1 Hire Heroes USA Resume Workshop• Purpose: Learn how to write a basic resume• Learning Objective: General Overview of Res...
2Hire Heroes USAResume Workshop- Course OutlineSection 1 - Cover LettersPg. 4. About Cover LettersPg. 5. Cover Letter Exam...
3Section 1     Cover Letters
4About Cover Letters•   Cover letters are usually required for small to medium-sized companies•   Usually used for mid-to ...
5Cover Letter ExampleSample letter of application for advertised position, e-mail versionApril 14, 2006Mr. William Jackson...
6Section 2            Resumes
7 Can your resume pass the 10-second test?• 10 Seconds is all the time an employer is going to give  your resume when deci...
8Types of ResumesChronological• Most common and preferred• It is a listing of your jobs and experience, with the most rece...
9Types of Resumes. Cont’d.Federal Resume• * PDF Federal Resume Handbook. Copy & paste this link to  download it:• http://i...
10Resume PrinciplesObjective Statement (Optional):• Brief explanation of what particular position you are trying to obtain...
11A Good Resume Has BalanceCAN DO:• Does the person have experience and qualifications our organization is  looking to fil...
12Resume Do’s•   Target your qualifications for a specific job•   Keep it to two pages or less•   Label your second page• ...
13Power WordsExamples:• Team Player• Involved with…• Contributed to…• Served on…• Volunteered for…Examples:• Before Resume...
14Power Word Examples A- HAccelerated Accomplished Achieved Acquired Acted Activated Adapted Addressed Adjusted Administer...
15Power Word Examples I - ZIdentified Illustrated Imagined Implemented Improved Improvised Incorporated Increased Indexed ...
16Resume Don’ts•   Avoid abbreviations and acronyms•   Avoid use pronouns such as: ―I‖, ―me‖, ―my‖, ―our‖•   No fancy font...
17What is a Scanned Resume ?• Your resume is scanned into a company’s database.• Employers can search for applicants using...
18Chronological Resume Example, Pg. 1.                                                          John Q. Public            ...
19Chronological Resume Example, Pg. 2.Executive Officer - 375th Communications Group, Scott AFB, IL• Directed executive su...
20Functional Resume Example, Pg. 1.                                                                    Jack B .West       ...
21Functional Resume Example, Pg. 2.CAREER HISTORY / ACHIEVEMENTSUNITED STATES AIR FORCE, Westbury, New York 1981-Present• ...
22Functional Resume Example, Pg. 3.Non Prior Service Recruiter•  Responsible for local advertising, school programs, caree...
23Hybrid Resume Example, Pg. 1.                                                                      John Q. Public       ...
24Hybrid Resume Example, Pg. 2Jul 2000 – Jul 2003 – Program Manager:•     Lead 12 personnel in acquisition, development, a...
25In Summary• Use the correct resume format (Functional,  Chronological, Hybrid, or Federal ) to highlight your  skills, a...
26Hire Heroes USAResume Workshop                Thank you for your participation.Hire Heroes USA100 North Point Center Eas...
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Hire Heroes USA Resume Workshop

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This tool is designed to help veterans build the strongest possible resume, focusing on identifying quantifiable instances that prove theirr track record of success.

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Hire Heroes USA Resume Workshop

  1. 1. 1 Hire Heroes USA Resume Workshop• Purpose: Learn how to write a basic resume• Learning Objective: General Overview of Resume Writing and Interview TipsHire Heroes USA100 North Point Center East, Suite 200Alpharetta, GA 300221-800-915-HERO. www.hireheroesusa.org
  2. 2. 2Hire Heroes USAResume Workshop- Course OutlineSection 1 - Cover LettersPg. 4. About Cover LettersPg. 5. Cover Letter Example Sample letter of application for advertised position, e-mail version Letter of application following a personal meeting, hard copy versionSection 2 - ResumesPg. 7. Can your resume pass the 10-second test?Pg. 8. - 10. Types of ResumesPg. 10. Resume PrinciplesPg. 11. A Good Resume Has BalancePg. 12. Resume Do’sPg. 13. – 15. Power WordsPg. 16. Resume Don’tsPg. 17. What is a Scanned Resume?Pg. 18. - 19. Chronological Resume ExamplePg. 20. - 22. Functional Resume ExamplePg. 23. - 24. Hybrid Resume ExampleSummary
  3. 3. 3Section 1 Cover Letters
  4. 4. 4About Cover Letters• Cover letters are usually required for small to medium-sized companies• Usually used for mid-to upper level management positions• It should give the employer a reason to look at the resume• Cover letters are typically 3 to 5 paragraphs leading to the resumeOpening paragraph:• State your reason for writing. Identify the position for which you are applying and how you learned about the position.Middle paragraph(s):• State why you want to work for this employer.• Show you have conducted research on the job and company.• Relate your background to the job.• State specific examples, which illustrate your skills and abilities, to differentiate yourself from other candidates.Last Paragraph:• Indicate the next step.• Express your interest in discussing the position.• An assertive closing statement is recommended!• ―I will call you next week to follow-up‖ And then DO IT!
  5. 5. 5Cover Letter ExampleSample letter of application for advertised position, e-mail versionApril 14, 2006Mr. William JacksonEmployment ManagerAcme Pharmaceutical Corporation13764 Jefferson ParkwayRoanoke, VA 24019jackson@acmepharmaceutical.comDear Mr. Jackson:From your companys web site I learned about your need for a sales representative for the Virginia, Maryland, and North Carolina areas. I am veryinterested in this position with Acme Pharmaceuticals, and believe that my education and employment background are appropriate for the position.While working toward my master’s degree, I was employed as a sales representative with a small dairy foods firm. I increased my sales volume andprofit margin appreciably while at Farmer’s Foods, and I would like to repeat that success in the pharmaceutical industry. I have a strong academicbackground in biology and marketing, and think that I could apply my combination of knowledge and experience to the health industry. I will completemy masters degree in marketing in mid-May and will be available to begin employment in early June. Enclosed is a copy of my resume, which more fullydetails my qualifications for the position.I look forward to talking with you regarding sales opportunities with Acme Pharmaceuticals. Within the next week I will contact you to confirm that youreceived my email and resume and to answer any questions you may have. Thank you for your consideration.Sincerely,Lynn A. Johnson5542 Hunt Club Lane, #1Blacksburg, VA 24060(540) 555-8082lajohnson@vt.eduResume attached as MS Word document (assuming company web site instructed applicants to do this)
  6. 6. 6Section 2 Resumes
  7. 7. 7 Can your resume pass the 10-second test?• 10 Seconds is all the time an employer is going to give your resume when deciding to keep it or pass on it!Your Resume:• Does NOT get you the job.• Is an accurate description of your experience that earns you the interview.• Companies use scanners to find keywords within the resume. Keywords are found in the job description.
  8. 8. 8Types of ResumesChronological• Most common and preferred• It is a listing of your jobs and experience, with the most recent position mentioned first.• This format is good for job seekers who have practical work experience with long periods of employment.• Example on pages 18 - 19Functional• This format focuses on your skills and accomplishments.• Highlights what your skills are, not when you developed them.• It is a good format for those with vast experience.• Research shows Functional Resumes are not popular among employers• Example on pages 20 - 22Hybrid Resumes• Includes elements of both Chronological and Functional resumes• Maximizes advantages of both types• Disadvantage is that it tends to be longer• Good for young Veterans (targeted audience)• Example on pages 23 - 24
  9. 9. 9Types of Resumes. Cont’d.Federal Resume• * PDF Federal Resume Handbook. Copy & paste this link to download it:• http://images.military.com/ContentFiles/FedResHandbook.pdf• Includes a ―Summary of Qualifications‖• This resume type is targeted specifically to the Federal jobs you are applying for.• You may only be allowed to save one resume under federal job websites.• Example on pages 25 - 26
  10. 10. 10Resume PrinciplesObjective Statement (Optional):• Brief explanation of what particular position you are trying to obtain (This is essentially an elevator pitch.)Summary Of Qualifications:• Keep as brief as possible without sacrificing essential qualifications (75 words or less)General Tips:• Try to use normal margins, normal font- names 12pt, everything else 11pt. (Adjust font sizes as needed and with discretion.)• Eliminate unnecessary details• Use Bullet points, not paragraphs• Focus on employer’s needs, not yours• Do not lie, exaggerate or use words the interviewer has to look up in a dictionary or words you don’t know• Use normal, plain language• Focus on strengths and accomplishments
  11. 11. 11A Good Resume Has BalanceCAN DO:• Does the person have experience and qualifications our organization is looking to fill?WILL DO:• Has the individual done this job position before? Similar situation or environment?• Determining potential… ―They have performed in the past, thus they will perform for us in the future.‖FIT:• Will this individual be a part of our team?• Do they accomplish tasks?• Have a good attitude?• Are they self-motivated?• Is their management style a fit with ours?
  12. 12. 12Resume Do’s• Target your qualifications for a specific job• Keep it to two pages or less• Label your second page• Your E-mail address– keep it professional• Spell Check…Spel Chek…Spelll Chalk… (Some words are actually spelled correctly but used in wrong grammatical context)• Maximum of two font sizes• Ensure correct contact information• Avoid USING ALL CAPITAL LETTERS• List relevant work history…no more than 7-10 years back• Update lingo (No military jargon!)• Utilize Crosswalk for Military to Civilian translation Copy and paste link: http://online.onetcenter.org/crosswalk/
  13. 13. 13Power WordsExamples:• Team Player• Involved with…• Contributed to…• Served on…• Volunteered for…Examples:• Before Resume: ―I gave work assignments to staff of entry-level accounting clerks‖• After Resume: ―Directed workflow, supervised and trained accounting staff to perform posting to general ledger, accounts receivable and payable accounts‖• Before Resume: ―Maintained records for accounts receivable and payable‖• After Resume: ―Managed over 1,000 accounts receivable and payable accounts working directly with the Chief Financial Officer‖
  14. 14. 14Power Word Examples A- HAccelerated Accomplished Achieved Acquired Acted Activated Adapted Addressed Adjusted Administered Advanced AdvertisedAdvised Advocated Aided Allocated Analyzed Answered Anticipated Applied Appraised Approved Arbitrated ArrangedAscertained Aspired Assembled Assessed Assigned Assisted Attained Audited Augmented Authored Automated AwardedBalanced Began Boosted Briefed Budgeted BuiltCalculated Captured Catalogued Centralized Changed Chaired Charted Checked Clarified Classified Coached CollaboratedCollected Combined Commanded Communicated Compared Compiled Completed Composed Computed ConceptualizedCondensed Conducted Conferred Conserved Consolidated Constructed Consulted Contacted Contained Continued ContractedContributed Controlled Converted Cooperated Coordinated Correlated Corresponded Counseled Created Critiqued CultivatedCustomized CutDebugged Decided Decreased Defined Delegated Delivered Demonstrated Designated Designed Detected DeterminedDeveloped Devised Diagnosed Directed Discovered Dispatched Dispensed Displayed Dissected Distinguished DistributedDiversified Documented Doubled DraftedEarned Edited Educated Eliminated Emphasized Employed Enabled Enacted Encouraged Enforced Engineered EnhancedEnlarged Enlisted Ensured Entertained Established Estimated Evaluated Examine Executed Expanded Expedited ExperimentedExplained Explored Expressed Extended ExtractedFabricated Facilitated Familiarized Fashioned Finalized Fixed Focused Forecasted Formed Formulated Fostered FoundFounded Fulfilled FurnishedGained Gathered Generated Governed GuidedHandled Headed Heightened Helped Hired Honed Hypothesized
  15. 15. 15Power Word Examples I - ZIdentified Illustrated Imagined Implemented Improved Improvised Incorporated Increased Indexed IndoctrinateInfluenced Informed Initiated Innovated Inspected Inspired Installed Instituted Instructed Insured IntegratedInteracted Interpreted Interviewed Introduced Invented Investigated Inventoried Involved Issued Joined JudgedJustified Kept Launched Learned Lectured Led Lifted Located LoggedMaintained Managed Marketed Maximized Measured Mediated Merged Minimized Mobilized Moderated ModifiedMonitored Motivated Navigated Negotiated Netted Observed Obtained Opened Operated Ordered OrchestratedOrganized Originated Outlined Overcame Overhauled OversawParticipated Performed Persuaded Photographed Pinpointed Piloted Pioneered Placed Planned PredictedPrepared Prescribed Presented Presided Prevented Printed Prioritized Processed Produced ProgrammedProjected Promoted Proofread Proposed Protected Proved Provided Publicized Published PurchasedQualified Questioned Raised Ran Rated Reached Realized Reasoned Received Recommended ReconciledRecorded Recruited Reduced Referred Regulated Rehabilitated Related Remodeled Rendered ReorganizedRepaired Replaced Reported Represented Researched Reshaped Resolved Responded Restored RestructuredRetrieved Reversed Reviewed Revised Revitalized RoutedSaved Scheduled Screened Set Searched Secured Selected Separated Served Set up Shaped Shared SimplifiedSimulated Sketched Sold Solidified Solved Sorted Spearheaded Specialized Specified Sponsored Stabilized StaffedStandardized Started Stimulated Stored Streamlined Strengthened Structured Studied Summarized SupervisedSupplied Supplemented Supported Surpassed Surveyed Sustained Synthesized SystematizedTabulated Targeted Taught Terminated Tested Tightened Totaled Tracked Traded Trained Transcribed TransferredTransformed Translated Transmitted Traveled Treated Trimmed Tutored Typed Uncovered Undertook UnifiedUnited Updated Upgraded Used Utilized Validated Verbalized Verified Vitalized Widened Won Worked Wrote
  16. 16. 16Resume Don’ts• Avoid abbreviations and acronyms• Avoid use pronouns such as: ―I‖, ―me‖, ―my‖, ―our‖• No fancy fonts, binders or layouts• No excessive capitals or underlining• No photographs• No personal, family or health information• Do not fold resume• Unprofessional email addresses and voicemail messages• Not returning a phone call to a prospective employerReferences:• List on resume as: ―References - Available upon request‖• *Make sure you contact references prior to listing them*• *Make sure you actually have permission of the person to use them as a reference*
  17. 17. 17What is a Scanned Resume ?• Your resume is scanned into a company’s database.• Employers can search for applicants using keywords.• Make sure you use job description buzzwords throughout your resume for most effective results.Scanned Vs. Conventional:• Keywords are Emphasized• Many corporations utilize scanned resumes to facilitate faster processing• Depending on the context, a scanned resume can be one to two pages
  18. 18. 18Chronological Resume Example, Pg. 1. John Q. Public 123 Main Street Oklahoma City, OK 73170 (405) 555-1234 - Home (405) 555-2345 – Cell Johnqpublic @internet.comEducation2001-2002, MS – Management, 3.9 GPA, Auburn University at Montgomery, Montgomery, AL1988-1992, BA – Broadcast Journalism, 3.69 GPA, Arkansas State University, Jonesboro, ARExperience1995 – Present, United States Air Force, Top Secret (SCI) security clearance• Operations Officer - 3rd Combat Communications Group, Tinker AFB, OK• Lead team in conducting peacetime and wartime planning of all 3 CCG Joint Service and Air Force worldwide• assignments, managed deployments for over 750 personnel and 146 systems worth over $165 million which• provided worldwide Department of Defense operations with tactical air base communications and information,• air traffic control and weather systems, as well as tracked all deployed personnel and equipment to provide• commanders with current and complete situational data.Division Manager - Combat Communications Group, Tinker AFB, OK• Supervised 43 troops in 11 group functions: supply/mobility readiness, vehicle operations and maintenance,• security, public affairs, personnel, communications security, civil engineering, bio/environmental, network• management, and information management, was accountable for an $18 million, 462 vehicle fleet, and managed• over $30 million in supplies and $9 million in military construction.• Program Manager - Standard Systems Group, Maxwell-Gunter AFB, AL• Managed a $17 million dollar Security Forces software system which tracked personnel identification, vehicle• registration, criminal incident reporting, personal weapons registration and combat arms registration at 214• bases worldwide.
  19. 19. 19Chronological Resume Example, Pg. 2.Executive Officer - 375th Communications Group, Scott AFB, IL• Directed executive support to group commander, ensured prompt and accurate operational and administrative• reports, assigned and tracked all assignments, arranged and scheduled meetings, while monitoring performance• of 20 administrative staff members.Manager• Directed visual information operations and services, including video production/documentation, still• photography, graphics, electronic imaging, and video/still photography maintenance equipment for Scott AFB,• provided coverage and support of significant military operations battle damage assessment and training from• wing to unified command levels, while supervising 50 people and $4 million in equipment.• Assistant Manager - 99th Communications Squadron, Nellis AFB, NV• Produced and directed television productions in support of base training, instruction, and information,• coordinated personnel and equipment for command production/documentation projects.1993 - 1994, KARK, Channel 4 (NBC), Little Rock, AR• Chief Editor, Videographer1988-1995 Sergeant, Air National Guard
  20. 20. 20Functional Resume Example, Pg. 1. Jack B .West 555 Main Street. Westbury, New York 12121 Phone: (999) 555-6789 E-mail : jack.wes @aol.comPROFILE:Top performer with exceptional interpersonal, communication and public relations skills that allow the development of strong rapport with individuals onall levels. Outstanding record of achievement coupled with the ability to build and direct a business to profitability through leadership, creativity,effective management and the motivation and development of staff to maximum potential. Adept at analyzing and resolving problems and developingand instituting the needed procedures and responses. A consistent high level of performance dealing with people and services requiring solidmanagement, organizational, time management and negotiating abilities. Results oriented, highly motivated to succeed. Energetic and assertive, adeptat the coordination and implementation of multi-faceted operational procedures in established operations. A sound professional attitude with pride inpersonal performance. Seeking a position that will challenge and use management and sales experience, education and acquired skills to positivelyimpact company performance and profitability while providing personal and professional growth.MANAGEMENT / ADMINISTRATION EXPERTISETrain and evaluate staff, providing appropriate feedback regarding performance and training requirements.Identify corporate objectives, organize needed resources, direct operational efforts to achieve desired results.Attend and participate in meetings, seminars and conferences.Enforce, track and insure compliance with all organization policies and procedures.Gather and disseminate information for status reports for presentation to management staff.OPERATIONS / FINANCE EXPERTISEDemonstrate effectiveness in problem evaluation coupled with the ability to generate and implement effective solutions.Troubleshoot operational functions to insure productivity and optimize quality.Solid experience in the development and administration of annual budgets, cost containment, purchasing and inventory control.PUBLIC RELATIONS EXPERTISEConceive, develop and execute innovative, targeted media messages, story placement, radio promotion and coordination of special events.Generate and enact public relations, advertising promotional and special event programs and campaigns to increase public awareness.Develop and execute prepared and unprepared speeches for various community organizations.Prepare presentations and represent the organization during speaking engagements at local schools and colleges to promote strong community relationsand represent organization efforts.Institute strong networking capabilities to recruit and retain personnel.Coordinate daily with personnel to insure timely application processing.
  21. 21. 21Functional Resume Example, Pg. 2.CAREER HISTORY / ACHIEVEMENTSUNITED STATES AIR FORCE, Westbury, New York 1981-Present• Air Force Recruiter - Operations Department (10/93-Present)• Air Force Recruiter - Officer Recruiting (2/93-10/93)• Air Force Recruiter - Advertising & Public Relations (2/92 - 2/93)• Air Force Recruiter - Operations Department (7/89 - 2/92)• Non Prior Service Recruiter (3/85 - 7/89)• Medical Service Specialist - NCIOC Recovery Room (10/81 - 3/85)Air Force Recruiter - Operations Department• Track every aspect of the production of non-prior service, officer, nurse and physician recruiting. Maintain an up-to-date account of all job, assignments, reassignments and dismissals. Run Waiver Program, verify candidates and recommend those qualifying for approval.• Evaluate applicants for job placement. Administer the following programs to stimulate production: Competition Program, Awards Program, Leads Program and the ROTC Scholarship Program. Coordinate all recruiting activities at the medical processing station.• Perform detailed analyses of lead generation, trending, short and long-term programs to inform recruiters on more effective ways of job performance. Design and execute marketing research to establish job positioning, target markets and competition.• Analyze competition and market trends and institute required changes. Generate and enact creative public relations, advertising, promotional, special events and presentations to increase public awareness and recruitment.• Top Operations NCO for entire Northeast• Top Support NCO for Squadron, four times• Top Squadron NCO• Commanders Annual Extra Effort Award, three times• Took over the entire squadron Officer Training School Recruitment Program servicing five states, during a nonproductive period and successful submitted 35 Officers Training School applications which allowed the squadron to meet its goals. This is normally done over a 12-month period by several recruiters.• Designed squadron regulation for competition to increase production in Fiscal Year 1991 Squadron named "Top in North East, Fiscal Year 1991".Air Force Recruiter - Advertising & Promotion• Increased community awareness of Air Force opportunities through effective advertising, promotion-al events and public relations. Developed and• implemented marketing programs to increase production. Raised educator confidence in the Air Force as a viable opportunity for all students. Prepared• presentations and represented the Air Force during speaking engagements at local schools and colleges to promote strong community relations. Made• speeches and presentations for various community organizations.• Doubled squadron Advertising and Promotions Program in every aspect through advertisements, community events, radio interviews• Designed and administered the Advertising and Promotion Plan
  22. 22. 22Functional Resume Example, Pg. 3.Non Prior Service Recruiter• Responsible for local advertising, school programs, career days and lectures, daily telephone prospecting and cold calling.• Conducted interviews in offices, residences and high schools and qualified candidates for the Air Force.• Met or exceeded goals four years consecutively.• Received numerous monthly and quarterly awards. Named one of top five recruiters in the Northeast.Medical Service Specialist - NCIOC Recovery Room• Directed the daily activities of the Recovery Room, of the Wilfred Hall Medical Center, a 1000 bed hospital.• Supervised, scheduled, trained, evaluated and counseled 16 active duty medical technicians and 2 civilian LPNs.• Performed all administrative functions including supply order, inventory control and updating and maintaining regulation manuals.• Most junior NCO put in charge of the Recovery Room of the third largest medical facility in the world• Received excellent rating on Inspector General InspectionEDUCATIONUniversity of Texas, Westley, Texas, General Studies / MarketingCraigsville Junior College, Marquette, Georgia, General Studies / Marketing, (Total of 88 Credits)NCO Academy• Management Theory · Total Quality Management• Management by Objective · Motivation, Counseling & CommunicationSEMINARS / COURSES / WORKSHOPS• Advertising & Promotion · Recruiting School · NCO Leadership School• Supervisor Prep Course · Corpsman School (Basic Nursing, Emergency)COMPUTER EXPERIENCE• SOFTWARE: Enable · Alice · Windows · E-Mail · Harvard Graphics• HARDWARE: Z-248 · Laserjet · ALPS Printers · PlotterCERTIFICATIONS• EMT Certified · CPR Certified
  23. 23. 23Hybrid Resume Example, Pg. 1. John Q. Public 123 Main Street Oklahoma City, OK 73170 (405) 555-1234 - Home (405) 555-2345 – Cell johnqpublic@internet.comEDUCATIONBA, Broadcast Journalism, 1992 MS, Management, 2002Arkansas State University, Jonesboro, AR Auburn University at Montgomery, Montgomery, ALMagna Cum Laude, GPA 3.69 GPA 3.9EXPERIENCE:September 1995 – Present – United States Air Force, CaptainJul 2004 – Present – Operations Officer:• Managed deployments of over 750 personnel/146 systems worth over $165M, providing worldwide DOD operations with tactical air base communications/information, air traffic control, and weather systems.• Sourced equipment and personnel for readiness exercises and provisional taskings supporting Tinker Air Force Base.• Team leader for deployment actions; ensured flawless command and control; key contributor to overall ―Excellent‖ rating• Revamped unit’s mobility procedures; clarified roles; orchestrated actions of 25-person team to ensure smooth processes• Filled 107 different requests for equipment and personnel amongst 5 squadrons/6 base agencies; complete focus on mission• Provided field combat training for 30 base-wide Lieutenants as part of Lieutenant Professional Development ProgramJul 2003 – Jul 2004 – Flight Commander:• Supervised 43 troops in 10 group functions: supply/mobility readiness, vehicle operations and maintenance, security, public affairs, personnel, civil engineering, network management, and information management.• Responsible for $18M, 462 vehicle fleet, $2M of chemical warfare equipment, $28M in supplies, and $9M in military construction.• Deployed to Al Udeid Air Base, Qatar, as officer in charge of Air Force Communications Coordination Cell• Provided real-time monitoring of all Air Force communications systems at 25 sites throughout Southwest Asia• Conducted personnel processing for 100 deploying airmen—ensured proper legal, financial, and medical support• Executed plan for better garrison physical security—erected temporary barriers immediately/developed long-term plan
  24. 24. 24Hybrid Resume Example, Pg. 2Jul 2000 – Jul 2003 – Program Manager:• Lead 12 personnel in acquisition, development, and implementation of $17M Security• Forces Management Information System (SFMIS) utilized at 214 bases worldwide. Integrated functional requirements with budgeting,• contracting, testing, and engineering to ensure the program was executed per government acquisition policy.• Created innovative training program—developed telecourse for overseas units—saved $400K in travel costs• Handpicked to lead negotiations to bring other DOD agencies into joint SFMIS environment—potential $2M savings• Fielded four major software releases—enabled SF commanders to produce accurate, up-to-date reports whenever required• Coordinated effort to build time-saving, web-based visitor’s pass and training functionality—saved $10K per courseJan 1999 – Jul 2000 – Executive Officer:Directed executive support for group commander and deputy group commander.• Assigned and tracked all suspensions, arranged and scheduled meetings, organized tours, and implemented actions directed by the• group commander. Monitored performance of 20 administrative staff members within group.• Lauded by commander. ―. . . my right arm; impact player who multiplied my effectiveness with his keen vision‖• Completely revamped all processes for information flow within unit—momentum and focus way up; rework way down• Handpicked during deployment to document transport of accused war criminals from Balkan theater to the Hague• Praised by two-star Chief of Staff for ―highest caliber professionalism and excellent mission execution‖Sep 1997 – Jan 1999 – Deputy Flight Commander:• Directed visual information operations and services for 13,000 personnel,• including video production/documentation, still photography, graphics, electronic imaging, and video/still photography equipment• maintenance. Supervised 50 people and managed $4M in equipment resources.• Customer service unmatched! Executed 2,415 work orders with a 99 percent first-time acceptance rate• Lead deployed Combat Camera team—coordinated bed down, transportation, and communications to complete mission• Aggressively took on the challenge as unit mobility officer—updated personnel rosters, equipment, and training—mission ready• Lead project officer on high visibility upgrade to Scott AFB Commander’s Access ChannelSep 1995 – Sep 1997 – Officer-in-Charge:• Produced, directed, and wrote priority video television productions. Coordinated the• efforts of 10-person crew at remote locations and studio environments. Managed video assets in excess of $2M.• • Created smart team to run flight mobility preparations—achieved zero cargo problems during command-level inspection• • Lead team through successful evaluated exercise deployment—named ―Superior Performer‖ by ACC Inspector General• • Distinguished graduate at Basic Communications Officer Training, awarded to less than 2 percent of graduates
  25. 25. 25In Summary• Use the correct resume format (Functional, Chronological, Hybrid, or Federal ) to highlight your skills, abilities and work history.• Use a solid, descriptive cover letter to get your foot in the door.• Use real world language, fonts that are easy to read, and no $5 words!• Follow up with the prospective employer
  26. 26. 26Hire Heroes USAResume Workshop Thank you for your participation.Hire Heroes USA100 North Point Center East, Suite 200Alpharetta, GA 300221-800-915-HERO. www. hireheroesusa .org
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