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Like most true cloud companies, the Huddle team is fanatical about uptime. We understand that the reason many businesses choose the cloud is because they want to have access to their data wherever they are and whenever they want. As service providers, if we can’t provide access to that data then we’re failing. And it’s not just the providers who care about uptime and SLAs (Service Level Agreements) – purchasers can get as hung up on the numbers as we do.