BackToLearn.com turns to Huddle for project management and gains a paperless office.
Case studyBackToLearn.comBackToLearn.com turns to Huddle for project manage-ment and gains a paperless ofﬁce. About BackToLearn.com BackToLearn.com was founded in 2009 to help adult leaners ﬁnd the college that’s right for them. BackToLearn.com, along with its sister company NextStepU.com, helps teens and parents make the right choices for life after high school by providing information about ﬁnancial aid and credit transfers, as well as motivating stories from successful adult learners. Location US Challenge With up to 80 projects on the go at Sector Private sector any one time, BackToLearn.com Industry Education required a system to ensure each and every one is well executed.BackToLearn.com is an educational media company, helping to match-make adult learners with thecollege that’s right for them. People beneﬁt from information such as ﬁnancial aid details and “Everything now goes through Huddle –motivating stories from successful adult learners. we’re a paperless ofﬁce. The task mapping and deadline tools have transformed ourThe company is exceptionally dynamic and staff often have great ideas about new services it can offer business planning. Huddle has been soor how to enhance current ones. However, all projects and ideas were being managed by tools such effective, that if people know a process isas email or Word. For such a fast moving company, these tools lacked the insight needed to give in Huddle, they’re calm”employees the autonomy to push tasks forward. As a result, many ideas suffered from poor execution - Chris Roberts, Presidentdue to miscommunication.This was frustrating for the company as Chris Roberts, President, BackToLearn.com, explains: “We’dused numerous platforms, from Google Docs through to Excel, but none were able to deliver what weneeded. The team required a dynamic work space that allowed staff to discuss ideas, collaborate onprojects and ensure swift approval on relevant documents. In short, while we wanted to harness theircreativity and passion, our processes were stiﬂing innovation.”Using Huddle, BackToLearn.com has been able to put all details relating to its projects into acentralised public forum. Thanks to the whiteboards and discussion areas, staff are able to swapideas, provide input and assign actions. The improved visibility into projects and ability to bring staffwith the right skills on board has led to thoughts and concepts becoming a reality. Understandingwhat their actions are, the deadlines and how they relate to the overall project has also helped toempower staff.As with all new technology implementations, Chris recognized that the key to success lay in gettingstaff on board and using Huddle. During a six week adoption period, staff played a game where themore features and functionalities they used, the more money was donated towards a tree for the localpark. Everyone had to get involved and it was a great way for people to learn how Huddle could helpdrive the company and help them with their own to do list.Chris attributes the process being a success to the user-friendly interface, which helped peoplequickly learn how to interact with Huddle and discover all it has to offer. And the great news is thatthe tree is now on order.“Everything now goes through Huddle – we’re a paperless ofﬁce. The task mapping and deadlinetools have transformed our business planning. Huddle has been so effective that, if people know awww.huddle.com USA: +1 (415) 376 0870 UK & EU: +44 08709 772 212 firstname.lastname@example.org
process is in Huddle, they’re calm,” Chris continues.BackToLearn.com currently uses Huddle with a close set of partners and it serves as an immediateinformation repository. After an initial brieﬁng call, people can go into Huddle to assign tasks and setdeadlines.‘Everything with Huddle is so easy. I don’t think we’ve ever been this organized! And of course, themain beneﬁciaries outside of our staff are the people that we help. Every day we ﬁnd a new applica-tion for Huddle and long may that continue,” Chris concludes.www.huddle.com USA: +1 (415) 376 0870 UK & EU: +44 08709 772 212 email@example.com