JEFFREY W. HOLMES
428 Ebenezer Church Road
Memphis, IN 47143
(812) 620-0905
holmes.jeffreyw@gmail.com
SUMMARY
A highly accomplished Project Manager, Senior Operations Analyst and Plant Manager with
a B.S. in Business Management, an A.S. in Computer Science and an outstanding record of
achievement in:
• Project Management • Process Improvement
• Quality Administration • Information Technology
• Operations Management • Contract Management
SELECTED ACHIEVEMENTS
PROJECT MANAGEMENT
• Managed closing of Silver Street shipping site and start-up of Riverport Distribution Center using MS
Project. Responsibilities included developing operational concepts, preparing cost analysis and
capital justification, specifying doors and security system, and designing office areas (AutoCad).
Collaborated with contractor and insurance company on sprinkler system, oversaw construction and
wiring. Created queries to extract historical data from ERP system, created Excel spreadsheets and
MS Access databases to analyze the data and then used AutoCad to design the warehouse layout for
optimal picking efficiency. Recruited and hired staffing for the facility. Procured (specified,
prepared RFP, wrote capital requests and submitted Purchase Orders) all equipment and negotiated
agreements for various services. Developed the transition plan and supervised the inventory
movement and start-up without disrupting service to customers. The project was the smoothest
introduction of any DC by CLARCOR.
• Managed implementation of multi-site ERP system impacting all functional areas. Developed MS
Project plan, performed gap analysis and field mapping, coordinated with consultants and
programmers. Worked with facility managers and employees to ensure conversion readiness.
Created operational procedures and training documents, performed testing of various scenarios.
Traveled to sites for “Go Live” support.
• Managed integration projects for merger of two similarly sized companies that had previously been
competitors.
• Managed project to successfully acquire AIAG PPAP approval from GM for new products.
• Managed various projects for facility and product re-alignment, product development, system and
process changes.
• Designed layout of new warehouse, trained warehouse employees and led shipping to begin
operations ahead of schedule at Pennsylvania plant.
• Designed layout of new Jeffersonville warehouse to combine three existing facilities into one facility
while meeting an aggressive timeline. Teamed with Engineering and Production to layout production
equipment. Coordinated material movements with Transportation, Shipping and Receiving.

QUALITY ADMINISTRATION:
• Directed efforts of Indiana plant (largest commercial/industrial filter plant in the US) to achieve
ISO-9000 registration.
• Implemented quality management system on-time and under budget using in-house resources.
• Created and successfully implemented ISO plan for Kentucky facility which reduced project timeline
and produced a 14.8% cost savings compared to Indiana plant.
• Initiated actions to bring company into full compliance with QS 9000 and railroad requirements.
• Prepared PPAP submissions to receive approval from General Motors and assisted sister company in
receiving PPAP approval from GM Canada.
• Guided company through NQA-1 (Nuclear Quality Assurance) audits for approval from DOE-SQIG
at two largest plants and FDA-GMP audit by major customer. Received "Approved Supplier" status
at several major companies.
• Prepared application for the State of Indiana Quality Improvement Award and met with the Lt.
Governor to receive the award.
• Served on Board of Examiners for the Commonwealth of Kentucky Quality Award.
• Coordinated Underwriters Laboratories flammability testing and approval. Developed simulated
UL-94 HF-1 testing and water holdout test.
• Created Material Technical Data Sheets and format later used by Engineering.
• Created procedures for Receiving Inspection, First Piece Inspection, Final Inspection, Calibration,
Supplier Rating, Returned Goods, Sales Samples, Government Contracts and Internal Audits and
assisted in development of procedures by other departments.
• Developed & maintained list of external standards (Gov’t, ANSI, ASHRAE, UL, etc).
• Developed Bill Of Material verification and Dock Audit programs.
• Helped design many new products (Formal Design Review and other tools).
• Helped design and test new equipment (Capability Studies) and processes (FMEA, PFMEA).
• Made numerous presentations to management staff and Board of Directors using PowerPoint and
other presentation tools. Presented ISO-9000:2000 Revision at Business Modernization and
Technology group meeting.
• Worked with customers in various sectors (Automotive, Government, Railroad, OEM, and Private
Label) and suppliers. Participated in negotiations, problem solving and optimization exercises with
these national and international stakeholders.
• Worked with licensees and company owned facilities in Canada, Mexico and Malaysia on
specifications, problem-solving, production methods and NAFTA forms.
• Prepared MBNQA (Malcolm Baldrige National Quality Award) application.
OPERATIONS MANAGEMENT:
• Plant Manager of high volume plant with responsibility for scheduling, purchasing, production,
maintenance, human resources, warehousing and P&L.
• Provided leadership in strategic planning and product line changes.
• Increased plant capacity without adding space by introducing new equipment, improving existing
equipment, changing processes and layout.
• Improved labor efficiency from 74% to 100% during a challenging period.
• Increased sales shipments by 72% above prior year.
• Optimized overhead absorption and minimized expenses.
• Managed Distribution Center with responsibilities for Traffic, Shipping, Receiving, Customer Service
and changed company’s shipping paradigm.
• Served as acting plant manager for facilities in Texas and Illinois.
• Developed and consistently performed within plant, department and project budgets.
• Set record for highest dollar amount shipped in a single month.

PROCESS IMPROVEMENT:
• Reduced operational errors impacting customer satisfaction (Quality, Manufacturing Error, and
Shipping Error) by 52% and again by 61% the following year.
• Prioritized improvement targets based on Pareto analysis and presented results at Management
Conferences and in weekly meetings.
• Reduced order flow lead-time by two days.
• Implemented new equipment and process flows to improve throughput, quality and efficiency.
• Increased on-time delivery from < 60% to over 95% while reducing excess inventory without
increasing the labor cost in cartons per labor hour. Received commendations for the quick turn-
around in a key facility.
• Traveled extensively to all company facilities as a troubleshooter and internal process improvement
resource.
• First exposed to Six Sigma techniques at Motorola University in 1991.
• Implemented Lean Manufacturing practices and 5S principles.
INFORMATION TECHNOLOGY:
• Implemented ERP system at 8 sites and assisted with conversion of additional multi-site company.
• Performed systems analysis, data extracts, query/report generation, database creation.
• Managed enhancements and modifications including specs, contractor management, testing,
documentation, training and implementation.
• Performed business analysis for strategic and confidential projects.
• Investigated, tested and launched shop-floor applications.
• Created databases for: Credit Requests, Returned Goods, Supplier Quality, Internal Rejects, Sales
Samples, Corrective Actions, Cost Of Poor Quality, Internal Audits.
• Created database of drawings and specifications and MTDS system.
• Served as in-house expert on ERP system.
• Trained managers and users on ERP system.
• Reviewed several ERP systems for possible adoption as part of parent company’s ERP Selection
Committee charged with investigating whether one system could be used at all companies.
• Experience with bar-code systems, scanners (mobile devices) and paperless picking.
CONTRACT MANAGEMENT:
• Reviewed government contracts for requirements (product, packaging, inspection and delivery),
feasibility and margin.
• Scheduled and met with government inspectors, completed DD-250 forms.
• Contracts came from multiple sources (Architect of the Capital, DoD, GSA, other departments and
primary contractors). Products used in buildings, M-1 Abrams tanks, Apache and Blackhawk
helicopters, Polaris and Trident subs).
• Expedited orders to meet government DX ratings.
• Developed packaging and labeling requirements to ensure compliance with contracts.
• Worked with Mil-Std, Fed-Spec, and Federal Acquisition Regulations.
• Assisted our customers and their customers with contracts.
• Attended seminars on government procurement, DD-250, and contract compliance.
• Part of team that negotiated multi-million dollar contract with private label customer. Ensured
compliance with terms of contract.

RECENT WORK HISTORY:
CLARCOR Air Filtration Products
Jeffersonville, IN 47130 07/88 – 2009
• Senior Operations Analyst, 06/07 – 04/09
• Manager of Operational Enhancements, 12/03 – 06/07
• Distribution Center Manager, 10/02 – 12/03
• Project Manager, 10/02 – 12/03
• SyteLine Implementation Director, 02/01 – 10/02
• Plant Manager, 02/99-02/01
• Corporate Quality Manager, 06/92 – 02/99
• Government Contract & Quality Coordinator, 01/90 – 06/92
• Production Supervisor, 07/88 – 01/90
PREVIOUS POSITIONS:
Research Assistant, Indiana Univ. Southeast
New Albany, IN. 47150, 01/87 - 07/88
Assistant Foreman, Jean's Extrusions Inc.
Salem, IN. 47167, 08/85 - 06/87
Loss Prevention Detective, Snyders Inc.
Clarksville, IN. 47130, 11/84 - 09/85
Scanning Coordinator, E. Bierhaus & Sons, Red & White
Mt. Carmel, IL. 62863, 04/83 - 11/84
Manager, E. Bierhaus & Sons, Salem Super-Sav
Salem, IN. 47167, 07/79 - 04/83
EDUCATION:
B.S., Business Management - Indiana University 08/31/1990
Outstanding Student Award, Chancellor's List for Highest Academic Achievement
A.S., Computer Science - Indiana University 12/31/1987
Certificate in Quality Control (one-year program) - IvyTech College 03/06/1996
Certificate in Basic Supervision (one-year program) - Indiana University 12/31/1987
CLARCOR Executive Development Program 1998
Lead Assessor of Quality Systems - Perry Johnson (RAB Certificate Number 15109314)
Seminars: Theft Control, Supervision, Leadership, Quality, ISO-9000, MBNQA, Six Sigma, etc.
MEMBERSHIPS:
American Society for Quality (ASQ) – CQA #17711, CQE #32004, CQM #2796
American Mensa Ltd.
Project Management Institute (PMI)
International Institute of Business Analysis (IIBA)
SELECTED HONORS, AWARDS and OFFICES:
Airguard Manufacturing Achievement Award (two years)
Airguard Senior Management Award
CLARCOR Citation Award
Quoted in 4 chapters of book: "Total Quality Management", By James L. Truesdell