A Yuletime Romp through HubSpot Support

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Presentation by HubSpot's Jim Teeters inspired by the Twelve Days of Christmas that highlights the elements that make HubSpot an "awesome company."

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A Yuletime Romp through HubSpot Support

  1. 1. A Yuletime Romp through HubSpot Support
  2. 2. Why Don’t we ever see these two people in the same room? Linda Carter & Wonder Woman Christopher Reeve & Superman Dharmesh Shah Sam Tanner
  3. 3. Is Sam Some Failed Project of Dharmesh?
  4. 4. Business Continuity Planning…. HubSpot 3.0 Single greatest HubSpot Asset ?
  5. 5. Chance to make an Awesome company
  6. 6. Two Founding Bosses
  7. 7. And a Chance to make an awesome company!
  8. 8. 3 Support Guys!
  9. 9. Two Founding Bosses
  10. 10. And a Chance to Make an awesome Company!
  11. 11. Our New Churn Czar! 4%’s a too high Churn Rate
  12. 12. 3 Support Guys!
  13. 13. 2 Founding Bosses
  14. 14. And a Chance to Make an awesome Company!
  15. 15. 5 IMC’s!
  16. 16. 4%’s a High Churn Rate!
  17. 17. 3 Support Guys !
  18. 18. 2 Founding Bosses
  19. 19. And a Chance to Make an awesome Company!
  20. 20. 6 Brand New Sales Guys!
  21. 21. 5 IMC’s !
  22. 22. 4%’s a high churn rate
  23. 23. 3 Support Guys ! 3 support
  24. 24. 2 Founding Bosses!
  25. 25. And a Chance to make an awesome company!
  26. 26. 7 Portal Groups!
  27. 27. 6 Brand New Sales Guys
  28. 28. 5 IMC’s !
  29. 29. 4%’s a High Churn Rate!
  30. 30. 3 Support Guys !
  31. 31. And a Chance to Make an Awesome Company!
  32. 32. 8 Office Moves!
  33. 33. 7 Portal Groups!
  34. 34. 6 Brand New Sales Guys !
  35. 35. 5 IMC’s !
  36. 36. 4%’s a High Churn Rate !
  37. 37. 3 Support Guys !
  38. 38. 2 Founding Bosses !
  39. 39. And a Chance to Make an awesome Company!
  40. 40. 9 Viral Videos 9 Viral Videos
  41. 41. 8 Office Moves !
  42. 42. 7 Portal Groups !
  43. 43. 6 Brand New Sales Guys !
  44. 44. 5 IMC’s !
  45. 45. 4%’s a High Churn Rate !
  46. 46. 3 Support Guys !
  47. 47. 2 Founding Bosses
  48. 48. And a Chance to Make an awesome Company!
  49. 49. 10 Units to sell
  50. 50. 9 Viral Videos
  51. 51. 8 Office Moves !
  52. 52. 7 Portal Groups !
  53. 53. 6 Brand New Sales Guys !
  54. 54. 5 IMC’s !
  55. 55. 4%’s a High Churn Rate !
  56. 56. 3 Support Guys !
  57. 57. 2 Founding Bosses !
  58. 58. And a Chance to Make an awesome Company!
  59. 59. 11 chi 11’s a Low CHI Score !
  60. 60. And a Chance to Make an Awesome Company
  61. 61. 12 Hackers Hacking !
  62. 62. 11 chi 11’s a Low CHI Score !
  63. 63. 10 Units to sell
  64. 64. 9 Viral Videos 9 Viral Videos
  65. 65. 8 Office Moves!
  66. 66. 7 Portal Groups!
  67. 67. 6 Brand New Sales Guys!
  68. 68. 5 IMC’s!
  69. 69. 3 Support Guys!

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