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Toyota kata – Agile saturday x 2014 02-15
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Toyota kata – Agile saturday x 2014 02-15

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“We are what we repeatedly do. Excellence, then, is not an act, but a habit.” – Aristotle ...

“We are what we repeatedly do. Excellence, then, is not an act, but a habit.” – Aristotle

What are the habits, routines, behavior patterns, needed to strive for excellence every day? How do we create a culture of continuous learning and improvement?

Building on the power of habits, Toyota Kata will help you build a culture of continuous learning and improvement, a kaizen culture.

In this session, you will be introduced to the two main Kata* of the Toyota Kata, the Improvement Kata and Coaching Kata. You will learn how the Improvement Kata and Coaching Kata can become your “muscle memory” for continuous learning and improvements in your organization. These daily habits or routines will help you to strive towards your vision, your state of awesomeness, in small experiments focused on learning. The Improvement Kata will form the habits of doing small daily experiments focused on learning and improving. The Coaching Kata will form the habits of the leaders of the organization to help the learners learn and improve.

In this session, we will take Toyota Kata out of the manufacturing context and put it into the knowledge work context. You will learn how you can start applying the Improvement Kata and Coaching Kata in a software development context tomorrow.

Time to stop collecting problems and start forming new habits of learning and improving!

(*) Kata means pattern, routine, habits or way of doing things. Kata is about creating a fast “muscle memory” of how to take action instantaneously in a situation without having to go through a slower logical procedure. A Kata is something that you practice over and over striving for perfection. If the Kata itself is relative static, the content of the Kata, as we execute it is modified based on the situation and context in real-time as it happens. A Kata as different from a routine in that it contains a continuous self-renewal process.

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Toyota kata – Agile saturday x 2014 02-15 Presentation Transcript

  • 1. Habits for continuous improvements Agile Saturday X 2014-02-15 hakan.forss@avegagroup.se @hakanforss http://hakanforss.wordpress.com/ Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 2. “We are what we repeatedly do. Excellence, then, is not an act, but a habit.” Aristotle Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 3. Håkan Forss Lean/Agile Coach @hakanforss Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 4. Agile/Scrum/XP Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 5. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 6. Lean & Kanban Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 7. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 8. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 9. Understand Direction Grasp Current Condition Set the Next Target Condition Planning Phase Iterate toward Target Condition Executing Phase Repeat Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 10. Improvements are experiments Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 11. Puff Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 12. Oh, I did NOT expect that! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 13. The sound of learning Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 14. Hypothesis Learning Observation Prediction Experiment Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 15. Expect at least 50% of the experiments will not give the expected result This is when we REALLY learn! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 16. Practices Worked Experiments Failed Failures Learning Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 17. What is a Kata? Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 18. What is a Kata? Synthesizing thought and behavior in skillful action; the metacognition of reflection in action Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 19. Wax on, wax off Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 20. Create ”muscle memory” for continuous improvements Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 21. Let’s do an experiment! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 22. Cross your arms Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 23. Now cross them the other way Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 24. We need to rewire our brains for continuous improvements Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 25. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 26. Vision Challenge Target Target Target Target Condition Condition Condition Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 27. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 28. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother http://www-personal.umich.edu/~mrother/Materials_to_Download.html
  • 29. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 30. The Vision “A goal is not always meant to be reached, it often serves simply as something to aim at” Bruce Lee Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 31. The Vision Process focused Not outcome focused Not a business or company vision Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 32. Toyota’s Vision for Its Production Operations Zero defects 100 percent value added One-piece flow, in sequence, on demand Security for people (no injuries) Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 33. Software development Vision example Zero defects, in production 100 percent value added Highest value first, on demand Security for people (no injuries) Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 34. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother http://www-personal.umich.edu/~mrother/Materials_to_Download.html
  • 35. Get out of the corner office Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 36. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 37. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 38. What to collect Data and facts, not gut feel Process description (Value Stream Map) Process metrics Outcome metrics Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 39. Process metrics Cycle time •The period required to complete an item, or task from start to finish in one part of the process Work-In-Process •The amount of items, or tasks currently in one process step Queue size •The amount of items, or tasks currently in a queue in the process Iteration length, Takt time •The duration of a process cycle, at what pace/cadence the process should run Defects •The number of defects Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 40. Outcome metrics Lead-time Throughput Quality • The time to complete an item, or task from start of the process all the way to the end of the process • The number of items, or tasks completed in a period of time • The quality of the product you produce Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 41. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother http://www-personal.umich.edu/~mrother/Materials_to_Download.html
  • 42. Our next target condition is… Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 43. Beyond the knowledge threshold Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 44. Put a square peg in a round hole Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 45. Setting a target condition Hypothesis on the journey towards the next Challenge and Vision Based on your business strategy and model for process improvement Follow the Goldilocks rule Not too hard, Not too easy, Just Right Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 46. Challenge Target Target Condition Target Condition Target Condition Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 47. Challenge Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 48. Target Condition examples All work visible Lead time 60 days (from 80 days) Work-in-process 15 (from 20) Deploy to production every 2 weeks Specification by Example is used for 80% of the features Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 49. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother http://www-personal.umich.edu/~mrother/Materials_to_Download.html
  • 50. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 51. Learning Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 52. Target Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 53. Target Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 54. Target Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 55. Target Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 56. Target Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 57. Target Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 58. Target Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 59. Target Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 60. Target Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 61. Target Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 62. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 63. Leader coaching the learners Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 64. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 65. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother http://www-personal.umich.edu/~mrother/Materials_to_Download.html
  • 66. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother http://www-personal.umich.edu/~mrother/Materials_to_Download.html
  • 67. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother http://www-personal.umich.edu/~mrother/Materials_to_Download.html
  • 68. Focus process Target Condition Challenge Actual Condition PDCA Cycle Records Achieve by:_________ 1 2 Obstacle parking lot Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 69. Focus process Target Condition Achieve by:_________ Challenge Actual Condition PDCA Cycle Records 1 2 3 4 Obstacle parking lot Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 70. Focus process Target Condition Challenge Actual Condition PDCA Cycle Records Achieve by:_________ 4 4 Obstacle parking lot 3 Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 71. Toyota Kata summary Improvements are experiments Creates organization ”muscle memory” for continuous improvements Familiar routines, as you probe through the unknown Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 72. No At Target Condition? Planning Phase Yes Executing Phase Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 73. Rocks !! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 74. Your treasure map to Toyota Kata! http://hakanforss.wordpress.com/tag/toyota-kata/ http://www.slideshare.net/hkanforss/ http://www-personal.umich.edu/~mrother/Homepage.html http://www.lean.org/kata/ http://www.slideshare.net/mike734 http://www.slideshare.net/BillCW3/ Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 75. Q&A Håkan Forss Mail: hakan.forss@avegagroup.se Twitter: @hakanforss Blog: http://hakanforss.wordpress.com Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com