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The Path Forward: New Models for Customer Focused Leadership - The 2009 Global CRM Leaders Study

by on Aug 12, 2010

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http://www.ibm.com/services/c-suite/insights/index.html?cmp=usbrb&cm=c&csr=wp-crm&cr=slideshare&ct=usbrb301&cn=agus_csuitecd-20100721

http://www.ibm.com/services/c-suite/insights/index.html?cmp=usbrb&cm=c&csr=wp-crm&cr=slideshare&ct=usbrb301&cn=agus_csuitecd-20100721

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The Path Forward: New Models for Customer Focused Leadership - The 2009 Global CRM Leaders Study The Path Forward: New Models for Customer Focused Leadership - The 2009 Global CRM Leaders Study Document Transcript