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Håkan Forss
hakan.forss@avegagroup.se
@hakanforss
http://hakanforss.wordpress.com/
Håkan Forss
Lean/Agile Coach
The Plumber
@hakanforss
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Agile/Scrum/XP
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Lean, Kanban & Flow
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
I’m a huge LEGO fan!
DISCLAIMER
LEGO® is a trademark of the LEGO Group,
which does not sponsor, authorize or
endorse this ...
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand
Created by Håkan Forss @hakanfors...
Non value adding: Wait time
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Value adding: Actual demand
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Value adding: Actual demand
Created by Håkan Forss @hakanfors...
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand
Created by Håkan Forss @hakanfors...
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand
Created by Håkan Forss @hakanfors...
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand
Created by Håkan Forss @hakanfors...
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand
Created by Håkan Forss @hakanfors...
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand
Created by Håkan Forss @hakanfors...
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand
Created by Håkan Forss @hakanfors...
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand
Created by Håkan Forss @hakanfors...
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand
Created by Håkan Forss @hakanfors...
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand
Created by Håkan Forss @hakanfors...
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand
Created by Håkan Forss @hakanfors...
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand
Created by Håkan Forss @hakanfors...
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand
Created by Håkan Forss @hakanfors...
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand
Created by Håkan Forss @hakanfors...
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand
Created by Håkan Forss @hakanfors...
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand
Created by Håkan Forss @hakanfors...
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand
Created by Håkan Forss @hakanfors...
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand
Created by Håkan Forss @hakanfors...
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand
Created by Håkan Forss @hakanfors...
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand
Created by Håkan Forss @hakanfors...
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand
Created by Håkan Forss @hakanfors...
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand
Created by Håkan Forss @hakanfors...
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand
Created by Håkan Forss @hakanfors...
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand
Created by Håkan Forss @hakanfors...
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand
Created by Håkan Forss @hakanfors...
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand
Created by Håkan Forss @hakanfors...
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand
Created by Håkan Forss @hakanfors...
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand
Created by Håkan Forss @hakanfors...
Non value adding: Wait time
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Created by Håkan Forss @hakanfors...
> 1000 hours < 60 hours
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
A Question of focus
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Strategy to increase utilization
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Strategy to fulfill needs a.s.a.p.
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Niklas Modig
Stockholm School of Economics
@LeanOnMyself
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Strategytoincreaseutilization
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Strategy to fulfill needs a.s.a.p.
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Low utilization
Short lead-times
Low Work-In-Process
Small batches
Focus on customer value
Little waiting for flow unit
Fa...
Lean
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand
Created by Håkan Forss @hakanfors...
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand
Created by Håkan Forss @hakanfors...
Which process is most expensive?
≥
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Flow efficiency in numbers
Usually 1-5% value added of
total lead-time
20% value added is a high
number
Created by Håkan F...
How many
and
bricks do you have?
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
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Value adding: Actual demand Support team responds
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Value adding: Actual demand Support team responds
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Value adding: Actual demand Support team responds
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Non value adding: Required waste
Value adding: Actual demand Support team responds
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Value adding: Actual demand Support team responds
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Value adding: Actual demand Support team responds
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Value adding: Actual demand Support team responds
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Value adding: Actual demand Support team responds
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Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
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Non value adding: Required waste
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Non value adding: Wait time
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Non value adding: Required waste
Value adding: Actual demand Support team responds
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Non value adding: Required waste
Value adding: Actual demand Support team responds
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Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
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Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
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Non value adding: Required waste
Value adding: Actual demand Support team responds
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Non value adding: Required waste
Value adding: Actual demand Support team responds
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Non value adding: Wait time
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Value adding: Actual demand Support team responds
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Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
We need to
Shift our focus
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
BUSY WORKERS
High Resource Efficiency
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
BUSY FLOW UNITS
High Flow Efficiency
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Q & A
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand
Created by Håkan Forss @hakanfors...
Use historical data
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
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Created by Håkan Forss @hakanfors...
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
How to improve
Flow Efficiency?
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand
Start with the bricks
Created by ...
Non value adding
bricks: Wait time
Waiting in a queue
Waiting for a decision
Waiting on dependency
Created by Håkan Forss ...
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand
Then take on the bricks
Non value adding
bricks: Required waste
Over processing
Backlog maintenance
Reporting and status meetings
Rework due to
De...
Yes!! But how?
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
We need to
Shift our focus
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
From local awareness…
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
..to global awareness
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
…to a shared and visual
understanding of End-To-End flow
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
We need to
Shift our focus
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
From big batch, low frequency…
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
…to small batches with high frequency
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Reducing batch size
Smaller features
Smaller slices first, MMF, MVP second
Deliver continuously, or more often
Avoid proje...
We need to
Shift our focus
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Blockers and Impediments
are like Gold and Gems
for improving flow
in your process
Created by Håkan Forss @hakanforss http...
The three ”laws”
Little’s Law
Law of bottlenecks
Law of variation
Created by Håkan Forss @hakanforss http://hakanforss.wor...
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Little’s Law
Work-in-Process
Throughput
Lead Time =
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Little’s Law
12
12 / min
1 min =
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Little’s Law
6
12 / min
0.5 min =
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Little’s Law
24
12 / min
2 min =
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
ABC ABC ABC
AAA BBB CCC
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
ABC ABC ABC
AAA BBB CCC
ABC ABC ABC
AAA BBB CCC
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Time
Capability
100%
Utilization
planed at 70%
Plan for less than 100% utilization
Inspired by Mårten Pehrson
Created by H...
Time
Capability
100%
Lower planned utilization
Inspired by Mårten Pehrson
Created by Håkan Forss @hakanforss http://hakanf...
Lead-time Insurance
Time
Capability
100%
Utilization
planed at 70%
Acts as an insurance policy for
shorter lead-time
Inspi...
Options
Time
Capability
100%
Utilization
planed at 70%
Creates option to do the important
things when you need it
Inspired...
Time
Capability
100%
Utilization
planed at 70%
Creates the time for increasing capability
Inspired by Mårten Pehrson
Creat...
Time
Capability
100%
Utilization
planed at 70%
Plan for less than 100% utilization
Inspired by Mårten Pehrson
Created by H...
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Lowering the water level uncovers
process improvement opportunities
Created by Håkan Forss @hakanforss http://hakanforss.w...
Lower Work-In-Process
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
The three ”laws”
Little’s Law
Law of bottlenecks
Law of variation
Created by Håkan Forss @hakanforss http://hakanforss.wor...
Law of Bottlenecks
Every process has one
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Capacity = 6 Capacity = 4 Capacity = 6
Throughput = 4
You can’t go faster than your bottleneck
Created by Håkan Forss @hak...
Equal too or greater capacity in front
You can go as fast as your bottleneck
You can’t go faster than your bottleneck
Capa...
Full use of a higher capacity in front of the bottleneck will make
lead-time go up
You can’t go faster than your bottlenec...
Equal to or greater capacity after
You can go as fast as your bottleneck
You can’t go faster than your bottleneck
Capacity...
Higher capacity after the bottleneck will not improve throughput
over time
You can’t go faster than your bottleneck
Capaci...
Process stage without WIP Limits
Demand Stage 1 Stage 2 Stage 3
WIP Limit WIP Limit
Created by Håkan Forss @hakanforss htt...
Process stages without WIP Limits
Demand Stage 1 Stage 2 Stage 3
WIP Limit WIP Limit
Created by Håkan Forss @hakanforss ht...
Demand Stage 1 Stage 2 Stage 3
WIP Limit WIP Limit
Process stages without WIP Limits
Nobackpressure
Created by Håkan Forss...
Demand Stage 1 Stage 2 Stage 3
WIP Limit WIP Limit
Stage 2
Set WIP Limits on every
process stage!
Backpressure
WIP Limit
C...
Setting first WIP Limits
Low Organizational friction High
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.c...
Adjust WIP 20-30%
Identify the problems
Resolve the problems
Stabilize processRepeat
Created by Håkan Forss @hakanforss ht...
The three ”laws”
Little’s Law
Law of bottlenecks
Law of variation
Created by Håkan Forss @hakanforss http://hakanforss.wor...
Low variation
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
High variation
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Low variation
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
High variation
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Common sources of variation
Large batches
Ad-hoc processes
Swarming on work
Load balancing processes
Uneven arrival rate o...
Reduce unnecessary
process variation
Use a mixed feature portfolio
Remove iterations, or reduce length
Avoid Ad-hoc proces...
Time
Capability
100%
Utilization
planed at 70%
Plan for less than 100% utilization
Absorbs unwanted variation
Inspired by ...
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Improvements are experiments
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Puff
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Oh, I did NOT
expect that!
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
The sound of learning
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Hypothesis
Prediction
Experiment
Observation
Learning
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Prediction
Observation
Observation
Hypothesis
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Expect at least 50% of the
experiments will not give the
expected result
This is when we REALLY learn!
Created by Håkan Fo...
Daily work
Delivering value
Improving
the work
Make improvements and changes
in small batches
Created by Håkan Forss @haka...
Plan
• Define hypothesis
• Make Prediction
Do
• Run Experiment
• Closely observe
Check
• What did we
learn?
Act
• Update o...
Actively encourage an
experimentation culture
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
“A bad system will beat a
good person every time.”
W. Edwards Deming
Created by Håkan Forss @hakanforss http://hakanforss....
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Q & AHåkan Forss
Mail: hakan.forss@avegagroup.se
Twitter: @hakanforss
Blog: http://hakanforss.wordpress.com
Created by Håk...
We are
too busy
No
thanks!
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Don’t Be(e) a busy worker!
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Great work
Maria!
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Just a few
more shots
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Demand Stage 1 Stage 2 Stage 3
WIP Limit WIP Limit
Stage 2
Set WIP Limits on every
process stage!
Backpressure
WIP Limit
C...
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand
Why Work-In-Process and
not Work-...
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
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How to improve flow efficiency, remove the red bricks Agile2014

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Do you want to improve end-to-end feature lead-time? It is not a question of working harder. It is a question of first removing the feature wait time, the red bricks.

If you would build an end-to-end timeline for your features using red, yellow and green LEGO bricks. Where:

* Red = Non value adding waiting time
* Yellow = Non value adding activates required due to how work is organized
* Green = Value adding activities of real customer value

How would your feature end-to-end timeline look like? In most cases, you will have less than 20% green and yellow bricks and more the 80% red bricks.

In this session, you will be see how flow efficiency can be drastically improve in two concrete examples from two different domains.

First, you will see how a Swedish Breast Cancer Clinic drastically improved flow efficiency and reduced patient wait time by focusing on removing the red and yellow bricks.

In the second example, you will see how a Product Development Test Organization reduced lead-time and created time for improvements by focusing on improving flow efficiency.

We will take a close look at the three laws that define the performance of all processes:

* Little’s Law
* Law of bottlenecks
* Law of variation

By understanding how the three laws governs the performance of your processes, we can look at ways to improve your flow efficiency.

When time is gone, it is gone. Time to start removing the red and yellow bricks

Transcript of "How to improve flow efficiency, remove the red bricks Agile2014"

  1. 1. Håkan Forss hakan.forss@avegagroup.se @hakanforss http://hakanforss.wordpress.com/
  2. 2. Håkan Forss Lean/Agile Coach The Plumber @hakanforss Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  3. 3. Agile/Scrum/XP Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  4. 4. Lean, Kanban & Flow Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  5. 5. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  6. 6. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  7. 7. I’m a huge LEGO fan! DISCLAIMER LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  8. 8. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  9. 9. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  10. 10. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  11. 11. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand
  12. 12. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  13. 13. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  14. 14. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  15. 15. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  16. 16. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  17. 17. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  18. 18. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  19. 19. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  20. 20. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  21. 21. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  22. 22. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  23. 23. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  24. 24. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  25. 25. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  26. 26. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  27. 27. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  28. 28. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  29. 29. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  30. 30. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  31. 31. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  32. 32. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  33. 33. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  34. 34. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  35. 35. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  36. 36. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  37. 37. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  38. 38. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  39. 39. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  40. 40. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  41. 41. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  42. 42. > 1000 hours < 60 hours Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  43. 43. A Question of focus Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  44. 44. Strategy to increase utilization Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  45. 45. Strategy to fulfill needs a.s.a.p. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  46. 46. Niklas Modig Stockholm School of Economics @LeanOnMyself Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  47. 47. Strategytoincreaseutilization Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  48. 48. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  49. 49. Strategy to fulfill needs a.s.a.p. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  50. 50. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  51. 51. Low utilization Short lead-times Low Work-In-Process Small batches Focus on customer value Little waiting for flow unit Fast to respond to change High utilization Long lead-times High Work-In-Process Large batches Focus on unit cost Lots of waiting for flow unit Slow to respond to change Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  52. 52. Lean Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  53. 53. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  54. 54. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  55. 55. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  56. 56. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  57. 57. Which process is most expensive? ≥ Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  58. 58. Flow efficiency in numbers Usually 1-5% value added of total lead-time 20% value added is a high number Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  59. 59. How many and bricks do you have? Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  60. 60. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  61. 61. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  62. 62. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  63. 63. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  64. 64. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  65. 65. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  66. 66. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  67. 67. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  68. 68. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds
  69. 69. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  70. 70. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  71. 71. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  72. 72. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  73. 73. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds
  74. 74. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  75. 75. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  76. 76. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  77. 77. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  78. 78. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  79. 79. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  80. 80. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  81. 81. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  82. 82. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  83. 83. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  84. 84. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  85. 85. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  86. 86. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  87. 87. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  88. 88. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  89. 89. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  90. 90. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  91. 91. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  92. 92. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  93. 93. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  94. 94. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  95. 95. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  96. 96. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  97. 97. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  98. 98. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  99. 99. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  100. 100. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  101. 101. We need to Shift our focus Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  102. 102. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  103. 103. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  104. 104. BUSY WORKERS High Resource Efficiency Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  105. 105. BUSY FLOW UNITS High Flow Efficiency Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  106. 106. Q & A Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  107. 107. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  108. 108. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  109. 109. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  110. 110. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  111. 111. Use historical data Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  112. 112. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  113. 113. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  114. 114. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  115. 115. How to improve Flow Efficiency? Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  116. 116. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Start with the bricks Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  117. 117. Non value adding bricks: Wait time Waiting in a queue Waiting for a decision Waiting on dependency Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  118. 118. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Then take on the bricks
  119. 119. Non value adding bricks: Required waste Over processing Backlog maintenance Reporting and status meetings Rework due to Defects Handovers Long lead-times Lack of understanding the requirements Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  120. 120. Yes!! But how? Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  121. 121. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  122. 122. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  123. 123. We need to Shift our focus Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  124. 124. From local awareness… Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  125. 125. ..to global awareness Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  126. 126. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  127. 127. …to a shared and visual understanding of End-To-End flow Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  128. 128. We need to Shift our focus Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  129. 129. From big batch, low frequency… Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  130. 130. …to small batches with high frequency Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  131. 131. Reducing batch size Smaller features Smaller slices first, MMF, MVP second Deliver continuously, or more often Avoid projects Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  132. 132. We need to Shift our focus Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  133. 133. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  134. 134. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  135. 135. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  136. 136. Blockers and Impediments are like Gold and Gems for improving flow in your process Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  137. 137. The three ”laws” Little’s Law Law of bottlenecks Law of variation Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  138. 138. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  139. 139. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  140. 140. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  141. 141. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  142. 142. Little’s Law Work-in-Process Throughput Lead Time = Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  143. 143. Little’s Law 12 12 / min 1 min = Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  144. 144. Little’s Law 6 12 / min 0.5 min = Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  145. 145. Little’s Law 24 12 / min 2 min = Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  146. 146. ABC ABC ABC AAA BBB CCC Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  147. 147. ABC ABC ABC AAA BBB CCC
  148. 148. ABC ABC ABC AAA BBB CCC Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  149. 149. Time Capability 100% Utilization planed at 70% Plan for less than 100% utilization Inspired by Mårten Pehrson Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  150. 150. Time Capability 100% Lower planned utilization Inspired by Mårten Pehrson Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  151. 151. Lead-time Insurance Time Capability 100% Utilization planed at 70% Acts as an insurance policy for shorter lead-time Inspired by Mårten Pehrson Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  152. 152. Options Time Capability 100% Utilization planed at 70% Creates option to do the important things when you need it Inspired by Mårten Pehrson Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  153. 153. Time Capability 100% Utilization planed at 70% Creates the time for increasing capability Inspired by Mårten Pehrson Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  154. 154. Time Capability 100% Utilization planed at 70% Plan for less than 100% utilization Inspired by Mårten Pehrson Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  155. 155. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  156. 156. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  157. 157. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  158. 158. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  159. 159. Lowering the water level uncovers process improvement opportunities Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  160. 160. Lower Work-In-Process Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  161. 161. The three ”laws” Little’s Law Law of bottlenecks Law of variation Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  162. 162. Law of Bottlenecks Every process has one Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  163. 163. Capacity = 6 Capacity = 4 Capacity = 6 Throughput = 4 You can’t go faster than your bottleneck Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  164. 164. Equal too or greater capacity in front You can go as fast as your bottleneck You can’t go faster than your bottleneck Capacity => 4 Capacity = 4 Capacity > 4 Throughput = 4 Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  165. 165. Full use of a higher capacity in front of the bottleneck will make lead-time go up You can’t go faster than your bottleneck Capacity = 6 Capacity = 4 Capacity > 4 Throughput = 4 Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  166. 166. Equal to or greater capacity after You can go as fast as your bottleneck You can’t go faster than your bottleneck Capacity => 4 Capacity = 4 Capacity >= 4 Throughput = 4 Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  167. 167. Higher capacity after the bottleneck will not improve throughput over time You can’t go faster than your bottleneck Capacity => 4 Capacity = 4 Capacity >= 4 Throughput = 4 Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  168. 168. Process stage without WIP Limits Demand Stage 1 Stage 2 Stage 3 WIP Limit WIP Limit Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  169. 169. Process stages without WIP Limits Demand Stage 1 Stage 2 Stage 3 WIP Limit WIP Limit Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  170. 170. Demand Stage 1 Stage 2 Stage 3 WIP Limit WIP Limit Process stages without WIP Limits Nobackpressure Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  171. 171. Demand Stage 1 Stage 2 Stage 3 WIP Limit WIP Limit Stage 2 Set WIP Limits on every process stage! Backpressure WIP Limit Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  172. 172. Setting first WIP Limits Low Organizational friction High Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  173. 173. Adjust WIP 20-30% Identify the problems Resolve the problems Stabilize processRepeat Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  174. 174. The three ”laws” Little’s Law Law of bottlenecks Law of variation Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  175. 175. Low variation Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  176. 176. High variation Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  177. 177. Low variation Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  178. 178. High variation Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  179. 179. Common sources of variation Large batches Ad-hoc processes Swarming on work Load balancing processes Uneven arrival rate of work Uneven work duration Uneven availability of capacity Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  180. 180. Reduce unnecessary process variation Use a mixed feature portfolio Remove iterations, or reduce length Avoid Ad-hoc processes Swarming on work Loadbalancing processes Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  181. 181. Time Capability 100% Utilization planed at 70% Plan for less than 100% utilization Absorbs unwanted variation Inspired by Mårten Pehrson Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  182. 182. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  183. 183. Improvements are experiments Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  184. 184. Puff Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  185. 185. Oh, I did NOT expect that! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  186. 186. The sound of learning Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  187. 187. Hypothesis Prediction Experiment Observation Learning Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  188. 188. Prediction Observation Observation Hypothesis Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  189. 189. Expect at least 50% of the experiments will not give the expected result This is when we REALLY learn! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  190. 190. Daily work Delivering value Improving the work Make improvements and changes in small batches Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  191. 191. Plan • Define hypothesis • Make Prediction Do • Run Experiment • Closely observe Check • What did we learn? Act • Update or new hypothesis I told you so! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  192. 192. Actively encourage an experimentation culture Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  193. 193. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  194. 194. “A bad system will beat a good person every time.” W. Edwards Deming Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  195. 195. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  196. 196. Q & AHåkan Forss Mail: hakan.forss@avegagroup.se Twitter: @hakanforss Blog: http://hakanforss.wordpress.com Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  197. 197. We are too busy No thanks! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  198. 198. Don’t Be(e) a busy worker! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  199. 199. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  200. 200. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  201. 201. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  202. 202. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  203. 203. Great work Maria! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com Just a few more shots
  204. 204. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  205. 205. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  206. 206. Demand Stage 1 Stage 2 Stage 3 WIP Limit WIP Limit Stage 2 Set WIP Limits on every process stage! Backpressure WIP Limit Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  207. 207. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Why Work-In-Process and not Work-in-Progress? Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com You tell me!
  208. 208. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

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