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Wax on,
wax off
Toyota Kata puzzle experience
Håkan Forss, Agile Coach @ King, @hakanforss
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
© King.com Ltd 2015 – Commercially confidential
Håkan Forss
Agile Coach
@hakanforss
I’m a huge LEGO fan!
DISCLAIMER
LEGO® is a trademark of the LEGO
Group, which does not sponsor,
authorize or endorse this presentation.
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
© King.com Ltd 2015 – Commercially confidential
We make great games
About King
Page 4
© King.com Ltd 2015 – Commercially confidential Page 5
Some stats and facts
1.000.000.000.000
463 million monthly active
users around the world
(Q1 2016)
Approximately 1.4 billion
average daily game plays across
our games (Q3 2015)
More than 1 trillion levels played!
3 games in the top 15 grossing games
on the Apple App Store and on Google Play in the US in Q1 2016
About King
© King.com Ltd 2015 – Commercially confidential
We make great games
About King
Page 6
2000Employees (approx. Q1 2016)
King has offices and studios in
Stockholm, London, Barcelona,
Bucharest, Malmo, Berlin,
Singapore, Seattle, San
Francisco, Malta, Tokyo, Seoul
and Shanghai.
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
What is a Kata?
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Wax on, wax off
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
What is a Kata?
It’s a routine you practice, so it's
pattern becomes an automatic habit
that gives you some new skills!
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
What is a Kata?
Synthesizing thought and
behavior in skillful action;
the metacognition of
reflection in action
Ikujiro Nonaka - Managing Flow
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Create ”muscle memory”
for continuous improvements
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Planning Phase
Understand
Direction
Grasp Current
Condition
Executing Phase
Set the Next
Target
Condition
Experiment
toward Target
Condition
Repeat
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Planning Phase
Understand
Direction
Grasp Current
Condition
Executing Phase
Set the Next
Target
Condition
Experiment
toward Target
Condition
Repeat
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
It's a scientific routine for
achieving tough goals
experiment
Verb /ɪkˈsper.ɪ.ment/
to try something in order
to discover what it is like
or find out more about it.
What is an Experiment?
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
experiment
Verb /ɪkˈsper.ɪ.ment/
to try something in order
to discover what it is like
or find out more about it.
What is an Experiment?
Good enough for now,
safe enough to try!
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
© King.com Ltd 2015 – Commercially confidential
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Thank you
© King.com Ltd 2015 – Commercially confidential
Puff
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
© King.com Ltd 2015 – Commercially confidential
Oh, I did NOT
expect that!
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
The sound of learning
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Hypothesis
Prediction
Experiment
Observation
Learning
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Prediction
Observation
Observation
+
Δ
-Δ
Hypothesis
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Expect at least 50% of the
experiments should not give the
expected result
This is when we REALLY learn!
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
© King.com Ltd 2015 – Commercially confidential
#fail
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
© King.com Ltd 2015 – Commercially confidential
#fail
First Attempt In Learning
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Go ahead and build the
puzzle one time!
Take the puzzle out.
Build the puzzle once, without timing it.
Study the picture
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
THREE THINGS TO DO NEXT
Choose a Team Name
Select a Data Recorder
Select a Timekeeper/Observer
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
TODAY'S GROUND RULES
(1) "START Position" =
- Puzzle pieces shuffled in random order
- Pieces face down in one stack
- Hands flat on the table
- No talking, you're ready to go
(2) All Teams Start Together
a. Instructor calls "START"
b. Build the puzzle (talking allowed)
c. Note the elapsed time on your form
(3) Don't Write on the Puzzle
www.katatogrow.com
LET'S ESTABLISH A
BASELINE TIME FOR YOUR TEAM
Record your
times here
Vision
Current
Condition
Target
Condition
Challenge
Target
Condition
Target
Condition
Target
Condition
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Vision: To boldly go where no brick has been before!
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Current Condition
Challenge: …We choose to go to the moon in this decade…
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Target Condition
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Target Condition
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Target Condition
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Target Condition
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Image courtesy of the Earth Science and Remote Sensing Unit, NASA Johnson Space Center
Mission:AS11 Roll:44 Frame:6548
Target Condition
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Challenge
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Current
Condition
Current
Condition
Challenge
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Target
Condition
Current
Condition
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Experiment toward Target Condition
Target
Condition
Current
Condition
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Experiment toward Target Condition
Target
Condition
Current
Condition
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Experiment toward Target Condition
Target
Condition
Current
Condition
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Experiment toward Target Condition
Target
Condition
Current
Condition
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Experiment toward Target Condition
Target
Condition
Current
Condition
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Experiment toward Target Condition
Target
Condition
Current
Condition
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Experiment toward Target Condition
Target
Condition
Current
Condition
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Experiment toward Target Condition
Target
Condition
Current
Condition
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Experiment toward Target Condition
Planning Phase
Understand
Direction
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Build the puzzle in
15 Seconds
15 Seconds!
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
UNDERSTANDING THE CHALLENGE
We often face challenges in life. No need to
worry, because you don't need to get all the
way there right away!
A challenge often even gives us a useful sense
of direction.
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
DRAW YOUR CHALLENGE LINE
ON THE 'EXPERIMENTING' FORM
CH
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Planning Phase
Understand
Direction
Grasp Current
Condition
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
What was your team's
last baseline time?
GRASPING THE CURRENT CONDITION
It's important to understand where you
currently are, before you set your next goal.
Don't pull goals randomly out of the air.
A team should feel like its goals are
meaningful.
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Planning Phase
Understand
Direction
Grasp Current
Condition
Set the Next
Target
Condition
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
SETTING YOUR NEXT TARGET CONDITION
Break a big challenge down into smaller goals.
Set an easier and closer goal that's on the way
to your challenge. When you get there you can
set the next goal.
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Planning Phase
Understand
Direction
Grasp Current
Condition
Set the Next
Target
Condition
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
What puzzle build
time does your team want
to reach in 5 experiments?
02:00
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
TIME’S UP
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Planning Phase
Understand
Direction
Grasp Current
Condition
Set the Next
Target
Condition
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
What is your next
Target Condition?
DRAW YOUR TARGET CONDITION LINE
ON THE 'EXPERIMENTING' FORM
TC
CH
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Planning Phase
Understand
Direction
Grasp Current
Condition
Executing Phase
Set the Next
Target
Condition
Experiment
toward Target
Condition
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
EXPERIMENTING TO GET THERE
You never know in advance exactly how you will
achieve a goal.
We need to test the ideas we have. A good way to
reach a goal is to experiment rapidly. Try
something, see what happens, and then adjust
based on what you learn.
Hypothesis
Prediction
Experiment
Observation
Learning
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
HOW WE'LL EXPERIMENT
4 Minutes per Round
1. Instructor calls "START"
2. Build the puzzle
3. Note the elapsed time on your form
4. Discuss what you plan to do next
5. Write ideas you want to test onto the form
AFTER EACH EXPERIMENT
WE'LL REFLECT
After each round we'll
ask one team this set of
Reflection Questions
(Before)
Write down the next
ideas you want to test
(After)
Write in how much the
time changed compared
to the last round
(After)
Mark the elapsed time
THE EXPERIMENTING FORM
What to record in each round
(Before)
Write down you
expect will happen
(After)
Write down what you
learned from the
experiment
PLEASE PLAN YOUR FIRST EXPERIMENT
Write the ideas you want to test next
on your 'Experimenting' form
Write down the next
ideas you want to test
Write down you
expect will happen
02:00
TIME’S UP
TODAY'S GROUND RULES
(1) "START Position" =
- Puzzle pieces shuffled in random order
- Pieces face down in one stack
- Hands flat on the table
- No talking, you're ready to go
(2) All Teams Start Together
a. Instructor calls "START"
b. Build the puzzle (talking allowed)
c. Note the elapsed time on your form
(3) Don't Write on the Puzzle
www.katatogrow.com
04:00
TIME’S UP
Toyota Kata Puzzle Experience Workshop
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Leader coaching the learners
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
True Lean/Agile Leadership style
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
A STORY
Names and places has been changed to protect the guilty
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Not so fast
Not so motivated
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Faster
Motivated
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
POSITIVE- GREEN
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
POSITIVE- GREEN
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
NEGATIVE - RED
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
NEGATIVE - RED
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
GREEN
GREEN
RED
RED
Reality
Measured
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
GREEN
GREEN
RED
RED
Reality
Measured
POSITIVE
NEGATIVE
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
GREEN
GREEN
RED
RED
Reality
Measured
FALSE POSITIVE
FALSE NEGATIVE
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Planning Phase
Understand
Direction
Grasp Current
Condition
Executing Phase
Set the Next
Target
Condition
Experiment
toward Target
Condition
Repeat
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
GREEN is really
GREEN
RED is really RED
The Vision
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
The ChallangeRED is really RED
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Planning Phase
Understand
Direction
Grasp Current
Condition
Executing Phase
Set the Next
Target
Condition
Experiment
toward Target
Condition
Repeat
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Focus process
Continuous Integration process
Challenge
RED is really RED
Target Condition
Achieve by:
Actual Condition PDCA Cycle Records
Obstacle parking lot
???
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
We don’t really know!
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Focus process
Continuous Integration process
Challenge
RED is really RED
Target Condition
Achieve by:
Actual Condition
70% RED that should have been
GREEN
PDCA Cycle Records
Obstacle parking lot
0%
20%
40%
60%
80%
100%
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Planning Phase
Understand
Direction
Grasp Current
Condition
Executing Phase
Set the Next
Target
Condition
Experiment
toward Target
Condition
Repeat
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
What is our next
Target Condition?
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Focus process
Continuous Integration process
Challenge
RED is really RED
Target Condition
Achieve by: in one month
40% RED that should have been
GREEN
Actual Condition
70% RED that should have been
GREEN
PDCA Cycle Records
Obstacle parking lot
0%
20%
40%
60%
80%
100%
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Planning Phase
Understand
Direction
Grasp Current
Condition
Executing Phase
Set the Next
Target
Condition
Experiment
toward Target
Condition
Repeat
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
The Improvement Kata Handbook is Copyright © 2012 by Mike Rother
http://www-personal.umich.edu/~mrother/Materials_to_Download.html
Focus process
Continuous Integration process
Challenge
RED is really RED
Target Condition
Achieve by: in one month
40% RED that should have been
GREEN
Actual Condition
70% RED that should have been
GREEN
PDCA Cycle Records
Obstacle parking lot
0%
20%
40%
60%
80%
100%
1) What is the Target Condition?
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Focus process
Continuous Integration process
Challenge
RED is really RED
Target Condition
Achieve by: in one month
40% RED that should have been
GREEN
Actual Condition
70% RED that should have been
GREEN
PDCA Cycle Records
Obstacle parking lot
0%
20%
40%
60%
80%
100%
2) What is the Actual Condition now?
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Focus process
Continuous Integration process
Challenge
RED is really RED
Target Condition
Achieve by: in one month
40% RED that should have been
GREEN
Actual Condition
70% RED that should have been
GREEN
PDCA Cycle Records
Obstacle parking lot
0%
20%
40%
60%
80%
100%
3) What Obstacles do you think are preventing
you from reaching the target condition?
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Toyota Kata Puzzle Experience Workshop
Target Condition
40% that should
have been
Current Condition
70% that should have
been
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Obstacle 1
Obstacle 2
Obstacle 3
Obstacle 4
Obstacle 1
Obstacle 2
Obstacle 3
Obstacle 4
Which One are you addressing now?
Focus process
Continuous Integration process
Challenge
RED is really RED
Target Condition
Achieve by: in one month
40% RED that should have been
GREEN
Actual Condition
65% RED that should have been
GREEN
PDCA Cycle Records
Obstacle parking lot
0%
20%
40%
60%
80%
100%
4) What is your Next Step (next experiment)
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
4) What is your Next Step (next PDCA/experiment)
What do you Expect?
5) When can we go and see what we
have learned from taking that step?
Target Condition
40% that should
have been
Current Condition
70% that should have
been
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
The Improvement Kata Handbook is Copyright © 2012 by Mike Rother
http://www-personal.umich.edu/~mrother/Materials_to_Download.html
The Improvement Kata Handbook is Copyright © 2012 by Mike Rother
http://www-personal.umich.edu/~mrother/Materials_to_Download.html
1) What was your Last Step?
2) What did you Expect?
3) What Actually Happened?
4) What did you Learn?
Learning
The Improvement Kata Handbook is Copyright © 2012 by Mike Rother
http://www-personal.umich.edu/~mrother/Materials_to_Download.html
Target Condition
40% that should
have been
Current Condition
65% that should have
been
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Focus process
Continuous Integration process
Challenge
RED is really RED
Target Condition
Achieve by: in one month
40% RED that should have been
GREEN
Actual Condition
65% RED that should have been
GREEN
PDCA Cycle Records
Obstacle parking lot
0%
20%
40%
60%
80%
100%
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Still not so fast
Motivation is still low
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Obstacle 1
Obstacle 2
Too busy to improve!!
Obstacle 3
Obstacle 4
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Focus process
Continuous Integration process
Challenge
RED is really RED
Target Condition
Achieve by: in one month
40% RED that should have been
GREEN
Actual Condition
65% RED that should have been
GREEN
PDCA Cycle Records
Obstacle parking lot
0%
20%
40%
60%
80%
100%
MEET EVERY DAY
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Target Condition
40% that should
have been
Current Condition
60% that should have
been
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Target Condition
40% that should
have been
Current Condition
55% that should have
been
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Focus process
Continuous Integration process
Challenge
RED is really RED
Target Condition
Achieve by: in one month
40% RED that should have been
GREEN
Actual Condition
55% RED that should have been
GREEN
PDCA Cycle Records
Obstacle parking lot
0%
20%
40%
60%
80%
100%
MEET AS SOON
AS DONE
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Target Condition
40% that should
have been
Current Condition
50% that should have
been
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Target Condition
40% that should
have been
Current Condition
45% that should have
been
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Target Condition
40% that should
have been
Current Condition
40% that should have
been
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Focus process
Continuous Integration process
Challenge
RED is really RED
Target Condition
Achieve by: in one month
40% RED that should have been
GREEN
Actual Condition
40% RED that should have been
GREEN
PDCA Cycle Records
Obstacle parking lot
0%
20%
40%
60%
80%
100%
MEET AS SOON
AS DONE
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
More improvements
Motivation is high
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Rocks !!
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Thank you
© King.com Ltd 2015 – Commercially confidential
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Create ”muscle memory”
for continuous improvements
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Planning Phase
Understand
Direction
Grasp Current
Condition
Executing Phase
Set the Next
Target
Condition
Experiment
toward Target
Condition
Repeat
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
The Improvement Kata Handbook is Copyright © 2012 by Mike Rother
http://www-personal.umich.edu/~mrother/Materials_to_Download.html
Thank you
© King.com Ltd 2015 – Commercially confidential
Q & AHåkan Forss
Mail: hakan.forss@king.com
Twitter: @hakanforss
Blog: http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

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Toyota Kata Puzzle Experience Workshop

  • 1. Wax on, wax off Toyota Kata puzzle experience Håkan Forss, Agile Coach @ King, @hakanforss Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 2. © King.com Ltd 2015 – Commercially confidential Håkan Forss Agile Coach @hakanforss
  • 3. I’m a huge LEGO fan! DISCLAIMER LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 4. © King.com Ltd 2015 – Commercially confidential We make great games About King Page 4
  • 5. © King.com Ltd 2015 – Commercially confidential Page 5 Some stats and facts 1.000.000.000.000 463 million monthly active users around the world (Q1 2016) Approximately 1.4 billion average daily game plays across our games (Q3 2015) More than 1 trillion levels played! 3 games in the top 15 grossing games on the Apple App Store and on Google Play in the US in Q1 2016 About King
  • 6. © King.com Ltd 2015 – Commercially confidential We make great games About King Page 6 2000Employees (approx. Q1 2016) King has offices and studios in Stockholm, London, Barcelona, Bucharest, Malmo, Berlin, Singapore, Seattle, San Francisco, Malta, Tokyo, Seoul and Shanghai.
  • 7. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 8. What is a Kata? Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 9. Wax on, wax off Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 10. What is a Kata? It’s a routine you practice, so it's pattern becomes an automatic habit that gives you some new skills! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 11. What is a Kata? Synthesizing thought and behavior in skillful action; the metacognition of reflection in action Ikujiro Nonaka - Managing Flow Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 12. Create ”muscle memory” for continuous improvements Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 13. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 14. Planning Phase Understand Direction Grasp Current Condition Executing Phase Set the Next Target Condition Experiment toward Target Condition Repeat Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 15. Planning Phase Understand Direction Grasp Current Condition Executing Phase Set the Next Target Condition Experiment toward Target Condition Repeat Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com It's a scientific routine for achieving tough goals
  • 16. experiment Verb /ɪkˈsper.ɪ.ment/ to try something in order to discover what it is like or find out more about it. What is an Experiment? Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 17. experiment Verb /ɪkˈsper.ɪ.ment/ to try something in order to discover what it is like or find out more about it. What is an Experiment? Good enough for now, safe enough to try! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 18. © King.com Ltd 2015 – Commercially confidential Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 19. Thank you © King.com Ltd 2015 – Commercially confidential Puff Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 20. © King.com Ltd 2015 – Commercially confidential Oh, I did NOT expect that! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 21. The sound of learning Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 22. Hypothesis Prediction Experiment Observation Learning Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 23. Prediction Observation Observation + Δ -Δ Hypothesis Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 24. Expect at least 50% of the experiments should not give the expected result This is when we REALLY learn! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 25. © King.com Ltd 2015 – Commercially confidential #fail Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 26. © King.com Ltd 2015 – Commercially confidential #fail First Attempt In Learning Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 27. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 28. Go ahead and build the puzzle one time! Take the puzzle out. Build the puzzle once, without timing it. Study the picture Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 29. THREE THINGS TO DO NEXT Choose a Team Name Select a Data Recorder Select a Timekeeper/Observer Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 30. TODAY'S GROUND RULES (1) "START Position" = - Puzzle pieces shuffled in random order - Pieces face down in one stack - Hands flat on the table - No talking, you're ready to go (2) All Teams Start Together a. Instructor calls "START" b. Build the puzzle (talking allowed) c. Note the elapsed time on your form (3) Don't Write on the Puzzle www.katatogrow.com
  • 31. LET'S ESTABLISH A BASELINE TIME FOR YOUR TEAM Record your times here
  • 33. Vision: To boldly go where no brick has been before! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 35. Challenge: …We choose to go to the moon in this decade… Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 36. Target Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 37. Target Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 38. Target Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 39. Target Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 40. Image courtesy of the Earth Science and Remote Sensing Unit, NASA Johnson Space Center Mission:AS11 Roll:44 Frame:6548 Target Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 41. Challenge Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com Current Condition
  • 42. Current Condition Challenge Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 43. Target Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com Experiment toward Target Condition
  • 44. Target Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com Experiment toward Target Condition
  • 45. Target Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com Experiment toward Target Condition
  • 46. Target Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com Experiment toward Target Condition
  • 47. Target Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com Experiment toward Target Condition
  • 48. Target Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com Experiment toward Target Condition
  • 49. Target Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com Experiment toward Target Condition
  • 50. Target Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com Experiment toward Target Condition
  • 51. Target Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com Experiment toward Target Condition
  • 52. Planning Phase Understand Direction Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com Build the puzzle in 15 Seconds
  • 53. 15 Seconds! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 54. UNDERSTANDING THE CHALLENGE We often face challenges in life. No need to worry, because you don't need to get all the way there right away! A challenge often even gives us a useful sense of direction. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 55. DRAW YOUR CHALLENGE LINE ON THE 'EXPERIMENTING' FORM CH Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 56. Planning Phase Understand Direction Grasp Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com What was your team's last baseline time?
  • 57. GRASPING THE CURRENT CONDITION It's important to understand where you currently are, before you set your next goal. Don't pull goals randomly out of the air. A team should feel like its goals are meaningful. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 58. Planning Phase Understand Direction Grasp Current Condition Set the Next Target Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 59. SETTING YOUR NEXT TARGET CONDITION Break a big challenge down into smaller goals. Set an easier and closer goal that's on the way to your challenge. When you get there you can set the next goal. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 60. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 61. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 62. Planning Phase Understand Direction Grasp Current Condition Set the Next Target Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com What puzzle build time does your team want to reach in 5 experiments?
  • 63. 02:00 Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 64. TIME’S UP Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 65. Planning Phase Understand Direction Grasp Current Condition Set the Next Target Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com What is your next Target Condition?
  • 66. DRAW YOUR TARGET CONDITION LINE ON THE 'EXPERIMENTING' FORM TC CH Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 67. Planning Phase Understand Direction Grasp Current Condition Executing Phase Set the Next Target Condition Experiment toward Target Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 68. EXPERIMENTING TO GET THERE You never know in advance exactly how you will achieve a goal. We need to test the ideas we have. A good way to reach a goal is to experiment rapidly. Try something, see what happens, and then adjust based on what you learn.
  • 69. Hypothesis Prediction Experiment Observation Learning Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 70. HOW WE'LL EXPERIMENT 4 Minutes per Round 1. Instructor calls "START" 2. Build the puzzle 3. Note the elapsed time on your form 4. Discuss what you plan to do next 5. Write ideas you want to test onto the form
  • 71. AFTER EACH EXPERIMENT WE'LL REFLECT After each round we'll ask one team this set of Reflection Questions
  • 72. (Before) Write down the next ideas you want to test (After) Write in how much the time changed compared to the last round (After) Mark the elapsed time THE EXPERIMENTING FORM What to record in each round (Before) Write down you expect will happen (After) Write down what you learned from the experiment
  • 73. PLEASE PLAN YOUR FIRST EXPERIMENT Write the ideas you want to test next on your 'Experimenting' form Write down the next ideas you want to test Write down you expect will happen
  • 74. 02:00
  • 76. TODAY'S GROUND RULES (1) "START Position" = - Puzzle pieces shuffled in random order - Pieces face down in one stack - Hands flat on the table - No talking, you're ready to go (2) All Teams Start Together a. Instructor calls "START" b. Build the puzzle (talking allowed) c. Note the elapsed time on your form (3) Don't Write on the Puzzle www.katatogrow.com
  • 77. 04:00
  • 80. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 81. Leader coaching the learners Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 82. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 83. True Lean/Agile Leadership style Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 84. A STORY Names and places has been changed to protect the guilty Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 85. Not so fast Not so motivated Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 86. Faster Motivated Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 87. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 88. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 89. POSITIVE- GREEN Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 90. POSITIVE- GREEN Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 91. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 92. NEGATIVE - RED Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 93. NEGATIVE - RED Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 94. GREEN GREEN RED RED Reality Measured Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 95. GREEN GREEN RED RED Reality Measured POSITIVE NEGATIVE Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 96. GREEN GREEN RED RED Reality Measured FALSE POSITIVE FALSE NEGATIVE Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 97. Planning Phase Understand Direction Grasp Current Condition Executing Phase Set the Next Target Condition Experiment toward Target Condition Repeat Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 98. GREEN is really GREEN RED is really RED The Vision Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 99. The ChallangeRED is really RED Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 100. Planning Phase Understand Direction Grasp Current Condition Executing Phase Set the Next Target Condition Experiment toward Target Condition Repeat Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 101. Focus process Continuous Integration process Challenge RED is really RED Target Condition Achieve by: Actual Condition PDCA Cycle Records Obstacle parking lot ??? Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 102. We don’t really know! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 103. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 104. Focus process Continuous Integration process Challenge RED is really RED Target Condition Achieve by: Actual Condition 70% RED that should have been GREEN PDCA Cycle Records Obstacle parking lot 0% 20% 40% 60% 80% 100% Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 105. Planning Phase Understand Direction Grasp Current Condition Executing Phase Set the Next Target Condition Experiment toward Target Condition Repeat Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 106. What is our next Target Condition? Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 107. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 108. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 109. Focus process Continuous Integration process Challenge RED is really RED Target Condition Achieve by: in one month 40% RED that should have been GREEN Actual Condition 70% RED that should have been GREEN PDCA Cycle Records Obstacle parking lot 0% 20% 40% 60% 80% 100% Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 110. Planning Phase Understand Direction Grasp Current Condition Executing Phase Set the Next Target Condition Experiment toward Target Condition Repeat Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 111. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother http://www-personal.umich.edu/~mrother/Materials_to_Download.html
  • 112. Focus process Continuous Integration process Challenge RED is really RED Target Condition Achieve by: in one month 40% RED that should have been GREEN Actual Condition 70% RED that should have been GREEN PDCA Cycle Records Obstacle parking lot 0% 20% 40% 60% 80% 100% 1) What is the Target Condition? Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 113. Focus process Continuous Integration process Challenge RED is really RED Target Condition Achieve by: in one month 40% RED that should have been GREEN Actual Condition 70% RED that should have been GREEN PDCA Cycle Records Obstacle parking lot 0% 20% 40% 60% 80% 100% 2) What is the Actual Condition now? Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 114. Focus process Continuous Integration process Challenge RED is really RED Target Condition Achieve by: in one month 40% RED that should have been GREEN Actual Condition 70% RED that should have been GREEN PDCA Cycle Records Obstacle parking lot 0% 20% 40% 60% 80% 100% 3) What Obstacles do you think are preventing you from reaching the target condition? Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 116. Target Condition 40% that should have been Current Condition 70% that should have been Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 118. Obstacle 1 Obstacle 2 Obstacle 3 Obstacle 4 Which One are you addressing now?
  • 119. Focus process Continuous Integration process Challenge RED is really RED Target Condition Achieve by: in one month 40% RED that should have been GREEN Actual Condition 65% RED that should have been GREEN PDCA Cycle Records Obstacle parking lot 0% 20% 40% 60% 80% 100% 4) What is your Next Step (next experiment) Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 120. 4) What is your Next Step (next PDCA/experiment) What do you Expect? 5) When can we go and see what we have learned from taking that step?
  • 121. Target Condition 40% that should have been Current Condition 70% that should have been Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 122. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother http://www-personal.umich.edu/~mrother/Materials_to_Download.html
  • 123. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother http://www-personal.umich.edu/~mrother/Materials_to_Download.html
  • 124. 1) What was your Last Step? 2) What did you Expect? 3) What Actually Happened? 4) What did you Learn? Learning
  • 125. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother http://www-personal.umich.edu/~mrother/Materials_to_Download.html
  • 126. Target Condition 40% that should have been Current Condition 65% that should have been Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 127. Focus process Continuous Integration process Challenge RED is really RED Target Condition Achieve by: in one month 40% RED that should have been GREEN Actual Condition 65% RED that should have been GREEN PDCA Cycle Records Obstacle parking lot 0% 20% 40% 60% 80% 100% Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 128. Still not so fast Motivation is still low Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 129. Obstacle 1 Obstacle 2 Too busy to improve!! Obstacle 3 Obstacle 4 Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 130. Focus process Continuous Integration process Challenge RED is really RED Target Condition Achieve by: in one month 40% RED that should have been GREEN Actual Condition 65% RED that should have been GREEN PDCA Cycle Records Obstacle parking lot 0% 20% 40% 60% 80% 100% MEET EVERY DAY Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 131. Target Condition 40% that should have been Current Condition 60% that should have been Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 132. Target Condition 40% that should have been Current Condition 55% that should have been Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 133. Focus process Continuous Integration process Challenge RED is really RED Target Condition Achieve by: in one month 40% RED that should have been GREEN Actual Condition 55% RED that should have been GREEN PDCA Cycle Records Obstacle parking lot 0% 20% 40% 60% 80% 100% MEET AS SOON AS DONE Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 134. Target Condition 40% that should have been Current Condition 50% that should have been Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 135. Target Condition 40% that should have been Current Condition 45% that should have been Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 136. Target Condition 40% that should have been Current Condition 40% that should have been Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 137. Focus process Continuous Integration process Challenge RED is really RED Target Condition Achieve by: in one month 40% RED that should have been GREEN Actual Condition 40% RED that should have been GREEN PDCA Cycle Records Obstacle parking lot 0% 20% 40% 60% 80% 100% MEET AS SOON AS DONE Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 138. More improvements Motivation is high Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 139. Rocks !! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 140. Thank you © King.com Ltd 2015 – Commercially confidential Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 141. Create ”muscle memory” for continuous improvements Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 142. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 143. Planning Phase Understand Direction Grasp Current Condition Executing Phase Set the Next Target Condition Experiment toward Target Condition Repeat Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 144. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother http://www-personal.umich.edu/~mrother/Materials_to_Download.html
  • 145. Thank you © King.com Ltd 2015 – Commercially confidential Q & AHåkan Forss Mail: hakan.forss@king.com Twitter: @hakanforss Blog: http://hakanforss.wordpress.com Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com