Habits for continuous improvements
3 & 4 October, 2013 Paris, France
hakan.forss@avegagroup.se
@hakanforss
http://hakanfor...
“We are what we repeatedly do.
Excellence, then, is not an act,
but a habit.”
Aristotle
Created by Håkan Forss @hakanforss...
Improvements are experiments
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Puff
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Oh, I did NOT
expect that!
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
The sound of learning
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Hypothesis
Prediction
Experiment
Observation
Learning
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Expect at least 50% of the
experiments will not give the
expected result
This is when we REALLY learn!
Created by Håkan Fo...
Let’s do an experiment!
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Cross your arms
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Now cross them the other way
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
We need to rewire our brains for
continuous improvements
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Håkan Forss
Lean/Agile Coach
@hakanforss
Agile/Scrum/XP
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Lean & Kanban
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
What is a Kata?
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Wax on, wax off
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Create ”muscle memory”
for continuous improvements
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Vision
Current
Condition
Target
Condition
Challenge
Target
Condition
Target
Condition
Target
Condition
Created by Håkan Fo...
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
The Improvement Kata Handbook is Copyright © 2012 by Mike Rother
http://www-personal.umich.edu/~mrother/Materials_to_Downl...
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
The Vision
Process focused
Not outcome focused
Not a business or company vision
Created by Håkan Forss @hakanforss http://...
Toyota’s Vision for Its
Production Operations
Zero defects
100 percent value added
One-piece flow, in sequence, on
demand
...
Software development
Vision example
Zero defects, in production
100 percent value added
Highest value first, on demand
Sec...
The Improvement Kata Handbook is Copyright © 2012 by Mike Rother
http://www-personal.umich.edu/~mrother/Materials_to_Downl...
Get out of the corner office
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
What to collect
Data and facts, not gut feel
Process description (Value Stream Map)
Process metrics
Outcome metrics
Create...
The Improvement Kata Handbook is Copyright © 2012 by Mike Rother
http://www-personal.umich.edu/~mrother/Materials_to_Downl...
Our next target
condition is…
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Beyond the knowledge
threshold
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Put a square peg in a
round hole
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Setting a target condition
Hypothesis on the journey towards
the next Challenge and Vision
Based on your business strategy...
Current
Condition
Target
Condition
Challenge
Target
Condition
Target
Condition
Target
Condition
Created by Håkan Forss @ha...
Current
Condition
Challenge
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Target Condition examples
All work visible
Lead time 60 days (from 80 days)
Work-in-process 15 (from 20)
Deploy to product...
The Improvement Kata Handbook is Copyright © 2012 by Mike Rother
http://www-personal.umich.edu/~mrother/Materials_to_Downl...
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Target
Condition
Current
Condition
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Target
Condition
Current
Condition
P
DC
A
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Leader coaching the learners
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
The Improvement Kata Handbook is Copyright © 2012 by Mike Rother
http://www-personal.umich.edu/~mrother/Materials_to_Downl...
The Improvement Kata Handbook is Copyright © 2012 by Mike Rother
http://www-personal.umich.edu/~mrother/Materials_to_Downl...
The Improvement Kata Handbook is Copyright © 2012 by Mike Rother
http://www-personal.umich.edu/~mrother/Materials_to_Downl...
Rocks !!
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Your treasure map to
Toyota Kata!
http://hakanforss.wordpress.com/tag/toyota-kata/
http://www.slideshare.net/hkanforss/
ht...
Håkan Forss
Mail: hakan.forss@avegagroup.se
Twitter: @hakanforss
Blog: http://hakanforss.wordpress.com
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Toyota Kata – habits for continuous improvements Lean IT Summit 2013

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Toyota Kata – habits for continuous improvements
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“We are what we repeatedly do. Excellence, then, is not an act, but a habit.” - Aristotle
 
What are the habits, or routines, you need to put in place to continuously strive for excellence? How do we create a culture of continuous improvement?
In this session you will learn about continuous improvement routines that help you close the gap between your current condition and you desired future state. You will learn how you can probe through the unknown in small deliberate steps. You will also be introduced to the leadership routines to build a continuous improvement culture. These routines are what we call Toyota Kata.

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Toyota Kata – habits for continuous improvements Lean IT Summit 2013

  1. 1. Habits for continuous improvements 3 & 4 October, 2013 Paris, France hakan.forss@avegagroup.se @hakanforss http://hakanforss.wordpress.com/ Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  2. 2. “We are what we repeatedly do. Excellence, then, is not an act, but a habit.” Aristotle Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  3. 3. Improvements are experiments Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  4. 4. Puff Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  5. 5. Oh, I did NOT expect that! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  6. 6. The sound of learning Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  7. 7. Hypothesis Prediction Experiment Observation Learning Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  8. 8. Expect at least 50% of the experiments will not give the expected result This is when we REALLY learn! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  9. 9. Let’s do an experiment! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  10. 10. Cross your arms Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  11. 11. Now cross them the other way Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  12. 12. We need to rewire our brains for continuous improvements Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  13. 13. Håkan Forss Lean/Agile Coach @hakanforss
  14. 14. Agile/Scrum/XP Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  15. 15. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  16. 16. Lean & Kanban Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  17. 17. What is a Kata? Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  18. 18. Wax on, wax off Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  19. 19. Create ”muscle memory” for continuous improvements Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  20. 20. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  21. 21. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  22. 22. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  23. 23. Vision Current Condition Target Condition Challenge Target Condition Target Condition Target Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  24. 24. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  25. 25. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother http://www-personal.umich.edu/~mrother/Materials_to_Download.html
  26. 26. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  27. 27. The Vision Process focused Not outcome focused Not a business or company vision Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  28. 28. Toyota’s Vision for Its Production Operations Zero defects 100 percent value added One-piece flow, in sequence, on demand Security for people (no injuries) Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  29. 29. Software development Vision example Zero defects, in production 100 percent value added Highest value first, on demand Security for people (no injuries) Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  30. 30. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother http://www-personal.umich.edu/~mrother/Materials_to_Download.html
  31. 31. Get out of the corner office Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  32. 32. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  33. 33. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  34. 34. What to collect Data and facts, not gut feel Process description (Value Stream Map) Process metrics Outcome metrics Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  35. 35. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother http://www-personal.umich.edu/~mrother/Materials_to_Download.html
  36. 36. Our next target condition is… Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  37. 37. Beyond the knowledge threshold Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  38. 38. Put a square peg in a round hole Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  39. 39. Setting a target condition Hypothesis on the journey towards the next Challenge and Vision Based on your business strategy and model for process improvement Follow the Goldilocks rule Not too hard, Not too easy, Just Right Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  40. 40. Current Condition Target Condition Challenge Target Condition Target Condition Target Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  41. 41. Current Condition Challenge Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  42. 42. Target Condition examples All work visible Lead time 60 days (from 80 days) Work-in-process 15 (from 20) Deploy to production every 2 weeks Specification by Example is used for 80% of the features Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  43. 43. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother http://www-personal.umich.edu/~mrother/Materials_to_Download.html
  44. 44. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  45. 45. Target Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  46. 46. Target Condition Current Condition P DC A Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  47. 47. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  48. 48. Leader coaching the learners Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  49. 49. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  50. 50. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother http://www-personal.umich.edu/~mrother/Materials_to_Download.html
  51. 51. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother http://www-personal.umich.edu/~mrother/Materials_to_Download.html
  52. 52. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother http://www-personal.umich.edu/~mrother/Materials_to_Download.html
  53. 53. Rocks !! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  54. 54. Your treasure map to Toyota Kata! http://hakanforss.wordpress.com/tag/toyota-kata/ http://www.slideshare.net/hkanforss/ http://www-personal.umich.edu/~mrother/Homepage.html http://www.lean.org/kata/ http://www.slideshare.net/mike734 http://www.slideshare.net/BillCW3/ Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  55. 55. Håkan Forss Mail: hakan.forss@avegagroup.se Twitter: @hakanforss Blog: http://hakanforss.wordpress.com

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