Hamilton and Dana’s (2003) research suggests New Zealand suffers because
They lack the technology to compete with OCED companies
New Zealand spent .9% of GDP on R&D (the bulk of which came from government spending). Other OCED companies average 52%
Only 8,500 of their 259,000 companies are exporting goods
They lack comparative advantage
Importing and exporting products in the same category
Current The Organisation for Economic Co-Operation and Development states “ The global crisis is hitting New Zealand” (OECD, 2009) One of the main concerns for New Zealand is their inability to increase their productivity. New Zealand’s size and geographic isolation make it more difficult for the country to grow. Niko Kloetten, 2009, says “The recession [in New Zealand] has thrust ‘change management’ into the spotlight’” asdf
What is Process Improvement “ Six Sigma is a quality-management philosophy concentrating on identifying, quantifying, and driving out errors in business processes and in the design of new products, through leadership, customer-centric goals, teamwork, customer-focused metrics, and control of costs” ( Lloréns-Montes , 2006).
Process Improvement is any type of program focused on improving an organization
Total Quality Management
Time stamp to help people read
How Can it Help?
Six Sigma = Competitive Advantage
Because New Zealand is a remote country struggling with the current recession, they need to bring companies into the new era of process improvement (De Mast, 2006).
Current Process Improvement in New Zealand
Some companies in New Zealand already utilize process improvement initiatives
A study in 2006 found companies who used process improvement were more likely to be large companies (Harr, 2006).
“ New Zealand’s Business is Small Business”
The majority of New Zealand’s organizations are made up of small businesses (Hamilton, 2003).
“ 86 percent of its 259,000 businesses have five or fewer employees” (Hamilton, 2003).
New Zealand needs to adopt process improvement in their small businesses in order to gain a competitive advantage globally
Auckland as an Example Auckland Airport is an organization in New Zealand who spent 2009 developing a plan to get through the recession and expand their company (Auckland Airport, 2009). asdasd
Auckland’s Business Plan They felt going Lean and using Six Sigma would help through the difficult time. (Auckland Airport, 2009). asdas
Six Sigma Strategy for 2009 (Auckland Airport, 2009) asdfd
Success in 2010 “ Auckland Airport has been voted as the best airport in the Australia Pacific region for the second year running and has moved from number 10 to number 9 in world rankings” (Deuchrass, 2010). sadas
New Zealand is a country with great potential
Currently they are lagging competitively because of
Lack of technology
Abundance of small businesses
In order to make it out of the recession and increase their competitive advantage New Zealand should
Focus on implementing process improvement in all companies (regardless of size)
Focus on reducing costs and increasing R&D
Bibliography Kloeten, N. (2009, March 12). 'change management' in vogue as companies struggle . Retrieved from http://www.nbr.co.nz/article/change-management-vogue-companies-struggle-77229 Deuchrass, A. (2010, March 24). Top regional title for auckland airport . Retrieved from http://www.nbr.co.nz/article/top-regional-title-auckland-airport-120537 De Mast, J. (2006). Six Sigma and competitive advantage. Total Quality Management & Business Excellence , 17 (4), 455-464. doi:10.1080/14783360500528221. Lloréns-Montes, F., & Molina, L. (2006). Six Sigma and management theory: Processes, content and effectiveness. Total Quality Management & Business Excellence , 17 (4), 485-506. doi:10.1080/14783360500528270 Harr, J., & Spell, C. (2006, July 7). Predicting total quality management in new zealand: the moderating effect of organisation size . Retrieved from http://www.iseing.org/emcis/EMCIS2006/Proceedings/Contributions/C4/CRC/TQMinNZ30-4-06.pdf Hamilton, R., & Dana, L. (2003). An Increasing Role for Small Business in New Zealand. Journal of Small Business Management , 41 (4), 402-408. doi:10.1111/1540-627X.00090. Auckland airport . (2009, March 30). Retrieved from http://www.aucklandairport.co.nz/Corporate/ManagementAndGovernance.aspx Video/Pictures: Slide 1: http://www.youtube.com/watch?v=lHADXK9_jsI Slide 2: http://www.tapeka.com/images/Bay_of_Islands_Aerial_View_to_Cape_Brett.jpg Slide 3: http://www.tonycharters.com/images/Tourforce14/Maoritourism.jpg Slide 4: http://newzeelend.files.wordpress.com/2009/06/dollar-nz.jpg Slide 6: http://topnews.us/images/Global-Recession.jpg Slide 7: http://www.thornleygroup.co.nz/home Slide 8: http://leadershipdelivery.com/images/Building-Blocks.png Slide 10: http://www.fatevietnam.com/USERIMAGES/find-your-business-direction.jpg Slide 11: http://www.travelguide.tv/auckland/airport.jpg Slide 12: http://www.aucklandairport.co.nz/reports/interim/stepping-out.html Slide 13: http://www.aucklandairport.co.nz/ Slide 14: http://www.aucklandairport.co.nz/ Slide 17: http://s2.hubimg.com/u/1209249_f260.jpg The New Zealand National Bird- Kiwi