PCTY 2012, TRIRIGA Space og Energy Management v. Jens Cajus


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  • © 2007 TRIRIGA INC. Recognized as the best-in-class solution TRIRIGA Inc, leads the Integrated Workplace Management System (IWMS) market with enterprise software and services solutions to drive lasting value from the lifecycle of real estate assets. TRIRIGA’s comprehensive real estate lifecycle solutions uniquely provide organizations with pre-defined management processes, extensive web-based configuration management tools and experienced industry consultants to improve the operational, financial and environmental performance of customer’s real estate assets and operations. Built on more than 20 years of experience and innovation, TRIRIGA has consistently been acknowledged by customers and industry experts as the market-leading provider of IWMS solutions on all fronts: vision, experience, technology, and customer service. TRIRIGA delivers production-ready solutions comprised of pre-defined real estate lifecycle applications, extensible web-based technology platform and a comprehensive services portfolio to ensure customer success. These solutions are used by more than a third of the Fortune 100 companies today, to improve the real estate performance of their Real Estate, Construction/Project Management, Facility Management and Maintenance Operations departments. TRIRIGA’s solutions have been implemented and deliver measurable value to customers in all major industries. Automated processes increase operational effectiveness to increase revenue and reduce costs. Integrated analytics align real estate strategy with financial goals to improve financial performance. Native environmental sustainability tools reduce costs and environmental impact.
  • © 2007 TRIRIGA INC.
  • Best practice 20 years development Low risk – 90 day implementations – Canadian Tire
  • © 2007 TRIRIGA INC.
  • TRIRIGA provides 16 web-based designers - easy-to-use tools to configure (no code required) the application from the: Data Model – where you can define and manage the data definitions within TRIRIGA. With the data modeler, a business administrator not a DBA can modify existing business objects and definitions or create brand new business objects – adding new fields, associations to and between different business objects as well as define the state transition for a business object. User Interface: there are three key tools: Portal Manager: define the role-specific portal homepages and information to display when the user first logs in GUI Builder: modify the information, labels and terminology on the on-line screen – add new business objects/data elements Report Manager: create new reports for new business objects or modify and existing report to add new fields Business Process: the Workflow builder allows you to define all of the business process logic within TRIRIGA applications in a graphical process flow. Not your typical workflow, TRIRIGA’s workflow builder goes beyond approvals and notifications – to create new requests, tasks, transactions, updates the data base and manages and controls the state and transitions of the business process.
  • Need to do research on Chicago Climate Exchange, Carbon Disclosure Project (shareholder driven). Green buildings make sound business sense: It’s all about image & brand. We have partners that do services around Environmental Sustainability. Looking to hire some PS people to lead this initiative.
  • © 2007 TRIRIGA INC.
  • © 2007 TRIRIGA INC.
  • PCTY 2012, TRIRIGA Space og Energy Management v. Jens Cajus

    1. 1. Integrated WorkplaceManagement in Action:An Overview of IBMTRIRIGAJens Cajus© 2012 IBM Corporation
    2. 2. IBM TRIRIGA enterprise software andservices drive business value Operational Financial Environmental Performance Performance Performance Improves the efficiency of Increases financial Reduces energy consumption and real estate and facility return on real estate green house gas emissions of management functions and facility assets buildings and facilities 2
    3. 3. IBM TRIRIGA Workplace Solution One Technology Platform, One Common User Experience Role/Process-based Navigation Simple-to-Use Interface Reminders My Bookmarks Adapts to User Needs Quick Links Performance Management and Reporting Pre-built Metrics Time-trends My Reports Crystal Reports CAD Reports Workflow Based Applications Real Estate Facility Sustainability Projects Operations Single Technology Platform Enterprise-class Database Web-based Configuration Document Repository Upgrade Management Interoperability TRIRIGA Business Connect TRIRIGA Data Connect AutoCAD OSCRE Energy Star TRIRIGA Off-line ESRI GIS Server MicroStation RS Means 3
    4. 4. IBM TRIRIGA Workflow Based Applications Role-based Applications TRIRIGA Request Central (Customer Self Service and Locator)TRIRIGA Real Estate TRIRIGA Projects TRIRIGA Facilities TRIRIGA Operations TRIRIGA EnvironmentalPortfolio Planning Program Management Space Management Contact Center CO2 Emission TrackingSite Selection Fund Management Space Chargeback Service Management Utility TrackingTransaction Management Scope Management Space Requests Warranty Management Waste DisposalLease Administration Cost Management Strategic Planning Preventive Maintenance Water ConsumptionLease Accounting Schedule Management Move Management Facility Assessment Green Opportunities TrackingAR Tenant Tracking Resource Management Reservation Management Security/Key Management LEED/BREEAMPayment Processing Quality Management Personnel Provisioning Certification Inventory ManagementClient Requests Vendor Engagement CAD Management Energy Star Integration Capital Planning Procurement Resource Planning Geographies People Receiving Customer Self Service Reporting TRIRIGA Core Locations Specifications Invoicing News WPM Metrics Components Organizations Assets Requests Graphics GIS Mapping Vendors Contracts Tasks Document Management GANTT Schedules 4
    5. 5. Role-based views and actions: pre-packagedworkplace roles reduces implementation costs • Enterprise • Operations • Workplace Executive • Facility Assessment • Business Unit Manager Manager • Real Estate • Contact Center Manager • RE Contract Manager • Contact Center Agent • RE Executive • Contract Manager • RE Transaction • Inventory Manager Manager • Operations Executive • RE Portfolio Manager • Purchasing Manager • RE Project Team • Service Manager Member • Service Technician • Projects • External Service Provider • Project Executive • TREES • Program Manager • Environmental • Project Manager Manager/Planner • Project Team Member • Self-Service • Facilities • Self-Service User • Asset Manager • Application • Facilities Executive • Application Administrator • Portfolio Manager • Application Builder • Move Manager/Planner • Space Manager/Planner 5
    6. 6. One Source : automated links to operational workplace functions Real Estate Lease Responsibilities Operations to SLA (Call Center) Integrated Workplace Management Cascade down objectives Analyze plan performance Evaluate against goals Work Tasks Tied to Projects- Space Utilization Metrics to RE Acquired Assets & Warranty passed to - Space Allocations Operations Facilities Projects CAD Drawings available to construction Projects, consistent methodology One System, One Truth 6
    7. 7. Analytics & Reports TRIRIGA Reports • Pie, Bar Charts, Lists • Simple, easy to create • My Favorite Reports TRIRIGA Ad Hoc Queries • Pie, Bar Charts, Lists • Simple, easy to create • My Favorite Reports TRIRIGA Graphical Reports • CAD based – AutoCAD/ MicroStation • Web based – DXF/GFX • User defined queries 7
    8. 8. Analytics & Reports TRIRIGA WPM Metrics • Align, Analyze, Act • 160+ pre-delivered metrics • Customer defined goals TRIRIGA GIS Adaptor • ESRI integration • Geo Spatial Navigation/Queries • Interact with data TRIRIGA Advanced Reporting • BIRT • Embedded • Integrated • Translated 8
    9. 9. TRIRIGA Offline extends the supply chain andsimplifies user experience TRIRIGA On-Line Work Task TRIRIGA auto- creates and sends TRIRIGA Off-Line Work Task (Excel) emailed form auto- updates record 9
    10. 10. Real Property (Single) Platform GUI Builder Strategic Platform Objectives GUI Builder– Streamline and reduce the number of databases– Provide ability for systems to be more responsive to future changes • Robust/Configurable UI to support • Dynamic UI—Support those unique business rules that make our customers competitive • Data validation—Support global customers—Support communication between other key solutions Data Modeler Workflow Builder • Automate business • Unlimited Field count process • Graphical • Automate application • Manage Data functions Relationships • Rich Logic • Data manipulation Report Builder Internationalization • Localization Standards - UOM • Report any field - Date/Time formats • Report on any object - Language • Graphs and Summaries - Currency • Incorporate into • Language Editor dashboard • Currency Editor 10
    11. 11. TRIRIGA – Request Central / ”Service Desk”• Request Central streamlines facilities product and service requests and increases efficiency of fulfillment.• Self-service requests for products, services, moves, and reservations submitted via a web portal• Contact Center - Utilize a powerful but simple user interface to manage requests from calls, emails or faxes; quickly identify the caller or contact and get immediate access• identify the Service Level Agreement criteria for the contact, the contacts organization and the problems location• access a central knowledge base that provides solution records based on the type of problem• capture the conversation with the caller for historical purposes and future use. 11
    12. 12. TRIRIGA - Operations• Operations and Maintenance Management• Define and utilize maintenance, operations and inspection standards, procedures and plans using procedure libraries• Execute and manage corrective and preventive maintenance, including resource assignment, work order status, task list, and documentation• Request, schedule and perform condition assessment inspections• From setting goals, through assessing buildings, to analyzing the acquired data.• Based on base TRIRIGA – contracts, SLA, documents etc 12
    13. 13. TRIRIGA - Space Management• Space Management – part of TRIRIGA Facilities• Provides space management to improve space utilisation and reduce operational costs.• Space management tracks space occupancy to identify under- utilised and vacant space• Automates the capture and allocation of space usage, charge backs to internal departments.• Integrated AutoCAD and MicroStation tools provide automated capture processes,• Bi-directional links and visual management of locations, assets, people and organisations based on floor plans and other drawings 13
    14. 14. Effective move planning and executionreduces business disruption Business Challenge • Inefficient processes to know who needs to move, when & where • High churn costs • Lack of coordination between support staffs Key TRIRIGA Features • Streamline the MAC process from request thru the move itself • Customer Self Service with entitlement rules • Move execution with automated smart tasks Wells Fargo streamlines service delivery processes Wells Fargo streamlined the move process to shorten the business disruption. Starting with Self Service, an employee can initiate and track the request. Automated task assignments and critical path scheduling aligns all resources required to execute move. 14
    15. 15. Effective move planning and executionreduces business disruption Employee Self Service Web-Based Move Request Auto Delivers Work Assignments From/To Graphics ecurity Access T Equipment Auto Approval orporate Directory ignage 15
    16. 16. Automated space forecasts streamlinedata collection and validation Business Challenge • Knowing how many spaces an organization is going to need in the future • Maximizing the efficiency of how space is used Key TRIRIGA Features • Automated space forecasts streamline data collection and validation • On-line survey provides immediate feedback on utilization • Off-line excel survey simplifies requirements gathering with business units Nokia aligns portfolio with business demand Nokia’s real estate division was able to reduce their overall portfolio by 3 million square feet representing significant annual savings in both base rent and operating expenses. With TRIRIGA, they are able to quickly identify under performing facilities and take appropriate actions to reduce vacancies out of their portfolio. 16
    17. 17. Automated space forecasts streamline data collection and validation Customer Completes Survey & Returns Off-line Data Entry Space Team Sends Space Forecastto Organizations in the On-line Data Entry Field Space Team • Compares Supply to Demand • Visualizes Future Space Requirements • Establishes Strategy 17
    18. 18. Manage conference rooms and sharedresources to improve utilization Business Challenge • Multiple requests for limited conference room resources • Limited visibility of conference room use • Lack of coordination between parties Key TRIRIGA Features • Request & reserve rooms & services centrally • Provide oversight to how resources are being used • Coordinate all services for meeting reservations including vendors Pfizer manages worldwide conference scheduling with Reserve Pfizer leverages TRIRIGA Reserve for all conference room scheduling. Employee’s simply log in, request meeting time, type of venue, number of attendees etc and Reserve automatically locates a conference room based on availability. Pfizer gets real time reporting on the utilization of these valuable resources 18
    19. 19. Manage conference rooms and sharedresources to improve utilization Conference Rooms Employee Project/Team Rooms Self Service Alternative Offices Web-Based Reservation Space Team Manages & Coordinates Work Associated to Reservation Open Reservation Select Resources • People (Attendees) • Locations • Equipment • Room Layout • Food Orders 19
    20. 20. Integrating CAD/BIM floor plans with your IWMSdata provides accurate spacial data to business Business Challenge • Seeing graphically what the portfolio looks like • Knowing precise square footage/metering • Creating graphical WHAT IF scenarios Key TRIRIGA Features • CAD Integrator for AutoCAD and Microstation provides bi-directional data updates • CAD and Web based graphical reporting shows real time information • Review & approve WHAT IF scenarios graphically University of Alberta cuts 75% of man hours needed to create and update their CAD drawings University of Albert leveraged the power of the bi-directional integration between the AutoCAD and the TRIRIGA IWMS solution to reduce the time of maintaining accurate CAD information by 75%. 20
    21. 21. Construction Operations Bldg InfoExchangeHow TRIRIGA Supports COBIE & BIMTRIRIGA is a J2EE application that supports interoperabilitybetween a variety of architectures and systems. Therefore, TRIRIGAsupports Building Information Modeling (BIM) by using COBIEstandards as developed by the National Institute of Building Scienceswhereby IFC classification files formatted in XML areimported/exported through TRIRIGA. 21
    22. 22. Integrating CAD floor plans with your IWMS dataprovides accurate spacial data to business Autocad/Microstation • Attach Drawings to TRIRIGA • Automate Area Measurements • Manage all Meta Data in CAD • Run Queries Bi-directional TRIRIGA Web Environment interface • Receive Data from Drawings • Automate Area Measurements • Manage all Meta Data in TRIRIGA • Run Queries 22
    23. 23. TRIRIGA Environmental and Energy Management Software - TREES• Achieve your environmental and energy management goals.• Reduce energy consumption and Building meet sustainability goals.• Identifies worst-performing facilities• Generates higher returns from energy efficiency projects• Accelerates implementation of the top-three tactics used to achieve facility energy reduction goals. Metrics Energy Sources 23
    24. 24. TRIRIGA TREES reduces energy costs andhelps you achieve carbon reduction goals TRIRIGA TREES - Business Value Operational • Measure energy consumption • Certify facilities for sustainability Performance • Improve green condition index Financial • Reduce energy costs of facility operations • Optimize capital spending Performance • Sell carbon credits Environmental • Reduce emissions of facility operations • Compare facilities to EPA’s Portfolio Manager Performance • Achieve LEED, Energy Star Ratings 24
    25. 25. Track utility services to evaluate and report onusage and costs for environmental initiatives Business Challenge • Utility data is held in a wide array of systems • Utility breakdown not known for some buildings • No centralized reporting Key TRIRIGA Features • Utility data loaded directly from utility bill payment providers • Integration to meters via BAS, BMS, EMS automate data load • Reports show trends and spikes in the portfolio Nokia utilizes TRIRIGA globally to manage energy saving projects Nokia, in their EMEA region, have achieved savings of 8,000,000 kWh, approximately 7% of Nokia facilities’ total energy consumption for that region.  The China and Americas region achieved 7,000,000 kWh of energy saving, approximately 8% of the Nokia facilities’ total energy consumption for that region 25
    26. 26. Track utility services to evaluate and report onusage and costs for environmental initiatives TRIRIGA Collection Processes Building Energy Sources Metrics 26
    27. 27. Automated carbon footprint calculatorreduces cost of carbon measurement Business Challenge • Difficult to record let alone calculate carbon footprint across your entire portfolio • Complex factors and different methodologies must be considered Key TRIRIGA Features • Automatically calculates carbon footprint across portfolio using GHG Protocol • Records energy consumption • Auto-calculates emissions for Scope 1, Scope 2 and Scope 3 Grainger leverages TREES for their corporate environmental mandates Grainger implemented the TRIRIGA the TREES and Projects modules to help achieve its corporate environmental mandate.  Energy consumption information is sent electronically from AdvantageIQ and Energy Advantage monthly on all facilities.  With this information, Grainger is able to identify inefficient facilities, assess where opportunities exist for improvement, and manage projects to implement the improvements. 27
    28. 28. Automated carbon footprint calculator reduces cost of carbon measurement Energy Sources TRIRIGA Collection Processes Environmental Building Utility Meter System Management Invoice System TRIRIGA Collection Processes Energy/Environmental Carbon Analysis Form Metrics Utility Offline Form BusinessConnectInvoice Form TRIRIGA Environmental Logs Energy Log Building, Land, Structure Water Log Waste Log Carbon Credit Log Emissions Log Travel Log Auto Calculated Carbon Log 28
    29. 29. Track environmental programs andprojects to reduce carbon and energyusage Business Challenge • Opportunities to improve environmental sustainability often get overlooked • Environmental data and projects data often in disparate systems • No checks and balances after project completion to validate impact Key TRIRIGA Features • Compares projects across portfolio to optimize capital spend & environmental impact • Measures the funding required to meet environmental sustainability goals. • Validates success of projects to reduce environmental impact & costs of buildings City of New York manages energy projects to support local regulations City of New York tracks all city wide energy projects within TRIRIGA to meet local regulatory reporting requirements. Through TRIRIGA Projects, the carbon reductions are tracked and rolled up by agency, project, program, funding source and overall city portfolio 29
    30. 30. Track environmental programs and projects toreduce carbon and energy usage Identify underperforming locations TRIRIGA Environmental Logs Opportunity Analysis TRIRIGA Inspection Manager Planned work request Perform Energy List of Funds committed Audit Opportunities Capital Project generation 30
    31. 31. How TRIRIGA delivers business value withIBM TRIRIGA Real Estate WPM Metrics Portfolio Managers Lease Abstractors Lease Administration Manage Real Estate Create Lease Abstracts Monitor Critical Dates Transactions Execute Real Estate Track Lease Documents Track CPI Adjustments Strategies Track Third Party/Sublease Contracts Manage Co-Tenancy Clauses Customer Manage Sales Reporting Lease Accounting requirements Generates Space Requests Process Real Estate Payments Perform OPEX/CAM Audits Comply with FASB Rules Integrate to GSA Rent Bills 31
    32. 32. How TRIRIGA delivers business value withIBM TRIRIGA Projects WPM Metrics Program/Project Finances Customer Track Programs and Funds Management Project Budgets Generate Project Requests Monitor Project Cash Flow Performs Facility Assessments Performs Capital Planning Vendor Sourcing Process RFP & Bids Project Management Track Vendor Contracts/Invoices Track Project Schedules Manage Procurement Manage Project Resources Report Job Site Incidents Track Project Documents 32
    33. 33. How TRIRIGA delivers business value withIBM TRIRIGA Facilities WPM Metrics Customer Space/Move Requests Space Management Portfolio Planning Personnel On/Off Boarding Manage Space Utilization Align Business Track Department Demand (forecasting) Allocations Execute Portfolio Track Personnel Occupancy Strategies (planning) Manage CAD/BIM Floor Plans Conference Services Manage Moves Manage Shared Resources (Conference Rooms) Track Assets Report Execute Order 13327 33
    34. 34. How TRIRIGA delivers business value withIBM TRIRIGA Operations WPM Metrics Customer Service Team Allocates Work to Generates Request Resources Tracks Vendor Contracts Estimates Work Tracking Technician Work Corporate Security Mobilize Workforce Manage Security Access Building Operations Procurement/Inventory Track Assets Manage Inventory Manages Preventive Manage Procurement Maintenance Performs Facility Assessments Performs Capital Planning 34
    35. 35. How TRIRIGA delivers business value withIBM TRIRIGA TREES (Utilities &Sustainability) WPM Metrics Measure Manage & Reduce Manage Programs and Track Utilities & Services Funds Report Carbon Footprint Track Environmental Projects Manage LEED Projects Job Estimating Benchmark Energy Star Perform Capital Planning Customer Generates Requests & Surveys 35
    36. 36. IBM TRIRIGA Application Builder :Configuring and extending application Data Modeler Form Builder Workflow Builder Create tables, add fields Create context specific forms Create business logic Schedule PM Service Asset as HVAC Equipment Asset Business Object Create Repair Task X Asset as Furniture• No programming• No DBA• No Uncompromised source code Asset as IT Equipment Renew Warranty 36
    37. 37. Questions?
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