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Hitachi ID Password Manager (formerly P-Synch): Lower cost, improve service and strengthen security with password synchronization and reset
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Hitachi ID Password Manager (formerly P-Synch): Lower cost, improve service and strengthen security with password synchronization and reset


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Hitachi ID Password Manager: …

Hitachi ID Password Manager:

Managing the User Lifecycle Across On-Premises and Cloud-Hosted Applications.

Integrated credential management for users: passwords, encryption keys, tokens, smart cards and more.

Published in: Technology

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  • 1. 1 Hitachi ID Password Manager Managing the User Lifecycle Across On-Premises and Cloud-Hosted ApplicationsIntegrated credential management for users:passwords, encryption keys, tokens, smart cards and more.2 Agenda • Hitachi ID corporate overview. • ID Management Suite overview. • Password problems and Hitachi ID Password Manager benefits. • The HiPM solution. © 2012 Hitachi ID Systems, Inc.. All rights reserved. 1
  • 2. Slide Presentation3 Hitachi ID Corporate Overview Hitachi ID is a leading provider of identity and access management solutions. • Founded as M-Tech in 1992. • A division of Hitachi, Ltd. since 2008. • Over 900 customers. • More than 11M+ licensed users. • Offices in North America, Europe and APAC. • Partners globally.4 Representative Hitachi ID Customers © 2012 Hitachi ID Systems, Inc.. All rights reserved. 2
  • 3. Slide Presentation5 ID Management Suite6 Problem: Too Many Passwords Every login account has its own: Password complexity creates business problems: • Password value. • High call volume : • User interface. Users forget or lock out their passwords. • Strength rules. This can be 30% of help desk workload. • Expiration date. • Sticky notes : Users write down their passwords and may leave them in public view. • Bad passwords : Users choose simple, easily guessed passwords. © 2012 Hitachi ID Systems, Inc.. All rights reserved. 3
  • 4. Slide Presentation7 HiPM BenefitsHitachi ID Password Manager is an authentication management platform, providing a consistentprocess for managing passwords, tokens, smart cards and more. Feature Impact Benefit Password synchronization Fewer passwords to Improved ease-of-use. remember. Fewer password problems. Self-serve password, PIN Users resolve their own Fewer help desk calls. reset problems. Assisted password reset Faster call resolution. Lower cost per incident, improved service. Policy enforcement Password complexity, history, Passwords harder to periodic changes. compromise. Single signon Automated application logins. Users happier with IT.8 Password Management ROI © 2012 Hitachi ID Systems, Inc.. All rights reserved. 4
  • 5. Slide Presentation9 Enabling TechnologiesHitachi ID Password Manager includes technology that enables deployment in real-world, complexorganizations: Challenge Technology Impact Many systems and apps. 110 connectors built-in. Rapid, broad integration. Forgotten primary password. SKA, WinXP/GINA, Self service available at OS Win7/Cred Provider, IVR. login prompt. Inconsistent login IDs. Auto-discovery, auto-mapping, Rapid deployment, minimal self-service mapping. consulting. Security question data. Automated enrollment Rapid deployment, high user process, built-in forms. adoption Too many login prompts. Hitachi ID Login Manager Fewer IDs/PWs to type. auto-populates ID/PW.10 Enabling Technologies (2) Challenge Technology Impact Seamless integration with Embeddable, customizable UI. Easily ties in with portal, help corporate IT. Call tracking and e-mail desk and other systems. integration. Cached domain PWs. ActiveX in Hitachi ID Password Eliminate lockouts. Intruder lockouts after web PW Manager UI refreshes cached change. PW. Mobile users: forgotten PW. SSPR over temporary VPN. Business continuity. Lower help desk call volume. © 2012 Hitachi ID Systems, Inc.. All rights reserved. 5
  • 6. Slide Presentation11 Included ConnectorsMany integrations to target systems included in the base price: Directories: Servers: Databases: Any LDAP, AD, WinNT, NDS, Windows NT, 2000, 2003, Oracle, Sybase, SQL Server, eDirectory, NIS/NIS+. 2008, Samba, Novell, DB2/UDB, Informix, ODBC. SharePoint. Unix: Mainframes, Midrange: HDD Encryption: Linux, Solaris, AIX, HPUX, 24 z/OS: RACF, ACF2, McAfee, CheckPoint. more. TopSecret. iSeries, OpenVMS. ERP: Collaboration: Tokens, Smart Cards: JDE, Oracle eBiz, PeopleSoft, Lotus Notes, Exchange, RSA SecurID, SafeWord, SAP R/3 and ECC 6, Siebel, GroupWise, BlackBerry ES. RADIUS, ActivIdentity, Business Objects. Schlumberger. WebSSO: Help Desk: Cloud/SaaS: CA Siteminder, IBM TAM, BMC Remedy, SDE, HP SM, WebEx, Google Apps, Oracle AM, RSA Access CA Unicenter, Assyst, HEAT,, SOAP Manager. Altiris, Track-It! (generic).12 Simple Integration with Custom Apps • Hitachi ID Password Manager easily integrates with custom, vertical and hosted applications using flexible agents . • Each flexible agent connects to a class of applications: – API bindings (C, C++, Java, COM, ActiveX, MQ Series). – Telnet / TN3270 / TN5250 / sessions with TLS or SSL. – SSH sessions. – HTTP(S) administrative interfaces. – Web services. – Win32 and Unix command-line administration programs. – SQL scripts. – Custom LDAP attributes. • Integration takes a few hours to a few days. • Fixed cost service available from Hitachi ID. © 2012 Hitachi ID Systems, Inc.. All rights reserved. 6
  • 7. Slide Presentation13 Multi-Master Architecture ix, Un , D, /390 A S P, d O DA 0 e tiv or L S40 d, Na assw ge A st e p han Password -ho pps User c Synch ud a Trigger Target Systems Clo aaS Systems S with local agent: OS/390, Unix, PW Reverse ate Hitachi ID older RSA lid Web Proxy Va Application VPN s Target Systems Server(s) ice Server erv with remote agent: IVR bS SQL Server DB We AD, SQL, SAP, Notes, etc ork Load SQL etw Balancer DB lN ca ails Lo Target Systems Em SQL/Oracle ter en Firewall SMTP or ets Notes Mail Tic k ge r t aC &T r ig Da Incident up te TCP/IP + AES Management Lo ok mo Various Protocols System System of Firewall Re Record Proxy Server Secure Native Protocol (if needed) HTTPS © 2012 Hitachi ID Systems, Inc.. All rights reserved. 7
  • 8. Slide Presentation 14 Competitive Differentiation Consistency Availability • Manage all credentials: • Full or mini browser. • Phone call. – OS, app passwords. • PC login screen. – Pre-boot passwords. • Pre-boot password prompt. – On-premise and SaaS. • At work and remote. – Smart cards. – OTP tokens. • 110+ connectors included. Scalability Cost savings • Multi-master architecture. • Reduce problem frequency. • Load balanced, replicated. • Divert resolution to self-service. • Deploy across data centers. • Managed invitations to maximize user • Multi-lingual. adoption. • Quick, low-cost deployment. • Minimal effort to maintain. 15 Summary An integrated solution for managing credentials: • Immediate security benefit: password policy, help desk caller authentication. • Low deployment cost, minimal ongoing investment, significant IT support savings. • Always accessible: – Web browser on PC, phone or tablet. – Windows login prompt. – Pre-boot encryption password prompt. – Phone call / IVR. – Available at work and while off-site. • 110+ connectors included. Learn more at, 1401 - 1 Street SE, Calgary AB Canada T2G 2J3 Tel: 1.403.233.0740 Fax: 1.403.233.0725 E-Mail: File: Date: March 1, 2012