Managing the delivery of a €20 million library building
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Managing the delivery of a €20 million library building

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Managing the delivery of a €20 million library building Managing the delivery of a €20 million library building Presentation Transcript

  • Internet Librarian International 2013 Managing the design and delivery of a new 20 million euro library building: why excellence and innovation matter
  • Hugh Murphy and Mary Antonesa, Senior Librarians at National University of Ireland, Maynooth.
  • €20 million or €20... • The principles are the same • The lessons we learned can be applied for anyone in almost any context..
  • Session Overview • • • • • • • • Background Research Methods Metrics Innovation Managing Excellence Communication Staff Conclusions
  • National University of Ireland, Maynooth • Library • 9,000 students • Humanities, Social Sciences, Theology and Science and Engineering • 25 kms west of Dublin
  • Background • • • • • • Existing Building in place since 1984 Limited flexibility Too small No longer fit for purpose Approximately 10 years in planning 20 million euro project
  • Research methods used to gather data from library users • Qualitative methods • Mixed methods – Quality Review • Focus groups • Interviews – LibQual Survey – Faculty Presentations – Extensive Literature Review – Site Visits
  • What did library users want?
  • More plugs
  • Green building
  • More study spaces
  • Eat and drink in the library
  • Group Study
  • Flexible learning spaces
  • Traditional Services kept
  • More computers For what?
  • Innovation in the building • Examples include: – Touch screen tables – Flat screen TVs for student use – Electronic white boards – Digital signage system
  • Aims and reality Managing excellence & innovation in: • Collections • • • • Prepare for death of print? Prepare staff for death of print?! Prominence to special collections Ensure access to electronic • Technology • Facilitate Electronic • Wi-Fi • Mobile
  • Aims and reality Managing excellence & innovation in: Research • • Dedicated areas Flexibility Pedagogy • Training rooms • Flexibility • Use the space to help teach and inform
  • Communication Social Media Traditional Channels Users Formal Committees Librarian Updates Staff Regular updates Regular meetings Consistent message Stakeholders
  • Facebook
  • Twitter
  • Library website
  • Staff • • • • NEW BUILDING Massive changes for staff! New ways of working Building gives us prominence New building for our users • Talk the talk NEW STAFF STRUCTURE • Massive changes for staff! • New ways of working • Staff keep us prominent • Keep staff enthusiastic in face of so much change • Walk the walk
  • BECAUSE ONE SIZEABLE CHANGE IS NEVER ENOUGH, WE DECIDED TO CHANGE... EVERYTHING...
  • From this....
  • ....to this...
  • (c) http://thinkjarcollective.com/
  • • • • • Are we excellent? Existing Metrics Entry statistics Usage – physical and electronic Enquiries – roving down, desk up Project planned to tie together book borrowing, PC usage, library entries and consider how these impact on student experience • Feedback • Can we trust our feedback?
  • Conclusions • • • • Building worth the wait Building needs motivated staff Good space + good staff = good job! New structure very necessary to help everyone • Need more evidence • Need to use our instinct too • Principles involved are generally applicable
  • Thank you Hugh.Murphy@nuim.ie Senior Librarian, Collection Management Services Mary.Antonesa@nuim.ie Senior Librarian, Learning, Teaching and Research Development