of your clients’
of closing the deal. IBM analysis shows that the odds of a old equipment.
successful sale increase by 36 percent when IBM financing • Sale and Lease Back: Helps clients solve liquidity issues while still
is included in Business Partner opportunities larger than meeting business goals.
US$100,000. For opportunities in excess of US$8 million, the
chances more than double.
12

Going to market with IBM Express Advantage
High-value, targeted offerings, Business Partner enablement IBM Express Advantage is rich, ever-changing and varied, but
tools and compelling financing are all important to your mid- it comes down to a simple idea – working together to deliver
market success, but they’re only part of the picture. A winning innovation to customers worldwide. Everything we’ve done
strategy also has to include something more: teamwork. with Express Advantage is based on this idea, whether it’s
solution development and marketing assistance through Built
IBM recognized the value of working together with our on Express, marketing investments that increase your visibility,
Business Partners to capture the midmarket opportunity years the Concierge service that drives customers to you or Value
ago, and made them the centerpiece of our go-to-market Net Connections that help you find others to collaborate with.
strategy for this vital market segment. To help turn this strategy It’s all about teamwork.
into reality, we created IBM Express Advantage, an end-to-
end platform of specially designed offerings, Business Partner Together, we can offer a value proposition that neither of us
enablement and direct customer interaction, designed to drive could alone. The depth, global reach, expertise and industry-
growth and profit for Business Partners and IBM alike. leading technology of IBM, combined with the local presence
and knowledge, and unique value add of thousands of
Business Partners, make an unbeatable combination.
And it’s IBM Express Advantage that makes it possible.
13

IBM is the differentiator
The midmarket segment that you serve is a challenging, IBM can be the source of that differentiation. We provide
highly competitive environment, with customers that are industry-leading technology and services, but we’re more than
under constant pressure to do more with less, buffeted by just a technology provider. We’re here to stand beside you and
economic uncertainty and the forces of globalization and support you as you go to market, with marketing, financing,
market dynamics. demand generation, incentives, education and much more, all
accessible to you through PartnerWorld Express Advantage.
Understanding current and future midmarket realities, and
being able to target your offerings to meet the real needs of IBM is the only technology provider that combines offerings
your customers, is essential to gaining and maintaining an and services formulated specifically for the midmarket – deep
edge in the marketplace. You need to differentiate your com- insight, understanding and market intelligence, compre-
pany and position yourself as a thought leader, trusted advisor hensive partner enablement, marketing support and direct
and technology partner that can deliver the right solutions at customer interaction. Our goal is to help you grow profit,
the right time. simply, by giving you what you need to win.
“ PartnerWorld Express Advantage allows MESA
Technology’s developers to go in and find the tools that
they need to develop the solutions that we provide.”
– Bernie Leung, MESA Technology
14

Get started with IBM PartnerWorld
Express Advantage today
IBM Express Advantage offerings, along with the extensive • Leverage the IBM Marketing Center and Campaign
and robust sales support and midmarket initiatives that IBM Designer to generate demand and control your in-house
offers through PartnerWorld Express Advantage, are a marketing costs
powerful combination that can help you tap into the lucrative • Read how other Business Partners are succeeding with IBM
midmarket opportunity. in the Midmarket Software Buying & Selling Guide and the
Winning In Midmarket Software Case Study Guide
Visit PartnerWorld Express Advantage to learn how to: • Enhance your industry and business skills with the many
• Build, promote and sell high-value, differentiated solutions educational and certification programs available through
with Built on Express PartnerWorld, including Industry Insights, Value Nets and
• Leverage new infrastructure and industry insights to better Sales Plays
understand your new opportunities in the midmarket • Offer your customers IBM financing options to defer
• Use new sales plays based on critical customer needs upfront investment costs and conserve cash for higher-
• Participate in Value Nets and team with other Business yielding investments
Partners, ISVs and RSIs to enter new solution areas
Get started! To learn more about IBM Partner World Express
Advantage go to:
ibm.com/partnerworld/smb
15

© Copyright IBM Corporation 2008
IBM Corporation
1 New Orchard Rd.
Armonk, NY 10504
U.S.A.
Produced in the United States of America
9-08
All Rights Reserved
IBM, the IBM logo and ibm.com, BladeCenter,
Build Forge, DB2, Express Advantage,
Informix, Lotus, PartnerWorld, Power System,
Proventia, Rational, RealSecure, Sametime,
System Storage, System x, Tivoli, Unyte and
WebSphere are trademarks or registered
trademarks of International Business Machines
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or both. These and other IBM trademarked
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ibm.com/legal/copytrade.shtml
Other company, product, or service names may
be trademarks or service marks of others.
References in this publication to IBM products,
programs, or services do not imply that IBM
intends to make them available to all countries in
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