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Student Institutional Success Success National Global Success Successellucian IAU The cloud is the message. 11-Dec-12 Wisdom from the 1920s and the 1960sHuman history becomes more and more a race between education and catastrophe. … H. G. Wells Humanity’s slowest form of learning. …Tony Schwartz Education is the Challenge to EducationExpand and Sustain Social, Economic, Environmental, and Educational Justice The medium is the message. …Marshall McLuhan William H. Graves SVP, Academic Strategy, Ellucian Board of Governors, Antioch University Emeritus Professor, UNC-Chapel Hill www.institutionalperformance.typepad.com
Title SlideEducation vs. Catastrophe Education vs. CatastrophePolicy Perspectives Global / Local PuzzleUnit Cost Matters for Publics!Unit Cost Matters for Privates! Think globally, act locally, but …Economic Governance IssuesELC All things areBorn to Learn! interconnected!Forces of Change CatastropheIT-Enabled Strategies has the lead!Common Core Redesign Tragedy ofCore Redesign Models the commons?Core Redesign ResultsFaculty Role Education is key, but ….Culture and ProductivityValue from IT Investment Are we facing aThe Productivity Question tragedy of theEPS credentialing commons?Profiles in Productivityellucian
Title SlideEducation vs. Catastrophe Policy PerspectivesPolicy PerspectivesUnit Cost Matters for Publics! The Attainment ChallengeUnit Cost Matters for Privates! Scale up the proportion of adultsEconomic Governance Issues with postsecondary credentials.ELC Barriers to Scaling UpBorn to Learn! The education pipeline is leaky.Forces of Change Economic demographics implyIT-Enabled Strategies that a growing % of low-incomeCommon Core Redesign students will need educationalCore Redesign Models justice – needs-tested financialCore Redesign Results aid to be earned by students.Faculty Role The growing need for financialCulture and Productivity aid will make credentialingValue from IT Investment unaffordable to more students, governments, and educationalThe Productivity Question institutions.EPS No reason why local successesProfiles in Productivity will add up to global success!ellucian
Title SlideEducation vs. Catastrophe Unit Cost Matters for Publics!Policy PerspectivesUnit Cost Matters for Publics! SHEEO Fact: National average for inflation-adjusted per-Unit Cost Matters for Privates! student FTE state subsidies is hovering near 25-year lows.Economic Governance IssuesELC NCHEMS Projection: By 2013, every state will suffer aBorn to Learn! structural revenue shortfall. 2013 has arrived early!Forces of Change Delta Cost Project: Assuming current trends for per-studentIT-Enabled Strategies E&R expenses in constant dollars, the future is disturbing!Common Core RedesignCore Redesign ModelsCore Redesign Results Public Tertiary Education Other OtherFaculty Role Per-student E&R CostsCulture and ProductivityValue from IT Investment Tuition TuitionThe Productivity QuestionEPSProfiles in Productivity Affordability will continue to suffer!ellucian
Title SlideEducation vs. Catastrophe Unit Cost Matters for Privates!Policy PerspectivesUnit Cost Matters for Publics! SHEEO Fact: National average for inflation-adjusted per-Unit Cost Matters for Privates! student FTE state subsidies is hovering near 28-year lows.Economic Governance IssuesELC NCHEMS Projection: By 2013, every state will suffer aBorn to Learn! structural revenue shortfall. 2013 has arrived early!Forces of Change Delta Cost Project: Assuming current trends for per-studentIT-Enabled Strategies E&R expenses in constant dollars, the future is disturbing!Common Core RedesignCore Redesign Models Private Tertiary EducationCore Redesign Results Other Other Per-student E&R CostFaculty RoleCulture and ProductivityValue from IT Investment TuitionThe Productivity Question TuitionEPSProfiles in Productivity Affordability will continue to suffer!ellucian
Title SlideEducation vs. Catastrophe Economic Governance IssuesPolicy PerspectivesUnit Cost Matters for Publics! Education providers find government funding to be inadequate,Unit Cost Matters for Privates! unreliable, and intrusive.Economic Governance IssuesELC Governments find higher education unaccountable and itsBorn to Learn! “credit-hours-attempted” revenue model costly and wasteful.Forces of Change Needy students and families find higher education unaffordable,IT-Enabled Strategies inflexible, inaccessible, and “slow.”Common Core Redesign Think like 2009 Economics Nobel Laureate Elinor Ostrom!Core Redesign ModelsCore Redesign Results Trusted credentialing and attainment at scale are a common good.Faculty Role Create an economic governance collaborative, the EducationCulture and Productivity Leadership Commons, to rebalance rights and responsibilitiesValue from IT Investment among education providers and their external investorsThe Productivity Question (students/families, governments, donors, employers, suppliers).EPS Models for economic governance of the commons to avoidProfiles in Productivity catastrophe: Internet Society, World Wide Web Consortium, Wikipedia, and others.ellucian
Title SlideEducation vs. Catastrophe Education Leadership CommonsPolicy PerspectivesUnit Cost Matters for Publics! Nonprofit TransparentUnit Cost Matters for Privates! nongovernmental governance organization processesEconomic Governance IssuesELCBorn to Learn!Forces of Change EconomicIT-Enabled Strategies Beneficiaries GovernanceCommon Core Redesign for the of theCore Redesign ModelsCore Redesign Results CredentialingFaculty Role MarketplaceCulture and ProductivityValue from IT InvestmentThe Productivity QuestionEPSProfiles in Productivityellucian Economic Lever = Needs-Tested, Earned Grants?
Title SlideEducation vs. Catastrophe Born to Learn!Policy PerspectivesUnit Cost Matters for Publics! People are created equal and free to pursue happiness.Unit Cost Matters for Privates!Economic Governance Issues Without educational justice, “freedom‟s just anotherELC word for nothin‟ left to lose.” … Kris KristoffersonBorn to Learn!Forces of ChangeIT-Enabled StrategiesCommon Core RedesignCore Redesign ModelsCore Redesign Results ELC: an economic compact with three-way leverage.Faculty Role From birth, estimate the value of needs-tested aid to a student,Culture and Productivity who will eventually earn that aid by participating in periodic,Value from IT Investment independent, age-appropriate core learning evaluations.The Productivity Question Education providers accepting students‟ earned aid must accountEPS in peer groupings for credentialing productivity goals.Profiles in Productivity In return for funding needy students, governments would have rights to longitudinal data for research – data follow the student.ellucian
Title SlideEducation vs. Catastrophe Forces of ChangePolicy PerspectivesUnit Cost Matters for Publics! Technology AccelerationUnit Cost Matters for Privates!Economic Governance Issues IT-Enabled External Sourcing / PartneringELCBorn to Learn! We are the cloud!Forces of Change Out-sourcing are increasingly We Open-sourcing Globalization Public PolicyIT-Enabled StrategiesCommon Core Redesign In-sourcing • first-generation Off-shoring Global Attainment ChallengeCore Redesign Models • Work-flowing underprepared In-formingCore Redesign Results • proportion needy Increase the financially of credentialed adults. Supply-chaining Steroid-ingFaculty RoleCulture and Productivity Increase annual credentialing rates.Value from IT Investment Reduce annual per-credential operating costs.The Productivity Question Globalization = Innovation = Productivity Account independently for core learning.EPSProfiles in Productivityellucian Demo-graphics & Psycho-graphics
Title SlideEducation vs. Catastrophe IT-Enabled StrategiesPolicy PerspectivesUnit Cost Matters for Publics! • Increase attainment proportions. • Improve per-degree production costs. • Increase credential completion rates. • Improve reporting and analytics.Unit Cost Matters for Privates!Economic Governance Issues ExternalELC Sourcing/PartneringBorn to Learn! RedesignForces of Change StrategyIT-Enabled StrategiesCommon Core RedesignCore Redesign ModelsCore Redesign Results Maximum LeverageFaculty Role fromCulture and Productivity TechnologyValue from IT Investment Flex CommonThe Productivity Question Program CoreEPS Redesign RedesignProfiles in Productivity Strategy Strategyellucian
Title SlideEducation vs. Catastrophe Common Core RedesignPolicy PerspectivesUnit Cost Matters for Publics! National Center for Academic Transformation pioneeredUnit Cost Matters for Privates! course redesign in the „90s.Economic Governance IssuesELC In order of enrollments, the top 20-30 courses accountBorn to Learn! for enrollments totaling 40% at 4-year schools and 50%Forces of Change at 2-year schools.IT-Enabled Strategies These high-enrollment courses consume 20% to 25% ofCommon Core Redesign annual operating costs (because direct instructionalCore Redesign ModelsCore Redesign Results costs are around 50%).Faculty Role These courses are common (core) to all campuses.Culture and Productivity Common exams, including nationally normative learningValue from IT Investment evaluations, are possible across all course sections.The Productivity QuestionEPS Can these courses be redesigned using IT, both toProfiles in Productivity measurably improve learning outcomes and to reduce per-enrollment costs?ellucian
Title SlideEducation vs. Catastrophe Common Core Redesign ModelsPolicy PerspectivesUnit Cost Matters for Publics!Unit Cost Matters for Privates! Supplemental OnlineEconomic Governance IssuesELC U New Mexico (psychology) Rio Salado CC (basic math)Born to Learn! U Colorado (astronomy) U So. Mississippi (world lit)Forces of ChangeIT-Enabled Strategies Replacement BuffetCommon Core Redesign Penn State (statistics) Ohio State (statistics)Core Redesign ModelsCore Redesign Results Tallahassee CC (writing) Florida Gulf Coast U (arts)Faculty RoleCulture and Productivity Emporium Linked WorkshopValue from IT Investment Virginia Tech (linear algebra) ??The Productivity Question U Alabama (pre-calculus) ??EPSProfiles in Productivityellucian
Title SlideEducation vs. Catastrophe Common Core Redesign ResultsPolicy PerspectivesUnit Cost Matters for Publics! Actual: Pew Trust-funded pilot involved 30Unit Cost Matters for Privates!Economic Governance Issues institutions, each using IT and principles ofELC active learning to redesign a large-enrollmentBorn to Learn! course. All accounted for equal or improvedForces of ChangeIT-Enabled Strategies learning results, and reported per-enrollmentCommon Core Redesign cost offsets averaging 40%.Core Redesign ModelsCore Redesign ResultsFaculty Role Potential: Do the math!!! A systemic effort toCulture and Productivity redesign the top 20-30 highest enrollmentValue from IT InvestmentThe Productivity Question courses could offset 8%-10% of annualEPS operating costs.Profiles in Productivityellucian
Title SlideEducation vs. Catastrophe Faculty RolePolicy PerspectivesUnit Cost Matters for Publics!Unit Cost Matters for Privates! Learning as an ExpeditionEconomic Governance IssuesELC Instructor-Facilitated Active LeaningBorn to Learn!Forces of Change Organize Design & Guide GuideIT-Enabled Strategies Learning Active & Social Self Resources Learning LearningCommon Core RedesignCore Redesign Models Syllabus flipped classrooms special projectsCore Redesign Results course packs individualized help papersFaculty Role faculty expertise team projects labsCulture and ProductivityValue from IT Investment video lectures internships testsThe Productivity Question leaningware field trips tutor othersEPS OER MOOCs teach classesProfiles in Productivity Faculty teams are responsible for program redesignellucian
Title SlideEducation vs. Catastrophe Culture and ProductivityPolicy PerspectivesUnit Cost Matters for Publics!Unit Cost Matters for Privates! External Sourcing / Partnering StrategiesEconomic Governance IssuesELC Culture of PerformanceBorn to Learn! • Academic / admin process redesignForces of Change Credentialing • Enrollment mgmt. outsourcingIT-Enabled Strategies Productivity • IR mgmt. outsourcingCommon Core Redesign • Grant mgmt. outsourcingCore Redesign Models Information Productivity Culture of EvidenceCore Redesign Results • Assessment Evidence-DrivenFaculty Role • Performance consulting Executive LeadershipCulture and Productivity • Performance reporting / analyticsValue from IT Investment Individual Productivity Culture of “Satisficing”The Productivity Question High-Performing Digital Utility • ApplicationsEPS Satisfaction vs. Costs • IT mgmt. & leadershipProfiles in Productivityellucian
Title SlideEducation vs. Catastrophe Value from IT InvestmentPolicy PerspectivesUnit Cost Matters for Publics! ROI = Performance + ProductivityUnit Cost Matters for Privates!Economic Governance IssuesELC Learning Accountability Program AccountabilityBorn to Learn!Forces of ChangeIT-Enabled StrategiesCommon Core RedesignCore Redesign Models Stabilize/ReduceAccountability Costs Expense Per-credentialCore Redesign Results Increase Credentialing ProductivityFaculty Role Maintain Affordability of Access Success Affordability of StudentCulture and ProductivityValue from IT InvestmentThe Productivity QuestionEPS Capacity for Access Convenience of AccessProfiles in Productivityellucian
Title SlideEducation vs. CatastrophePolicy PerspectivesUnit Cost Matters for Publics!Unit Cost Matters for Privates! Is Yours a Culture of Productivity?Economic Governance IssuesELC A High Productivity Institution?Born to Learn!Forces of ChangeIT-Enabled StrategiesCommon Core RedesignCore Redesign Models Systemic Credentialing Productivity?Core Redesign ResultsFaculty Role Random Acts of Productivity?Culture and ProductivityValue from IT Investment Progress requiresThe Productivity Question • order where there is change &EPS • change where there is order.Profiles in Productivity … Alfred North Whiteheadellucian
Title SlideEducation vs. Catastrophe Educational Positioning SystemPolicy PerspectivesUnit Cost Matters for Publics! GPS-like frictions for credentialing • IT the credentianling market! •Reduce technology and costs to expandintegration and interoperabilityUnit Cost Matters for Privates! (Nobel Laureates Ronald • Trust – security, authenticity, • Interoperable credentialing marketplace Coase and Elinor Ostrom)metricsEconomic Governance IssuesELC students Education‟s governmentsBorn to Learn! families External employersForces of Change donors Investors suppliersIT-Enabled StrategiesCommon Core RedesignCore Redesign ModelsCore Redesign Results ELC EPSFaculty RoleCulture and ProductivityValue from IT Investment institutions Education‟s Education openThe Productivity Question evaluators Providers, Leadership Ostrom-likeEPS professions Credentialers Commons collaborationProfiles in Productivityellucian
Title SlideEducation vs. Catastrophe Profiles in ProductivityPolicy Perspectives Tennessee Board of Regents Online Degree ProgramUnit Cost Matters for Publics! Over thirty 2- and 4-year institutions partnered to increase theUnit Cost Matters for Privates! tertiary credential-holding proportion of the state‟s workforce.Economic Governance Issues Enabled working adults to complete previous work Increased college-going rateELC Developed universal AA curriculum and many credentialingBorn to Learn! programs – all in online flex formatForces of Change Current net new “profitable “enrollments of at least 16,000 Inter-institution credit- and revenue-sharing in placeIT-Enabled Strategies Externally sourced planning, development, and delivery supportCommon Core Redesign Unified single ERP and single LMS several years agoCore Redesign Models Antioch University Ph.D. in Leadership and ChangeCore Redesign Results • Course-less programFaculty Role • Quarterly “residencies” of a few days around the nationCulture and Productivity • Online high-touch individualized mentoring continuouslyValue from IT Investment • External mentors for quality assurance and applied learningThe Productivity Question placeholderEPSProfiles in Productivity placeholderellucian
Title SlideEducation vs. Catastrophe Mixing and MatchingPolicy PerspectivesUnit Cost Matters for Publics!Unit Cost Matters for Privates! Flex Program Strategy Course Redesign StrategyEconomic Governance Issues Redesign programs/services Redesign large courses forELC for flexibility. improved learning and costs.Born to Learn! – Maximize “high tech,” both – Focus on the course, not itsForces of Change academic & administrative. course sections.IT-Enabled Strategies • More self-service – time shifted – Emphasize active learning & (asynchronous) learning & mastery feed-back testing.Common Core Redesign other servicesCore Redesign Models • Less contact-hour instruction & – Use common tests.Core Redesign Results other scheduled services – Document learning differencesFaculty Role – Individualize “high touch” via assessment.Culture and Productivity expert help to retain and – Realign faculty tasks without graduate students. increasing faculty labor to:Value from IT Investment – Increase classroom & office • Offload some functions toThe Productivity Question software & assistants. capacity of the existing plant.EPS • Optimize faculty expertise & – Reduce dependency on the interventions with students.Profiles in Productivity classroom & semester models. • Increase student/instructor ratioellucian • Reduce per-student costs.