IBM Watson - A 2012 HorizonWatching Trend Report

Contact: Bill Chamberlin, HorizonWatching Community Leader January 17, 2012 IBM’s Watson Technology A HorizonWatching Trend ReportNote: This presentation represents my thoughts and ideas….not those of my employer. - Bill Chamberlin, HorizonWatching Community Leader - whchamb@gmail.com

HorizonWatching CommunityAbout This Trend Report  Purpose: The slides provide an overview on IBM’s Watson technology trend for HorizonWatching Community members  Content: Summary information about the IBM’s Watson technology trend is provided along with many links to additional resources. The slides are meant to be read/studied and the links are there for you to continue your learning. You may want to view the slides in slideshow mode so you can easily follow the links  Other HorizonWatching Trend Reports: Are announced/discussed on the HorizonWatching blog and slide decks are posted on the Horizonwatching channel on Slideshare  HorizonWatching Community: For more on the HorizonWatching community please see the appendix Note: This presentation represents my thoughts and ideas….not those of my employer. - Bill Chamberlin, whchamb@gmail.com2 January 17, 2012 IBMs Watson: A HorizonWatching Trend Report © 2012 HorizonWatching Creative Commons Attribution License

HorizonWatching CommunityIBM’s Watson – Trend OverviewWatson can sift through an equivalent of about 1 million books or roughly 200 million pages of data, andanalyze this information and provide precise responses in less than three seconds.Watsons ability to understand the meaning and context of human language, and rapidly processinformation to find precise answers to complex questions, holds enormous potential to transform howcomputers help people accomplish tasks in business and their personal lives.Drivers• Advances in enabling technology areas (see box to right)• Large complex datasets can be the source of major insights and hold the answers to critical questionsChallenges• More work on enabling technologies required• Commercializing Watson could take years• Impact on business applications and processes not yet fully understoodImplications• Watson is a learning technology, meaning accuracy is increased the more it is used.• Watson has implications for transforming industries, business processes, systems design, datamanagement/analytics and workload optimized systems• The technology could also be applied in areas such as healthcare, for accurately diagnosing patients,to improve online self-service help desks, to provide tourists and citizens with specific informationregarding cities, prompt customer support via phone, in schools to aid in learning, and much, much more3 January 17, 2012 IBMs Watson: A HorizonWatching Trend Report © 2012 HorizonWatching Creative Commons Attribution License

HorizonWatching CommunityIBM’s Watson is an emerging technology at the intersection of BigData, Analytics and Human / Computer Interaction trendsWikipedia Definition “Watson is an artificial intelligence computer system capable Enabling Technology Areas of answering questions posed in natural language, • Natural Language Processing developed in IBMs DeepQA project” – Wikipedia (link) • Semantic Analysis • Information RetrievalIBM Definition • Automated Reasoning • Machine Learning “An application of advanced Natural Language Processing, Information Retrieval, Knowledge Representation and Reasoning, and Machine Learning technologies to the field of open domain question answering” – IBM (link) Video: What is Watson? “Built on IBMs DeepQA technology for hypothesis generation, massive evidence gathering, analysis, and scoring” – IBM (link)AI Magazine “DeepQA is an effective and extensible architecture that can be used as a foundation for combining, deploying, evaluating, and advancing a wide range of algorithmic techniques to rapidly advance the field of question http://www.youtube.com/watch?v=dQmuETLeQcg answering (QA)” – AI Magazine (link)4 January 17, 2012 IBMs Watson: A HorizonWatching Trend Report © 2012 HorizonWatching Creative Commons Attribution License

HorizonWatching CommunityIBM’s Watson has been recognized as one of the most importanttechnology achievements of 2011 Video: The Future of WatsonGartner “CIOs, business planners, enterprise architects, and strategy teams should familiarize themselves with its capabilities, and brainstorm ways in which human decision processes can be supported” – Gartner (link)Forrester “Much of the technology that IBM built for Watson can be deployed against other types of tasks besides winning a Jeopardy game, to make solutions for these tasks "smarter." This technology addresses all of the five As of smart computing that we have identified, that is, Awareness, Analysis, Alternatives, Actions, and Auditability. ” – Forrester (link) Link: TED: Final Jeopardy and the Future of WatsonIDC “The impact of Watson…will be felt “What is thinking? What is intelligence? What is the role far beyond the game show. This that computers should and will play in our lives, technology could have significant and what are the boundaries between humans and effect on business, government and computers? IBMs Watson demands that we reconsider society.” – TED (link) each of these questions” – IDC (link)5 January 17, 2012 IBMs Watson: A HorizonWatching Trend Report © 2012 HorizonWatching Creative Commons Attribution License

HorizonWatching CommunityWatson will open up new opportunities for advanced decisionsupport applications, transforming industry business processes.Implications Videos: Industry Perspectives (link) “Imagine having the ability to take in all the information around a patients medical care -- symptoms, findings, patient interviews and diagnostic studies. Then, imagine using Watson analytic capabilities to consider all of the prior cases, the state-of- the-art clinical knowledge in the medical literature and clinical best practices to help a physician advance a diagnosis and guide a course of treatment. ” – Wellpoint (link) “Watson combines major advances in deep analytics and system design into a solution with the possibility to transform entire industries” – IBM (link) “CIOs and IT executives will think differently about ways to improve human decision processes, and reduce costs and cycle times. It will also require them to add new sets of skills, methods and tools within their IT organization.” – Manoj Saxena, GM, IBM Watson Solutions (link)6 January 17, 2012 IBMs Watson: A HorizonWatching Trend Report © 2012 HorizonWatching Creative Commons Attribution License

HorizonWatching CommunityWatson – Additional Information and Resources • AI Magazine: Building Watson: An Overview of “We believe this will be an the DeepQA Project invaluable resource for our • CIO Insight: IBM’s Watson: 11 Personal Apps partnering physicians and will dramatically enhance the • eWeek: IBM’s Watson: The Future of Computing quality and effectiveness of • IDC: What is Watson: The IBM Jeopardy medical care they deliver to our Challenge members.” – Wellpoint (link) • IBM’s Watson Portal: IBM Watson • IBM: Watson press kit and Watson Facebook Page and IBM Research: The DeepQA Project • NY Times: What is IBM’s Watson? • PBS Video: Smartest Machine on Earth • Time: 10 Questions for Watsons Human • Twitter: @IBMWatson and hasthag #ibmwatson • YouTube: Watson playlist • Wikipedia: Watson7 January 17, 2012 IBMs Watson: A HorizonWatching Trend Report © 2012 HorizonWatching Creative Commons Attribution License

HorizonWatching CommunityIBM Watson – IBM Resources and Linksibm.com links• IBM Watson White Paper: Watson – A System Designed for Answers• IBM Research: The DeepQA ProjectIBM Social Media Platforms• Twitter: @ibmwatson and hasthag #ibmwatson• Facebook: IBM Watson• YouTube: Watson playlist• IBM Watson Social Media Aggregator• Manoj Saxena, GM Watson Solutionshttp://twitter.com/#!/manojsaxena8 January 17, 2012 IBMs Watson: A HorizonWatching Trend Report © 2012 HorizonWatching Creative Commons Attribution License

HorizonWatching CommunityAppendix: About The HorizonWatching Community  Launched in 2006  An overview of HorizonWatching is located here: About HorizonWatching  Blogs – Typepad = Horizonwatching – Thought Leadership Blog – Tumblr = HorizonWatching – Quote Blog  Twitter = HorizonWatching  Slideshare = HorizonWatching (an external version of this deck will be posted here)  Facebook = HorizonWatching  LinkedIn Community = HorizonWatching9 January 17, 2012 IBMs Watson: A HorizonWatching Trend Report © 2012 HorizonWatching Creative Commons Attribution License

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IBM Watson - A 2012 HorizonWatching Trend Report

by Bill Chamberlin

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