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Making Enterprise 2.0 a reality at ULCC.
 

Making Enterprise 2.0 a reality at ULCC.

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Prior to using Huddle within the marketing team, we used the classic method of email and Microsoft...

Prior to using Huddle within the marketing team, we used the classic method of email and Microsoft
Office for collaboration purposes. As I’m sure many readers of this post would agree, email in
particular is an extremely poor tool for collaboration across projects. Actually, I would even go as far
as saying that’s an understatement!

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    Making Enterprise 2.0 a reality at ULCC. Making Enterprise 2.0 a reality at ULCC. Document Transcript

    • Letting the customer do the talkingUniversity of London Computer CentreMaking Enterprise 2.0 a reality at ULCC. About Tim Tim Bush is marketing manager at University of London Computer Centre (ULCC). He is into running, tech/digital marketing, motorcycles, travel, reading and cooking.University of London Computer Centre (ULCC) provides a wide range of IT services to the academicand public sectors and also runs the popular Future of Technology in Education (FOTE) conference. “Staff have found Huddle really simple toNow in its third year, tickets sold out within 90 minutes and attracted a waiting list of more than 250. use and I have been impressed with theWe even trended on Twitter which made our year! Yes, we probably need to get out more… level of engagement and enthusiasm shown towards the service. It would be great toWith a particular emphasis on the FOTE conference series, Huddle is our marketing team’s core task see the use of Huddle expand within themanagement and collaboration tool. It’s used to better manage the planning and implementation of organisation and replace our intranet too.”campaigns and events, giving us the ability to share content across a wide range of internal and - Tim Bush, Marketing Managerexternal stakeholders. This is vital to the success of our campaigns and events as sharing informationeffectively isn’t an easy task in an organisation that has such a diverse range of business units.Prior to using Huddle within the marketing team, we used the classic method of email and MicrosoftOffice for collaboration purposes. As I’m sure many readers of this post would agree, email inparticular is an extremely poor tool for collaboration across projects. Actually, I would even go as faras saying that’s an understatement!Apologies for the over generalisation, but in general, people’s use of email has become flawed and it’smore of a productivity killer than an enabler. Add to this the need to share large documents and keepsome kind of kind of grasp over version control and the problems associated with email arecompounded. I have lost count of the number of times that I’ve received comments on version one ofa document when everyone else is on version five…These are exactly the type of issues that we were keen to overcome at ULCC, leading us to look atHuddle in more detail. A number of unrealised benefits also presented themselves after using theservice for a while.We have been keen users of Huddle for a little over 18 months and it’s been a massive success.While we haven’t made full use of all of its features, Huddle is used as a central repository for all ourmarketing collateral and, as mentioned previously, it’s the key tool for the planning and creation ofcampaign materials. From a version control and email reduction point of view alone, Huddle has beena lifesaver!Staff have found Huddle really simple to use and I have been impressed with the level of engagementand enthusiasm shown towards the service. It would be great to see the use of Huddle expand withinthe organisation and replace our intranet too. Baby steps, baby steps…Workspaces allow us to easily structure the content associated with individual campaigns. This in turnhelps to ensure that everyone is able to access and, if appropriate, update the latest version of aparticular document. Seamless integration with Microsoft Office via a handy plug-in has made thiswww.huddle.com UK & EU: +44 08709 772 212 USA: +1 (415) 376 0870 sales@huddle.com
    • even simpler.Suppliers and partners are also given access to relevant workspaces, which has helped to transformhow we deal with folks such as our design agency. I no longer have to battle with the tiny storageallocation on my email every time our agency sends over a high resolution file. The file is now justadded directly to the workspace and eliminates the need for email all together. The regular trimming ofmy inbox, which was getting very tiresome, is now a thing of the past.All in all, Huddle is now an integral tool within the marketing department and I’m looking forward togetting my teeth stuck into more of Huddle’s features in the near future!www.huddle.com UK & EU: +44 08709 772 212 USA: +1 (415) 376 0870 sales@huddle.com