Personal Information
Organization / Workplace
Finland Finland
Occupation
Customer Experience Professional, Educator, HAAGA-HELIA UAS
Industry
Hospitality / Leisure
Website
hoc13.wordpress.com/
About
Multi-awarded Hospitality Management professional with 15 years of frontline experience developing and launching highly regarded hotels, restaurants, and inspired service offerings around the Europe. My research involves Social Networking Services and Brand Reputation Management. I am extremely well versed in social media, with strong knowledge of digital and mobile marketing as well as online and offline customer dialog with a proficiency at integrating all communications into a cohesive and cost effective strategy that meets business goals. I am a polished public speaker with exceptional understanding in conceiving creative ideas for leading consumer brands, and being an expert in socia...
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tivs
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cornell university
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university of hertfordshire
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"social networking services"
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"big brother" reputation
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world research summit for tourism and hospitality
spg
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youtube
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university of hertfordshire blog
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Presentations
(10)Likes
(3)Suomalaisten matkailuyritysten sosiaalisen median käyttö
Juho Pesonen
•
10 years ago
Social media for MICE
Julia Trushina
•
10 years ago
Personal Information
Organization / Workplace
Finland Finland
Occupation
Customer Experience Professional, Educator, HAAGA-HELIA UAS
Industry
Hospitality / Leisure
Website
hoc13.wordpress.com/
About
Multi-awarded Hospitality Management professional with 15 years of frontline experience developing and launching highly regarded hotels, restaurants, and inspired service offerings around the Europe. My research involves Social Networking Services and Brand Reputation Management. I am extremely well versed in social media, with strong knowledge of digital and mobile marketing as well as online and offline customer dialog with a proficiency at integrating all communications into a cohesive and cost effective strategy that meets business goals. I am a polished public speaker with exceptional understanding in conceiving creative ideas for leading consumer brands, and being an expert in socia...
Tags
hospitality
facebook
hotel
haaga-helia
restaurants and bars
social media
amarillo
twitter
restaurant
experience
conference
social media marketing
tribe
hotelli
sosiaalinen media
tivs
cave
surround
scent
3d
videomapping
sensory
tourism
augmented reality
mixed reality
immersive
thebox
meeting technology
inspiration
insightspaces
meeting
future
kenno
lisbon
finland
proof
peer review
evidence
statistics
fan pages
value
proceedings
inbam
cornell university
market research
virtual community
social network service
university of hertfordshire
divia
"social networking services"
entertainment
management
blog
"big brother" reputation
brand
world research summit for tourism and hospitality
spg
sheraton
marketing strategy
luxury collection
coca-cola
starbucks
ravintola
youtube
radian6
flickr
research
university of hertfordshire blog
pasi tuominen brand
travel
social networks
tripadvisor
reputation
review
vastuullisuus
kuluttaja
asikaskyttytyminen
keskutelut
yhteis
ymprist
See more